The Hearing Aid Specialists of the Carolinas - Hendersonville

"Sound advice, exceptional values and better hearing"
216 Thompson Street Hendersonville, NC 28792
Clinic location map

A message from The Hearing Aid Specialists of the Carolinas - Hendersonville about COVID-19:

We are NOW OPEN by appointment only. We are not accepting walk-ins at this time. We are taking every step possible to ensure the health and safety of our patients and staff throughout the current COVID-19 outbreak. We are continuously monitoring the Centers for Disease Control and Prevention and following the guidelines form this agency and our local health departments.

Clinic staff

Photo of Casey Pencek, AuD from The Hearing Aid Specialists of the Carolinas - Hendersonville

Casey Pencek


Dr. Pencek has been serving the hearing healthcare needs of those in Western North Carolina for the past several years. She is committed to building an individualized hearing care program for each patient designed to enrich their lives through better hearing. As a Doctor of Audiology, she stands on the principles of providing best practice services, the golden standard within the field, as well as unmatched value to her patients. Dr. Pencek received her Doctorate from Purdue University and a Bachelor's degree in Communication Sciences and Disorders from the University of Kentucky. She is Board Certified with the American Board of Audiology, as well as a fellow member of the Academy of Doctors of Audiology and the American Academy of Audiology. She resides in Hendersonville, NC, with her husband and two children. She enjoys spending time with her family and cheering on her alma mater, the University of Kentucky Wildcats.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 17 verified patient reviews for The Hearing Aid Specialists of the Carolinas - Hendersonville! Their average review score is 4.88 () from 17 reviews.

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“Mary is probably the best out-front representative any company could have. She brings smiles to everyone's face.”

of Hendersonville, NC   
05/11/2020    Review submitted online
5 out of 5 1.

“Superior service as needed and in a few emergency situations! The hearing aids are reasonable and effective. Sherry and Mary are helpful, expert and courteous. ”

of Hendersonville, NC   
07/29/2019    Review received via mail
5 out of 5 1.

“I went to have my hearing aid checked, it was great help to me. I will tell others what they help me with, they were awesome. ”

of Mill Spring, NC   
07/01/2019    Review received via mail
5 out of 5 1.

“Offices need to give each client a card with an ID #, telephone # and instructions on what to do if their appliances quit working as I was informed all products are subject to malfunctions or tear up! ”

of Etowah, NC   
07/01/2019    Review received via mail
3 out of 5 1.

“My experience has been nothing but great. I have been treated with great respect anytime I went in. I would recommend them to anyone. ”

of Kernersville, NC   
05/22/2019    Review received via mail
5 out of 5 1.

Official Response from The Hearing Aid Specialists of the Carolinas - Hendersonville:
“ Thank you very much for your kind words Betty. We are so happy that your visit went well with us here at the practice. We are happy to see you live your life in better hearing.”
Received 06/10/2019

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Clinic details

About this hearing center

The Hearing Aid Specialists of the Carolinas clinics will work with you to find the hearing solution that fits your needs, lifestyle and budget. Our audiologist is trained in the latest technology and offers a complete selection of hearing aids and devices from the top manufacturers. From diagnosis to treatment, and through the life of your hearing instruments, we provide our patients the best care in the industry.

Visit one of our locations today to begin your journey to better hearing. 


Hearing care services

  • Cerumen Removal (Wax Removal)
  • Free Hearing Evaluations and Video Otoscope Exams
  • Tinnitus Treatment Options
  • Custom Earmolds and Earplugs
  • Hearing Aid Dispensary
  • Latest Technology in Hearing Aids


Hours of operation

Tuesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm

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Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.