Louisville Family Audiology
A message from Louisville Family Audiology about COVID-19:
We are open to serve our patients from 8:30am-4:30pm. We are closely monitoring events in regards to the Coronavirus and have taken all safety precautions to ensure the health of our patients and staff. We are not able to see walk in patients at this time due to social distancing and strict infection control protocols, but we are seeing drive up patients. Please call if you need anything!
Clinic staff

Dr. Abigail Sweeney,
AuD
Audiologist
Dr. Abigail Sweeney is a native of Louisville. She attended Eastern Kentucky University where she majored in Communication Disorders graduating Magna Cum Laude. Dr. Sweeney obtained her Doctorate of Audiology from the University of Louisville, Shool of Medicine in 2009. She is a Past Vice President of the Kentucky Academy of Audiology.
Dr. Sweeney is the Director of Audiology and started the audiology and hearing aid practice in January 2016. Prior to joining the practice, she worked for a hearing aid manufacturer as an account manager. While working for the hearing aid manufacturer, she trained audiologists how to fit advanced hearing aid technology and would also work with patients during the fitting process. Prior to working for the hearing aid manufacturer, Dr. Sweeney worked clinically treating hearing loss and vestibular disorders. Providing excellent patient care and offering state of the art hearing technology is a commitment Dr. Sweeney has to her patients. Her focus is on best practice and developing relationships with her patients because she understands once you become a hearing aid patient, you are a lifelong patient.
Dr. Sweeney is a proud wife and mother to three sons. She loves photography, crafting, spending time with her big family and loves taking care of her patients!

Dr. Laureen Reimer,
AuD
Audiologist
Dr. Reimer has been practicing Audiology in Louisville since 2007. She attended the University of Louisville for her undergraduate and graduate work. She holds a Bachelor’s degree in Biology and a Doctor of Audiology degree. She is certified by the American Board of Audiology in tinnitus (ringing in the ears) management. Dr. Reimer works with the adult population in hearing assessment, hearing aid selection, fitting, and programming. She also works with patients who have tinnitus with sound therapy approaches, and counseling. Dr. Reimer is a personable, and compassionate provider who loves getting to know her patients. It is her pleasure to help patients regain their hearing and participate more fully in communicating with family, friends, and colleagues. Dr. Reimer resides in Oldham County with her husband and two daughters. She loves travel, exercise, meditation, and taking care of her family.

Dr. Aynsley Holzen,
AuD
Audiologist
Dr. Aynsley Holzen is native to Danville, Kentucky and has been an audiologist since 2010. She attended Eastern Kentucky University where she majored in Communication Disorders and graduated magna cum laude. Dr. Holzen obtained her Doctorate in Audiology from the University of Louisville, School of Medicine in 2010 where she was a recipient of the Graduate Dean Citation.
Her primary specialty is adult hearing assessment and hearing aid selection, fitting, and programming with an extensive knowledge of Lyric extended wear hearing devices.
Dr. Holzen has had a hearing loss since she was a child and has been wearing hearing aids since she was 18 years old. As an audiologist with hearing loss, Dr. Holzen loves sharing her hearing journey and can empathize with patients with hearing loss and support them on a more personal level. It is her mission to help those who have a hearing loss to experience a life that is limitless.
Dr. Holzen resides in Goshen, Kentucky with her husband and three children. She enjoys spending time with her family, cooking, gardening, and running.

Olivia Wright,
B.S.
Olivia is a native of Springfield, KY. She relocated to Louisville in March 2019. Olivia is a graduate of Campbellsville University and holds a Bachelor of Science in Business Adminstration with an Emphasis in Healthcare Management.
Olivia started with Louisville Family Audiology in March 2019 as our audiology assistant. Compassionate in nature, Olivia enjoys interacting with patients and making them feel comfortable. She has experience working in a medical office and is a great multi-tasker. She has become knowledgeable very quickly about troubleshooting hearing aids and loves greeting patients at the window wiht her friendly smile. She is such a vital role in the practice and is always there to help!
