A message from Doctors Hearing Care about COVID-19:
This office has temporarily reduced office hours to 8:30 to 3:00 Monday through Thursday and 8:30 - 12:00 noon on Fridays due to COVID-19 precautions. Please call for details and check back for updated information.
Amy Kirkland, AuD
Dr. Amy Kirkland is a licensed audiologist who earned her Master’s degree in audiology from East Tennessee State University and later earned her Doctorate in audiology from the University of Florida. Her experience was achieved working in a variety of clinical settings for nearly two decades and attends continuing education opportunities to stay current on the latest advances in research and hearing aid technology.
Melissa Westall, AuD, FAAA
Dr. Melissa Westall earned her Doctorate in audiology from the University of Louisville and is a member of the American Academy of Audiology. She has been working with Dr. Amy Kirkland since 2003 and partakes in education opportunities to stay abreast of the latest technology.
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 68 verified patient reviews for Doctors Hearing Care! Their average review score is 4.94 () from 68 reviews.
“Professional, caring and the nicest ladies you ever met. ”
Diantha D. of High Point, NC 03/10/2023 Review submitted online
“I have been going to Doctors Hearing Care for over 15 years. I drove from Raleigh to High Point today to get my checkup. Their care is superior and I love the entire staff.”
Brenda S. of Raleigh, NC 02/15/2023 Review submitted online
“Love my new friend, Dr Kirkland. Have learned so much in such a short time and feel she cares about me and my well being. Received my hearing aids today, and it’s a whole new world.”
Judy P. of High Point, NC 01/26/2023 Review submitted online
“I am a new patient to this practice but I have had hearing aides before. I have been very pleased with the amount of caring, knowledge and patience exhibited by Dr. Kirkland. I really feel she is trying to give me the best hearing aide for my needs.”
Patricia H. of Greensboro, NC 12/24/2022 Review submitted online
“The staff is outstanding. Ms. Penny greets everyone that comes in the door with a smile in her voice. Both Dr’s are just absolutely wonderful. ”
Nellie T. of High Point, NC 11/30/2022 Review submitted online
“Love the friendly atmosphere . ”
Helen M. of Greensboro, NC 11/17/2022 Review submitted online
“I have been enjoying my lyric hearing aid for 5 years and have not had one problem! I forget that I am wearing them. I love going to see Amy once a month and feel like the staff is family! Would not go anywhere else!!! This is the best!”
Babs M. of Greensboro, NC 09/17/2022 Review submitted online
“Very thorough, knowledgeable and friendly. Explained everything clearly. Thank you!”
Duane W. of Lexington, NC 09/09/2022 Review submitted online
“Great experience with terrific service and sound guidance from Dr. Westall. She really took the time to help me identify the best hearing aids for my needs and the process to them was super easy. I absolutely love the devices I got. ”
Jeff F. of High Point, NC 08/31/2022 Review submitted online
“Always the most professional of any audiologist I have used. Used two others before I found Doctors Hearing Care.
They care and help you”
Larry S. of High Point, NC 08/24/2022 Review submitted online
“I thought the appointment was helpful and gave some worthwhile information”
Ta.mi C. of Greensboro, NC 06/18/2022 Review submitted online
“Dr. Amy has been taking care of my old ears for over 20 years! She has always provided me with loving and knowledgeble service. I feel at home when I visit Doctors Hearing care!”
Doug W. of Greensboro, NC 05/26/2022 Review submitted online
“Dr. Westall is most knowledgeable and professional with my audiology care. Melissa, Amy, and Penny are a perfect team!”
Dr. J. O. of Summerfield, NC 05/24/2022 Review submitted online
“Dr. Westall takes the time to explain things to you with the utmost details. My questions were answered in a way it made me feel comfortable and satisfied with her answers. Her exams and rechecks are very thorough. I'm glad that I came to this office for my hearing aid needs. One thing I would like to mention though, it's time to get rid of the masks. If office staff wishes to wear them that's fine but they shouldn't be requiring everyone that walks in the office to wear one at this point.”
Arlene L. of High Point, NC 05/03/2022 Review submitted online
“Dr Amy is very thorough answering my questions and concerns. Wouldn't go anywhere else.”
Bob P. of Kernersville, NC 05/02/2022 Review submitted online
“This is my second visit with Dr. Kirkland and on both I give her excellent. She is one of the best sale ladies I have met. I am sure of this because she knows her product and the best way to apply it. I am very pleased so far.”
William H. 04/22/2022 Review submitted online
“Dr. Kirkland helped me with my first set of hearing aids many years ago and has continued to look after me with a tremendous knowledge and gives of her knowledge very unselfishly. Thank you Dr. Kirkland..!!”
