HearingLife - Willoughby

“Kathleen was very helpful and showed me more about how to care for my hearing aids. I will be coming back. She spent as much time with me as I needed. I did not feel rushed. Very nice lady.”

“My wife and I received very valuable information about our hearing health. Thanks to the staff and audiologist for their sincere and honest care. We will follow up in one year. Thanks once again. ”

“Kathleen was very informative and spent quality time with me. She answered my questions and put me at ease.”

“Mary Beth is kind, knowledgeable and very caring. Cathy is an asset to the group and is also very helpful. ”

“I especially appreciate the one on one attention and also the prompt response whenever I need help. ”

“Always trying to be accommodating and helpful. ”

“Hear Wright is the best! ”

“The first time I walked in I was fearful of the experience. I needn't have worried. Both Kathy and Mary Beth couldn't have been more comforting and welcoming. Every visit has been the same. ”

“I liked the friendliness and competency. ”

“Very friendly and knowledgeable and courteous! I am very satisfied with this office and staff. ”

“A very professional approach, but at the same time, extremely friendly. Also, the audiologist explained everything thoroughly and understandably. ”

“Hear Wright is very professional and yet very warm and friendly. They are very complete and explain everything. All my questions and concerns were answered. ”

“I like the personal care given to the upkeep of the hearing device. Wonderful people to interact with. ”

“Excellent explanations of hearing loss and how the devices worked and helped. ”

“I liked the attention and treatment I was given. ”

“I like best how Kathy and Marybeth work so well with my 93 year old mother. They are very gentle, compassionate and caring. They never rush us or make us feel hurried. ”

“I like best how the staff is so knowledgeable, friendly and helpful. I feel like they really know me, what I need and they recommend the best products that fit my lifestyle. ”

“Mary Beth Wright and her staff are truly caring professionals. I would recommend them to anyone seeking quality hearing services. ”

“The people are friendly and so helpful! They answer all your questions so you understand everything.”

“Good people to work with. ”

“My experience was fantastic!”

“I like that I can drop in most times, I just call ahead. Very knowledgeable and very kind to me and patient with my questions. ”

“I liked the attentiveness of Mary Beth Wright; it begins the moment you walk through the door. I observed their detail to customer service my first visit and each visit thereafter. ”

“I liked the professionalism! Friendliness of the staff, concern that hearing aids are working effectively and the concern for my well-being. ”

“I liked the service and the people, very nice and friendly. ”

“The staff was the best!! If people would talk louder, I wouldn't need the hearing aids!”

“Good care. Real concern about how you are doing with your hearing aids. Make every effort to be sure you are getting the most good out of your hearing aids. Very prompt service. ”

“All staff are professional and kind. They helped me a great deal.”

“They are prompt and efficient. ”

“Knowledgeable staff, personal attention and they explain the technology. ”

“Very friendly and always able to help get you in when needed. I feel very comfortable talking and asking questions. ”

“Everyone is very friendly, knowledgeable and answer all of my questions. ”

“Love Marybeth and staff. They are very helpful and professional and have helped me hear birds chirping again! Thank you!”

“Hear Wright always takes the time necessary to insure that all of my questions are answered and that I understand everything from my visit. My hearing is greatly improved. ”

“Very good service and addressing the problems I had with fitting the hearing aid into the ear canal. ”

“I liked that they gave me the opportunity to ask questions or express concerns. They made everything easy to understand. ”

“Mary Beth is just awesome. Helps you in whatever you need and is a very compassionate person. She does everything you need or want. Also, Kathy the receptionist, is also so helpful. I am a very satisfied customer. ”

“Smiling, friendly and professional from the receptionist to the audio people. They listen and try to adjust your hearing aids to your hearing problems. ”

“Everything is excellent!”

“I liked EVERYTHING!!! Mary Beth Wright has changed our lives. We had tried "other " hearing facilities ("4" to be exact), none helped find a device that could help. My husband was so depressed and just gave up, but....with the help of "Kathy" (Mary Beth's receptionist), we got my husband to try "one last time" and yes - we got our own little miracle - he can now hear - with no static or annoyances and now we claim "Hearwright" as our own and as our family. They are #1 thee best.”

“Mary Beth will answer any questions or concerns and gets to the problem areas I have with my hearing aids. She gives you as much time as needed and adjusts the aids to offset any problems at that time!”

“Prompt, answer my questions and service is good. ”

“Couldn't find nicer people to take care of your hearing. They are wonderful. ”

“I liked that my budget was considered. I am able to schedule my appointments for my convenience. I love that everyone at the Willoughby office has been kind and considerate. I don't have to buy batteries for 3 years! Kelly has been so helpful with her encouragement. ”

“I liked the one-on-one personal care. ”

“I wouldn't come to Hear Wright unless I was completely satisfied, and I am!”

