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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 19 verified patient reviews for Total Hearing Care - Abrams Road! Their average review score is 4.89 () from 19 reviews.
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“My experience with Dr. Copley at Total Hearing was exceptional throughout getting hearing aids for the first time. She couldn’t have been more professional, patient, and informative from my hearing examination throughout the whole process. Dr. Copley explained in detail the results of my hearing test and which hearing aids would be best for me and why. Over the next few weeks I came in weekly for follow up to make sure They were working properly, made a few “tweaks”, and explained additional features so that I was totally comfortable with them. I couldn’t be more satisfied with Dr. Copley and all the office staff and would highly recommend anyone experiencing hearing loss to go to Dr. Copley as she was everything I expected and more.”
“Dr. Gainey was friendly and professional while conducting my hearing assessment. It was painless and easy with no hard-sell. I highly recommend Total Hearing Care!”
“Dr. Copley has always been very nice, friendly and very professional during my visits to her office. She is very knowledgeable and thorough about any issues we're discussing. Her staff is also great. ”
“We have been taking my now 101 1/2 year old father to Total Hearing for years. His audiologist is Jill Copley and she is so patient with him and me. She is a humdinger! ”
“Everyone here is helpful, polite and kind. ”
Clinic details
Total Hearing Care Serving Dallas Since 1987
Our highly experienced Doctors of Audiology provide comprehensive hearing testing, hearing instrument evaluations, and offer the most advanced hearing devices available. As a proud woman owned practice, we are committed to delivering compassionate care with a personal touch while helping you make the best choice for your hearing needs.
Voted Best Hearing Aid Store of 2025 by Business Rate Dallas
Voted Best Hearing Aid Store of 2024 by Business Rate Plano
We Offer Five Locations to Personalize your Hearing Care Please see our links above to make an appointment
*We work with a variety of insurance carriers and plans and encourage you to call for details.*
Hearing care services
Our Services and Products
Hearing Evaluations ≈ Performed to assess our ability to hear speech and other sounds effectively, as well as determining our understanding of what we hear. Additionally, any existing problems with our hearing are identified.
Tinnitus Management and Treatment ≈ Tinnitus is often described as a ringing sound in the ear/s. Now Offering the Lenire TinnitusTreatment Device which is:
- A non-invasive medical device
- Proven to soothe and relieve tinnitus.
- Proven to reduce tinnitus severity.
- A take home device that uses sound and tongue stimulation to soothe tinnitus.
Cochlear Implant Services ≈ We provide cochlear implant candidacy evaluations and guidance to help you understand whether this technology may be right for your hearing needs. Our team explains the process, answers your questions and coordinates referrals when apprpriate. Post implant programming and follow up care are available at both our Campbell and Fairview locations.
Cognitive Screenings ≈ Cognivue Thrive enables us to analyze cognitive health in-depth, covering crucial aspects such as memory, visuospatial awareness, and executive function.
Hearing Aid Fitting and Programming ≈ If you are experiencing challenges with your current hearing instrments, we encourage you to schedule an appointment. Our expert team will perform a through evaluation to determine how we can best assist you.
Buy Essential Supplies ≈ We’ll ship them to you, or you can pick them up.
- Batteries- Rayovac and Power One Sizes: 10, 13, 312, 675
- Filters and Domes - Oticon, Phonak, Resound, Siemens/Signia, Starkey, Unitron, Widex and more
- Dehumidification and Sanitization Devices/Accessoriess - Perfect Dry Lux, Perfect Dry Q.R, Zephyr (uses Dry-Brik II), Phonak Drying Capsules
- Cerumen (Earwax) Management - Audiologist’s Choice Earwax Removal Drops, Audiologist’s Choice Earwax Removal Kit, Miracell
- Hearing Aid Cleaning Supplies - Brushes, Picks, Magnets, Hearing Aid Battery Checker
- Miscellaneous - Otoclip, OtoEase, Hearing Aid Cleaning Wipes, Stick & Stay
Personalized Hearing Solutions ≈ We take the time to to understand your needs and connect you with the hearing technology that fits your unique needs and everyday lifestyle. The top hearing aid manufacturers we partner with:
- Oticon
- Phonak
- Widex
- Signia
- ReSound GN
- Starkey
Other Services ≈
- Hearing Protection
- Earwax Removal
- Hearing Aid Repair
- Hearing Aid Cleanings
Amenities
Free coffee
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm |
| Tuesday | 9 am - 5 pm |
| Wednesday | 9 am - 5 pm |
| Thursday | 9 am - 5 pm |
| Friday | 9 am - 5 pm |
| Saturday | 10 am - 2 pm |
Visit our other locations
Amenities
Free coffee
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details


