Clinic staff
Timothy Smith
Tim Smith has been dispensing hearing aids as a licensed Hearing Aid Specialist since 2006. He was raised in Panama City and has attended Gulf Coast Community College. He is married to Erika Dame Smith and they have three children. When he isn't helping people hear better, he is the Baseball Commissioner of Tiger Point Sports Association. His interests include coaching his children in baseball, spending time with his family and riding his motorcycle.
This provider participates in the following insurance and discount plans: Harmony Hearing, Prime Health, Homelink, OCCM, Advanced Hearing Providers and Federal Employee Program.
Julee Zornes
Dr. Julee Zornes joined our team in November 2017 with 6 years experience working in the area. She earned her Doctorate of Audiology (AuD) and her Bachelors Degree in Speech and Hearing Sciences from the University of South Alabama in Mobile. Dr. Zornes is nationally certified by the American Speech Language Hearing Association, with Certification of Clinical Competency (CCC-A) and is also a member of the Florida Academy of Audiology. She grew up in a military family, but considers the Mississippi Gulf Coast home. When not working in the office, she enjoys spending time with her husband and two very active young sons.
This provider participates in the following insurance and discount plans: Perkspot, AMAC, OCCM, UAW, Advanced Hearing Providers, Homelink, Federal Employee Program, Northwood, CAP Connection, AARP-HearUSA, Prime Health, Hearing Care Solutions, AFE USA, MCAS, VA Choice, NEI and Harmony Hearing.
Mallory Garner
Mallory Garner is the Office Manager at Gulf Coast Hearing Center in Fort Walton Beach. She graduated from Southeastern Louisiana University in 2008 and moved to Florida in 2017 after tying the knot with her sweetheart. She loves people and chocolate.
Teri Bryan
Billing Specialist, Teri Bryan, joined our team in November, 2017. She has 25 years of experience in the insurance industry and understands the challenges that insurance can present. Teri has resided in the Fort Walton Beach area for over 28 years and is regularly involved with the cycling community. Her passions include family, health, fitness, friends and reading. Teri is married with 2 children and 5 grand children.
James Dame
This provider participates in the following insurance and discount plans: CAP Connection, AFE USA, AARP-HearUSA, Prime Health, Perkspot, AMAC, Harmony Hearing, Hearing Care Solutions, Homelink, OCCM, Advanced Hearing Providers, Northwood, Federal Employee Program and MCAS.
Clinic reviews
Read 47 verified patient reviews for Gulf Coast Hearing Centers - Fort Walton Beach! Their average review score is 4.91 () from 47 reviews.
“At first, I was very impressed, but as time went on and problems kept happening over and over I could see the annoyance. Finally got a streamer that finally worked. I was ok with it for a while, but it was very heavy around my neck and actually ugly. It didn't really help anyway. The hearing aids left a lot to be desired, but after 8k you aren't just going to go out and get new ones. I wore/ wear these substandard hearing aids because I have no choice. I went for my next to last check and the receptionist took them back and 5 minutes later she brought them back. Tim was in the lobby talking to another client. I thought I had an appointment with him for evaluation and calibrating stuff. I got this every time I went in to see MJ, my prior hearing specialist. My hearing aids were run through the dryer at least three times and MJ went with her stethoscope thing and checked for feedback. Then we went to the office where she did any adjustments I needed. Then I was set up for 3 months later. The same process was done every time. No charge. The next to the last time I was totally put off by being ignored and wasting my time for a lousy 5 minutes if that. My "expensive" dryer does that. I am set up for 4 months. I thought well this would not happen again surely. Boy was I mistaken. The lady took my aids and was back in two minutes and said they were charging $20 a visit. I told her I am not paying you that today. I was never told. I didn't even see Tim and she asked if I was having issues. She told me, "oh we won't charge you this time, but will next time." "Do you want to make your appointment?" I was in shock. You got to be kidding me. I drive 40 minutes for a two minute worthless whatever they do and they have the audacity to want to charge $20 for it!!!!!! I HATE these hearing aids. They are the absolute worst. I don't even wear that ugly gray, huge, heavy streamer. Worthless anyway when I can't hear out the aids. I told her to shred my records I would not be back. That is horrible service if they want return business. Not mine. I won't recommend either. I am disgusted.”
Received 09/12/2018Official Response from Gulf Coast Hearing Centers - Fort Walton Beach:“Brenda, I'm very sorry that you feel that way. I always take the time to help every patient. If you were having issues, I simply just need to know about it and I can try my best to help. I feel that I have bent over backwards to help you over and over again. You've been a patient of ours for over 4 years and I have enjoyed getting to know you and your husband. Again, I'm sorry that you feel that way and apologize for any grief that we/I may have caused you. I'm still willing to take care of your hearing needs. I hope that you have a wonderful day. Tim Smith ”
“I am especially impressed with Dr. Julie Zornes and, in fact, came to GCHC because of her. Very professional, caring and dedicated. ”
“Julee Zanos has always given me courteous, good service. She is knowledgeable and helpful. She is a keeper! ”
“Happy faces, friendly service, highly recommended. ”
“I had a very pleasant experience. Tim took all the time I needed to understand about the hearing aid. All in all, excellent says it all. ”
More information
Hours of operation
| Monday | 9:00 am - 4:00 pm By appt. |
| Tuesday | 9:00 am - 4:00 pm By appt. |
| Wednesday | 9:00 am - 4:00 pm By appt. |
| Thursday | 9:00 am - 4:00 pm By appt. |
| Friday | 9:00 am - 4:00 pm By appt. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details