A message from Johnson Audiology - Murfreesboro about COVID-19:
Dr. Megan Johnson is the Owner and licensed audiologist at Johnson Audiology. She and her husband opened Johnson Audiology in 2009 with the idea that they wanted to offer quality hearing care to the people of Tennessee. Dr. Johnson earned a bachelor’s degree in Communication Disorders from Western Carolina University, a master’s degree in audiology from the University of Tennessee and her Doctorate in Audiology from the University of Florida. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association, is a fellow of the American Academy of Audiology and board certified by the American Board of Audiology.
Dr. Johnson specializes in diagnosing, treating and preventing hearing loss and tinnitus. Her knowledge in the latest technology in hearing aids and devices enables her to recommend the best choices for her patients’ individual needs.
Read 1 verified patient review for Johnson Audiology - Murfreesboro! Their review score was 2 () from 1 review.
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“Had a appointment but waited 45 minutes in a hot car - no word on why they were late plus I had drove from Smyrna, TN. I would not refer any one to their office.”
Received 06/18/2020Official Response from Johnson Audiology - Murfreesboro:“Dear Mr. Robert M., Please accept our sincere apology for your recent wait at our clinic and please allow me to respectfully address your concerns. As part of our efforts to keep patients safe, we are indeed asking patients to call us from their cars when they arrive and wait for us to give them the green light to come in, a practice that is in keeping with suggested protocol for health care service providers in the wake of the COVID-19 outbreak. While our patients and our staff much prefer the pre-COVID-19 days when we welcomed patients into our comfortable lobby to enjoy a cup of coffee or a soft drink and a snack, the times we are living in demand a different approach. To maintain social distancing among patients whose needs are best met with an in-office visit, we must manage the number of people in the office at any given time, and we are sanitizing the office between patients. The vast majority of our patients have expressed sincere gratitude for these measures we are taking to keep our patients safe. But these precautions do add some additional minutes to the day and affect how quickly we can bring the next patient in. Another way we are seeking to maintain social distance between patients is by offering curbside service to patients who don’t require in-office services. While you were waiting to come in for your in-office appointment, you saw our two patient care coordinators making trips to other patients' vehicles to supply them with batteries, repair services, etc. We certainly understand how this may have appeared that we were meeting those patients needs before yours. Please understand that to best meet your needs, your type of appointment needed to be in-office with your audiologist. When you arrived for your appointment and called our office, Makayla mentioned to you that Dr. Gray was experiencing some computer issues in serving the current patient she was with and so there would be some delay in bringing you in. Makayla offered you bottled water to stay cool, a cup of coffee if you preferred that, asked if you wished to reschedule your appointment and made every effort to make you comfortable and to keep you informed. We are, therefore, confused at your mention that you were given no word about the wait, and we were even more disturbed when you left without letting us know. Then Dr. Gray did a follow-up call and apologized repeatedly to you and your wife for the unavoidable delay. Cindy Rice, our office manager, has followed up with a note of apology mailed to your home. We take our service to patients very seriously and strive each day to meet the mark of superior patient care. Again, we sincerely apologize that we missed the mark for your visit. That being said, we respectfully request patience, understanding and reasonableness from patients as we implement COVID-19 precautions and when circumstances outside our control arise, like the delay because of the computer issues we experienced the day you visited. We know things like this can be frustrating to patients, We try at every turn to stay on schedule so that we can offer extraordinary care to every patient. And we encourage our patients to have open, honest communication with us about your needs, such as whether a wait in the car for your appointment will be a struggle because of a health issue. Please, please tell us! We WILL accommodate those needs! In fact, as we move into the warm summer months, we are already making plans for how to keep our patients cool, comfortable and hydrated if they are waiting in the car. We know this is a difficult time for people with the added local and global stressors that everyone is experiencing. Please know we are ready, willing and able to continue as your trusted hearing health care partner going forward. But more important, we want to be a good friend and neighbor. We’re all in this together. Please call us to reschedule your appointment. We promise, we will get you right in, especially since you are making the 20 minute drive from Smyrna. With our warmest regards, Dr. Megan Johnson, Au.D, owner, and the entire team at Johnson Audiology ”
About this hearing center
At Johnson Audiology, our goal is to provide the most comprehensive hearing care and amplification services. Our hearing healthcare professionals on staff are well-equipped with the experience and technology necessary to address your individual hearing needs. It all starts with a hearing test to diagnose any hearing problems you may have. We then provide a full selection of hearing aids and assistive devices to fit your unique lifestyle. Our Doctors of Audiology insure that you leave with a full understanding of your hearing loss and all the options available to you. From diagnosis to treatment, and through the life of your hearing instruments, we provide our patients the best care in the industry. Our Murfreesboro office location offers knowledgeable doctors and staff who are compassionate about patient care.
Visit one of our locations today to begin your journey to better hearing.
5617 Hwy 153 Suite #203 Hixson, TN 37343
3325 Aspen Grove Drive Suite #105 Franklin, TN 37067
804 N Thompson Lane Suite #1F Murfreesboro, TN 37129
1618 Gunbarrel Road Suite #102 Chattanooga, TN 37421
105 W Main Street Cartersville, GA 30120
Hearing care services
Our services include the following:
- comprehensive hearing evaluations and testing
- hearing aid sales – latest technology
- hearing aid dispensing and fittings
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- custom earmolds and hearing protection
- hearing aid batteries
- assistive listening devices
|Monday||Open by appointment|
|Tuesday||Open by appointment|
|Wednesday||Open by appointment|
|Thursday||Open by appointment|
|Friday||Open by appointment|
Accepted forms of payment
- Insurance accepted, please call for details