In her spare time, Olivia loves traveling, cooking, decorating and spending time with family and friends.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 49 verified patient reviews for Louisville Family Audiology! Their average review score is 5 () from 49 reviews.
Write a review Sort by:
“Dr Reimer was pleasant to work with. She explained everything in a manner that anyone could understand. She took the time answer any questions I may have had. Office staff was a pleasure to work with.”
04/08/2021 Review submitted online
“I enjoyed my visit here . They were informative and knowledgeable. And they weren’t just trying to do a quick fix they actually took the time to educate me and explain to me ways to really help me in the long run. ”
04/05/2021 Review submitted online
“Laureen was very informative about hearing loss and what tools would be right for me. I was initially surprised of the costs but later realized I was getting service and care for 5 years. ”
03/31/2021 Review submitted online
“Dr. Reimer has been very thorough in explaining options for my hearing loss. ”
03/29/2021 Review submitted online
“DR.Holzen was very knowledgeable, patience, spending as much time as I needed. Would highly recommend her”
03/18/2021 Review submitted online
“Great visit. Everyone was efficient and respectful. Made me feel very comfortable and felt very confident that things were being handled properly. It was a breeze and would recommend to anyone.”
03/11/2021 Review submitted online
“This team is terrific - from the first moment you arrive you are made to feel valued rather than just another patient. Attentionis given to make sure you are informed as well as treated with the most excellent of care. I have to give a special shout out to their receptionist. She was super helpful, gracious and caring. I saw Dr. Reimer today and she persevered to complete a simple procedure that was taking longer than it should have - no fault of hers. She cared - as do all the professionals that make up this team. I can't recommend them highly enough!! You'll be glad you chose the best!!”
03/03/2021 Review submitted online
“Aynsley Holzen: Wonderful visit with Aynsley. Very smart, I learned a lot about how important hearing is for brain health, etc. Visit for your future health. ”
02/08/2021 Review submitted online
“Great experience!”
02/05/2021 Review submitted online
“Great visit; everyone professional and polite.”
02/03/2021 Review submitted online
“Professional, friendly, a great place to deal with your hearing loss. I highly recommend Dr. Sweeney and her staff to anyone ”
02/02/2021 Review submitted online
“Very friendly and thorough in giving you information. ”
01/30/2021 Review submitted online
“Went the extra mile to make sure my results were accurate ”
01/24/2021 Review submitted online
“Comfortable. Informative. Kind. ”
01/21/2021 Review submitted online
“Laureen was great, so knowledgeable ! Was very patient and helpful. Her and whole staff are very nice and friendly . Thanks for everything !!”
01/12/2021 Review submitted online
“Great ”
12/23/2020 Review submitted online
“Lauren was so nice and helpful. Making sure I was hearing good. My hearing aids have changed everything for the better. It’s great to be able to hear the little things as well as people talking. ”
12/19/2020 Review submitted online
“They were willing to help in anyway possible. I felt welcomed since my 1st visit . ”
12/17/2020 Review submitted online
“Excellent care and friendly service! Definitely recommend for anyone seeking testing or care for hearing issues. ”
12/17/2020 Review submitted online
“Louisville Family Audiology has been nothing but helpful as i got my first set of hearing aids. Their follow-ups have been awesome and all my questions are always answered. Their office set-up as far as the Covid virus goes as well. Thanks to all of their staff. ”
12/16/2020 Review submitted online
“They are always so good to my husband. I appreciate the time they take to listen to our concerns and the information they provide us. I wouldn’t go anywhere else. ”
11/10/2020 Review submitted online
“Every experience I have had over several years has been exceptional. Very professional and personally kind. Thank the staff for me. ”
11/08/2020 Review submitted online
“Always treated with care. I love my hearing aids, and know I can call Louisville Audiology for help if I ever need it!”