Henry C. of Greensboro, NC 04/09/2022 Review submitted online
“Dr. Kirkland has helped me hear well for about 15 years. Doctors Hearing Care provides state of the art devices and service. In my latest visit Dr. K. introduced a new instrument that will provide me multiple hearing modes which I can access from just one button on top of each instrument. This will enable me to adjust quickly to several different environments without using an app on my phone. I know from many positive, past results that she will expertly program these devices for each environment I need. I would not even consider a different audiologist.
Robert C. of High Point, NC 04/06/2022 Review submitted online
“All ok, except I was in a different office and left alone while my earphone was worked on. I would like to have observed what was done for purely personal interests. I am glad my volume level was turned up. All my questions were answered.”
Alfred B. 03/30/2022 Review submitted online
“Amy Kirkland and staff are very professional and caring. They have always quickly responded to questions and concerns. Their follow up to fitting for hearing aids is excellent. I highly recommend Amy Kirkland and Doctors Hearing Care.”
Sara L. of Colfax, NC 03/19/2022 Review submitted online
“Dr. Kirkland is very professional and personal and I enjoy my visits to her office. I am confident of any suggestions she may make and will always recommend her office to other’s.
Penny is also a very pleasant person and always very helpful of anything needed.
Hal K. of Greensboro, NC 03/18/2022 Review submitted online
“Could NOT have found a better group….!”
Dianne D. of Greensboro, NC 03/14/2022 Review submitted online
“Selecting a new Doctor is always a bit unnerving. From the minute that I stepped into the office (over 10 years ago), I knew that I had made the right decision for me. Do not hesitate - make an appointment with Doctors Hearing Care. You will be amazed how your life improves when you can hear!”
Cathi B. of Greensboro, NC 03/13/2022 Review submitted online
“What a welcoming, wonderful practice!
Penny, the receptionist, could not be more helpful and I treasure Dr. Kirkland.
I am very pleased with her care. ”
Karen L. of Greensboro, NC 03/01/2022 Review submitted online
“Dr. Kirkland is exceptional. She is always available to help, even after hours. I’ve been seeing her as a patient for over five years and I hold her in the highest regard.
Highly recommend A+++”
David R. of Sarasota, FL 02/27/2022 Review submitted online
“Dr. Westall is someone who will give you the facts as well as good advice. She is kind and understanding, having taken care of my mother's needs the last ten years of her life. She is now monitoring my hearing for when I get to the point I need hearing aids. ”
Patricia M. of High Point, NC 02/25/2022 Review submitted online
“Dr. Kirkland and everyone in the clinic are all very professional, knowledgeable, and caring. The clinic runs on time and never is overcrowded. Dr. Kirkland takes ample time to discuss my options and to explain everything to me.”
Lynn B. of Greensboro, NC 02/16/2022 Review submitted online
“Dr. Kirkland and staff are great! They provide friendly, personalized care. Always concerned and helpful to whatever my hearing needs are. Highly recommended!”
Lesley T. 01/04/2022 Review submitted online
“The doctors and their staff are the best.
The most knowledgeable and professional in the profession.
Always accomplished my goal of hearing better.”
Larry S. of High Point, NC 12/15/2021 Review submitted online
“Went in for a hearing test today because I was having trouble hearing, can’t read lips anymore due to the masks. Penny was super friendly and the whole staff made a point to say Hello- very rare now a days! Melissa did the hearing test, we talked about what my best options would be. I was interested in Lyric hearing aids, she measured my ears and I walked out of there actually HEARING what people were saying. I can’t thank her enough! Exceptional service. Thanks again.”
Lisa F. of High Point, NC 12/13/2021 Review submitted online
“I love Amy and the entire staff at Doctors Hearing Care. You can not ask for a better group to help with your hearing needs. ”
Patricai G. of Mcleansville, NC 12/11/2021 Review submitted online
“Excellent experience. I had thought I might have trouble keeping them in my ear. Surprise! Not uncomfortable at all. Highly recommend.”
Ruth K. of Summerfield, NC 11/17/2021 Review submitted online
“I have always received excellent care from Dr. Amy Kirkland. ”
Paul L. of Oak Ridge, NC 07/31/2021 Review submitted online
“Excellent personalized service. And excellent follow-up appointments. Friendly, thorough service and outcome.”
Suzanne S. of High Point, NC 07/23/2021 Review submitted online
“Awesome customer service. Good review of needs and options. Fully satisfied ”
Pam E. of Linwood, NC 07/21/2021 Review submitted online
“They are very caring understanding and always ready to help great customer service ”
Kim H. 07/18/2021 Review submitted online
“Professional, kind, compassionate attitude. Questions answered...one on one care...all appreciated.”
