Hearing Group - Derby

“I had questions on caring for my hearing aids. Explained and demonstrated care very clearly. ”

“I just stopped by to see if I could make an appointment for later in the day to have my hearing aids dome replaced....and was told "I can do that right now". I was out the door in less than 10 minutes. Great service. Thank you ”

“Friendly, helpful assistance Questions answered- for now”

“Timely scheduling. Hearing aids were well explained. ”

“Awesome group to work with.”

“This was my very first time at hearing group, walked in to the office and they treated me like I was a long time Customer, very professional courteous anxious to take care of your situation. They absolutely care about there customers. To find a business nowadays like they are is something rare. So happy I found them. They get a A+++ .”

“The Staff was so friendly and always answered any questions I had. I will recommend them to everyone who needs help with their hearing. ”

“Helpful friendly goes above and beyond very satisfied ”

“Brandi explained my new hearing aids in great depth and is super nice. I highly recommend the Hearing Group. ”

“Brandi was great. She walked me through everything . She helped me find the right hearing aid for me. Very knowledgeable.”

“I was very pleased with the staff and my hearing aids. They explained everything so well.”

“I was very pleased with the staff and my hearing aids. They explained everything so well.”

“I’ve had a great experience with my new hearing aids and the help I’ve received. Brandi and all of the staff are very knowledgeable and efficient. Highly recommend!”

“I have tinnitus and was a little skeptical that hearing aids would or could help. I made the appointment and was a little shocked, the options that they had of hearing aids. And there was a new one on the market that Specifically works for Tinnitus. I thought what the heck let's go for it. They fit great, their blue tooth, have a phone app, take phone calls like air pods. You can listen to music. It will take time for them to help with my tinnitus but I'm excited. The office was really nice, staff was friendly and very helpful. I bet you will come out of there as I did a happy camper! ”

“I was impressed with Brandi & my 1 st experience with any problems with my hearing. She was very pleasant & educationl. Was appreciated!”

“Amazing service! Thank you Blue Cross Blue Shield for sending me to Brandi Hileman for my hearing aids. Amazing knowledge and talent and GENUINE CARING care. She really is passionate about helping us HEAR!!! ”

“I had a great experience with with Brandi and Izzy at the Derby location Brandi realized my hearing needs and provided the service and quality care for me. The hearing aids have even more than I could have hoped for. First time I have been able to hear anything from my right ear. Thanks Brandi and HG”

“Brandi is the smartest and the nicest hearing aid tech. That i have ever had work with me. Thank you.”

“Got my new hearing aids today and I was very impressed with Brandi . She was very thorough explaining everything.When I walked in the door the secretary called me by name before I could tell her what it was. Surprised me that she remembered.”

“Always treated well and issue resolved. Phone contact very helpful as well”

“I am very happy with the prompt and polite manner in which all of my requests are addressed. Questions are answered and problems are fixed in short order, thank you "Hearing Group".”

“Brandi is the best. Spent all the time I needed to get it right. Very helpful and professional. ”

“Brandi is very professional and caring with her patients”

“It was nice going to a place that actually makes you feel like you matter to their business and takes the time to attend to your needs”

“Pleasant and professional! Easy replacement of my hearing aids and they follow-up with free visits.”

“I enjoy going in to see Brandi. She does an excellent job cleaning my hearing aids and makes sure they are working like they should.”

“Hearing Group in Derby is #1 they are very professional the whole staff they are so kind make sure you have anything setting up your appointment the time you need make sure you have everything you need through your whole time you’re there up till you leave and they don’t stop there they check upon you at and still want to make sure even when you’re home they would like to hear how you’re doing and how you’re experience was through your whole treatment was a great one and if not for some reason they will do what they can to make it right. Thank you Brandi and crew!”

“Brandi is exceptional and very professional. She is the one that has made my appointments good experiences. ”

“I went today to pick up my new aids. Brandi was very thoughtful, courteous, & very knowledgeable about her work. She was a pleasure to meet with! I would recommend her to anyone that may be wondering about their hearing. I was very well impressed! Thank you Brandi. ”

“My husband Charles went to HG because one of his hearing aids had quit working. We just moved from KC to Derby and decided to try HG. We had HG send off his hearing aid to be fixed. Before sending Brandi took the time to check his hearing with it in and with out. She looked inside his ear to see if he had wax. She made sure to test his hearing aids and the his charger She was very good about explaining everything she did. She told us exactly what it would cost and what to expect when it came back. When it was returned to us Brandi helped my husband make sure it was set correctly for his ear and also set it up and showed him how he could use it to answer his cell phone. Being hard of hearing this was as great option that he didn't know about. Thanks Brandi and Hearing group for great service with a smile.”

