“The secretary and the audiologists are very friendly and patient; always listening to all the questions that you may have and explaining in detail what you are inquiring. I do recommend their service to anyone that has hearing problems. ”
Maria M. of Brentwood, TN 04/16/2024 Review submitted online
“Great staff and great service!”
Jill Z. of Brentwood, TN 04/10/2024 Review submitted online
“I had my hearing evaluation yesterday and was very pleased by the courtesy and professionalism of you staff . ”
William T. of Franklin, TN 04/09/2024 Review submitted online
“Nice , friendly people,great service to customers, helpful and no long wait time . I'd refer this place to anyone asking for a place to get their hearing aids. ”
Laura C. of Franklin, TN 02/27/2024 Review submitted online
“Very informative and extremely helpful!”
Mike K. of Cornersville, TN 02/21/2024 Review submitted online
“Always love going here. Great, caring and professional staff. ”
Debra D. of Dickson, TN 02/19/2024 Review submitted online
“I was very apprehensive to make the appt to check the ringing in my right ear! I finally made the appt ! Dr. Mary is very good at her job ! Help me overcome my anxiety . Before the hearing test she cleaned my right ear which I confess was block by two big Qtip ends with wax ! I have learned my lesson about using Qtips Dr Mary was wonderful in the hearing test I learned so much ! I highly recommend Johnson Audiology ”
john w. of Nashville, TN 02/16/2024 Review submitted online
“Had my first appointment yesterday and the whole experience was “top notch”. My audiologist was so professional, patient and helpful. Looking forward to getting my new hearing aids. Would recommend them to anyone!”
Deborah F. of Franklin, TN 01/31/2024 Review submitted online
“Very patient oriented. Very responsive ”
James H. of Nashville, TN 01/29/2024 Review submitted online
“Top class experience with Dr. Tjader and the support staff at John Audiology when getting my ear molds made today. The office looks like a custom home interior rather than the usual awful doctor office vibe. Highly recommended, A+
”
John W. of Franklin, TN 01/22/2024 Review submitted online
“Very professional , friendly, very open to questions with thoughtful and useful answers …. Most accommodating . Highly recommend. ”
Marc M. of Franklin, TN 11/22/2023 Review submitted online
“The staff is very professional and friendly. Very helpful. They provide excellent service. Highly recommend them!!”
Margaret B. of Spring Hill, TN 10/23/2023 Review submitted online
“Great staff that is very knowledgeable and willing to help. ”
John C. of Franklin, TN 10/19/2023 Review submitted online
“I received excellent and professional service, from reception, check-in, to exam and checkout.”
Ralph B. of Thompsons Station, TN 10/03/2023 Review submitted online
“Johnson Audiology is fantastic to work with. From Karen at the front desk to Dr. Trader, they provide a welcoming and supportive environment. My hearing aids work great! ”
Scott R. of Franklin, TN 09/05/2023 Review submitted online
“Excellent in all regards: Staff, communications, ease of scheduling, hearing test/evaluation, hearing aid consultation, interaction w/insurance provider, hearing aid delivery and fitting. Glad I chose Johnson Audiology.”
Wayne S. of Brentwood, TN 08/21/2023 Review submitted online
“Very pleasant and professional appointment.”
Beverly P. of Spring Hill, TN 08/18/2023 Review submitted online
“I’ve worked with several audiology companies over 35 years as my hearing has receeded. Johnson Audiology has provided me with the most consistently outstanding care of all. No others have come close. Thank you Johnson Audiology! ”
Michael M. of Nashville, TN 08/15/2023 Review submitted online
“Great service! Very caring staff ready to handle any questions and service you will have! Wouldn't go anywhere else for my hearing needs!”
Nancy D. of Franklin, TN 08/08/2023 Review submitted online
“Excellent service and staff. I will return for all my hearing needs. ”
Gael M. of Franklin, TN 07/12/2023 Review submitted online
“Best audiology place ever! Prompt service, Excellent staff! Always friendly, and I always leave happy! They truly care about their patients, taking care of every need!”
Robert E. of Unionville, TN 07/12/2023 Review submitted online
“Always ready to help you!
Very friendly and caring”
Sharon S. of Nashville, TN 07/11/2023 Review submitted online
“All staff were kind and approachable. Very short wait to see the physician, who was very knowledgeable and helpful. Highly recommend Johnson Audiology! ”
Kenton G. of Franklin, TN 07/05/2023 Review submitted online
“I am very pleased with the service and professionalism by everyone at the Franklin location of Johnson Audiology. Dr. Mary was so thorough and kind, and my experience with her in helping me with the diagnosis of my hearing loss and subsequent fitting for hearing aids made it so much better. I am truly so pleased with Dr. Mary and Johnson Audiology!”