“Hear Wright has been my ear care provider for several years now. They had always treated me like it was my first and most important visit. I am younger and perhaps more active than the average hearing aid wearer, but Hear Wright has always been understanding and accommodating to the extra attention my aids need. ”

“I appreciated the complete professionalism of the Hear Wright staff. From the initial testing, product selection and training, everything has been top notch. Periodic follow-up visits are also included in the process. ”

“What I like best are they are near retirement home where I live, everyone is very friendly and helpful and the excellent care and follow-up. ”

“I liked the friendly service with a smile from both Mary Beth and Cathy. Thank you. ”

“Mary Beth is a caring person (as well as her secretary Kathy). She is conscientious and is concerned for her patients. She makes sure everything is correct and she does have a great product!”

“Very friendly and informative. ”

“I liked the service the best. ”

“Mary Beth Wright works with me personally and I feel that I have an expert taking care of my needs. ”

“I liked the professional, courteous staff. They listen and try to answer all the questions you have. ”

“My hearing loss is severe and hearing aids have a tendency to feed back. Mary Beth has worked hard to make everything work right and the fact that she really cares is important. ”

“I appreciate the regular check-ups and cleaning ears when needed. ”

“The moment you walk in the door you are welcomed with a smile! Mary Beth Wright is not only very professional, but also very personable. Her staff puts you at ease. I am very happy I chose Hear Wright for my hearing care. Thank you Mary Beth and staff!!”

“Excellent.”

“I was treated with respect. Mary Beth helped me to accept my hearing loss. I will tell all of my family and friends. ”

“I liked the great service the best. Very nice and very educated. Very concerned with my hearing loss. ”

“It was all great. Mike changed the cups and cleaned them and gave me new batteries. As technology improved, he suggested better ones. Boy can I hear great. I am very pleased. ”

“When you walk into the office at Hear Wright, everyone will do what ever it takes to make sure your personal needs are taken care of. I mean all of your needs! Before you go any where else, give Hear Wright a try. Thank you. ”

“I liked the knowledgeable and efficient technicians and the friendly and warm welcome. ”

“They are friendly and quick but very professional. Best place and very thorough. ”

“I liked the warm greeting I got when I entered the building. I appreciate the way Mary Beth takes care of my hearing needs. She makes sure I'm satisfied and makes sure I'm supplied with batteries.”

“I liked the excellent service and the happy attitude of the personnel in the office. I would highly recommend. :-)”

“I appreciated the professionalism, honesty, affordability, service and friendliness. Thank you!”

“What I liked best was the follow up on the person, ensuring hearing is still okay, friendly environment and they really care about you and your ability to hear well. ”

“Mary Beth and her assistant are always very nice to everyone. They listen to my questions and help me to get better hearing help from my hearing aids. I appreciate them so much. ”

“I liked the friendliness the best. ”

“Mary Beth Wright, audiologist and owner, has been so helpful to me with my hearing issues. She is very knowledgeable; sweet, sweet lady. The receptionist Cathy, has been very kind and helpful as well! ”

“After buying my hearing aids, I liked the great service I received on the warranty work. Also, they are extremely courteous when I have a problem. ”

“The product is good, but the professional service was genuine care, given with a smile which is rare in today's service industry. They always end with "is there anything else I can do for you?", thank you. ”

“My experience was excellent. ”

“I appreciate the friendly courtesy that Kathy and Mary Beth showed everyone they saw in their office. Mary Beth answers all questions very delightfully. ”

“The three things I liked were, the on time appointment, they were friendly and the great service. ”

“Mary Beth and her staff are great! They are very knowledgeable and caring about your hearing! They are able to work with any budget to get you the best hearing aid possible. Very happy I went there. ”

“As soon as you walk in the door, you are greeted with a smile and feel welcome. Mary Beth and her staff are always friendly and professional taking care of your hearing needs. ”

“Kathy, the girl at the desk, is always smiling at me and everyone. Mary Beth is a good person to work on my ears. I love to go to the office because I can hear better. I would recommend Hear Wright to everyone. ”

“I liked the friendly staff the best. ”

“I liked the friendly atmosphere, the quality of the hearing aids and they care that the aids are working for me. ”

“I like the company, they treat you right. I can hear good! I like Cathy and Marybeth.”

“I enjoyed the friendly, attentive service. They're always trying to help you do your best at hearing. I like the batteries. I have told others to go here. ”

“I appreciate Mrs. Wright's thoroughness and pleasant personality as well as her competence, and Kathy's ability to make us feel so comfortable when we are in the waiting room. ”

“They are very friendly and always more than willing to work with me if I had to change an appointment. Really good people.”

