Your Hearing Connection - Arcadia

“I was referred to Charles Brejcha, M.A. by a friend who was impressed with the service and product that he received. I fully agree with my friend’s assessment. Charlie is professional, friendly, kind, and patient, and he listened well to my history. He tested me carefully and never created any sales pressure, and he was very flexible regarding my desire to try several models. Each office visit resulted in improvements, and I feel very confident that I am wearing the best hearing aides for my particular situation. Charlie’s office staff is also kind, courteous, and competent. Overall, I am very impressed and pleased, both with the customer service and with the quality of the products and care. I highly recommend Your Hearing Connection in Arcadia without reservation. ”

“My experience was friendly, professional and everything was done in a timely manner.”

“I have had 3 different audiologists since 2003. Charlie is by far the best. He is personable and spends time with me. I recommend his warranty service. With it you receive periodic cleanings and a yearly examination to determine if your prescription has changed. If it has or there are specific adjustments you need he takes care it on the spot. Also, he does honor Medicare benefits.”

“Charlie is very knowledgeable and caring, he takes his time to explain everything he is doing, I'm 89 years old I highly recommend him for all your hearing needs!”

“The atmosphere at Your Hearing Connection is very warm and relaxed. Dr. Brejcha, Taylor, the technician and the office staff make you feel that they are there to help you. You're not rushed through the sessions and they take the time to listen to your questions and concerns. I would recommend their office to any of my friends needing help with their hearing.”

“I couldn’t be happier with my experience with Hearing Connection. Answered all my questions and was extremely knowledgeable with the Hearing Aids I purchased. I am delighted. ”

“Charlie has a wealth of audiology work experience. He is personable and accommodating, always trying his best think with you and for you to reach audio decisions and solutions, starting from selecting the style of Hearing Aids to the manufacturer, to the model till the programming that best serve your personal needs and comfort. Tylor at the front desk is friendly and delightful in communication and very helpful at the final setting up of the Aids, showing how to be used and operated! Keep up the high standards guys, in serving your community! ”

“Charlie and Taylor did a fantastic job with setting up appointments and fitting my hearing aids. Time will tell if they perform as expected or is able to meet my prescription adequately. When fitting the aids, Charlie answered all my questions and was very patient with his patient's incessant and constant questions about the tests, fittings, and results. The only ding I would say is that my aids are capable of being programmed remotely without having to come into the office ($65 charge ea visit), but yet he was either reluctant or didn't see value in it. The hearing aids also have an app that you can make adjustments from your phone which, other than adjusting the volume, is useless. Also if you turn off or charge your aids, the volume level goes back to the default level not where you left it. I would like to have the flexibility of adjusting each aid separately vs both. You can selectively focus the direction of the mics, but for me there are no advantages in the environments I'm in. Yes, the app is simple to use, but could have more features. Also the aids tout bluetooth connection! Yay! but it only connects to their app with an android phone. With iPhones you can hear callers through your aids, but you need to use the iphone's mic to talk! I wish they had an aid that worked like traditional bluetooth devices/technologies.”

“Didn’t have to wait. Staff pleasant and helpful. Audiologist was friendly and considerate, finding hearing aids to fit into my financial ability. I would recommend him to my friends.”

“excellent doctors, listen to all your enquiries. ”

“Excellent service, tests were explained prior to the beginning of each test.”

“Your Hearing Connection has been a very good experience. Charles Brejcha's work is very professional and experienced....and reliable.”

“Charlie and the crew did a great job getting me set up with my first pair of aids. They were extremely accommodating towards making adjustments, resolving problems, and answering my numerous questions. They’re good eggs, and I recommend them without hesitation. ”

“If you're looking for a highly knowledgeable and skilled Audiologist, then set an appointment with Your Hearing Connection. Charles is very patient and understanding and knows the nature of hearing loss as well as the technological aspects of hearing devices. I've had hearing aids for over 20 years, and his personal care and technical skills are the best I've ever experienced.”

“Charlie is incredibly knowledgeable, helpful and kind. It has been a wonderful experience having his help with new hearing aids. Very helpful follow ups too. I have already referred friends and relatives to him. ”