Carolina Hearing Services - Columbia

“Sue was excellent, had some good information about more advanced hearing aid. ”

“I went to the Palmetto hearing on Parklane Rd. today for a scheduled appt. This is the first visit since The original Palmetto Hearing moved to Camden. The original staff that I had visited for years was no longer at the Parklane location. Upon entering the Parklane office I was greeted by a very nice receptionist. I have asthma, and cancer. There was a strong air freshener plugged into the reception office. Immediately I began to have an asthma attack. I put a scarf over my nose and mouth. The receptionist was very concerned & offered to put a chair away from the small reception area. I ask for a separate room to sit in, but was told no, they did not have one. I had arrived 30 min. early to be sure I was on time. After waiting 15 min. The audiologist came out, looked at me and ask what I was doing there. The receptionist told here I had arrived early for my appt. The audiologist argued with the receptionist , and continued to talk down to me. This appt. had been set 2 weeks prior. The audiologist became very upset, and told me that I did not have an appt., that my appt. was in Camden. I live in Lexington, and had driven to the office where I made the appt. Again the receptionist spoke up & told her that I did have an appt. I ask the audiologist if she could take me earlier due to the asthma attack. She became very indignant and said no, that she was going to eat lunch & I could wait outside in the cold. I told her I just would not come back. She said that was fine with her. I was there just to have my battery checked. She was rude, crude & very none professional. The former staff never treated me in this manner. I am very dissatisfied with this audiologist. This practice is not a part of Palmetto Hearing. ”

“I have used Palmetto Hearing for several years! They are awesome! I visited several other hearing specialist places but none came anywhere close to Palmetto in genuine care, courtesy, and professionalism! I recommend them without any reservation whatsoever!! They are the best!”