Linda M. of Greensboro, NC 05/20/2021 Review submitted online
“I have been a patient of Dr. Amy Kirkland for the past six years and have enjoyed excellent care and advice in managing my hearing loss. Working outside creates additional stress on my hearing aids and Doctor's Hearing Care's annual maintenance agreement has proven to be a good investment in keeping my aids in good working condition, as well as, providing frequent check-ups on my ears and hearing. Dr. Kirkland, Dr. Westall and Penny always make each visit a pleasant experience. I highly recommend this practice to anyone needing help with their hearing!”
Lewis M. of Greensboro, NC 05/17/2021 Review submitted online
“These ladies are very professional and caring. They do their best to see each patient is when the need arises. Their office is always clean and well organized. All on the staff are very friendly. I couldn't ask for any better care.”
Leon P. of Pfafftown, NC 04/19/2021 Review submitted online
“As always another professional and pleasant experience with Penny and Dr. Westal and Dr. Kirkland. I have been a patient of Dr. Kirkland’s for many years. They really take the time to provide me with what I need from simple device maintenance to being fitted for new devices. Would not go anywhere else.”
Lesley T. 04/07/2021 Review submitted online
“This office is the friendliest that I have ever delt with. I've been a patient for almost 5 years and have had a fun and professional visit every time. They are knowlegable and answer all questions that I have .I consider them my friends and always look forward to seeing them.”
Babs M. of Greensboro, NC 03/20/2021 Review submitted online
“This office was great. The staff were friendly and patient and made the entire experience for getting my hearing aids easy. I definitely recommend this office to anyone thinking about getting a hearing test and buying hearing aids. ”
Eileen M. of High Point, NC 03/09/2021 Review submitted online
“This is an impressive group of professionals who are both compassionate and excellent in the field of hearing. I am so glad I chose this practice and can highly recommend it to all. ”
Suzy W. of Greensboro, NC 03/08/2021 Review submitted online
“What an amazing group of compassionate and knowledgeable professionals. I am fortunate to be one of their patients. The day I walked out of their office, being able to truly hear again, I was able to hear leaves being blown across the pavement. It was startling to realize him much I had been missing. Many thanks to Dr. Amy Kirkland.”
Cathi B. of Greensboro, NC 02/26/2021 Review submitted online
“Dr Kirkland gave me my life back. I was missing so much not understanding conversations with my grandkids or anyone for that matter. The day I got them was so awesome. After a world of muted sounds walking out her door and being assaulted by the noise of cars going by, the clicking of my directional light...it was wonderful. I am ever so grateful to her! ”
Nancy P. of High Point, NC 12/27/2020 Review submitted online
“Staff was very friendly; it was easy to get an appointment. Dr. Amy was very thorough and explained the results in detail. ”
Joanie B. 11/05/2020 Review submitted online
“The staff are warm friendly . Dr. Westall is easy to understand and she is eager to answer questions . I find the folks at Doctors Hearing easy to work with and I am happy to give an excellent rating.”
patricia r. 10/14/2020 Review submitted online
“Dr. Kirkland was thorough and patient in explaining my hearing loss and the best way to address it. She was highly recommended to me, and after my appointment, I can recommend her as well.”
Marianne R. of High Point, NC 10/13/2020 Review submitted online
“Amy Kirkland and her staff have helped me with my hearing problems since she opened her practice. She is an outstanding lady. The only problem is I can now hear my wife fussing at me. Amy says this is a personal problem outside her sphere of influence.”
John B. of Greensboro, NC 06/29/2020 Review submitted online
“After being away 3 years working with VA for no cost, i am back with my LYRIC and Doctors Hearing Care. Both Dr. Kirkland and Dr. Westall are GREAT. Could not be more pleased with their service.”
Michael S. of High Point, NC 06/29/2020 Review submitted online
“Dr.’s Hearing Care is superior in all areas of hearing care. The staff is personable, professional, and provides services with complete satisfaction . ”
Carolyn B. of Greensboro, NC 06/04/2020 Review submitted online
“Everyone on the staff from Dr Melissa, Dr Amy and Penny are very professional and friendly. Always ready to help and very knowledgeable.”
Leon & Sonny P. of Pfafftown, NC 06/04/2020 Review submitted online
“Thank you for fixing my appliance Tuesday, it is great to hear again. It is always a pleasure to visit your office, even during Covid-19!”
Mike W. of Greensboro, NC 05/28/2020 Review submitted online
“Very pleased with my experience at this practice.”
Diane W. of Jamestown, NC 04/24/2020 Review submitted online
“Great experience! Would highly recommend Doctors Hearing and Amy Kirkland!”