“Upbeat and personable. Appointments are enjoyable. ”

“Absolutely love my new hearing aids! The entire experience was great. Brandi was very knowledgeable, personable and fun! I am confident that if I have any issues they will be able to help me. ”

“Brandi offered extensive experience and knowledge that made it easy to transition to hearing aids. I'm impressed with her operation and I believe you will be too. Thus far, I'm very pleased with my new hearing aids from Hearing Group, Derby Ks.”

“Professional, friendly service”

“I was visiting from another state when my left hearing aid suddenly quit working. I called the Hearing Group and was able to get an appointment that afternoon. Brandi was able to quickly diagnosis the problem and fix it. Also she contacted Oticon and was able to verify where and when I purchased my hearing aids and that they were still under warranty. My experience with Brandi was very positive. ”

“Brandi was wonderful explaining to me and my mom how to clean hearing aide’s and was great at helping mom understand how everything worked. When one hearing aide quit working she tried several things to try and fix it but had to send it in for repair or replacement. Brandi followed up and new hearing aide sent back in 2 weeks. Service great!”

“Brandi is as always a very kind and understanding hearing professional, she makes the transition to hearing aids so much easier and is always willing to share little tips and tricks for wearing them, and integrating the new experience of hearing into your life smoothly. I highly suggest this place for anyone in need of hearing aids. ”

“Brandi was very professional, pleasant, and made me feel very comfortable going through the whole process. She is very knowledgeable about the testing/results/ and products to recommend. ”

“I feel that Brandi is very knowledgeable about hearing problems and hearing aids. I appreciate all the help she’s been given so that I can hear much better. ”

“I don't have any place to compare this office nor will I because they are the best in my opinion. You are treated like a person and not a number.”

“Brandi is a professional at what she does. She is the best I have experienced!”

“She was very helpful and informative.”

“Brandi is always friendly, professional and listens to any concerns I have. I had tried to set an appointment 2 weeks before I was able to get in. But it worked out fine, got my problem taken care of and it is great to hear again. Thank you”

“Brandi Did a very good job explained the aids very good and the one would work for me Excellent Customer service I am glad I made the purchase ”

“We first went in to get hearing aids for my husband. We bought those a year ago and decided our experience was so good we would go there to get some for me. Got mine today and Brandi as always did a great job. Would recommend her to anyone.”

“I have been a customer for over four years . Brandi is one of the better customer service providers that there is. She makes you feel very comfortable and explains everything very well. ”

“Appreciate the time and information Brandi shares so we are well informed on the use of our aids.”

“Brandi is the best! Always caring and knows how to make things right!”

“About all that needs to be said is../That girl is a dandy, better not let her get away. ”

“Brandi is very thorough and caring. A 5star employee.”

“Brandi was great to work with and got me set up with what I was looking for! ”

“Very nice to deal with. And helpful.”

“Brandi did such a great job explaining everything and was very patient in doing so! I just got mine today and so far so good! Enjoyed working with a very pleasant lady!! ”

“Love my new aids. Of all that I have owned over the years these are the best. Brandi is wonderful”

“Brandi was very professional and accommodated my needs. Enjoyed the visit and was completely satisfied with the service ”

“Brandi is great to work with and very knowledgeable. Best ear cleaning I have ever had and is working diligently with me to get my hearing aids adjusted properly.”

“Brandi has really been good helping me get second pair aids. Enjoyed the caring and easiness of working with her. I would gladly recommend derby hg to anyone needing to hear better ”

“Brandi is an excellent professional with care and compassion. The atmosphere at the office in Derby, Kansas is peaceful and reassuring. The attitude of Brandi and her staff is to go extra mile to help the patients. I recommend her services to any and all hearing impaired individuals.”

“Brandi is very professional and nice to work with. I am very satisfied with my hearing aids and the service I received.”

“Great experience!”