Audiology Associates of North Florida - Mitcham Drive

“Very thorough. Listened carefully. ”

“Audiologist Mary Susan Thornton is fantastic. Been seeing her for years and could not be happier. Extremely knowledgeable and professional. ”

“Erin Lackinger, AuD is AWESOME!!!! Dr. Erin is wonderful, competent, personable, and patient. Thank you for your diligence in helping me have the best hearing experience possible. I have awarded the practice five stars because of Dr. Erin. That being said, they have a long way to go with scheduling. There is no such thing as a returned phone call using voice mail or in person requests for a call through the practice's window. Apparently there is one scheduler and when she is off, nothing gets done. The practice should have a backup in place but does not. The scheduler was out for a week and a half, and you can guess, nothing got scheduled AND of course no call back after her return even though the doctor asked for an appointment and two people in the practice were contacted in person and asked to set up an appointment. PLEASE fix this scheduling system. Your docs are too awesome to have to meet up with frustrated patients. Thanks!”

“Once I got my appointment, I had nothing but praise for Mary Sue, Beth and her staff. But, I gave up trying to book an appointment. In mid April, I called 3 times, only to be passed to voice mail. So, I specifically left a brief voice mail message that said “I’d leave my May Calendar open for the clinic to book a day, date and time - then, call me to confirm.” No one listened to my request. I received 3 call backs telling me to call office number and extension. When I told my wife I was going to find another provider, she intervened. You need to fix your appointment-setting process. I’d be surprised if other clients haven’t gone elsewhere after a similar frustrating appointment-setting experience. ”

“Excellent Service, Friendly, Helpful with your needs. You will find that Professional Personal evaluate your needs, through testing that pinpoints the exact level of your hearing needs. They explain very well what the results of the testing are. They then make recommendations on what your needs are to improve your hearing. I found them to be exact in my problems and in explaining the solution to my hearing being corrected and greatly improved. They showed me the mode hearing aids that I needed to correct my hearing lose. I'm now truly happy in the help and service they have given to me.”

“Great services here, detailing any changes in my hearing since my last test 5 years ago. Audiologist went over importance of hearing protection in daily life. Top notch service, thank you.”

“Professional and friendly staff. Lisa is wonderful and very attentive to my hearing aid needs.”

“I have been using Tallahassee Ears, Nose , and Throat for more than 30 years . Mary Susan is great to work with as is the rest of this group. Thank you for always looking out for me!”

“Check in was with little waiting. Hearing test was administered very professionally and the results were reviewed to my satisfaction.”

“Dr. Nowlin has worked with me from the onset of my hearing loss. She is assuring and clear in her recommendations. I have no reservations in suggesting her or this group for assistance. ”

“I have received exemplary care and assistance from Dr. Susan Nowlin. Friends tell me about cheap prices online or others, but Dr. Nowlin's advice and professional knowledge, and her attention to patient needs are immeasurable.”

“In the year I have been going to DR Erin Lackinger, she has always worked to make sure I am satisfied with how my hearing aids are preforming. She is a fantasic DR, whom I would highly recommend, and who treats you like a friend. Thank you Erin”

“Dr. Thornton is fantastic! I have been with Mary Susan for many years now and have profound hearing loss. She goes out of her way to take care of both my and my daughter’s hearing needs, we love her like family! In our opinion she is the BEST! The clinic itself is excellent and everyone is friendly and helpful that we have dealt with. ”

“Dr. Thornton is excellent and caring. She always helps me. She and the staff have been thorough and careful through the pandemic ordeal.”

“Dr. Thorton was my mother’s audiologist and has now become mine. I find her to be professional while being friendly and concerned with her patient’s well-being overall. I have had nothing but wonderful experiences with this office.”

“had an annual checkup, my results were the same as last year so all went well. had one of the hearing aids modified with a longer wire. Lisa did a great job and was great to work with. ”

“Excellent service with a smile. People focused. ”

“Lisa's the best!!!”