Ears 2 Hear - Florence
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A message from Ears 2 Hear - Florence about COVID-19:
We are NOW OPEN by appointment only. We are not accepting walk-ins at this time. We are taking every step possible to ensure the health and safety of our patients and staff throughout the current COVID-19 outbreak. We are continuously monitoring the Centers for Disease Control and Prevention and following the guidelines form this agency and our local health departments.
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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 84 verified patient reviews for Ears 2 Hear - Florence! Their average review score is 4.96 () from 84 reviews.
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“Very pleased with the service and pricing”
06/27/2022 Review submitted online
“Totally pleased. Jane did a great job ”
06/22/2022 Review submitted online
“Clean office professional staff and short wait time”
06/16/2022 Review submitted online
“Received excellent service and assistance with my son’s hearing aid after dropping it on the tile floor. Jane, Amanda and Ashlynn worked together on a tedious repair and we are very grateful. We highly recommend their services. ”
04/18/2022 Review submitted online
“Great service and great staff”
03/30/2022 Review submitted online
“Great service. ”
03/29/2022 Review submitted online
“Jane/Ashlynn provide excellent service with friendly/prompt responses. ”
12/16/2021 Review submitted online
“I can’t thank the staff at Ears to Hear enough. They were so very helpful in getting my new hearing aids! It is a great experience to be able to have them work with me on my hearing needs. Thank you! ”
10/26/2021 Review submitted online
“Jane is the best.....I transferred from another clinic and received a very warm welcome from Jane and her staff....I felt like I had been with them all of my life..Jane gave me thorough exams..( I was wearing one hearing aide)..I told her what problems I was having and she immediately diagnosed that I was feeling an imbalance because I needed an aide in both ears.....This change has made a world of difference in my life and I will never be able to Thank her enough......”
10/14/2021 Review submitted online
“I recently purchased a new pair of hearing aids from Ears to Hear and can’t say enough about Jane and Ashlynn. Jane was so patient and helpful with the questions I asked as well as the fitting of the hearing aids. Both Jane and Ashlynn made me feel comfortable and not only treated me with professionalism and knowledge of hearing aids and hearing loss but as a friend. I recommend anyone needing hearing aids or issues with their hearing, please go to Ears to Hear. You won’t regret it!!”
09/18/2021 Review submitted online
“Excellent service from Ashley at Ears to Hear! I walked in with my father I’m laws hearing aids and no appointment and she took the time to get them working and explain to me what was wrong. Very kind and professional. Highly recommend!”
07/31/2021 Review submitted online
“Ms. Jane Heath went above and beyond expectations, we stopped in on a whim needing help with a set of hearing aids! She did every trouble shoot that came to mind, not giving up and then it clicked what the issue was and low and behold they were updated and synced just like that! We will tell everyone we know that Ears 2 Hear has great Customer Service with very kind Employees! Far beyond 5 stars! We give this Kind Lady a 20 Star rating! Very Satisfied!! ”
04/26/2021 Review submitted online
“Jane is always so helpful and knows how to fine tune my aids and my mother in laws aids. Highly recommend her to anyone needing to hear better! ”
03/30/2021 Review submitted online
“I can not say enough good things about Jane and Ashlynn. These ladies have gone above and beyond their call of duty when it comes to taking care of my hearing. I have been in there on a very short notice or notice at all and come out with a smile on my face. These ladies are truly a blessing to the hearing aid profession. I am blessed to have them taking care of my hearing and they do a excellent job. Again, I can not say enough good things aabot these ladies. ”
03/03/2021 Review submitted online
“The ladies at Ears to Hear are a joy to work with. They always make time to see me even on short notice. I love my hearing aids and highly recommend making an appointment with Jane if you are in need of them. ”
12/29/2020 Review submitted online
“Ms. Ashlyn is such a huge help when we come by. She and Ms. Heath are always smiling and so patient with my Grammy.”
12/26/2020 Review submitted online
“The ladies at Ears to Hear are both wonderful! They have been taking care of my father in law for years and the service and care received has never disappointed. I have stopped by with his aids and no appointment on some very busy days and Ashland works me in and gets everything taken care of in no time at all. Jane is very professional and always happy to take the time needed to make sure we are satisfied. I cannot say enough good things about the two of them and highly recommend them to anyone in the market for hearing aids. ”
11/24/2020 Review submitted online
“Super easy process from hearing test to final check on my aids.”
