California Hearing Center & Audiology Services

"Turn Life UP!"
(13 Reviews)
Call: (650) 425-7967
88 N San Mateo Dr San Mateo, CA 94401
Clinic website

Clinic staff

Darcy Benson


Dr. Darcy Benson, audiologist & owner, brings a dedication to the field of hearing care that stretches far beyond her practice.  She holds a Master's degree in Communication Disorders and a Doctorate degree in Audiology.  She was the former Direct of Audiology at the California Ear Institute in Palo Alto, CA and conducted clinical research at ReSound Corp. in Redwood City, CA.  Dr. Benson has been a consultant for a variety of companies carrying out research on new technology and fitting systems.  As  member of the board of directors of the California Academy of Audiology, she helped advocate for the needs of the hard of hearing.  She has published in professional journals and audiology textbooks.  Her passion is patient-centered care and improving the lives through better hearing.

Ramsay Poindexter


Senior staff audiologist, Dr. Ramsay Poindexter, has had an interest in hearing for many years. Growing up with a deaf grandmother inspired her to help people with hearing loss to get the most out of life. Before joining the staff at California Hearing Center, she worked at the University of California in San Francisco where she provided hearing and vestibular diagnostics, tinnitus evaluation & rehabilitation, as well as fitting hearing devices to pediatric and adult populations. Dr. Poindexter also has specialty training in intra-operative monitoring with a variety of surgical specialties.  She currently serves on the board of the American Academy of Audiology.  For the past 10 years she has specialized as a dispensing and rehabilitative audiologist at the California Hearing Center.  

Lais Ama


Lais Ama, international audiologist and hearing instrument specialist, brings to the practice 17 years of experience from her native country of Brazil. There she studied under a well-known otologist at the Pontifica Universidade Catholica and worked at the University of Sao Paolo with another world-reknowned otologist .  She also completed an internship at the University of Bordeaux, France, and was involved with clinical audiology services, hearing aids and vestibular rehabilitation.  After moving to the U.S. she worked for many years in Palo Alto at a large medical clinical providing hearing services to children and adults.



Clinic reviews

Read 13 verified patient reviews for California Hearing Center & Audiology Services! Their average review score is 4.92 () from 13 reviews.

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“If all businesses were run like California Hearing, everything would be all right. ”

of San Mateo, CA   
01/04/2018    Review received via mail
5 out of 5 1.

“She didn't rush us, took her time, and made sure all our questions were answered.”

of Alamo, CA   
05/05/2015    Review verified by phone
5 out of 5 1.

“She was very nice, accommodating, and answered questions. It was a very pleasant experience.”

of San Francisco, CA   
03/31/2015    Review verified by phone
4 out of 5 1.

“They listened to our comments. They presented their merchandise and they told us what they felt was best. Everyone was helpful. It's close by and easy to get in with the walker. ”

of San Francisco, CA   
01/16/2015    Review verified by phone
5 out of 5 1.

“She was very thorough.”

of Burlingame, CA   
12/19/2014    Review verified by phone
5 out of 5 1.

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More information

About this clinic

At the California Hearing Center, we understand the vital part hearing plays in your life. We want to make sure you are hearing your best so you don’t miss a thing. Our experienced staff uses the latest technology available to provide a thorough hearing evaluation. Once we’ve determined your hearing profile, we will make the appropriate recommendations for making sure you are hearing at your best. We offer the latest in hearing technology and will help you choose the solution that best fits your lifestyle and budget. We consider it a privilege to help you improve your life through better hearing and individualized care.

We offer two locations for your convenience: 

88 N. San Mateo Drive San Mateo, CA 94401

1008 Laurel Street San Carlos, CA 94070

Clinic services

  • Hearing evaluation
  • Hearing aids
  • Fitting and programming
  • Auditory brain training
  • Service and repair
  • Custom hearing protection
  • Custom monitors & sleeves
  • Ear wax removal 

Call this clinic today!

Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 3:00 pm
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.