HearingLife - Palm Beach Gardens

“Took time with me ”

“Saw me right away. Great service”

“Called for appointment. Was able to get appointment last of week. Everything went well ”

“I was able to get an appointment on short notice. I was greeted warmly and expertly the most thorough hearing test I’ve ever had. Dr. Brooks replaced the battery in one of my hearing aids and reprogrammed them to improve the quality of the sound. She and the ladies at the front desk are terrific.”

“My first time visit to this office gave me a great impression. Deborah was very professional, courteous, and friendly. I appreciated her advice and suggestions. This visit made me feel I was in good hands. They deserve an excellent rating.”

“Great service, My hearing has never been as good as now. ”

“I went to HearingLife on 5 May 2023 for a hearing evaluation. Stephanie did a great job - she cleaned my current hearing aids and conducted the tests needed evaluate my hearing thresholds and clarity. She spent a lot of time explaining my ongoing hearing aid needs and options. I am very grateful for all she did for me. ”

“ Have been using this office for many years . I started with Denise who is no longer there and Debbie has been taking care of me now . The office is wonderland Debbie has been great. ”

“Always get great care from Dr Brooks and her staff. My problem is with the manufacturer.”

“My primary residence is in the Northern Rockies and I'm now spending about half my time in Palm Beach Gardens. I've had constant fit issues with my hearing aids for several years which have never been fully resolved and I'd just assumed that it was typical with them, Suddenly, I encountered a battery issue with one of my devices and was recommended to HearingLife. The receptionist, after a few questions, informed me that servicing my warranty was part of their service and she made an appointment for me the following day. They saw me promptly, introduced me to Deborah, for what I assumed was a quick battery replacement and I'd be out the door, which was the kind of service to which I'd become accustomed. While Deborah was replacing the battery, and without prompting, she told me that my hearing aids were not fitting properly (at last someone was paying attention), made some adjustments and replaced the inserts with a shape I'd never been offered. The improvement in fit, comfort, and security (previously the safety pieces of monofilament were falling out constantly) was immediate and has remained so. She also told me that I was overdue for an examination which I immediately scheduled. The service was great, I wasn't rushed, my questions were thoroughly answered and the entire staff was very accommodating. I'm looking forward to knowing that I now have a source to keep my hearing aids working comfortable and effectively.”

“As usual Deborah was very professional and knowledgeable. Always a pleasure to meet with her when I have a problem with the devices. ”

“I HAD TRIED SOME HEARING PLACES IN OUR AREA AND HAD NO LUCK. A FRIEND OF OURS, RECOMMENDED BETTER HEARING CARE. IT TURNED OUT TO BE JUST WHAT I HOPED FOR. MY WIFE AND I WERE AMAZED AT THE KNOWLEDGE AND SKILLS OF THE STAFF. AFTER MANY TRYS TO GET HELP WITH MY HEARING PROBLEMS. THE STAFF WAS FANTASTIC.AFTER A HEARING EXAM,I KNEW I MADE A GOOOD CHOICE. BECAUSE OF THE GREAT STAFF,MY PROBLEMS HAVE BEEN RESOLVED.MY WIFE AND I GIVE BETTER HEARING CARE A 5.WE WOULD GIVE THEM A 10 IF WE COULD. ”

“Went for hearing aide cleaning, and had some moisture issue, they sent them out for repair or replacement parts and lent me a set while they are out for service. Different Brand, Stephanie setup the loaners on my phone app so I am not without hearing aides. Couldn’t ask for better service than that, thank you Stephanie for your support:-)”

“They are the best audiology office in Palm Beach Gardens as well as the surrounding area. From the friendly and efficient front desk to the beautiful office and excellent audiologists, they are the best. Stephanie is very knowledgeable and informative and I know I am well cared for. I recommend them highly. ”

“Everyone is so courteous, professional attentive and welcoming. They took care of my needs effectively and promptly. I am very happy I was referred to them. ”

“Everyone was friendly and professional. Deborah was a delight to work with and I learned so much from her. So glad I made that appointment ”

“Excellent service ”

“Ya'll were wonderful, I didn't realize just how bad my hearing was. I received comprehensive advise on my options and was able to select the aids I felt comfortable with and fit my budget. Thank you.”

