Heartland Hearing Center

“Exceptional service! Very patient in answering all questions. Very polite in the going the second mile to answer all my questions. Very kind staff.”

“Dr. Paige was very patient answering my questions and going through options, services, and costs. I especially liked the discussion about what a hearing aid can and cannot do. I am confident I will get very good long-term care, service, and support.”

“Rachael was wonderful! She was thoughtful and kind. When she put the demonstration models in my ears it was amazing!! Clarity and volume.”

“Dr Rachael was very professional and informative with every aspect of my hearing aid needs. She answered all my questions and got me set up and on my way in no time.”

“Everyone in the office was welcoming and put you at ease. Answered all my questions in a professional manner. Would highly recommend them. ”

“Have no problems making a appointment to see them and they go out of there way to help you! Paige is wonderful she make you feel comfortable throughout the whole process! ”

“I had a great experience at Heartland Hearing Center. DR Rachael did a wonderful job of explaining hearing loss and solutions provided by Heartland Hearing. I highly recommend DR Rachael. ”

“I was really nervous about getting hearing aides, I needed them for work and I called and got in right away. My experience was life changing! I couldn’t believe what I was missing due to my hearing loss. Dr. Rachael was GREAT, she explained everything in a personal way and was super excited for helping me to hear again. Kelsey was very helpful as well, in helping me with anything we needed! I’d say overall it was a great experience for myself and my family... Thank you so much Heartland Hearing Center! ”

“Heartland Hearing is a wonderful audiology clinic. I chose to go to Heartland because of their excellent reviews. I wasn't disappointed. Dr. Rachael was so patient and answered all my questions. The hearing aid she chose to meet my needs was perfect. I can't believe in just one day how much they have helped me. My wife is happy also! Everyone at the clinic is so friendly and helpful. I highly recommend Heartland Hearing Center in Hiawatha. ”

“I was referred to Heartland Hearing Center after a hearing exam at Mercy in Cedar Rapids, IA. I am very pleased by the help, understanding, and care they offered. My audiologist, Dr .Rachael Carroll, was great! Took plenty of time going over any and all questions I had. Helped with instructions about use and care of my hearing aids. I will definitely recommend Heartland Hearing Center to everyone. ”

“Had a great experience. Everyone was very helpful. All my concerns and questions were addressed. Was given several options that would work with my particular hearing loss. Highly recommend ”

“The quality of service I received, and corresponding results I've experienced are LIFE-CHANGING! I highly recommend the team at Heartland Hearing. Their professional skills and assessment, combined with low-pressure and excellent choice of hearing aids to recommend and try.... have made me a life-long customer! ”

“As a new hearing aid wearer I wasn’t sure what to expect. Due to insurance, I found myself switching audiologists after an audiogram had already been done. Heartland Hearing Center was able to get me right in for an appointment and used the audiogram I already had done to help find the best HAs for me. I was able to try out two different brands and then once I made my decision, the turn around was quick to get my own HAs. Dr. Rachel was patient and took time to go over my history of hearing loss and program the hearing aids to match my needs. I never felt rushed and am happy I found her! ”

“This experience could not have been better. Dr's were caring and made me feel at ease and confident in them. I will tell others what a wonderful experience I had. My hearing aid works perfectly. Thank you Heartland. You are the best. ”

“Friendly - understanding. Discovering the "lost" sounds and "missed" communication have restored my life. Healthy hearing is just as important as your cholesterol count!”

“Office administration is excellent. Dr. Rachel is attentive and thorough and made things easy to understand. ”

“I was so impressed with the excellent professional service I received at Heartland Hearing. Jennifer was awesome and took the time to make sure that I was satisfied with my new hearing aids. The staff at Heartland Hearing are so caring and very professional. Awesome experience!”

“This was so easy! Now I don't have to wonder if it is me or is everyone mumbling? Everything was explained to high school science teacher's and engineering husband's levels, so I really know what is happening with my hearing. Nice to be able to hear sounds I didn't know I missed and to have choices in how to correct this loss. I was made to feel comfortable at every step (and not old, like I was concerned). ”

“I had a very good experience at The Hearing Center. The doctor was very helpful and explained everything, answered all my questions. ”

“These ladies were great! I would recommend them again. ”

“I'm not sure what a 'review' looks like, but I know quality service when I see it. And I see it at Heartland.”

“Very pleased with their after purchase service, helping me to get comfortable with the use of my hearing aids. ”

“We very much appreciated the time and professional advice from Jennifer during two visits. I was able to try out hearing aids, and to discuss with Jennifer what to expect. For now, I decided that I would not benefit as much as I'd hoped, and Jennifer concurred. But we both acknowledged that my situation could change. Our consultation was very professional, yet personal, and very worthwhile.”

“These ladies are absolutely fabulous. Being young and losing your hearing is not an easy thing to accept. Diana took her time with me and helped me understand my options and really helped to put my mind at ease about having to wear hearing aids. I will always continue to go and see these ladies for my hearing needs. I now live over an hour from their office and I still drive the distance to see them.”

“Dr. Jennifer Reekers is superb. From the first contact to final fitting I could not have asked for more explanations or courtesy from her. My aids feel comfortable and work very well. ”

“I can not find the right words to describe the wonderful service I received from Heartland Hearing starting with the front desk and ending with Diana. Diana was very thorough but also was very patient with me in making sure I understood how to put my hearing aids in as well as how to use the battery charger. I like the fact that I do not have to change batteries as my fingers have a lot of arthritis in them as I am almost 90 years old. I recommend Heartland Hearing to my friends because I feel they will be as happy as I am if they go there.”

“We are so blessed to have been able to experience this miracle of making the decision to purchase this awesome set of hearing aids from Doctors who were able to finally help us. At 97 years old it's a blessing to see our mom interact again, have a conversation, hear wind and most of all she went from a 33 number volume on her tv to a 16. The closed caption button is off now. Tears ran down her face when she said "I don't even have to pretend to hear anymore"! It's truly a miracle and seeing her smile and converse and interact is all due to the awesome technology of these Doctors and their product! She even said she can even hear herself pee! We are so happy and anyone that would like a referral please go here! Such a blessing to finally get rid of the old ones and buy new technology. My name is Sue and I'm her daughter! I give these Doctors 5 miracle stars!”

“Very Friendly and caring people. So helpful for a first time user. I highly recommend them.”

“Who better to advise first time hearing aid customers than someone who has not only received the best training, but who also has first hand personal experience wearing a hearing aid. Jennifer at Heartland Hearing Center answers any and all concerns a first time user of hearing aids could have, with patience and knowledge. I found Heartland's willingness to allow me to test my hearing aids sufficiently before purchasing, allowed me to make an informed decision that met my needs. Customer service is first rate and you always feel valued when dealing with Heartland.”

“I can't say enough about this company and their service! From the moment I walked in the door, I felt right at home and very comfortable. Diana Kain's knowledge and expertise were outstanding as were her customer service skills. She administered a hearing test and fit me with hearing aids that are best suited for me and my type of hearing loss. The technology available for hearing aids now is amazing and Diana took all the time I needed to show me how to access this technology and make it work for me. She even took the time to follow up with me the following day to see how I was getting along. Overall......I couldn't be more pleased!! ”