California Hearing Center & Audiology Services, Inc.

"Turn Life UP!"
Open now! 9:00 am - 5:00 pm.
88 N San Mateo Dr San Mateo, CA 94401
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A message from California Hearing Center & Audiology Services, Inc. about COVID-19:

We have created an office environment that is safe and secure for our patients and our staff. This includes a health screening & temperature checks for anyone entering the office, masks & social distancing, All surfaces are disinfected after each patient. For your convenience, we also provide curbside service, mail batteries & supplies and our new remote care. Call us. We're here to help.

Clinic staff

Photo of Darcy Benson, AuD, FAAA from California Hearing Center & Audiology Services, Inc.
Provider badge from Ida Institute This clinician has earned the Inspired by Ida label in person-centered care from the Ida Institute

Darcy Benson

Your Hearing Network
Your Hearing Network

Dr. Benson, audiologist and practice owner, believes that, “regaining the ability to hear can bring a person back into the world around them.” With over 30 years of experience, she has a dedication to the field of hearing care that stretches far beyond her practice. She brings this high level of expertise with her to her daily interactions with the patients she sees. Her focus is on providing evidenced-based practice in a patient-centered care environment.  She is passionate about her work and in improving the lives of her patients through better hearing.

Dr. Benson received her clinical doctorate in Audiology in 2006.  She is board certified by the American Board of Audiology and is licensed in the state of California.  Her work has been published in professional journals and audiology textbooks.  In 2018, she was awarded the Inspired-by-Ida label, a benchmark of quality of care, by the international non-profit organization.  

Dr. Benson is active in the field of audiology and is a consultant for companies carrying out research on new technology and fitting systems.  As a member of the advisory board member of the Ida Institute, she works with an international team with a mission to integrate person-centered care into hearing rehabilitation around the world. 

This provider has NPI #1609803675 and is licensed in California (#693).
Photo of Lais Ama, BS, HIS from California Hearing Center & Audiology Services, Inc.
Provider badge from Ida Institute This clinician has earned the Inspired by Ida label in person-centered care from the Ida Institute

Lais Ama


Lais Ama, hearing instrument specialist, brings to the practice 17 years of experience in providing hearing healthcare from her native country of Brazil. There she received a bachelor's degree in audiology and studied under a well-known otologist at the Pontifica Universidade Catholica.  She  worked at the University of Sao Paolo with another world-renowned otologist .  She also completed an internship at the University of Bordeaux, France, and there she was involved with clinical audiology services, hearing aids and vestibular rehabilitation.  After moving to the U.S. she worked for many years in Palo Alto at a large medical clinical providing hearing services to children and adults.



This provider is licensed in California (#HA 7626).
Photo of Geleeza Idolyantes, HIS from California Hearing Center & Audiology Services, Inc.
Provider badge from Ida Institute This clinician has earned the Inspired by Ida label in person-centered care from the Ida Institute

Geleeza Idolyantes


Geleeza's smile and enthusiasm for helping her patients shines through in every interaction with them.  With a bachelor's degree in Communicative Disorders & Deaf studies, graduate studies in audiology and licensed as a hearing aid dispenser, she is dedicated to providing quality of life improvements through hearing health care. She believes that hearing and listening are key to communication and our ability to form and maintain meaningful relationships with our friends and family.

This provider is licensed in California (#HA 8480).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 40 verified patient reviews for California Hearing Center & Audiology Services, Inc.! Their average review score is 4.93 () from 40 reviews.

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“I liked the flexibility, professionalism, and thoroughness of the people and services. I was able to try and compare the top devices on the market. I appreciated the all-in-one approach of all services and features included in one price plus unlimited follow-up. The entire staff was pleasant and responsive and all my needs were met. My thanks to the entire team at 88 N San Mateo Drive!”

of Burlingame, CA   
09/24/2020    Review submitted online
5 out of 5 1.

“Outstanding. This is a caring, helpful, competent and professional practice. I think I have been helped by everyone there and they are all great. I appreciate the time they have spent to get adjustments right as my hearing changes over time, there's no rush and a good amount of probing questions to understand what I needed. During COVID, they mailed batteries and supplies and when they reopenned, they set thorough procedures to keep everyone safe.”

of Brisbane, CA   
08/31/2020    Review submitted online
5 out of 5 1.

“Dr. Darcy strives always to make a perfect job. She has a real human inside her. ”

of San Mateo, CA   
08/07/2020    Review submitted online
5 out of 5 1.

“Wonderful service. My daughter has been trying to get an adequate hearing test for years. Their knowledge and professionalism helped make it happen! They explained everything clearly and in a manner easy to understand. Very grateful for their customer service and expertise. ”

of Pleasant Hill, CA   
07/20/2020    Review submitted online
5 out of 5 1.

“I have been a client for many years so you know I am happy. My visit yesterday was difficult for Ms. Ama and she was patient and caring. ”

of Burlingame, CA   
06/04/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

At the California Hearing Center, we understand the important role that hearing plays in your life. We want to make sure you are hearing at your best so that you don’t miss anything. Our experienced staff uses the latest technology available to provide a thorough hearing evaluation. Once we’ve determined your hearing profile, we will make the appropriate recommendations for improving your hearing. We offer the latest in hearing technology and will help you choose the solution that fits your lifestyle and budget. We consider it a privilege to help you improve your life through better hearing and strive to provide the best possible care.

Because we care about every patient, we are always seeking ways to improve ourselves to better serve you. California Hearing Center was recently the first audiology practice in the world to achieve the Inspired by Ida clinic label in person-centered care from the Ida Institute.

We offer two locations for your convenience: 

88 N. San Mateo Drive San Mateo, CA 94401

1008 Laurel Street San Carlos, CA 94070

Hearing care services

  • Hearing evaluation
  • Hearing aids
  • Fitting and programming
  • Auditory brain training
  • Service and repair
  • Custom hearing protection
  • Custom in-ear monitors & sleeves
  • Ear wax removal 
  • Tinnitus sound therapy

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 3:00 pm

Visit our other locations

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.