Sue Stein was born and raised in Silver Spring, Maryland. She began working in the hearing healthcare field in Maryland after receiving a Bachelor of Science degree from the University of Maryland, and currently practices in Peabody, Massachusetts. Sue is passionate about hearing health education in her Peabody office, as well as in the greater community through outreach programs. She is dedicated to working closely with her customers to address their specific challenges related to hearing and communication, and is committed to finding the best solutions. Sue has great empathy and familiarity with her customers’ communication challenges, as she was diagnosed with hearing loss and wears hearing instruments herself.
Read 19 verified patient reviews for HearingLife - Peabody - Andover Street! Their average review score is 4.89 () from 19 reviews.
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“My experience was very good... Very professional ”
“Sue Stein is very professional. The first appointment is very pleasant, she explained well and made sure we understand the hearing device and how to take care for lasting use. Chris is also friendly as well. Highly recommended!”
“So polite, so professional and Kind.”
“Always very professional and promptly schedules my appointments.”
“My initial phone call to them went very well, staff member, was very professional and promptly scheduled me for an appointment. It was a bit of a drive away, but I said that it would be fine. The next day, I received a call from the Peabody Office, who said they had openings available, which I promptly took!! My commute to the appointment went from 90 minutes, down to 10 minutes from my home!!! I arrived at my appointment with my companion (with a familiar voice) to assist with the hearing test (word sound recognition). First impression: facility was prepared for Coronavirus guidelines!! We were greeted by a staff member Chris, who was very polite and professional!!! She took her time, in explaining, the paperwork, the process, that would take place. Upon completion of the paperwork, I handed it over to Chris. She let Audiologist Sue Stein know we were ready to be see. Within a few minutes, we were greeted and guided to her office. The Audiologist took the time to introduce herself to both myself and my companion, thanking her for coming in to assist with speech/ word recognition. She explained each aspect of the testing process, the reasonings, the what’s and why’s, of the different steps/process. Sue went into detail explaining what the audio test reflected and how, it related to my hearing issues. Then she explained several options of hearing aid choices available and how they worked, and the special features they now have, as opposed to the older models. Once that process was complete, we discussed pricing of the different models, options, etc. Then we were escorted, back to the reception area, to complete any additional paperwork needed. We were provided phone numbers for the office and any referrals made. Both myself and companion were very impressed with the professionalism and the treatment we received from start to finish. We would highly recommend the HearingLife Company, their Peabody location and staff. ”
A message from HearingLife - Peabody - Andover Street:
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates over 650 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
We linked a few locations in MA for your convenience but a complete list can be found on our website.
Our Peabody office is on Andover St in the Peabody Place Shopping Mall with Outback Steak House and UPS store among a few of the stores here.
We offer complete services including:
- Hearing tests and evaluations
- Hearing aid sales
- Hearing aid repairs
- Hearing aid fittings
- Hearing aid accessories
- Product demonstrations
- Batteries and supplies
Contact us for a complete list of all services provided at this location.
Assistive listening devices
|Monday||9 am - 5 pm|
|Tuesday||9 am - 5 pm|
|Wednesday||9 am - 5 pm|
|Thursday||9 am - 5 pm|
|Friday||9 am - 5 pm|
Assistive listening devices
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details