Hearing Group - Derby

“Brandi is exceptional and very professional. She is the one that has made my appointments good experiences. ”

“I went today to pick up my new aids. Brandi was very thoughtful, courteous, & very knowledgeable about her work. She was a pleasure to meet with! I would recommend her to anyone that may be wondering about their hearing. I was very well impressed! Thank you Brandi. ”

“My husband Charles went to HG because one of his hearing aids had quit working. We just moved from KC to Derby and decided to try HG. We had HG send off his hearing aid to be fixed. Before sending Brandi took the time to check his hearing with it in and with out. She looked inside his ear to see if he had wax. She made sure to test his hearing aids and the his charger She was very good about explaining everything she did. She told us exactly what it would cost and what to expect when it came back. When it was returned to us Brandi helped my husband make sure it was set correctly for his ear and also set it up and showed him how he could use it to answer his cell phone. Being hard of hearing this was as great option that he didn't know about. Thanks Brandi and Hearing group for great service with a smile.”

“Upbeat and personable. Appointments are enjoyable. ”

“Absolutely love my new hearing aids! The entire experience was great. Brandi was very knowledgeable, personable and fun! I am confident that if I have any issues they will be able to help me. ”

“Brandi offered extensive experience and knowledge that made it easy to transition to hearing aids. I'm impressed with her operation and I believe you will be too. Thus far, I'm very pleased with my new hearing aids from Hearing Group, Derby Ks.”

“Professional, friendly service”

“I was visiting from another state when my left hearing aid suddenly quit working. I called the Hearing Group and was able to get an appointment that afternoon. Brandi was able to quickly diagnosis the problem and fix it. Also she contacted Oticon and was able to verify where and when I purchased my hearing aids and that they were still under warranty. My experience with Brandi was very positive. ”

“Brandi was wonderful explaining to me and my mom how to clean hearing aide’s and was great at helping mom understand how everything worked. When one hearing aide quit working she tried several things to try and fix it but had to send it in for repair or replacement. Brandi followed up and new hearing aide sent back in 2 weeks. Service great!”

“Brandi is as always a very kind and understanding hearing professional, she makes the transition to hearing aids so much easier and is always willing to share little tips and tricks for wearing them, and integrating the new experience of hearing into your life smoothly. I highly suggest this place for anyone in need of hearing aids. ”

“Brandi was very professional, pleasant, and made me feel very comfortable going through the whole process. She is very knowledgeable about the testing/results/ and products to recommend. ”

“I feel that Brandi is very knowledgeable about hearing problems and hearing aids. I appreciate all the help she’s been given so that I can hear much better. ”

“I don't have any place to compare this office nor will I because they are the best in my opinion. You are treated like a person and not a number.”

“Brandi is a professional at what she does. She is the best I have experienced!”

“She was very helpful and informative.”

“Brandi is always friendly, professional and listens to any concerns I have. I had tried to set an appointment 2 weeks before I was able to get in. But it worked out fine, got my problem taken care of and it is great to hear again. Thank you”

“Brandi Did a very good job explained the aids very good and the one would work for me Excellent Customer service I am glad I made the purchase ”

“We first went in to get hearing aids for my husband. We bought those a year ago and decided our experience was so good we would go there to get some for me. Got mine today and Brandi as always did a great job. Would recommend her to anyone.”

“I have been a customer for over four years . Brandi is one of the better customer service providers that there is. She makes you feel very comfortable and explains everything very well. ”

“Appreciate the time and information Brandi shares so we are well informed on the use of our aids.”

“Brandi is the best! Always caring and knows how to make things right!”

“About all that needs to be said is../That girl is a dandy, better not let her get away. ”

“Brandi is very thorough and caring. A 5star employee.”

“Brandi was great to work with and got me set up with what I was looking for! ”

“Very nice to deal with. And helpful.”

“Brandi did such a great job explaining everything and was very patient in doing so! I just got mine today and so far so good! Enjoyed working with a very pleasant lady!! ”

“Love my new aids. Of all that I have owned over the years these are the best. Brandi is wonderful”

“Brandi was very professional and accommodated my needs. Enjoyed the visit and was completely satisfied with the service ”

“Brandi is great to work with and very knowledgeable. Best ear cleaning I have ever had and is working diligently with me to get my hearing aids adjusted properly.”

“Brandi has really been good helping me get second pair aids. Enjoyed the caring and easiness of working with her. I would gladly recommend derby hg to anyone needing to hear better ”

“Brandi is an excellent professional with care and compassion. The atmosphere at the office in Derby, Kansas is peaceful and reassuring. The attitude of Brandi and her staff is to go extra mile to help the patients. I recommend her services to any and all hearing impaired individuals.”

“Brandi is very professional and nice to work with. I am very satisfied with my hearing aids and the service I received.”

“Great experience!”