Wilks Hearing Center, Inc. - Lawrence

“Dr. Carlson and staff were very professional and caring. I look forward to being part of the world again with my new hearing aids. ”

“From the moment I made my appointment, I was certain this would be a positive experience for me. Peggy answered the call in a friendly voice and was clear about offering directions to the office and parking. When I arrived, she was pleasant, welcoming and conversational. I was shown to the examination room within a few minutes and Dr. Carlson made me feel comfortable immediately. She was thorough and explained the results of my tests immediately. I am looking forward to my yearly appointments with this team. A+ experience for me!!”

“Always leave with my hearing problem solve. Excellent and caring service. Thank you”

“Did a walk in today at Wilks Hearing just to make sure my hearing aids were in working condition before my warranty expired. As always I was greeted warmly the staff is always friendly and professional. Dr. Carlson gave me a few tips on my app which I’m sure will be very helpful. Always a pleasure to visit the office.”

“The doctor was very nice from the time I walked in The office was bright and clean and I was met by Dr. Carlson listen to my concerns asked me many questions about my hearing and health she put me through many tests for my hearing and at the end she gave me my results and explained all my options and answered My questions I felt very comfortable going there and I would definitely recommend Dr. Mary Lou Carlson. ”

“I've been using Wilks Hearing for over 30 years and have always received excellent care and service. My appointments were held on time and never rushed. Time was taken to ensure that hearing aid fittings were perfect and all my questions were answered. Should I have an issue Dr. Carlson always stands ready to fit me in that day.”

“Excellent Service. Audiologist who saw me spent a lot of time with me and really worked diligently to give me the best possible adjustment to my hearing aids. I was very impressed and would highly recommend Wilkes Hearing Center. ”

“ Very thorough test and vey friendly audiologist.”

“I can always count on any problem being taken care of quickly . Enjoying my new hearing aids. ”

“Wilks is top notch. From the office staff to Dr. Jennifer and Dr. Mary Lou, there's no place else I would consider for audiological services! ”

“Wills Hearing Center made everything easy. I was able to get an appointment right away, and Dr. Mary Lou was wonderful in her examination and explanation of my issues. And their Covid protocols were excellent! Thank you Wills!”

“It is ALWAYS a pleasure to visit Wilks. From the receptionist to Dr. Carlson it never changes. They are awesome people and always make me feel like I’m at my friends home. Best of all Dr. Carlson brought me the ability to hear properly after so many years of struggling, and embarrassment. ”

“Dr. Carlson always offers comprehensive, compassionate, patient care. ”

“Everyone was friendly, patient and helpful and willing to go the extra mile to do it right. Highly recommended ”

“I and my husband have been coming to Wilks Hearing Center for many years. The Staff is always helpful and pleasant. Great at trouble shooting any issues I have had.”

“Between my children and myself, we have been patients for over thirty years. I know that I have always received the best, professional and comprehensive treatment. Everyone in the office is like a part of the family.”

“My appointment with Dr. Carlson was excellent, a true professional, honest, and a caring person. ”

“I've tried many places and what impressed me about Wilks is their years of experience. When dealing with setting up and adjusting hearing aids this is very important. One of the best experiences. They're friendly and very helpful. They answered all my questions and concerns. A+ on customer service.”

“ I have been with Wilks Hearing for the past THIRTY-FIVE+years. I have gone through many hearing aids in this span of time. Dr Wilks and now Dr Carlson have been extremely helpful, knowledgeable and kind. I have just been fitted with an updated, sophisticated pair of Oticons . Dr Carlson said that this new technology is worth a try. How right she is! I can now hear subtle nuances in music which have been gone for many years. Thank you for your loving care.”

“All my experiences with Wilks Hearing Centre and Dr. Carlson have been very positive. Every effort is made to diagnose hearing loss and prescribe the proper device. They follow up and take care of all problems. All of the staff is friendly, competent and responsive. Definitely recommend.”

“I am extremely pleased. Very personalized service. Dr. Mary Lou Carlson gave me lots of time and made me feel very comfortable. I was taken on time. Peggy at the front desk was very friendly and helpful. Most importantly, I received a very thorough exam, and the adjustments made, were great. Could not have had a better experience.”

“I have been very satisfied with the care and treatment I have received at Wilks Hearing Center. The staff is competent, friendly and knowledgeable. They are patient and explain everything to assure understanding. I highly recommend them.”

“I was treated with complete honesty. They could have sold me an expensive device which would have been of no value but they didn't”

“Visits to Wilks Hearing Center are always great. The staff is always a pleasure to work with. Couldn't be more satisfied.”

“Everyone is professional, caring and pleasant. Honest and very concerned. If you need a hearing aid, Wilks Hearing Center is the place”

“My family has been with Wilks hearing for close to thirty years. All the people there are the most caring and professional. Can't stress how wonderful the members of the Wilks office are in providing the best in service and devices along with concern for the individual and families that they serve.”

“Been traveling to Wilks Hearing Center from Queens for many years. Great service from all the staff. Wouldn't want to go anywhere else.”

“Honest, professional & caring is the bottom line that comes to mind when I think of Dr. Stuart Wilkes and the audiologists at his hearing center. I expected him to be expert when I went there for a hearing test, but he went way beyond that. Not only was he thorough and professional but his honesty was a pleasant surprise. You would expect that since he sells hearing aids that you would be given a hard pitch. But he did not even try to sell me anything. Of course Wilks caries a fine selection brand new top name-brand aids and would be an excellent choice to buy from - especially since he was patient and would make sure they were programmed precisely for the user's needs. Even the best hearing aids are defendant on the quality of the audiologists programming. But what truly sets him above his competitors in my mind is Dr. Wilks' honesty and consideration for his patients. I had heard from several of my retired friends on low incomes who had gone there with their older hearing aids that he not only told them that what they had was sufficient, but he cleaned their aids at no charge. In my opinion, if you need an audiologist or hearing aid, you can't do better than the Wilks Hearing Center!”

“Excellent staff. Great experience from start to finish!”

“Top staff. Excellent service. Super helpful knowledgeable”

“Staff was friendly and competent. Dr Wilks was very patient, understanding, knowledgable and helpful!”

“Wonderful staff. Very pleasant ”

“The care that I received at Wilks Hearing Center was exceptional. They were patient and educated me on various options and the benefits of each device. They allowed me to have a loaner to try out prior to purchasing the device which was wonderful. Followup appointments were well scheduled and adjustments were made until I was totally satisfied. I give them my highest recommendation.”

“She was lovely, very patient with my daughter, engaged with her and really took her time. ”

“They were very thorough. ”

“Just that she was very nice and listened to all my questions, and explained everything very clearly. It was a good experience. ”

“She was professional and friendly to me. ”

“She was professional at all times.”

“It was good.”