Family Hearing Center - HearingLife

18 Westage Business Center Dr Ste 16 Fishkill, NY 12524

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(845) 765-3057

A message from Family Hearing Center - HearingLife about COVID-19:

We have re-opened and we are excited to serve you again! We are taking safety precautions and want your experience here to be pleasant and comfortable. Please call us today to schedule your appointment.


Photo of Stephanie Russo, AuD, CCC-A from Family Hearing Center - HearingLife

Stephanie Russo,


Dr. Stephanie Russo is from Putnam County, New York. She graduated from the University of New Hampshire in 2004, where she received her Bachelor of Science degree in Communication Disorders. After graduation, Dr. Russo worked at the New York School for the Deaf as a teacher’s assistant, which fueled her love for helping those with hearing loss. She spent her graduate residency working at the Westchester Institute for Human Development in Valhalla, NY, treating hearing loss in individuals of all ages, from newborn hearing screening and early intervention through the elderly population, as well as those with developmental disabilities. In 2011, she graduated magna cum laude from the City University of New York -- Graduate Center, where Dr. Russo received her Doctorate in Audiology. She has been working at the Family Hearing Center (now HearingLife) since then. Dr. Russo is a licensed audiologist and Hearing Aid Dispenser in the state of New York.   


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 3 verified patient reviews for Family Hearing Center - HearingLife! Their average review score is 3.67 () from 3 reviews.

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“Simply the best! Dr. Stephanie Russo is excellent. Staff is wonderful. Very warm and inviting. I can hear the birds again. Conversations in noisy environments are no longer a challenge. And... I am hearing parts in music that I knew were there, but could no longer hear! Fabulous! They offer great technology and "tune" / program them precisley . Thanks so much!”

Gregory R. of Fishkill, NY   
07/29/2022    Review submitted online

“Excellent CSR . The staff has been exceptional in responding to every need. Especially during their walk in hours. They answer the phone ! Highly recommend them, Ms Russo is very professional and attentive, answers questions in layman’s terms. Update April 26, 2022: My 4th year and second set of hearing aids , outstanding service , hearing test , selection of hearing aids to accommodate my lifestyle. Dr Russo was very patient walked me through the directions for Bluetooth enabled hearing aids , scheduled a follow up a week later, she made adjustments. Great customer service and the office staff Kiara and Allison always with a pleasant greeting me by name ! They call a day or two before your appointment to confirm! Start to finish a seamless and pleasant process! Real pro’s”

Vince P. of Pawling, NY   
12/28/2021    Review submitted online

“It’s a long story, the short of it is hearing life owes me 3700. For hearing aids that I purchased November 6. Dr Russo made a call and told me they were out of network which was not factual. I paid upfront, expecting a check from my insurance. The check never came because in fact they were in network, so my insurance company sent them a check. They never told me they had received money, so I was able to get 2000 back of 5700. My insurance company sent them a letter stating that they need to pay me back in full as per their provider contract. Hearing life refused so now the insurance company has given the case to their enforcement department. I am in the process of filling out paperwork for a claim in court, along with various complaints with govt agencies. I have over 15 calls to their billing department alone, Bill has sent over 10 emails to Corporate. He refuses to give me any phone numbers, or refund me any money. My insurance company has sent multiple messages to Corporate with zero responses back. I will update this once I finish with the current process.”

Mark B. of Millbrook, NY   
06/03/2021    Review submitted online

Clinic details

Hear for you!

HearingLife, formerly Family Hearing Center.  HearingLife is united behind one simple vision: Helping more people hear better. We are one of the largest groups of hearing care centers in the U.S. with more than 600 offices nationwide.With a results-oriented approach to hearing healthcare and experienced professionals to guide you, HearingLife tailors solutions to meet your individual needs. Your hearing is our expertise.

Hearing care services

We offer complete services including:

  • Hearing testing and evaluations
  • Hearing aid sales and repairs
  • Hearing aid fittings
  • Hearing aid accessories
  • Video otoscopy
  • Product demonstrations
  • Batteries and supplies
  • Custom earmolds and earplugs
  • Tinnitus evaluation and management

Hours of operation

Monday9 am - 5 pm
Tuesday9 am - 5 pm
Wednesday9 am - 5 pm
Thursday9 am - 5 pm
Friday9 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.