A number of conditions can cause temporary hearing loss, and each has its own treatment. In most cases, temporary hearing loss is easily treated and has no lasting effects.
Hearing aids come with default settings, but your hearing care provider can also set up custom programs, such as music listening or for driving in a car.
Do you feel like you can hear but not understand words? This may mean you have high-frequency hearing loss--or even something unrelated, like an auditory processing problem.
Layne became interested in becoming an audiologist after a mission trip to Boston to work with the deaf. He attended Utah State University for his undergraduate degree in Communication Disorders and Brigham Young University for his master’s degree in Audiology. He then went on to earn his doctorate at Salus University. In addition to helping patients at the clinic, Layne also participates in charity work through several organizations. In his free time he likes to golf, cycle, and spend time with his wife and their three children.
This provider has NPI #1417918087 and is licensed in Utah (#4769160-4101).
Jessica Nelson, BC-HIS Intern
Jessica has worked in the hearing industry for several years. She lives in Orem with her husband and 2 sons. She enjoys football, movies, reading, and spending time with family. Her favorite part of working at Timpanogos Hearing and Balance is helping patients and seeing the relief when they finally hear better!
This provider is licensed in Utah (#5758242-4602).
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 27 verified patient reviews for Timpanogos Hearing and Balance - American Fork! Their average review score is 4.81 () from 27 reviews.
“when they say they can help with your hearing don't believe it . they don't listen to you they try to tell you what you hear . you spend 7,000 .00 for nothing. don't go there if you have ringing in your ear. They will tell that they can fix it . They can't . For a hearing clinic they don't hear you. it's madding . ”
chuck s. of American Fork, UT 05/12/2021 Review submitted online
1 out of
51.
Official Response from Timpanogos Hearing and Balance - American Fork:
“We are so sorry that you experience hasn't met your expectations. Our goal is always to provide the best value possible and to create a customized treatment plan for each patient. We will definitely address your concern of not being heard with our staff and make sure that doesn't happen in the future. We thank you for your feedback and hope you will allow us to work together to resolve your complaints.”
Received 05/24/2021
“Over the years, my hearing has been declining due to a genetic disease. When I finally decided it was time to get some hearing aids, I didn't know where to start. I stumbled up Timpanogos Hearing & Balance and read good reviews. I scheduled my initial appointment and showed up for a hearing assessment. Dr Garrett and his staff were very friendly and understanding and explained everything about the process. I took the tests and they went over the results with me thoroughly. When it was decided that I needed hearing aids, they showed me the different options. They allowed me to choose a set for a trial period of a couple weeks. When I returned them, I tried a different style to see which I preferred. Finally, after getting to trial a few different styles, I decided on the ones I wanted and they set me up with a new pair. The price was great and actually lower than I was expecting. They are always helpful and friendly when I talk with them and do not hesitate to offer any help I may need. If you're in the market for hearing aids, whether a first time user or not, do yourself a favor and give Timpanogos Hearing and Balance a try. You won't be disappointed. ”
Aaron O. of Vernal, UT 01/24/2020 Review submitted online
5 out of
51.
“I am always greeted warmly. The staff are knowledgeable and considerate. They listen to my my concerns and questions and respond in an easily understandable manner. I have been a patient of Timpanogos Hearing for almost 15 years and trust them without question. ”
Ronald B. 07/19/2019 Review submitted online
5 out of
51.
“Dr. Garret and his staff are very professional and friendly. I have had a good experience with all of them since I first began needing hearing aids. I have been treated well and with respect. Dr. Garret has always made sure I was well informed about my choices and proper care of my hearing aids. I am very pleased and recommend highly Timpanogas Hearing and Balance.
”
Colleen B. of Saratoga Springs, UT 07/17/2019 Review submitted online
5 out of
51.
“Excellent experience with the whole staff. Debbie the receptionist was very friendly. Jessica was very detailed, explained every thing perfectly and Dr. Garrett made sure my hearing aids were programmed perfectly to give me the best hearing possible with my considerable hearing loss. It was a very relaxed and enjoyable experience. Thank You so much.”
Randy S. of Salem, UT 05/05/2019 Review submitted online
5 out of
51.
“They are very helpful and knowledgeable. Dr. Garrett keeps up on the latest technology in hearing and makes this knowledge available to his clients, keeping in mind their financial means as well. ”
GayLea F. of American Fork, UT 05/03/2019 Review submitted online
5 out of
51.
“They were so kind there. So professional and they even have water n soda while u wait and it is way fast there too. I liked everyone that worked there”
Karleen C. of American Fork, UT 08/22/2018 Review submitted online
5 out of
51.
“Great staff. Easy to work with”
Gene L. of Pleasant Grove, UT 05/07/2018 Review submitted online
5 out of
51.
“I am always happy with the service at Timp Hearing, I love how they don't rush my decision process. They sell top of the line hearing aids with great tech, and that is important to me. I have been going to Timp Hearing for over 15 years and have only good things to say about the office and the Audiologist.”
H. Patrick H. of Pleasant Grove, UT 03/12/2018 Review submitted online
5 out of
51.
“I was nervous about going to get my hearing checked cause i really didnt want a hearing aid but if it came down to it i would of accepted the fact and done it ,but after i got my tests done i felt relieved not having to need one,but im hoping in my near future that i won't.
”
Stacey W. of American Fork, UT 09/02/2017 Review submitted online
5 out of
51.