Bryce N. of Franklin, TN 05/22/2023 Review submitted online
“I was pleased with my frost time exam here very friendly and enjoyed all my questions were and answered. The atmosphere was very comfortable and relaxing I will be back thanks”
Linda S. of Franklin, TN 04/13/2023 Review submitted online
“Everyone in this office is a complete professional. I was treated like family from the first phone call to the goodbyes. Thanks to you all for a great experience. ”
Scottye L. of Franklin, TN 04/10/2023 Review submitted online
“Fast, courteous and friendly. ”
Ben F. of Stewart, TN 04/10/2023 Review submitted online
“Very friendly staff and fast services”
Tonieshia S. of Knoxville, TN 04/03/2023 Review submitted online
“Very thorough appointment with Dr. Tjader. She answered all my questions and helped to explain my options. The hearing test was extremely in depth and I feel like she listened to my issues and took extra care to address those in detail. Looking forward to getting fitted next week and hearing better again!”
Jenifer W. of Nashville, TN 04/03/2023 Review submitted online
“The visit was professional yet very friendly. The testing, in my opinion was extremely accurate as it aligned with the troubles that I was having with my hearing. All of my direct questions were answered to my satisfaction. my options were laid out clearly and succinctly. I’m looking forward to the next steps that I will be taking to greatly increase my ability to hear.”
Randy K. of Brentwood, TN 03/30/2023 Review submitted online
“Just had my first appt after starting hearing aids 2 weeks ago. All my concerns were addressed and I feel that the staff went above and beyond with my requests. I am very happy with my choice using Johnson Audiology and I highly recommend. Staff is super friendly and that goes a long way I believe.”
Debbie L. of Fairview, TN 03/13/2023 Review submitted online
“I had an appointment with Dr. Tjader. She explained everything step by step and did an outstanding job. I would recommend her to anyone who is looking for hearing services. Very pleasant atmosphere and staff. Great place!”
Carolyn B. of Franklin, TN 02/20/2023 Review submitted online
“They are so friendly and accommodating! Called with supply request and when I arrived, they had all my items at the desk exactly as needed”
Lynne M. of Franklin, TN 01/26/2023 Review submitted online
“Pleasant and efficient service”
Maria A. of Brentwood, TN 01/06/2023 Review submitted online
“Very helpful and friendly. They are always willing to work with me on adjusting my hearing aids. I have a severe hearing loss and it’s amazing how well I hear with my new hearing aids.”
Sharon S. of Nashville, TN 12/18/2022 Review submitted online
“Small, comfortable office - private experience. Doctor was very competent and friendly. Really worked to help me choose what fits my lifestyle. Based on this visit I would recommend to others. ”
Fred W. of Nashville, TN 11/10/2022 Review submitted online
“I called to have hearing aids checkedand left message. In about an hour I got return call and was told to come in. I was in the office and seen immediately an hour later. Servicing done with a smile with no delay and I was on my way with improved hearing.”
Marilyn S. of Nashville, TN 10/29/2022 Review submitted online
“Beyond friendly, felt like we knew them for years, very welcoming. Front staff exceptional and helpful. Dr. Kristen Panzarella was wonderful in explaining and informing us what our options were. Very confident with our decision to choose Johnson Audiology! ”
Frank D. of Franklin, TN 10/13/2022 Review submitted online
“I was seen on time, and polite staff and clean lobby. I was notified how the exam was going to go like, and after the exam I was explain how bad my hearing was in both of my ears. They were very helpful to find me a hearing aids that's rechargeable like I wanted and could afford. Very helpful to explain how they would work and how to put them in and how to use my app for them. ”
Heather D. of Murfreesboro, TN 09/21/2022 Review submitted online
“Excellent service from the receptionist to the audiologist. I was seen at the actual appointment time, a rarity in today’s world. Care was taken by my audiologist to insure that I was comfortable with my new hearing devices, every question I had was answered in detail. I highly recommend them to anyone with hearing impairments.”
Charles B. of Fairview, TN 09/14/2022 Review submitted online
“I went in today to get my hearing aids cleaned and Bethany was so helpful and listened to my questions well. I’m changing insurance as of next month and she will check on my future benefits and get back to me. She also took time to tell me about all the different choices of aids available and how far the technology has come just since I’ve been with them two years ago! It was exciting for me to “hear” that there is new technology for specifically helping with tinnitus (mine from Menieres) to cancel out certain ringing in that range. I look forward to talking with them more about it. Very helpful and I am blessed to have found Johnson Audiology in Franklin, TN!”
