Hearing & Brain Centers of America - Worcester

“I finally came to terms with my hearing loss after visiting a number of hearing centers. I was very impressed with the service I received at the the Hearing & Balance Center compared to other offices that I visited. My initial visit went very well, they completed a comprehensive hearing test and then let me try on some of the hearing aids. As soon as I put them on, I started to cry as I realized how much I WAS NOT HEARING.... I would highly recommend this office for all of your hearing needs - Great Staff and Excellent service.”

“The best decision I’ve made is to trust the people in this office.”

“A number of years ago I had been diagnosed with some slight hearing loss, at that time not bad enough to use hearing aids. A few years after I began to notice I was having difficulty hearing my co-workers across a conference table. Unsure of how to proceed I was lucky enough to hear Dr. Darrow on the Jim Polito show on WTAG. It gave me the courage to call and set up an appointment. I was very nervous about the appointment & what the results may be. You see, my avocation is singing and I was concerned that continuing hearing loss may make that difficult if not impossible. Well I shouldn't have worried, the staff and doctor were wonderful, kind and understanding. I left that day with my new hearing aids feeling I had made the best decision in my life to make that first phone call. Over the years I have moved up to the newer technologies and my life has remained full and social, and I am still singing! I thank the Hearing and Brain Center for enriching my life.”

“I had a problem with one of my two hearing aides. The woman at the desk solved the problem in minutes. Thank you”

“Very happy with my new treatment plan and all the work that went into it. The first month has been very positive and I look forward better hearing and health. Jordan and Tracy couldn’t be any more helpful and professional. ”

“Very informative. Anyone out there experiencing hearing loss needs to go listen to his symposium. It proves a definite link between untreated hearing loss and early dementia. The longer it goes untreated the more you increase your chances of early dementia.”

“It’s been a month since I first got my hearing aids. I am amazed at what a difference it has made in my life!! I don’t have to be embarrassed about talking to friends and family and misunderstanding a lot of their conversation. The staff is very professional and I never feel rushed at my appointments. They really care about giving you the time to ask any questions and have provided me with excellent hearing results. Dr. Darrow is so knowledgeable and I would recommend this treatment center to anyone. Attend one of his lectures if you’re on the fence and you’ll be happy with the results!”

“I am very satisfied with my tinnitus treatment program. Every staff member is extremely professional and my audiologist does an excellent job explaining the various options available to me. I am only two weeks into my treatment and there is already some improvement in my tinnitus that has plagued me for years. ”

“Only problem is price to continue treatment.”

“My appt today was excellent. Thank you.”

“I love my hearing aids. The Staff in Worcester are very Courteous and Professional. It's always a pleasure to visit there and get my free batteries.”

“My visit with Tracy was very successful. On Sunday the day before the appointment, the dome on my hearing aid detached and was embeded in my right ear. At home several attempts to dislodge it only made the problem worse. Tracy accomplished the removal with patience, gentleness and determination. Gratefully, Patricia”

“Tracy did an excellent job with testing and explaining everything and allowing ample time for me to ask questions. I'm very pleased.”

“Tracy was very thorough in her examination and testing. She answered my questions and was it was very easy to talk with her. Dr. Darrow followed up the appointment with a discussion of my results and he addressed my concerns and explained everything in a way that I was able to understand without talking down to me as some doctors are prone to do.”

“Tracy did an excellent and professional review of my hearing situation. In the year I have been with you, I have been very pleased with the care I have been given, starting with Dr. Kim. ”

“Tracy did a wonderful job with my initial evaluation. Thank you, Tracy.”

“I took my Mom to the New England Hearing and Balance Center because she was having trouble engaging in our conversations and also hearing sounds around her. Although she already had a hearing aid, it was clear that it wasn't working optimally. The New England Hearing and Balance Center gave her a thorough battery of tests, which helped determine exactly wasn't working. They then fitted her with a different type of device, which vastly improved her outcomes. The staff, including Dr. Darrows, was patient, kind, knowledgeable, and helpful. We are so relieved that she is hearing much better now, as it has already noticeably improved the quality of her life. Thank you, thank you...! ”

“I was very pleased with my visit. Dr. Bashaw was wonderful. She explained everything very clearly. I love my devices, they have already made a difference. I look forward to many years of stress free listening!”

