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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 105 verified patient reviews for Hearing Evaluation Services of Buffalo, Inc. - Amherst! Their average review score is 4.99 () from 105 reviews.
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“I’ve dealt with Tinnitus for almost 3 years before I decided to visit Hearing Evaluation services. Working with Alina Swierski Au.D was exactly what I needed. She explained everything in detail and has been extremely patient with me. Both Alina and Gabriella up front are super friendly. In January 2021 I ordered my hearing aids. After a few follow up appointments I am finally free of tinnitus and am able to enjoy being involved in conversations again with my family”
“Jill Bernstein is highly competent and patient. She spent generous time explaining options and orienting me to new aids. She performed most thorough exam I've ever experienced. The support staff is helpful and competent as well. ”
“Very professional and efficient. Now realize I should've been tested several years ago. I'm very pleased with my results, as are many friends who no longer have to repeat everything several times.”
“My experience with Dr. Bernstein and the HES staff has always been exemplary. she took her time with me and made certain that my level of hearing loss was properly diagnosed and treated with the proper hearing appliance. I couldn't recommend anyone more highly.”
“Dr Jennifer Sutton is awesome. The whole staff is super nice I compare my new hearing aids to the greatest thing since the invention of ice cream. I hear so much better. Thank you Dr. Jennifer and staff.”
Clinic details
Welcome to our practice! Hearing Evaluation Services prides itself in being the largest freestanding not-for-profit audiology group in Western New York. We are completely committed to providing the highest quality services available. Hearing Evaluation Services believes that this is only possible by pairing highly educated staff with top of the line test equipment and advanced hearing aid technology.
That is why we employ only Doctors of Audiology, professionals who are truly committed to the field and to their patients. Having such a large staff of Doctors of Audiology means that we have specialists in all areas of the field available to provide you with the best service possible. However, at Hearing Evaluation Services we also understand the importance of continuity of care; therefore, you can rest assured that you will be seen by your primary audiologist who will guide you through your appointments.
Hearing Evaluation Services was founded in 1981 by audiologist, Thomas P. White. The organization was set up as a not-for-profit agency to best serve our patients. Our audiologists are not commissioned so you can be confident that any recommendations made by our staff are made in each patient's best interest alone. This philosophy has stood the test of time. Hearing Evaluation Services has been caring for patients for over 25 years and most of our patients come by word of mouth, after hearing successful stories about us from their family and friends. We have three conveniently located offices in Western New York, one in Amherst on the corner of Harlem and Sheridan, and one in Orchard Park on North Buffalo Road, and one in Williamsville on Wehrle Drive near Transit Road. Please contact us to discuss your individual hearing needs. We look forward to hearing from you!
Community Outreach, as one of the only free-standing, non-profit audiology practices in the country, HES is proud to partner with other outstanding organizations that help the less fortunate throughout Western New York, the country and event the world.
The listed organizations are charitable programs we either self-fund, co-sponsor or proudly support.
- Dr. Ann E. Stadelmaier Hearing Aid Fund
- Reconditioned Hearing Aid Program
- Thank-A-Vet Program
- Finger Lakes Hearing Aid Program
- Lions Club
- Quota International of Amherst
- Guatemala Mission Trips
- Smart 911
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Hearing care services
Our services include, but are not limited to:
- Comprehensive adult and pediatric hearing tests/evaluations which includes: otoscopy, tympanometry, acoustic reflex testing, otoacoustic emission testing, and supplemental speech-in-noise testing.
- Balance and dizziness evaluation/testing and treatments
- Electrophysiological testing, auditory brainstem response, EcochG - electrocochleography, VEMP (vestibular evoked myogenic potential)
- Treatment for BPPV (benign paroxysmal positional vertigo).
- Tinnitus (known as ringing in the ears) evaluations, assessment and treatment. HES has the only four Audiologists in WNY who hold Tinnitus Practitioners Association credentials.
- Ototoxic management
- Cochlear Implants, determine candidacy identification, evaluation and referral to a CPN surgeon dedicated to hearing implants for Individuals 12 months of age or older.
- Custom ear molds for, Hearing protection, swimming, musicians etc.
- Earwax removal
- Virtual appointment care
Our Hearing Aid Program:
- A complete explanation of your hearing evaluation results
- A discussion of your specific hearing difficulties and needs
- Selection of the most appropriate device for your loss and lifestyle
- Hearing aid sales, a 45 day trial period with the hearing aid(s)
- Instruction regarding the care and use of hearing aids
- Testing and programming to ensure maximum performance and audibility of speech
- Cleaning, adjustments and repair of the hearing aid as needed
- No charge follow-up visits within the first year
- A three year manufacturer repair warranty
- Special financing for 12 months, with approved credit.
Verification of Hearing Aids:
- VeriFit (Real Ear) Measurements
- Aided Testing
- Client Oriented Scale of Improvement (COSI)
Payment Options:
- Insurance
- Flex dollars can be used towards hearing devices and any custom ear mold offered
- Lease options offer, low monthly payments, four yrs of office visits, trade in options, little to no down payment, covered by warranties and the ability to always enjoy the newest model
- Financing options
- HES on line pay
Amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Hearing implants

Assistive listening devices

Pediatrics

Financing available

Telehealth services

Tinnitus

Balance testing

Ear cleaning
Affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.
Clinic links
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm by appointment |
Tuesday | 9 am - 5 pm by appointment |
Wednesday | 9 am - 5 pm by appointment |
Thursday | 9 am - 5 pm by appointment |
Friday | 9 am - 5 pm by appointment |
Saturday | Closed |
Visit our other locations
2545 Sheridan Dr Ste 6
Tonawanda, NY 14150
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2733 Wehrle Dr Ste 200
Williamsville, NY 14221
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4063 N Buffalo Rd Ste 3
Orchard Park, NY 14127
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We’re here to help – and THAT Is Good to Hear!

Amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Hearing implants

Assistive listening devices

Pediatrics

Financing available

Telehealth services

Tinnitus

Balance testing

Ear cleaning
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details