“They fit me in immediately to handle a problem for me. ”

“Not just a great Doctor but a great person. Dr. Brooks is compassionate, knowledgeable & very thorough with a dedicated team to match.”

“I’m very pleased with Stephanie. ”

“Today we traveled over 50 miles to reach Dr. Deborah Brooks for whom we previously received an excellent referral. She was a genius. She helped my partner, took complete interest in his problematic situation, was totally involved with his suffering and had him wearing his hearing aids after no one else could solve his exasperation. We are so grateful.”

“As always, Stephanie was professional, courteous, and a pleasure to work with. ”

“I can't rave enough about how wonderful everyone is at this facility!!! it is clean friendly and professional all the staff couldn't be nicer. (Kayla and Leah) my mother has been going there for several years and they have tons of patience. Denise is the best !!! how lucky am I ?!!!!”

“My experience was wonderful. The staff was knowledgeable, helpful and kind. Stephanie performed a very thorough hearing test and explained the results with patient and care. I highly recommend Better Hearing Care.”

“I was very pleased with my experience. Dr. Brooks was very thorough in analyzing my situation and helped me resolve the problem I had with my hearing aids. She was very patient and explained things in detail. I would highly recommend her. ”

“Thank you Deborah for your knowledge, professional and personal expertise in upgrading my hearing aid that is right for me. And also your assistance in my ear concern. You are the best. With COVID I had gotten behind in regular attention to my needs but you and everyone there made me feel comfortable and being in a safe environment. My hearing has never been better and I can not thank you enough. ”

“I had a problem with my hearing aid. Deborah Brooks was the only audiologist on duty and she had a full schedule. She listened to my problem, told me to come in to office and that she would fit me in somehow. I went in and she took the time to fix my hearing aid on the spot. Great service from great people. They take care of their customers after the sale and do a first class job. Go in and let them help you. You will not be disappointed!”

“Stephanie was excellent in giving me all the information on your products and that made it easier to make decision. When we came to pick up my aids, she took time and explained and showed me all to make this purchase easier for me to be able to understand and be able to use and to work off my I Phone. ”

“I have been doing business with them for a very long time and I’ve never gone there and I wasn’t pleased when I left if you have hearing problems highly recommend that you go to Better Hearing!”

“This is the best audiology practice in Palm Beach Gardens. Cayla, the patient Care Coordinator, makes you feel welcome as you enter the modern and warm reception room. Both Deborah and Stephanie are excellent, caring audiologists who take the time to answer any questions. I highly recommend Better Hearing for all your hearing needs. ”

“DR. DEBORAH BROOKS IS BRILLIANT! SHE KNEW WHAT MY PROBLEM WAS AS SOON AS I EXPLAINED MY ISSUES, MY WIFE AND I WERE TREATED LIKE ROYALTY, AS WELL AS LONG TIME FRIENDS. WE WERE VERY IMPRESSED. WE THANK HER FOR SOLVING OUR PROBLEMS! ”

“The representative was very clear and knowledgable. Her explanation if each hearing aid helped me to choose the best one for me.”

“Second visit in a year. Two different persons, and both really thorough, knowledgeable, and helpful. They fixed my problems promptly.”

“Buying is easy But good service after you buy is what counts They go above and beyond to assure that you have the best product and the best results. Deborah Brooks is thorough and professional. ”

“We had our first visit with Deborah Brooks this week and we were so pleased with her expertise, care and knowledge. My hearing aides were from a previous audiologist and my husband*s were purchased recently from a former audiologist at Better Hearing. She was attentive to both of us equally and we feel we are in capable hands. We highly recommend this office and staff.”