11/17/2020 Review submitted online
“Wonderful experience.”
09/15/2020 Review submitted online
“Excellent service. Friendly staff”
09/04/2020 Review submitted online
“ Staff is very informative and helpful, friendly. Definitely recommend them to others. Thank you. ”
03/27/2020 Review received via mail
“Excellent staff and service! ”
03/09/2020 Review received via mail
“I would not trust any one other than Jane or Ashley to work on my hearing aids. The service I receive is second to none. A+ A+”
03/09/2020 Review received via mail
“Great, attentive customer service! ”
03/09/2020 Review received via mail
“Always very nice and accommodating. Always fix any problem I have! ”
02/25/2020 Review received via mail
“Our visit to Ears 2 Hear was exceptional! The ladies in the office were so kind and patient with my mother. ”
02/25/2020 Review received via mail
“I have found the employees at Ears 2 Hear very helpful and professional. Always eager to help or answer questions that I have. I would recommend them to others with hearing problems. ”
02/14/2020 Review received via mail
“Expedited service, very professional and knowledgeable. Customer service is excellent. ”
02/14/2020 Review received via mail
“Very friendly and fast. Always knows how to fix the problem. ”
02/04/2020 Review received via mail
“Service has been excellent. I would recommend Ears 2 Hear. Always treated with a friendly environment. ”
01/29/2020 Review received via mail
“I had issues with my new hearing aids. The staff helped me to figure out my problem was my phone. The staff the was sympathetic with my problem and helped me work through it. Thank you.”
01/26/2020 Review submitted online
“My experience was very nice and looking for an enjoyable year to get my new hearing aids so I can hear better. Thanks kindly. ”
01/22/2020 Review received via mail
“This was my second time purchasing from Ears 2 Hear and great experiences both times. No problem at all, people extremely nice to deal with. Would do it again if necessary. No problem. ”
01/20/2020 Review received via mail
“I have been completely satisfied with the service at Ears 2 Hear. I have had their hearing aids for more than 20 years and any service I needed was done in a very professional way. I would recommend them to anyone. ”
01/20/2020 Review received via mail
“Very good and enjoyable. And fill with love and we are looking for a good new year with them. ”
01/17/2020 Review received via mail
“Ms. Jane and Ms. Ashlynn at Ears 2 Hear in Florence SC were very knowledgeable and helpful with my hearing aids. I needed hearing aids for a long time but I just couldn't decide on a company. So grateful I went with Ears 2 Hear. Ms. Jane and Ms. Ashlynn are super fantastic and I would recommend anyone I know to them. Thank you. ”
01/06/2020 Review received via mail
“The staff was very helpful with choosing my aids. The follow-up visits and adjustments were also helpful. They did a great job. ”
12/26/2019 Review received via mail
“Service - very friendly, helpful answers, fittings = 5 Product uses - TV watching, understanding = 4 Product uses - in-home conversations = 3 Product uses - in restaurant, large groups = 1 Product uses - on telephone = 1 Life of batteries, filters, domes = 3 Cost of product, = 3 Overall satisfaction = 3 ”
12/17/2019 Review received via mail
“Excellent. ”
12/17/2019 Review received via mail
“They were very professional, experienced and extremely helpful. Would highly recommend them. ”
12/13/2019 Review received via mail
“Jane and Ashlyn are such an asset to this office. They are professional and courteous and go the extra mile (like coming in early to see me.) I highly recommend this office!!!”