10/26/2020 Review submitted online
“Abigail is exceptionally patient and caring. She is thorough and a pleasure to do business with. ”
10/14/2020 Review submitted online
“Fantastic experience plus I can hear now thank you”
10/13/2020 Review submitted online
“Everyone is very helpful and pleasant . Would recommend them highly. None better”
10/12/2020 Review submitted online
“She was very patient with my husband. That means a lot to me.”
09/24/2020 Review submitted online
“I have been very pleased with my hearing aid experience at Louisville Family Audiology. Dr. Sweeney has been very good at helping me determine my hearing aid needs. She has been very thorough and made sure that I am aware of what all is going on and what is needed for my hearing loss. You can tell that she is very passionate and dedicated to helping her clients reach their fullest potential in hearing. That has been very important to me and is much appreciated!”
09/11/2020 Review submitted online
“Dr. Holzen was patient and thorough in getting me started with hearing aids.”
08/19/2020 Review submitted online
“Very professional and informative...recommend to everyone...”
08/10/2020 Review submitted online
“Dr. Sweeney was very patient and answered all of my questions.”
08/03/2020 Review submitted online
“I got great care. Thank you to Abigail Sweeney, Au. D.”
07/18/2020 Review submitted online
“No waiting, caring and attentive treatment. Excellent provider.”
06/25/2020 Review submitted online
“Our entire experience from making the appointment to receiving hearing aids was great. We are a family with a long history of deafness and I tend to be picky when choosing an audiologist and hearing aid provider. Dr. Sweeney went above and beyond for us throughout our experience. Everyone that I had contact with at the office (front desk and audiologist) were extremely pleasant and easy to work with. We plan to continue going to this office for all of our hearing care needs. ”
06/09/2020 Review submitted online
Received 08/11/2020Official Response from Louisville Family Audiology:“Lori, thank you so much for your kind review! It has been our pleasure working with your family. Thank you for trusting Louisville Family Audiology with your hearing healthcare!!!”
“Dr. Sweeney is very friendly and thorough in her examinations. She assists me with any hearing aid maintenance questions or concerns.”
05/22/2020 Review submitted online
Received 06/08/2020Official Response from Louisville Family Audiology:“Mr. S., Thank you for your kind review. It has been our pleasure working with you! We are so grateful you trusted us with your journey to better hearing!!! Kindly, Dr. Sweeney”
“I am at the beginning of my hearing aid education and realizing there is much to be learned about the options. Dr. Holzen is kind, through and patient!”
05/19/2020 Review submitted online
Received 05/21/2020Official Response from Louisville Family Audiology:“Dear Debbie, Thank you so much for your kind review!! We appreciate you taking the time to review your experience with Dr. Holzen. Providing exceptional hearing healthcare is our goal at Louisville Family Audiology. Thank you for trusting us with your hearing healthcare! Kindly, Dr. Sweeney, Director”
“I have been a patient of Dr. Sweeney for 2 years. She and her staff are always friendly and thorough in testing and discussing how my hearing aids are performing. Excellent practice!”
05/05/2020 Review submitted online
“My occupation requires critical hearing and I knew I had a hearing problem in the medium to high frequency range. I was skeptical at first about my diagnosis but thanks to Laureen Reimer's patience and thorough explanations, I became a believer and the recommended hearing aids are doing a great job. ”
03/22/2020 Review submitted online
“I LOVE Dr. Sweeney!!! She is so personable and VERY professional. The staff is always very friendly, and they know me by name. Every visit is such a positive one; I honestly look forward to coming back each time. Thanks, Dr. Sweeney!! ”
02/27/2020 Review submitted online
“They are very professional and pleasant. This is my first experience with getting hearing aids and I'm very glad my primary care physician recommended Louisville Family Audiology. From the hearing test forward, everything was well explained and I am confident that I now have what is best for me. The follow-up visits have been excellent. I have been seeing Clinical Audiologist, Aynsley Holzen, Au.D. She gets my highest recommendation. ”
02/24/2020 Review submitted online
“I purchased hearing aids six months ago after a hearing test with Dr. Sweeney. She explained about my hearing problems and which hearing aids I needed. Dr. Sweeney and her staff have at all times given excellent service and always helpful answers.”