“I liked that they are very caring. Did not push for a sale, they understood that I could not afford the top of the line product. They gave a lot of helpful information. Thank You. ”

“They take their time with you and explain every detail very well until you understand clearly. They show you how everything works and goes and makes sure you got it correctly. Very good personality!!”

“I like that I can call for help anytime. The staff is very accommodating; free batteries. ”

“They are the friendliest and the test was so easy.”

“I appreciated the fact that Michael fixed my hearing aids right away. ”

“They are very friendly, helpful and professional.”

“Mary Beth is excellent. She treats us like family! The office staff is very nice and very helpful. Thank you!”

“I liked the pleasant way Mary Wright handled things, she was a gem. As far as the hearing aid goes, it cost too much for the hearing I am not getting. It is a lot better but not quite what I thought it would do. ”

“They were very friendly & easy to talk to.”

“From my first phone call to Hear Wright I have received the best professional care — Cathy (girl Friday) is wonderful, helpful, and accommodating. Mike Thompson, licensed hearing specialist, is second to none, provides first class care which is ongoing. Exceptional service to handle your hearing problems!”

“They are very friendly and listen to what you have to say, whether its questions, complaints or compliments. Excellent hearing aids. ”

“I appreciate the extra effort they made to improve my hearing.”

“The personnel are simply the best. The service is exceptional. ”

“Skilled staff who are concerned about my hearing needs. And they are pleasant to work with. ”

“I like the excellent, careful service and the nice way the client is treated. ”

“Marybeth is very attentive when you are talking to her. She will answer my question and explain things in an easy to understand language. Even though my hearing aids are old, she always makes adjustments for them. She is just great!”

“The owner is very professional; don't have to wait long for your appointment. The testing is free and they take good care of you with often service. ”

“She is very patient and goes over it several times, helps one if they are having trouble. It was just fantastic.”

“Hear Wright Inc. has been of service to me for many years. I always look forward to going to my appointments. The staff are very warm and friendly and always call to remind me of my appointment. If you haven't tried them, please do so. ”

“The hearing aids I have now fit so much better than my old one. I am leaving them in 14 hours a day and am having conversations so much better now. ”

“Everyone here has been prompt, courteous and knowledgeable and the hearing aids are great. ”

“I have been wearing hearing aids for 33 years and Hear Wright has been the best overall experience I have ever had. Hear Wright's customer service has been outstanding and the staff is friendly and courteous. I highly recommend them. ”

“Very very good!”

“Hearing test is excellent. Fitting of hearing aid persise, making sure your fitted correctly. When some thing goes wrong more than willing to set it right. Friendly/caring. ”

“Everyone is extremely friendly and I like the follow up phone call after I visit to make sure everything with the hearing aid is fine. ”

“I like their friendliness and their concern about my hearing problems. Will definitely tell others. ”

“Excellent service.”

“I was really amazed at what I was missing until I got my Hear Wright hearing aid. I just love mine!!! Now I can understand what people are saying without repeating. If your hard of hearing, get Hear Wright. ”

“They are a very warm, friendly and professional staff. They make sure that your hearing needs are met with the hearing device that fits that need and your budget. ”

“Never had to wait long to be seen and feel these hearing aids are just right. ”

“My mother was well pleased with her appt. and I as her care takecaker was so relieved to find her sudden ear loss was only minor. She's 102 years old so expected the worst. ”

“Warm welcome and knowledgeable people, thorough care, fine equipment. ”

“Very accommodating to my needs. ”

“Nice to hear at 100%.”

“I really like the way the hearing aids fit perfectly and how I can hear everything clearly. I've been wearing hearing aids for over thirty years. Hear Wright is the best. ”

“I really like the people that work there and the service they give you. What else can I say?”

“I liked the explanations of test and the results of my reactions to the sounds and levels of intensity, satisfaction of ability to know my level of hearing. ”

“He adjusted my hearing aids within 20 min. No one else has been able to do that in 3 yrs. I seen your ad on TV and thought I might as well try your company. So glad I did!!”

“Everything -- People -- friendly place. ”

“Everything is explained and questions answered!”

“Friendly. Efficient.”

“I appreciated the personal interest from Kathy (receptionist) to Michael (hearing aid specialist).”

“They were knowledgeable and cooperative. ”

“I like the pleasant welcome when you walk in. I could not experience a more friendly office. Mary Beth Wright is the most pleasant and helpful audiologist I've seen & heard. ”

“Very informative. Very understanding. ”

“I really liked his knowledge and expertise. It was a very good experience. I would certainly go back - they were great!”

“So efficient, very patient, great atmosphere when you walk inside. Just hope that others will enjoy the same and avail themselves to what Hear Wright can do for them too. Thanks so much.”

“Courteous and prompt service. They listen to your needs and make suggestions and adjustments as necessary.”