“Denise has given me Life-Changing Results. She is masterful at fitting hearing aids. I am definitly a big fan of hers & the team. I recommend them to everybody. They opened up a new world for me & definitely enhanced my quality of life. I can now communicate with my wife, children, grandchildren & friends. No more what did you say, excuse me & please repeat. In social gatherings & restaurants I am able to activly participate. Her patience level & expertise is beyond any expectations. They deserve ********** 10 stars plus. ”

“My experience with Denise Gold for many years has been amazing. She is knowledgeable and professional, but also I feel like she’s a friend. She takes care of any problem that arises quickly and efficiently. Even this year with the pandemic, her office was able to help when needed. Everyone in the office is friendly and helpful. I would highly recommend Better Hearing.”

“The staff is very pleasant and friendly. Prompt and took care of all my hearing issues. Dr. Bramble was very professional and great.”

“Your care and treatment of patients is always top drawer. You do everything possible to make the visit rewarding and satisfactory for the patient. If I have a problem, I know what you will always be there to help me.”

“The staff at Better Hearing is simply the best around. I have never had an issue when I needed an appointment and I always find my hearing problem solved when I leave.”

“I highly recommend Deborah Brooks, her professionalism, knowledge and expertise are outstanding. Everyone in this office is extremely courteous and helpful.”

“Professional, courteous, kind, knowledgeable, helpful...and that’s only a few of the good things I have to say about Denise and everyone in the office. From the front desk (Lea) to the lovely office and, oh yes....The chocolate!”

“Better Hearing Care is a great organization. Most of my experience there is with Deborah Brooks and she's terrific! The staff is knowledgeable, friendly, and very accommodating. Prices are fair and service is the best. I highly recommend Better Hearing Care to anyone who needs help with their hearing.”

“My experience with the Denise and every member of her office has always been pleasurable and professional. They treat you like family, have excellent knowledge and work with you to find you the best fit for your hearing needs. I highly recommend Better Hearing for anyone with hearing issues.”

“My experience couldn’t have been better! Exceptional service, exceptional result! Clear, concise directions; made the visit fun and easy. I have three other offices to compare this experience to—all much more expensive as well—and none come as close. These people CARE, they’re experts in their field, they’re passionate and they love helping people! ”

“My need was simple: the receiver wire on one of my hearing aids had a broken part. I searched Google for audiologists in the West Palm Beach area, since I was there on vacation. Better Hearing Care came up, and the reviews on Yelp and elsewhere were superb. I got an appointment for the day following my call to them, and in very short order a new receiver wire was installed. Everything about the experience, from my finding them via Google to the first call to them to the check in process to the prompt and perfect service provided, was simply outstanding. I am thrilled to know about them in case I need an audiologist during my future stays in the area.”

“My experience was professional, efficient, educational. ”

“They are great people to deal with. Very friendly and knowledgeable. I would recommend them to anybody”

“professional and personable care -that's what I enjoyed from Deborah and the staff at better hearing care. really better .”

“I had the extreme pleasure of working with Matthew Kassem last week. It has taken me a week to write my review due to my complete astonishment on his professionalism and the hearing aid I am now using. I couldn't have been treated any better! Needless to say, no sales pitch, no upsell, just the facts and a recommendation. At 58 years old, I am like a little kid again, hearing for the first time in so long that I can't remember. The sounds, oh, the sounds and voices of my grandchildren! I could cry. Why did I wait so long. There are birds tweeting in the morning, waves crashing on the shoreline, fish jumping out of the water and splashing, sirens in the distance, locomotives, airplanes overhead, leaves blowing in the wind, ice cubes crackling in my glass. I didn't know my doors squeaked, how loud I was listening to TV. The laughter, hearing the specials from the waitress at dinner. Thank you. Thank you. I could go on and on, and might even attempt to have a short story published for those thick headed people like me who waited too long to hear again. Blessings to Matt and the entire staff! ”

“The most astounding experience, both in customer service, product knowledge and quality. There is an establishment of of trust from day one. This group should be an example for others. ”

“I like the prompt caring service. Denise and Sergei make themselves easily available. Phyllis in the office is friendly and excellent. Thank you. Plus 10. ”

“Very happy with their service. I would go back. Will be going back in a month or two and have them do what ever needs to be done to my Phonak Hearing Aids.”