12/12/2019 Review received via mail
“Both ladies were pleasant, sweet and helpful. It's a pleasure to go there with any and all problems. ”
12/10/2019 Review received via mail
“I could not have received any better service. You should be very proud of your personnel in your Florence office. ”
12/10/2019 Review received via mail
“Excellent service in the office. Girls very helpful and organized. Office well organized. Girls very friendly and always willing to help. Thanks! ”
11/22/2019 Review received via mail
“The ladies are very helpful and friendly. Been going there about 9 years and never had a problem. ”
11/22/2019 Review received via mail
“When I was on a cross country road trip, my hearing aid failed in Aberdeen, SC. I called Ashlyn and Ears 2 Hear in Florence, SC and she found where I could take it there. Jane and Ashlyn are always so helpful when I have problems. Great place, great service. Wonderful people. ”
11/18/2019 Review received via mail
“Ringing in the ears, very hard to hear and understand what is being said. Now I can hear much better, thanks to Ears 2 Hear in Florence, SC. ”
11/08/2019 Review received via mail
“Very good and pleasant. ”
11/04/2019 Review received via mail
“My special thanks to Jane and Ashlyn for the way I was treated and for the professional way they took care of my hearing loss. ”
11/01/2019 Review received via mail
“Excellent customer service! Jane and Ashlyn are very professional and work us in with very little notice. ”
10/29/2019 Review received via mail
“My experience was pleasant, on a timely fashion and very informative. Ashley is always polite and very sincere. Jane readily satisfies my wait time and needs. Because of their honest concerns, I will continue my services with them. ”
10/29/2019 Review received via mail
“Jane and Ashlyn go above and beyond! They are always so helpful.”
10/28/2019 Review submitted online
“Best customer service!! These ladies are incredibly sweet and caring!”
10/28/2019 Review submitted online
“I have been going to Ears to Hear for close to 10 years and I have always received excellent service. I would recommend them to anyone. ”
10/27/2019 Review submitted online
“The ladies in the office are very kind and give wonderful service. Thank you. ”
10/11/2019 Review received via mail
“My experience was wonderful! Helped accommodate my schedule. Very personal and professional. Would definitely recommend them to others. ”
10/11/2019 Review received via mail
“Knowledgeable - Friendly - Professional. ”
09/20/2019 Review received via mail
“My experience was good. ”
08/13/2019 Review received via mail
“All visits are pleasing and helpful. ”
08/09/2019 Review received via mail
“I recently had my hearing and hearing aids checked at Ears 2 Hear. Jane and Ashlyn always welcome me and see to my requests in a very friendly and professional way. Jane did a very thorough exam, updated my aids and explained every detail to me. It's always a pleasurable experience to visit the folks at Ears 2 Hear! Thanks.”
08/07/2019 Review received via mail
“Great product, good service and follow-up. Friendly employees. Would not hesitate to recommend Ears 2 Hear to others. ”
07/29/2019 Review received via mail
Received 07/31/2019Official Response from Ears 2 Hear - Florence:“ Thank you very much for your kind words John. We are so happy that your visit went well with us here at the practice. We are happy to see you live your life in better hearing.”
“Today I went and picked up my free batteries for my hearing aids, they give you two packages, one package will last a month. Jane offered to clean my hearing aids while I was there picking up my batteries. ”
07/29/2019 Review received via mail
Received 07/31/2019Official Response from Ears 2 Hear - Florence:“ Thank you very much for your kind words Jewel. We are so happy that your visit went well with us here at the practice. We are happy to see you live your life in better hearing.”
“I have been a client of Ears 2 Hear for 22 years and have purchased several hearing aids from there. Everyone there has been so very helpful, warm, welcoming and truly professional all these years. I would never consider going any place else. I thank them all for all they have done for me in helping to treat my hearing loss! ”
07/17/2019 Review received via mail
Received 07/22/2019Official Response from Ears 2 Hear - Florence:“ Thank you very much for your kind words Tommy . We are so happy that your visit went well with us here at the practice. We are happy to see you live your life in better hearing.”
“The people at Ears 2 Hear took excellent care of me. ”
07/16/2019 Review received via mail
Received 07/22/2019Official Response from Ears 2 Hear - Florence:“ Thank you for your positive feedback James. We strive to give every patient referral worthy care, and we are happy we hit the mark for you! We look forward to seeing you at your next appointment!”
“I've been going to Ears 2 Hear for about four years. The service has been excellent. I've known Jane Heath since she worked for another hearing company. Always professional. ”
07/15/2019 Review received via mail
Received 07/22/2019Official Response from Ears 2 Hear - Florence:“ We are so grateful that you took the time to leave us this review. Evelyn values putting patient satisfaction at the top priority and we are committed to our patients. It is patients like you that make our job so wonderful. We look forward to seeing you again soon, Evelyn.”