“I am really pleased with the new hearing aids I recently purchased from you. The Doctors and Staff at Timpanogos Hearing and Balance were very friendly and professional, giving expert advice on the right product for me. It was really terrific being able to give the hearing aids a test run and I knew within a day they were perfect for me. Staff members from the Hearing and Balance office contacted me a couple of times during the first 24 hours to see how they were working out and whether any adjustments were needed. The Doctors gave me detailed instructions at a follow-up appointment on the myriad technical functions built in to the hearing aids and took the time to answer all my questions. Overall, my experience at Timpanogos Hearing and Balance, and the service I received was outstanding! Thank You!
”
D G. of Heber City, UT 06/16/2017 Review submitted online
5 out of
51.
“From the time I first walked through their doors, I have received only the very best service from Timpanogos Hearing and Balance. The front office staff are pleasant, respectful and helpful. The doctors are excellent and efficient. I knew I had been experiencing hearing loss for years. I just didn't realize how much loss. I was fitted with an excellent pair of hearing aids and given a whole week to try them out without obligation. I was sold within minutes of leaving the office, as I was hearing things I had missed for years. I was given the option to finance the hearing aids and received excellent counsel on how to make the payments. I just had my first year follow-up, and am still impressed and delighted with my whole experience at Timpanogos Hearing and Balance.
”
Cindy J. of Lehi, UT 06/15/2017 Review submitted online
5 out of
51.
“The education & personalized service is second to none. It is always a good experience to walk into the office & never is their attitude of anything but trying to do what is in my individual best interests including my finances. ”
Virgil S. of Lehi, UT 05/30/2017 Review submitted online
5 out of
51.
“My experience at Timpanogos Hearing and Balance was both refreshing and rewarding from reception to exit. Dr Garrett took the time to explain my hearing test results. He explained them so that I could understand. He assisted me in my decision process as to what type of hearing aids would work best for my situation. This being my first pair of hearing aids I was treated with patience and respect. No question was treated as insignificant or left unanswered. I left with a pair of hearing aids suited and programmed for my hearing loss. I heard my turn signal for the first time in many years. My grandkids always told me it made a noise. My second visit for a tune up was equally refreshing.
A Five Star Experience”
Mike E. of Alpine, UT 03/18/2017 Review submitted online
5 out of
51.
“I have had excellent service from both Dr. Garrett and Sparrow during the last 5 years. They have helped with new technology as it has become available, and also helped me avoid wasting my money on cheap substitutes for the hearing aids I really needed. I feel I am even experiencing some restoration of brain function with the latest aids. I have many times recommended them to friends and associates, without reservation.”
Jim J. of Lehi, UT 03/15/2017 Review submitted online
5 out of
51.
“We have gone Timp Audiology since my daughter was 4yrs old. My daughter is 14yrs now. She is an extensive dancer. She dances over 25 hours a week. She has to be able to hear the music. They have been the best to answer all my questions and to help me make the best decision for my daughter and her hearing! Thank you for caring so much about my daughter!!”
Sara B. of Pleasant Grove, UT 02/08/2017 Review submitted online
5 out of
51.
“The service is always excellent. Jessica is outstanding in her service.”
Henry G. of Pleasant Grove, UT 02/07/2017 Review submitted online
5 out of
51.
“Dr Garrett and Dr. Sparrow are the best hearing professionals to provide hearing care for me ever. They are knowledgeable and up to date on the most recent hearing technologies. They listened to me and then researched to identify the best hearing instruments for my needs. Now I am able to not only hear better, but also talk on my phone with blue-tooth connection through my hearing aids. As I retire and move away, I will miss them and their staff greatly.”
Garde B. of American Fork, UT 05/10/2016 Review submitted online
5 out of
51.
“He was very accommodating, very professional kind and considerate. Just the best!”
Amy J. of Melbourne, FL 01/22/2016 Review verified by phone
5 out of
51.
“They were nice. They were good at what they do.”
Chris W. of Orem, UT 10/21/2015 Review verified by phone
5 out of
51.
“He seemed very knowledgeable and took the time to test and made sure I understood what he was saying.”
Shanna M. of Provo, UT 05/07/2015 Review verified by phone
5 out of
51.
“They were very knowledgeable”
Gloria S. of Provo, UT 03/12/2015 Review verified by phone
5 out of
51.
“They were friendly”
Ruth E. of Alpine, UT 01/12/2015 Review verified by phone
4 out of
51.
“He was knowledgeable. ”
Volker S. of Provo, UT 11/18/2014 Review verified by phone
5 out of
51.
“They were really professional. It felt like he knew what he was talking about and really cared about my needs. ”
Steve N. 12/11/2013 Review verified by phone
5 out of
51.
“They were very professional. Top notch.”
Tom R. of Salt Lake City, UT 07/10/2012 Review verified by phone
5 out of
51.
“They really built trust with me. I like Dr. Garet.”
Marvin C. of Provo, UT 09/13/2011 Review verified by phone
Founded by Layne Garrett almost 20 years ago, Timpanogos Hearing offers Utah unparalleled hearing care. Our trained professionals provide each patient with caring, customized service to maximize results. We have been fortunate to be named Best of State in Auditory Services for 9 of the last 10 years. Our two convenient locations are here to serve all your hearing needs.
Timpanogos Hearing and Balance – American Fork 343 S 500 East American Fork, UT 84003
Timpanogos Hearing and Balance – Spanish Fork 642 E. Kirby Lane, Ste. 102 Spanish Fork, UT 84660
