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Air travel tips for people with hearing lossDon't miss a flight—or worse—due to miscommunication
Contributed by Joy Victory, managing editor, Healthy Hearing Key points:
While traveling is never easy, people with hearing loss often find airplane travel particularly difficult. Hearing loss affects everything from pre-flight boarding to gate change announcements and in-flight communication, leading to frustration and confusion.
aids while going through security or on the plane. We still have a long way to go until all passengers can travel with equal access to services. However, if you're traveling with hearing loss, here are some tips for making your trip go more smoothly. Before your tripBefore you leave for your trip, review our travel tips for people with hearing loss. Remember to pack:
If you're going on a long trip, or an important business trip, you also may want to visit your hearing healthcare professional to make sure your devices are in good shape. At the airport: Avoiding miscommunicationDo you need to remove hearing aids?No. Fortunately, TSA does not require you to remove your hearing aids before you walk through security and it will likely be easier to understand instructions if you keep them in. However, you may want to let TSA personnel know you are wearing them before going through the line. Here is the exact TSA guidance: Inform the TSA OfficerInform the TSA officer if you are deaf or hard of hearing and require assistance with the screening process. ScreeningYou are not required to remove any hearing aids or cochlear implants. Additional screening, including a pat-down or inspection of a device, may be required if your medical device alarms in the WTMD or AIT. Source: Transportation Security Administration, Disabilities and Medical Conditions page
However, you may get flagged for additional screening. If you're not wearing your hearing aids, do not place them directly on the conveyor belt or in the plastic bins, as that may generate static electricity that can damage them. Ask for help instead. Carrying a card or documentation about your device can help make the process smoother and less stressful. One woman's airport strategyAfter nearly missing several flights due to her hearing loss, Lise Hamlin now has a strategy for getting through the airport. "Since then, I have self-identified at every point in the travel process: when purchasing my ticket, at the ticketing counter, at TSA security, at the airline gate, when boarding the plane, and if needed, at baggage claim," Hamlin shares in an article on flying with hearing loss for the Hearing Loss Association of America, where she is the director of public policy. She also has a hearing service dog to help her navigate complex hearing situations. Depending on the severity of your hearing loss, you may want to silently self-identify as a hearing-impaired person with safety products for hearing loss, such as pins. Connecting to hearing loops in airportsAn increasing number of airports (especially larger airports) have installed induction loop systems, which consist of a loop of wire that produces an electromagnetic signal received directly by hearing aids. Telecoils used with induction loop systems allow hearing aid and cochlear implant users to hear more clearly in busy public spaces despite the presence of background noise or poor acoustics. To be connected to the airport’s induction loop, you just need to switch your hearing aids to the “telecoil” or "T" setting. If you are not sure if your hearing aids have telecoils, ask your hearing healthcare provider. What about Auracast™?Auracast is an exciting new Bluetooth technology that can stream announcements directly to compatible hearing aids. However, it's not widely available at this time, including in airports. Want to learn more? Check out Auracast™ and hearing aids: What to know Flying with hearing aids: What to expect onboardThe good news: You don't have to turn off your hearing aids when flight attendants announce that all devices must be turned off and stowed away in seat pockets. The bad news: On-board entertainment, like TV shows and movies, may not have captioning. And pilots and flight attendants frequently make announcements that can be hard to hear—even for people with perfect hearing. What you can doDepending on the severity of your hearing loss, you may want to let a flight attendant know that you won't be able to clearly hear crew announcements. And it's not a bad idea to bring along your own entertainment, whether that be reading or downloading some videos on your smartphone or tablet. Lastly, don't forget to take steps to avoid ear pain while flying. Know your rightsPassed by Congress in 1986, the Air Carrier Access Act has specific benefits for those with hearing loss. It states, in part:
Thanks to the ACAA and ADA guidelines for hearing loss, you have rights that will ensure a smoother travel experience:
Related: Joy Victory, managing editor, Healthy Hearing
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Joy Victory has extensive experience editing consumer health information. Her training in particular has focused on how to best communicate evidence-based medical guidelines and clinical trial results to the public. She strives to make health content accurate, accessible and engaging to the public.