Dale R. of Franklin, TN 08/23/2022 Review submitted online
“My “4” rating is not a judgement on Bethany who took care of my problem. But a “strike” about the absurdity of closing an entire chain of audiology clinics. I tried yesterday several times to reach my local clinic with MY emergency to no avail. I got a VM that didn’t explain anything about why you were closed. Bethany explained that an e-mail was sent out and I am on your list to receive those. But in this case our cable services were not available due to work being done by Xfinity. So, this is why I was not happy when I went to the clinic to have to find out why everything was closed. My personal opinion is this either use ZOOM to get the word to all employees leaving all employees in their clinics or do two meetings on back to back days so there is some personal coverage at each location. That’s just my personal feelings and I think Johnson Audiology can and should do better. Thank you.
”
Steve S. of Franklin, TN 08/19/2022 Review submitted online
Official Response from Johnson Audiology - Franklin:
“Thank you so much for sharing your concerns with us, and please accept my sincere apologies for the difficulties you experienced recently. We strive for stellar patient care, and we missed the mark with you. We will absolutely put in place additional methods for making patients aware of our bi-annual meetings. We can also certainly relate to your cable services being down that day. Technology is our friend until it's not, right? We, in fact, had a new phone service in place that came on-line in early August. As part of that service, we made arrangements for all of our phone calls on meeting day to transfer to our answering service as we wanted to make sure that patients were told when they called that the office was closed that day. The answering service is also able to set up some appointment types so that our meeting days are less disruptive for our patients. That process with our new phone service did not work. I assure you, I am not seeking to make excuses for the frustration you understandably experienced. More of an explanation and an assurance that we will work painstakingly to make sure the technology works correctly from now on. Thank you for your patronage of our practice and for your kind words about Bethany. We appreciate you and the trust you put in us and will work to re-establish that trust with you in future dealings.
With my warmest regards,
Dr. Megan Johnson
Audiologist, founder and owner of Johnson Audiology”
Received 09/19/2022
“I was amazed at the time taken to explain everything to me, even answering questions I didn't event think to ask about. A fantastic experience. I wish I had visited sooner to help my understanding of tinnitus & how to deal with the issues associated with tinnitus.”
Kim G. of Brentwood, TN 07/21/2022 Review submitted online
“Very happy with the service I received. Staff is super friendly and answered my questions. Highly recommend!”
Jill Z. of Brentwood, TN 07/20/2022 Review submitted online
“My WIDEX evoke 440 hearing aids needed repair. I have owned my WIDEX for 3 years- great product, highly recommend. Called WIDEX corporate customer service and I chose Johnson Audiology from their list of audiologists in my area. Very pleased with Johnson office in Franklin-especially Bethany! I completed the new patient forms on line and visited their office the next day. Bethany cleaned, checked and replaced both receivers in about 30 minutes!.
Very efficient operation with knowledgeable and friendly staff. Thank you Bethany!(:”
Ron D. 06/30/2022 Review submitted online
“The work that Bethany did for me was much appreciated; and she did it so quickly. But i have to comment on the more patient/client friendly hours of operations. The old ones were really restrictie and some did not make visiting the office very conducive. Thanks for that.”
Steve S. of Franklin, TN 06/24/2022 Review submitted online
“Professional team that listened to my needs! Very thorough exam and custom fitted hearing aids… this is the 3rd pair I’ve tried and finally they fit perfectly and greatly improved my hearing! Highly recommend Johnson Audiology!”
Susan G. of Nolensville, TN 06/18/2022 Review submitted online
Begin your journey to better hearing today at Johnson Audiology
At Johnson Audiology, our goal is to provide the most comprehensive hearing care and amplification services. Our hearing healthcare professionals on staff are well-equipped with the experience and technology necessary to address your individual hearing needs. It all starts with a hearing test to diagnose any hearing problems you may have. We then provide a full selection of hearing aids and assistive devices to fit your unique lifestyle. Our Doctors of Audiology insure that you leave with a full understanding of your hearing loss and all the options available to you. From diagnosis to treatment, and through the life of your hearing instruments, we provide our patients the best care in the industry. Our Franklin office is located just outside of Nashville.
Visit one of our locations today to begin your journey to better hearing.
Hearing care services
Our services include the following:
comprehensive hearing evaluations and testing
hearing aid dispensing and fittings – cutting edge technology from the industry's six major manufacturers
hearing accessories
hearing aid service including cleaning, checks, maintenance and repairs
hearing aid batteries and other supplies
assistive listening devices
custom-fit hearing aids, ear plugs, in-ear monitors, etc.