“Great ladies to work with. Very nice. ”
07/15/2019 Review received via mail
Received 07/22/2019Official Response from Ears 2 Hear - Florence:“We are so grateful that you took the time to leave us this review. It is patients like you that make our job so wonderful. We look forward to seeing you again soon, Martha. ”
“Always pleased with the excellent care my father receives when he comes in for service. Wonderful staff!! ”
07/10/2019 Review received via mail
Received 07/22/2019Official Response from Ears 2 Hear - Florence:“ Thank you so much Nancy for taking the time to share your wonderful experience with us. We take pride in know that our patients are happy with their care. We look forward to seeing you again soon”
“Pleasant and friendly atmosphere. Jane took her time, making sure that we understood all of our options. Very professional and compassionate. Thank you! ”
05/21/2019 Review received via mail
Received 06/12/2019Official Response from Ears 2 Hear - Florence:“Thank you very much for your kind words Heather. We are so happy that your visit went well with us here at the practice. We are happy to see you live your life in better hearing.”
“They are always very helpful and nice. No charge for cleaning and repairs. ”
04/29/2019 Review received via mail
“Always helpful and takes the time to explain the test and the products. ”
04/29/2019 Review received via mail
“Everyone at the office was very professional and very nice - could not have been better. ”
04/22/2019 Review received via mail
“Very helpful. ”
03/20/2019 Review received via mail
“Best experience, good service, friendly staff, they make you feel like family. ”
02/28/2019 Review received via mail
“I brought my grandmother in for a hearing test and the ladies in the office were wonderful! Very kind & professional! Thank you! ”
02/21/2019 Review received via mail
“My experience was very good. All my needs taken care of readily - very friendly personnel - would recommend them to friends, and did. Nice people to work with. ”
02/06/2019 Review received via mail
“Jane and Ashland always make me feel better and more secure - I actually look forward to my visits. ”
02/05/2019 Review received via mail
“The staff was very professional and kind. Mrs. Jane explained the hearing test very well to me and my mother. Thank you. ”
01/25/2019 Review received via mail
“I have always received exceptional service at Ears 2 Hear and I've been coming here for more than 10 years. I would not go anyplace else. ”
01/23/2019 Review received via mail
“I drop by on the spur of the moment and they take me and take care of my problem. They have a good attitude and it's just a pleasure to go in the office. ”
01/16/2019 Review received via mail
“Professional, friendly, perfect. I would not go any place else. Highly recommended. ”
01/03/2019 Review received via mail
“Friendly staff. Never have to wait long to be seen. ”
01/03/2019 Review received via mail
“The ladies at Ears 2 Hear are wonderful. Thank you. ”
01/03/2019 Review received via mail
“Wonderful staff and service!!!!”
08/20/2018 Review submitted online
“I want to thank the the folks at Ears 2 Hear for the "Outstanding Service" provided to me over the past 5+ years!!! After I moved back to Blythewood, SC. 4 years ago, I continued to return to Ears 2 Hear in Florence. SC. for my Hearing Aid service and adjustments. Sometimes after talking to the Hearing Specialist on the phone I would just send my Hearing Aids to them by mail and they would adjust or repair them and send them back. Even though it take's me over an hour to drive up and the same to return home, it is worth the time and effort! Thanks to Heather and all the good folk's at Ears 2 Hear!!! See you next year!! ”
07/17/2018 Review submitted online
Clinic details
Ears 2 Hear has been servicing the hearing community since 1958 and provides a full range of hearing services to patients of all ages. Our highly experienced clinical professionals and friendly staff will help you with all of your hearing needs and guide you to make the best decisions based on your individual needs. We offer the most advanced hearing technology that is available and will help you every step of the way. We have two locations to better serve you:
307 South Coit St. Florence,SC 29501
835 Surfside Dr Surfside Beach,SC 29575
Hearing care services
Our services include the following:
- comprehensive hearing evaluations and testing
- hearing aid sales – latest technology
- hearing aid dispensing and fittings
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- custom earmolds and hearing protection
- hearing aid batteries
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm by appointment |
Tuesday | 9 am - 5 pm by appointment |
Wednesday | 9 am - 5 pm by appointment |
Thursday | 9 am - 5 pm by appointment |
Friday | 9 am - 12 pm by appointment |
Saturday | Closed |
Visit our other locations
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details