“They were very knowledgeable and friendly and helped me out a lot.”

“My experience with Hear Wright was EXCELLENT. Mary Beth is a genuine person who really wants to satisfy you. She is not happy until you are happy - my kind of person.”

“I like the ability to control the volume and ease of insertion.”

“Mary Beth was awesome - very professional, no pressure to buy. Thank you so much.”

“I like everything about Hear Wright.”

“No complaints - everything's great.”

“They were very patient with me.”

“I like the ease of inserting the aid into my ear. Quality is good. Service is good! Service after I received the aid is great!”

“They fit my ears just perfectly. I don't feel like anything is in my ears. I had hearing aids before for about 10 years from somewhere else and these are so much better!”

“Professional. Very courteous.”

“Good service, nice people. ”

“Hear Wright opened my eyes to options I did not know about. Options that will improve my quality of life by hearing more and asking "what" less!”

“Availability is wonderful and a very caring staff. The office is very close by.”

“I like the way I am treated and the good service.”

“I like the excellent technical support.”

“I like the service, they explain everything. Both ladies have a great personality and I like the plastic tips and the anchor. ”

“Diane is very good.”

“Diane is great!”

“Excellent service, care and attention from Dianne Probst. She was professional, helpful and courteous in taking care of and fixing my problem. Outstanding hearing professional!”

“I am able to hear my wife better and six grandchildren! They don't have to repeat words to me and I can hear better on phone calls.”

“I like the friendliness and all the tests I go through to make sure my hearing is right.”

“She makes you feel like you are at home. She does what she said she would do. She really tries to make your hearing better for you.”

“I like the superior one-on-one care. No issue is too irrelevant, even "itchy" ears are treated. Never a long wait to be seen. Diane Probst is very knowledgeable and skilled.”

“Diane is a wonderful, kind and gentle spirit. She explains things well if I have questions she answers very willingly. She is a super lady!”

“I liked best the way Dianne Probst handled my situation concerning my hearing aids. She helped me so much. Very understanding.”

“They always respond to your needs.”

“I like the location of your office and fast service.”

“The people who waited on me were great and knew what they were doing.”

“I like the courtesy and helpfulness of Dianne Probst. And her determination to make things work perfectly. I would recommend everyone to go to her. She takes her time and is very thorough. ”

“I love the Starkey AMP that Dianne had ready and waiting for me on my first appointment. I live in New York State and it saved me $1700. (that's right!) to drive 2 hours to get the AMP. I had already tried them before and knew that was what I wanted. They are so reasonable for a first time hearing aid wearer. They are virtually invisible and so easy to take in and out after only about a week of getting used to them. Dianne was wonderful! She took her time with testing and had everything I needed when I arrived for the appointment. I had tried 4 other hearing aids at different places and each place tried to sell me what they thought I should purchase. Dianne listened to what I said I wanted and delivered it. I would highly recommend Hear Wright in Euclid and the Starkey AMP hearing aid.”

“They are located near my home and they always check my hearing aids. They are always trying to solve your problems. ”

“I always receive good service and Deanne is a wonderful person!”

“I liked the hearing test, they cake care of you for the best results.”

“We are very pleased with Deanne Probst. When we have a problem she is very nice to talk to. She does a good job in satisfying our problem.”

“The service is good and the people are helpful. ”

“I like the good service.”

“I like the good service, no high pressure. Deanne is reasonable!”

“I like the updates on progress and convenience of maintenance of aids and fast repair service.”

“I like the service. The hearing aids are not perfect but they make a difference.”

“Staff does a good job and is very thorough. ”

“I especially like the care and that they test me and adjust my hearing aids.”

“Superior customer service. The doctor at the Euclid office went the extra mile too. Accommodated all my needs. She keeps hearing aids in excellent working condition.”

“Dianne is very professional and knowledgeable and is very pleasant and keeps my hearing aids up to date!”

“I liked the service and attention and good hearing aids. ”

“I like my new Intigaios, my first hearing aids, they do a good job. I get very good service. ”

“Service is great! Dianne Probst does a heck of a job. Equipment has been reliable and satisfactory. Purchased two sets and kept old as backup. Newer units proved to be so much better than old. Thanks!”

“I like the close support I experienced with this facility since 2005.”

“I like that it is near home. Nice person to deal with and great products. ”

“Service is exceptional. I had a malfunction with my left aid which was sent for repair on Monday. On Friday of the same week, a new replacement was received, programmed and my hearing is back in fine tune. ”

“I like the friendly and courteous service. The regular check ups and retests and telling me about new technology. ”

“Someone is always available to take care of me. I like my regular check up appointments - My Oticon hearing aids do a good job for me.”

“Friendly, courteous. They tell me what I need and take good care of me.”