“Kim is great! She answered all my questions in detail and was very cordial and welcoming at each visit. Based on my experience, I would recommend Hearing and Balance Centers to anyone.”

“After spending months researching hearing aids, I finally made an appointment at Hearing and Balance Centers of New England. What a wonderful experience! I could not believe that I walked out of the office hearing all the things I had been missing. Everyone who works at the Center is focused on helping you have a satisfying experience while obtaining improved hearing. Buying your hearing aids is just the beginning of an ongoing relationship with the Center as they continue to ensure that you have the best hearing available. I highly recommend Dr. Darrow and his staff.”

“I came here because of Tracy. I have been wearing hearing aids since I was 5 years old and Tracy is by far the best Audiologist I have seen in my life. I've been with her for quite a while and her expertise in fitting and programming my hearings aids has resulted in a huge boost in my ability to hear and understand speech around me. This has really helped the quality of my life. Thank you Tracy!”

“The care I have received has been exceptional. Dr Darrow and staff are very attentive to my needs and they "listen" to understand my hearing loss.”

“Dr. Darrow and staff are professional and comfortable to work with. My experience with my new hearing aids has been excellent. I can hear so much better. The follow-up visits have been quick, but they take the time to adjust the hearing aids to maximize my hearing experience. I recommend these folks wholeheartedly.”

“I've been impressed with the very capable and knowledgeable staff that answered all my questions and have helped to improve my hearing deficit which proved to be a real challenge. I can readily recommend them to do the same for anyone with hearing issues.”

“Dr Darrow was professional and knowledgeable and was able to get me the right hearing aids for my particular hearing problem. His staff reflects the same caring attitude that he has. I recommend him highly!”

“My former audiologist sold her business to Hearing Balance Center in Worcester. The new office on Shore Drive is great and the Staff is excellent. I have made 2 visits concerning problems with my hearing aids purchased 16 months ago from my previous audiologist. Dr. Darrow diagnosed the problems, returned them to the manufacturer and I had them back in 7 working days adjusted to the original settings and working perfect. I was very pleased with this service, promptness and professionalism.”

“We have not been at all unhappy with our visits to your office. Have yet to get to Shore drive location but your Holden office provided good services as were needed. We look forward to meeting you at your Shore Drive location. ”

“I have been hearing impaired for 32 years and was initially told that hearing aids wouldn't help me because of my tinnitis. Several years ago I decided to see if technology had changed enough to work for me. I got my first set of hearing aids and it has been life changing. I hear things that I'd forgotten about such as birds, my car directional and the letter "s", just to name a few. My family and friends are so glad that I can hear them the first time they say something to me. My youngest son was so excited for that he actually took a picture of me wearing my hearing aids and texted it to everyone he knew! Everyone at the Hearing and Balance Centers of New England have been wonderful and helpful. They are so professional and caring. I recommend them to everyone who asks about my hearing aids. ”

“I knew I needed to have a baseline done on my hearing since I was well over 50 years old. I had noticed a hearing decline in social and work situations, and needed to use closed-captioning to follow a television program because I couldn't always see the actors' lips. I thought I had clogged ear canals due to sinus congestion. Wrong! The same day that I met with Dr. Corley, I began a trial with my Oticon hearing aides. I purchased them and had them fine tuned according to my needs over the next month. I am so glad not to be missing out on my students' voices, restaurant conversations, and dialogues with my husband. (HE knows right away when I don't have "my ears in" since I'm misinterpreting him or asking him to repeat.) All staff at this facility bend over backwards to insure your comfort.”

