Staff
Dr. Jill Copley,
AuD, CCC-A, FAAA
Audiologist/Owner
Dr. Jill Copley is a licensed audiologist and owner of Total Hearing Care of Dallas clinics. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and is a fellow of the American Academy of Audiology. She is knowledgeable in the latest hearing aid technology so she can help you choose the solution works best for your hearing needs.
“As a professional in the audiology and hearing instrument fields, I understand how important it is to treat people with integrity and perform my job in a way that promotes trust and confidence in my abilities and service. It is my goal to represent myself in such a way as to instill the trust that is so important in the treatment of hearing loss.
- Doctor of Audiology Degree from the University of Florida at Gainesville
- Master of Arts and Bachelor of Science Degrees in Communications Sciences and Disorders with an emphasis in Audiology from the University of Texas at Austin.
- Licensed by the Texas State Board of Examiners for Speech-Language Pathology and Audiology
Dr. Paige Gainey,
AuD, CCC-A
Audiologist
“My goal is to provide a synergy between excellence in customer service and enhancing the quality of life for each of my patients and their family members.”
- Doctor of Audiology Degree from the University of Texas Tech Health Sciences Center
- Bachelor of Science Degree in Speech and Hearing Sciences, Texas Tech Health Sciences Center
- Magna Cum Laude
- Member of the Texas Academy of Audiology
- Licensed by the Texas State Board of Examiners in Audiology
- Previous positions at a hospital, a rehabilitation center, private practices, manufacturing of hearing aids, and Ear, Nose and Throat clinics
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 3 verified patient reviews for Total Hearing Care - Glen Lakes! Their average review score is 5 () from 3 reviews.
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“I would like to thank everyone at Total Hearing Care for the wonderful service they give all of us. I particularly would like to thank Tami Davis for her caring and concern every time she helped me. Tami you will be missed.”
“I worked with Dr. Gainey and staff for several years as a client of mine in a memory community needed monthly check-ins for her hearing aids. She and Tami were consistently nothing but loving, patient and efficient in their care for my client. Then, I had some major wax build-up myself and Dr. Gainey handled me in the same way. You cannot go wrong with Dr. Gainey!”
“I dropped in for a consultation about my existing hearing aid and the problems it was experiencing. Brittany Sims was extremely helpful and informative about solutions for my problems. She is very knowlegable and gave me several solutions to pursue to acquire a new device. Excellent experience!”
Clinic details
Total Hearing Care Serving Dallas Since 1987
Our highly experienced Doctors of Audiology provide comprehensive hearing testing, hearing instrument evaluations, and offer the most advanced hearing devices available. As a proud woman owned practice, we are committed to delivering compassionate care with a personal touch while helping you make the best choice for your hearing needs.
Voted Best Hearing Aid Store of 2025 by Business Rate Dallas
Voted Best Hearing Aid Store of 2024 by Business Rate Plano
We Offer Five Locations to Personalize your Hearing Care Please see our links above to make an appointment
Our Dallas office is located on Glen Lakes Drive just off Manderville Lane, Dallas Fertility Associates is across the street from our building. We are situated between Anh's Skin Health & Esthetics and Garden Office Suites. Our office sign is on the front lawn.
*We work with a variety of insurance carriers and plans and encourage you to call for details.*
Hearing care services
Our Services and Products
Hearing Evaluations ≈ Performed to assess our ability to hear speech and other sounds effectively, as well as determining our understanding of what we hear. Additionally, any existing problems with our hearing are identified.
Tinnitus Management and Treatment ≈ Tinnitus is often described as a ringing sound in the ear/s. Now Offering the Lenire TinnitusTreatment Device which is:
- A non-invasive medical device
- Proven to soothe and relieve tinnitus.
- Proven to reduce tinnitus severity.
- A take home device that uses sound and tongue stimulation to soothe tinnitus.
Cochlear Implant Services ≈ We provide cochlear implant candidacy evaluations and guidance to help you understand whether this technology may be right for your hearing needs. Our team explains the process, answers your questions and coordinates referrals when apprpriate. Post implant programming and follow up care are available at both our Campbell and Fairview locations.
Cognitive Screenings ≈ Cognivue Thrive enables us to analyze cognitive health in-depth, covering crucial aspects such as memory, visuospatial awareness, and executive function.
Hearing Aid Fitting and Programming ≈ If you are experiencing challenges with your current hearing instrments, we encourage you to schedule an appointment. Our expert team will perform a through evaluation to determine how we can best assist you.
Buy Essential Supplies ≈ We’ll ship them to you, or you can pick them up.
- Batteries- Rayovac and Power One Sizes: 10, 13, 312, 675
- Filters and Domes - Oticon, Phonak, Resound, Siemens/Signia, Starkey, Unitron, Widex and more
- Dehumidification and Sanitization Devices/Accessoriess - Perfect Dry Lux, Perfect Dry Q.R, Zephyr (uses Dry-Brik II), Phonak Drying Capsules
- Cerumen (Earwax) Management - Audiologist’s Choice Earwax Removal Drops, Audiologist’s Choice Earwax Removal Kit, Miracell
- Hearing Aid Cleaning Supplies - Brushes, Picks, Magnets, Hearing Aid Battery Checker
- Miscellaneous - Otoclip, OtoEase, Hearing Aid Cleaning Wipes, Stick & Stay
Personalized Hearing Solutions ≈ We take the time to to understand your needs and connect you with the hearing technology that fits your unique needs and everyday lifestyle. The top hearing aid manufacturers we partner with:
- Oticon
- Phonak
- Widex
- Signia
- ReSound GN
- Starkey
Other Services ≈
- Hearing Protection
- Earwax Removal
- Hearing Aid Repair
- Hearing Aid Cleanings
Amenities
Free coffee
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Ear cleaning
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 9 am - 5 pm by appointment |
| Thursday | 9 am - 5 pm by appointment |
| Friday | 9 am - 5 pm by appointment |
| Saturday | Closed |
Visit our other locations
Amenities
Free coffee
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Ear cleaning
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details