02/05/2020 Review submitted online
“My visits and experiences with Louisville Family Audiology have been excellent. Everyone has been very pleasant and helpful. I am very thankful for all of the help, care and time my audiologist, Aynsley, has shown me. I should have come here first. ”
01/29/2020 Review submitted online
“Laureen Reimer did a great job. She is very understanding and helpful.”
01/27/2020 Review submitted online
“I have researched all the audiologists in Louisville with hopes to find a doctor that I can trust and relate to. Abigail was exactly the audiologist I was looking for. She was very personable, knowledgeable and on task. She does it all, from the hearing test to programming hearing aides. I cannot be more pleased and my search is over!”
07/16/2019 Review submitted online
“Extremely knowledgeable and courteous. Abigail was so nice and patient she explained everything in terms you can understand. I would recommend this practice to anyone.”
06/27/2019 Review submitted online
“Laureen Reimer, Au.D was great! She was patient, friendly and helped make my choice of hearing aids easy. I would highly recommend this office and my Oticon hearing aids have made my life so much better. Thanks so much.”
03/04/2019 Review submitted online
“Love Dr. Chmiel! Very friendly and knowledgeable. I recommend Dr. Chmiel for anyone who's in need of ENT.”
08/18/2018 Review submitted online
“My experience was one of the best a client could ask for. Abigail Sweeney, Dir of Audiology and Hearing Aid services, was excellent. Her education to me regarding the product, its operation and future care of maintaining my hearing aids in good working order, exceeded my expectations.”
03/15/2018 Review received via mail
“Easiest purchase I ever made due to Dr. Sweeny's professionalism and knowledge! Technology is awesome - adjustment to hearing aids has been minimal for me! Should have gotten them sooner!!!”
11/07/2016 Review received via mail
Clinic details
About this hearing center
Louisville Family Audiology is a state of the art audiology practice specializing in advanced hearing healthcare. The audiologists have over 30 years combined experience in the hearing healthcare field and feel privileged to serve those patients with special hearing needs.
At Louisville Family Audiology, we can help you regain control of your life by improving your hearing health. Whether you are having difficulty hearing or suffering from tinnitus (ringing/noises in your ears), our audiologists are here to help improve your quality of life! With today's discrete smart technology hearing and tinnitus devices, there's no reason not to experience life the way you were meant to!
Our doctors of audiology take a consultative approach when treating our patients. We want to understand your hearing healthcare concerns and address them with compassion and skill. Contact us today for a complimentary consultation to take control of your hearing healthcare.
Hearing care services
Audiology Services Include:
- Advanced diagnostic testing for hearing loss and tinnitus (ringing or noises in your ears)
- Hearing Aid Evaluations
- Tinnitus Evaluations and Treatment with a Certificate Holder of Tinnitus Management
- Bone Anchored Hearing Aids (BAHA)
- Phonak Lyric "The Invisible & Hassle Free Hearing Aid" Provider
- Hearing aid dispensing and fitting
- Cleaning and maintenance of hearing aids
- Hearing aid repairs and service
- Hearing aid programming
- Tympanometry (testing for fluid in ears)
- Custom earplugs for water and hearing protection
- Drive through hearing aid clean, service and troubleshooting
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 4:30 pm by appointment |
Tuesday | 8:30 am - 4:30 pm by appointment |
Wednesday | 8:30 am - 4:30 pm by appointment |
Thursday | 8:30 am - 4:30 pm by appointment |
Friday | 8:30 am - 4:30 pm by appointment |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details