“Great people. Totally professional. Explain everything about hearing aids. I was missing so much before hearing aids. Thank you”

“I have had good experiences every time I go to the office, i do not feel rushed when I have questions or adjustments needed, when I have an appointment I usually get there early and if there is no one ahead of me I am seen right away. I have told people about Hearing Balance Centers of New England. I am really happy to be one of their customers, and hope to be for a long time.”

“A LIFE CHANGING EVENT! I have been wearing hearing aids for over 15 years. After 3 tours of duty in Vietnam and 32 years as a police officer (siren mounted on the roof in those days} my hearing was bad. I had been going to a well known audiologist in Worcester for many years and was getting no ware fast. My hearing was getting worse as time went on and i had been fitted with two different instruments. Had them turned up, to loud, turn them down to soft. After 14 years I said enough in enough and made and appointment at the Mass. Eye & Ear in Boston. They gave me a hearing test that lasted almost two hours, results, sever, almost profound hearing loss. I was told that there was new technology out there that "might" help. I brought the test results to my audiologist and she said, your hearing in not that bad. I said these people are the best in the world, picked up my test results and walk out, never to return. A friend told me about Hearing Balance Center of New England, made and appointment and went. I met Dr. Corley,showed her my test results from Ma. Eye & Ear and all she said was WOW, let me give you a hearing test. After her hearing test she said they were right on the money, but I think I can help you. She got a pair of Oticon Altra2ProTi made some basic settings, no special ear molds and put them in and turned them on. I was SHOCKED I could hear almost normally, after fine tuning them the hearing got only better. This was the first time in years I have been able to drive my car and listen to the radio with out back round noise, drive my car with the window open and still listed to the radio, turned off the CC on my TV. Have a normal conversation with my wife without screaming at each other. Recently went to a wedding with 250 other people and was able to talk with friends. I have gone back to teaching because I can now hear my students. Hearing Balance Center of New England truly changed my life. Dr. Corley was great the other staff were great too. There is no other way I can say thank to the staff and Dr. Corley except write and honest review. If you have a hearing issue Dr. Corley and the staff can help, again they changed my life.”

“Very professional. Not pushy. Very patient. Available for consult anytime. Good quality hearing aids. Would and have recommended to my friends”

“The transition from Claire to Erin has gone very smoothly. She seems very knowledgeable in her field, and there's no gap with another person taking over.”

“My father has had issues with his hearing for years, and after years of his family asking him to get his hearing checked he finally did. He had an appointment with the courteous and professional staff at the Hearing and Balance Centers of New England and has been wearing hearing aids, that he swore he did not need, for about 2 months now and wow what a difference! He is now able to participate in conversations in loud environments like crowded restaurants and no longer feels isolated in such situations, which he now admits to being the biggest benefit of wearing the hearing aids. While shopping with my father, my sister and I made some sarcastic remarks to one another in a volume he normally would not hear about his choices, which he jokingly responded " Hey, I have my hearing aids in today, I can hear you. How long has this been going on?" Nothing gets by him now. I would like to thank the Hearing and Balance Centers of New England for helping my father and to highly recommend them to those who feel they have a hearing issue and even to those who don't believe that they do (like my Dad)!!”

“A relaxed, professional, and thorough exam with the most congenial staff. A great experience with caring professionals and follow up to ensure satisfaction. Highly recommended.”

“My first meeting with Dr.Corley put me at ease. She explained everything to me about my hearing problem. After getting my hearing aids I did not believe how wonderful it is to hear what people are saying. Its' real nice to now join in a conversation. The best investment that I have ever Made.”

“Dr. Corley is amazing! She is the first doctor to sit down with me and take time to listen about my sons hearing issues. Our experience has been life changing. After endless trips to Boston and not having any success; my son finally has hearing aids and can hear the way he should. She's always prompt getting back to me with any questions or concerns. Thank you Dr. Corley!”

“I have been going to the Hearing & Balance in Holden for almost ten years and have been very satisfied. Recently I was upgraded to a new set of Oticon hearing aids. I can't believe how Oticon's technology has improved over my old one. For me the words " huh & what" are in the past !! Thanks to Oticon, and the doctors who have given me the gift of hearing.”