California Hearing Center & Audiology Services, Inc.

“I liked the flexibility, professionalism, and thoroughness of the people and services. I was able to try and compare the top devices on the market. I appreciated the all-in-one approach of all services and features included in one price plus unlimited follow-up. The entire staff was pleasant and responsive and all my needs were met. My thanks to the entire team at 88 N San Mateo Drive!”

“Outstanding. This is a caring, helpful, competent and professional practice. I think I have been helped by everyone there and they are all great. I appreciate the time they have spent to get adjustments right as my hearing changes over time, there's no rush and a good amount of probing questions to understand what I needed. During COVID, they mailed batteries and supplies and when they reopenned, they set thorough procedures to keep everyone safe.”

“Dr. Darcy strives always to make a perfect job. She has a real human inside her. ”

“Wonderful service. My daughter has been trying to get an adequate hearing test for years. Their knowledge and professionalism helped make it happen! They explained everything clearly and in a manner easy to understand. Very grateful for their customer service and expertise. ”

“I have been a client for many years so you know I am happy. My visit yesterday was difficult for Ms. Ama and she was patient and caring. ”

“Highly recommend California Hearing in San Mateo. Professional and courteous staff, very clean and comfortable facility. Samantha is so patient and takes the time to listen and answer all my questions. ”

“My experience at California Hearing Center has been terrific! The entire staff is caring and helpful. Lais Ama is very patient and clear in explaining things, and has been insistent that I have an even better experience with my new hearing aids than I had expected. California Hearing Center is the best!”

“Darcy has been helping me with hearing aids for the last 12 years and she is knowledgeable, and extremely caring. She makes sure you get the highest level of service and products plus she is always helpful if you have questions or any problems.”

“I have been a patient at California Hearing Centers for three years. I have significant hearing loss and require aids in both ears. California Hearing Center staff has been professional, helpful, I'm skilled. Recently they have worked with me to minimize discomfort with earbuds. Patiently and without cost. Hearing aids are very costly. But in order to hear I must have them. So it's critical that I have skilled professionals to help me make the best use of the technology. California Hearing Center staff has done that.”

“Very helpful and informative.”

“I met with Geleeza and she went to great lengths to review the tests, etc., with me. I had to go to an Ear, Nose Doctor first and then back to the Hearing Center for tests. I was very pleased with the facility.”

“The audiologist was informative and helpful. I look forward to hearing better and will continue to use their services.”

“Very knowledgeable and professional. Not rushed. Took all the time that was needed. Top technology products.”

“I found California Hearing Center when I moved to California in 2013. As a person with moderate hearing loss in both ears, I must have good hearing aids and a provider I can trust. The staff - both audiologists and technicians - at the Center are professional and thorough. I feel confident and safe. Any concerns or difficulties are treated with respect and care. Finally, the cost of services is significantly less than clinics in San Francisco where I live. The drive to San Mateo is well worth the time and effort. ”

“I switched from another provider. Very pleased that I did. Staff very professional, attentive, and patient with their patients (confirmed by me). Haven't heard a negative word about them.”

“I am extremely satisfied with my experience at CHC in San Carlos. I had had no help with my previous hearing aid place after many complaints that I was not hearing. My granddaughter who lives in Colorado researched and booked me an appointment with Darcy Benson. It was incredible service and fitting of my new hearing aids. I now hear so well, I probably hear more than I want to.”

“I have worn hearing aids for many years and have worked with four different hearing aid providers. California Hearing is definitely the best one I have used. Their service is comprehensive and professional, including providing me with temporary hearing aids while mine received warranty service. They keep me well informed on maintaining and protecting my devices which saves me money. They also keep me informed of software and hardware changes and new features in professional manner. I highly recommend California Hearing.”

“The clinic provides excellent service. The evaluation and treatment were thorough. My case required a little extra time which the staff generously allowed. Their recommendations for hearing aids were sensible and responsive to my particular needs. I am thankful for their good work.”

“As Always, the warranty service on my 2 years aids done to a perfection. Thank you CalHearing Team. ”

“I began noticing changes in my hearing two years ago. I was unable to hear or understand everything a speaker said when I was attending a lecture or in church. A friend told me that there were two people in his extended family that needed hearing aids and refused to get them. He noticed that they were becoming more and more isolated and withdrawn at holiday dinners because they could not hear what was being discussed and he suggested that I get them sooner than later. I saw Darcy and she was able to provide me with hearing aids that have been easy for me to adjust to. I am grateful for her understanding, expertise and friendliness. ”

“I have been using California Hearing for far more years than I can remember. Not only are the aid that Darcy recommended, the service is outstanding. I frequently recommend California Hearing to all you are experiencing a hearing problem.”

“I have met with Darcy just once, for evaluation and testing, but it was an excellent experience. She asked lots of questions about the various situations that are difficult for me -- conversations, tv, theatre style events and performances, restaurants, etc. She even went online to find out the hearing assistance systems in a couple of the venues that we regularly visit. I look forward to having my hearing aids in a couple of weeks. ”

“Everything about California Hearing Center was great. I especially liked working with Lais, who was clear in all her instructions, and took care to listen to all my concerns. ”

“Very satisfied with California Hearing and Lais Amas. Hearing devices work well and as claimed. Lais took the time to fit my preferences. Good explanations, follow up services, on time appointments. One repair needed was timely and covered by warranty. I purchased high end devices although lower price options were available. Reasonable prices for service parts, accessories and check ups.”

“I started going to California Hearing Center in 2010.The staff and Darcy are great. Darcy is knowledgeable,caring and helpful. She also listens to you and is patient. I would highly recommend them.”

“I liked the service by the audiologist, Laura Street. Very knowledgeable, took time to explain everything. Showed concern to make sure I was satisfied with the fit and sound. ”

“They help you hear better, by listening to you, they take the time needed to get it right so you don’t have to keep going back. Everyone is every nice and pleasant, and I’m happy l found out about them. If you're not going to California Hearing Center you're not getting the right service, they have gone the extra mile and helped me with my hearing problems.”

“If all businesses were run like California Hearing, everything would be all right. ”

“She didn't rush us, took her time, and made sure all our questions were answered.”

“She was very nice, accommodating, and answered questions. It was a very pleasant experience.”

“They listened to our comments. They presented their merchandise and they told us what they felt was best. Everyone was helpful. It's close by and easy to get in with the walker. ”

“She was very thorough.”

“They were informative and polite.”

“Very articulate and nice. Did a wonderful job. ”

“Kind, courteous and caring. Very professional. ”

“They were factual and objective, well informed.”

“She was very nice and worked very well with my mother.”

“They answer your questions and show how to take care of your hearing aids with the tools they give you. They are prompt on your appointment and also have a parking lot for us. My new hearing aid is so much better, pricey, but well worth it. ”

“They were very open and answered all my questions.”

“Darcy and her staff are exceptional professionals in every respect – their knowledge of audiology and their skills in deploying that knowledge for the patient's genuine benefit. But, even more, they have a friendly and reassuring style of interacting with the new patient, puzzled and probably frightened about hearing loss. At the other end of the "spectrum" are those of us who are experienced with continuing hearing decrement over time. I have always been reassured that whatever comes my way will be successfully handled by California Hearing Center. I have worn a variety of instruments for nearly 40 years and CHC is the finest group of audiological professionals I have ever encountered.”