Hearing Aid Services Inc - Winchester

“Tootie Rinker and the whole team (Colleen and Martha) from Hearing Aid Services of Winchester have helped me from my time as a neophyte HA wearer five years ago (when I could only afford reconditioned equipment a relative gave me) - which Tootie reprogrammed - all the way to now after I've bought my first set of new HA's. Her knowledge, skill, care and professionalism have made it easy to trust her and to learn from her. When someone treats you the same whether you are asking them to clean and reprogram aids they don't get to sell, or when they are teaching me about the quality and features of new ones I might buy, you have quite a find... service, care, and knowledge ahead of profit. I hope lots of people buy their HA'S from Tootie. She's good and she'll steer you right. But even if she just helps you maintain existing ones she never sold, you'll be pleased with her care.”

“Great, caring service each time. ”

“I appreciated the several appointments with trainer to help me master the various elements of my new hearing aids. Good Dr. through instructions. ”

“Things went smoothly with several fine tunings and aids were working great. ”

“Very helpful, was not pushy. Convenient location. Martha takes her time and very professional. Highly recommend to others. ”

“Tootie is terrific. ”

“Very pleased with the attention I received from the staff at Hearing Aid Services, Winchester. The hearing specialist, Mr. King, was highly professional, both in administrating the hearing test and the follow-up, explaining my hearing deficiencies and what was available to improve my hearing, I eventually settled on Oticon S-3 aids. ”

“I have been wearing hearing aids over forty years. All bought at Hearing Aid Services. I highly recommend to anyone. ”

“I am just so happy I got hearing aids from Travis King. I am also excited and surprised that the fit is great. You don't have to worry about having it because it fits so good. Hearing is great and I don't have to worry about losing it because it fits so good. ”

“Travis made the whole experience very pleasant and easy. I was impressed by his knowledge and care. ”

“Realizing that the hearing aids I'd had for several years need upgrading, I consulted with Martha Artz-Cain and made an excellent choice to get Oticon OPN MiniRite aids. Also got the rechargeable unit which is a great blessing as it keeps batteries fully charged. Highly recommend company and product and service. ”

“Travis King - considerate professional and caring. Take a lot of time explaining and instructing about the hearing aids. Always available to answer questions or listen to problems. Outstanding experience dealing with him!”

“Very professional. ”

“I can understand the words on TV now. Before I could hear but not understand and had to use CC. I'm 96 and happy now. ”

“Martha really does everything she can to make sure that my hearing aids are working properly! ”

“Tootie Rinker was excellent. She did everything she could to make this a great experience. She was very efficient and extremely knowledgeable. ”

“Always helpful and pleasant. ”

“The hearing aid associate, Travis King, was very professional. Adjusted the aids to give me the best results. Made sure I understood the new program on my new aids. ”

“Great experience with Tootie Rinker. ”

“So very nervous and embarrassed to admit I had a hearing problem. Came to Hearing Aid Services and was introduced to Travis King, HIS, and he was beyond amazing, helpful, understanding, confident in helping me hear better! I trust no one with my ears but him and the wonderful, caring staff at this office. ”

“All the services were very good. ”

“My experience was beyond compare! OUTSTANDING! ”

“Customer service is excellent. I value Martha's honesty making her also valuable as a personal friend. ”

“Service to clients is exemplary. Martha has always been there for me with patience, kindness and graciousness. The instruments offered have been of excellent quality. ”

“I already had hearing aids when I first came to this business. They gave me service free of charge for two years before I needed new hearing aids due to the loss of one of mine. Since they were about 7 years old, I decided to go with new ones. The service is wonderful. ”

“Very helpful. Best hearing aids I have ever had. ”

“My experience was very good. ”

“Recently completed a trial of new hearing aids and purchased them. Martha Artz-Cain has been extremely helpful in explaining use and wearing. So helpful and caring. Much appreciated. ”

“Excellent experience in testing and fitting of my hearing aids. ”

“Everyone was very friendly and when asked a question, they were very knowledgeable about the questions I asked. Travis King is very, very good at his job of picking hearing aids for you and setting them up. ”

“Martha was a wonderful supervisor of my testing, follow-up and great with answering questions and patient with teaching use and care. I give her 100% and with recommended her service. ”

“My mother in-law will be 97 on 12/27/16. She was always taking her finger and turning the up/down switch on her in-the-ear hearing aid, thus causing stress for herself and her care givers. Martha Artz-Cain suggested a behind-the-ear Oticon/GET BTE digital. There was a problem with my mother in-law having wax build-up in her left ear. After this problem was solved, we find her hearing is so much improved that she can now understand and take part in conversation. The fitting is perfect, Martha took her time being very patient with my mother in-law, and making sure she heard properly. This hearing aid is doing a fantastic job. ”

“They are friendly and always ready to help, for 10 years. ”

“Martha was wonderful to work with. I love my hearing aids. Thank you!”

“I was treated with great respect and given clear explanations. ”

“Martha is a caring person. I have missed appointments, sorry. I need to have my hearing aids tweaked. My children say I still don't hear good!!”

“It was a pleasant experience.”

“They were very helpful. She was friendly. ”

“Five stars. I've known her for a long time. She worked with me until I could hear well. We fiddled with it and it turned out well. I have a lot of comfort that I'll be well cared for as time rolls on. ”

“She's very courteous, very instructive, just all around nice person. ”

“They explained everything to me well. ”

“She was courteous, kind, and she tried 2 or 3 different things to try to fix them. ”

“She was very professional. Plus I've known her for a number of years, so I had a very successful test, I think.”

“Informational and attentive. ”

“They were willing to explain and work with me.”

“The staff and everyone there was really friendly and good. I considered it to be a pleasant experience. If they could've taken my insurance I would've bought hearing aids from them but I found out they were not going to take my insurance so I called and told them I wouldn't be able to purchase hearing aids there. ”

“Very well satisfied. Service was excellent, very cooperative. They had me come back as often as needed to fine tune the hearing aid. They're friendly and helpful with great customer service.”

“Martha is very friendly and helpful. She is also very good about answering and returning phone calls.”

“I liked the fact that they were willing to change the type of hearing aid for me without any argument at all. ”