Harold F. of Thomasville, NC 02/06/2020 Review submitted online
“Awesome! Dr. Amy has been so great explaining everything and making sure my devices are just right for me! ”
Barry C. of Julian, NC 01/19/2020 Review submitted online
“I have been treated by Amy for 3 years and have enjoyed every minute! The office is fun and I consider them good friends. The lyric hearing aid has been awesome and I have had no problems. I would encourage everyone to go there! Penny is fun and very efficient and great at answering questions. I always enjoy my visits to them!”
Babs M. of Greensboro, NC 12/17/2019 Review submitted online
“I have been a patient of Dr. Melissa Westall for several years now and I am thankful for her knowledge and her willingness to try new technology. I feel that I am in good hands and that you can call the office with any issues and Penny will follow up and call you back asap. You can feel they really care about you and you are like family to them. Yes I would recommend Doctors Hearing Care because it is just not always about knowledge and being professional (they have plenty of that) but it is also about how they approach you with warmth and understanding and willingness to listen. In my long years of dealing with audiologists, they are the best.”
Anne-Marie W. of Thomasville, NC 06/23/2019 Review submitted online
“Dr. Kirkland determined the degree of my hearing loss and then offered a choice of solutions. Her advice has always been helpful and accurate and I have confidence in her ability. The staff are friendly and efficient.”
Paul L. 06/22/2019 Review submitted online
“I have had a multi-year professional relationship with Doctors Hearing Assoc. Dr Amy Kirkland has been my primary caregiver, but the entire office staff are top notch. I have been very pleased with their service and friendly demeanor. Thank you!”
Otis F. of Greensboro, NC 06/15/2019 Review submitted online
“I always enjoy my sessions with Dr. Kirkland. She is knowledgeable and helpful, and I have confidence in this clinic.”
Suzanne K. of High Point, NC 05/31/2019 Review submitted online
“Dr. Amy is absolutely wonderful. She really cares about her patients and is very knowledgeable. She takes time to listen to my concerns and is able to offer great advice.
I am so glad that I went to her with my hearing problem.
Bob P. of High Point, NC 05/21/2019 Review submitted online
“Dr. Melissa Westall is most professional and knowledgeable with her audiology care for me. Many thanks to Melissa, I have enjoyed being able to participate in conversations in busy restaurants and convention halls the past four years. Dr. Amy Kirkland and Melissa along with Penny really care about their patients.
Dr. John O. of Summerfield, NC 05/20/2019 Review submitted online
“I just LOVE this place!! Dr. Kirkland and her staff always stand ready to give you the best in hearing care. As professional as everyone is, the atmosphere is always warm and friendly............they make you feel like family! Thank you Dr. Kirkland for giving me a new lease on life........I love the new sounds I'm hearing! I would recommend Doctors Hearing Care to everyone!”
Sylvia C. of High Point, NC 05/13/2019 Review submitted online
“Very professional organization.....up to date on technology and offering the most advanced products in the industry. Very sincere in working to understand your hearing problems and get them corrected.
Before learning about Doctors Hearing Care I had been to two other local doctors without any success in correcting my hearing deficiencies.......I would certainly recommend Doctors Hearing Care to everyone.”
Larry S. of High Point, NC 05/09/2019 Review submitted online
“It is going to change my life. I was so impressed with Dr. Kirkland and her office and when she saw how excited I became she shared that same excitement! I left her office and shared with a friend who needs hearing aids and helped get her an appointment with Dr. Kirkland in two weeks. I am one more happy lady. ”
Carolyn L. of High Point, NC 05/08/2019 Review submitted online
“Dr Kirkland is without doubt the most caring of all the hearing specialists with whom we have dealt. Truly accommodating and determined to get the right solution for the patient.”
John R. of High Point, NC 10/19/2018 Review submitted online
“I have been a patient of Doctors Hearing Care for about 5 years. The Doctors that are associated with the practice are very professional and very pleasant to work with in selecting the correct hearing aid for the patient. I recommend them highly if you need hearing services.”
Tom B. of Mocksville, NC 10/10/2018 Review submitted online
Doctors Hearing Care is locally owned and operated and provides individual hearing care plans for their patients based on the patient’s needs, lifestyle and budget. They utilize state-of-the-art equipment and services along with the latest in technology in hearing aids and devices from the top manufacturers. Their professionals develop a lasting relationship with all their patients in order to ensure complete satisfaction in their hearing healthcare.
Hearing care services
Our services include:
comprehensive testing and evaluations
digital hearing aids and devices
assistive listening devices
hearing conservation services
custom hearing protection, earmolds and earplugs
Call us today to see how we can help you hear better.