HearingLife - Westlake

“I recently began a "connection" with Hearing Life and Kelly Leno in Westlake - an office close to my home. From the initial appointment for my hearing (loss) assessment through the fitting and follow-up with my new Oticon hearing aids, the experience couldn't have been better. (Dr.) Leno was very personable, thorough, patient and clear in explaining all factors of the process. She helped me to realize the extent of my hearing loss, and without being "pushy", assisted me in selecting affordable (with help from my insurance), top quality devices which have made an incredible difference in my daily living. I highly recommend Kelly and her colleagues at Hearing Life - Westlake for the best in professional audiology services.”

“The staff made me feel welcome, answered all my questions and I never felt pressured at all. Highly recommend!”

“I met with Richelle 11/19 for cleaning earbuds and additional equipment. I found her to be very informed and easy to talk with. I think she is an excellent addition to the hearing life team.”

“Dr. O'Grady was pleasant, knowledgeable and provided useful information so that I could choose the right path of treatment. Rochelle is friendly, supportive and competent. I would recommend their practice to others”

“Rochelle provides excellent customer service! Fast efficient knowledgeable friendly & helpful.”

“Always have prompt, cheerful and helpful service from Dr. O'Grady. Highly recommend her!”

“Dr. O’Grady could not have been more pleasant, professional, or caring. She was dedicated to make this situation right for us! ”

“Allison O'Grady is competent, kind, respectful with a wonderful personality and sense of humor and very patient. ”

“Friendly staff, helpful, knowledgeable. ”

“Staff always friendly and helpful. Never have to wait long as a walk-in. ”

“She went beyond in helping me find a place that could help with my hearing aids in St. Charles, MO. ”

“The team in Westlake is first-class! I'm grateful for their great service and attention to detail. I'm also thankful for their guidance on the type of hearing aid I purchased. Overall, they provided a terrific client experience. ”

“The overall experience was excellent. Would definitely recommend! ”

“They are very informative, kind, caring and very prompt. Very happy with the service. ”

“Love that you can walk in any weekday from 1-2 to adjust hearing aids or correct any problems. Very nice people here!”

“Can I say, "I love my hearing aid"? I liked everything, the secretary and Dr. , "super". I can't say enough how wonderful my experience has been. I liked the knowledge and importance of using hearing aid to help your brain. ”

“Communication is outstanding at this business. You can transfer from one location to the other and feel confident the office will streamline the process. If you call and they're not available (on another line) they return your call ASAP, which is fantastic!”

“Great experience, from initial visit to device fitting, to follow up visit! Very professional, personal care. Outstanding customer service! You won't be disappointed. ”

“I came to Hear Wright to improve my hearing. Their small units and expert personnel did help me to hear better. ”

“Excellent follow-up, great knowledge of product, wonderful experience and hearing aids chosen were state-of-the-art. Dr. O'Grady provided the best care possible. ”

“Dr. Allison O'Grady impressed me with her ability to explain so well the hearing process and the effect hearing loss has on the brain. She is intelligent and personable. She has helped me tremendously. ”

“I like: That I could hear again, not having to take batteries out at night, the musical sound when I put the aids on. I have told everyone how my life has improved. ”

“She was very thoughtful and did what she was supposed to do and very considerate.”

“I did not have to wait a long time for aids. Aid tips were sent immediately for replacement of a tip I lost! Mrs. O'Grady was very careing. ”

“Very good experience so far. Audiologists been super. ”

“She was very truthful, honest and open with me.”

“She was very professional. Very nice to me and my wife.”

“Allison is very personable!”

“I like their courtesy, promptness. Modern equipment. Concern for my getting used to my hearing aids.”

“The friendly service, always helpful and prompt. All questions answered quickly!”

“Thorough info & testing. Continuous weekly checking for fit issues. Personal caring for patient needs. Great customer relations at the office. ”

“I appreciate their patience with me & my questions & conversation. Thank you!”

“Allison took the time to listen to what was happening with my hearing.”

“Love me new hearing aids. Dr. O'Grady is the best I've had... so good! Regulating somewhat the volume / register at various places I'm at with my iPad is wonderful.”

“I liked that Mrs. O-Grady listened and did what was necessary to correct any problem that I was having to make the aids both comfortable and working well.”

“We like their complete testing & follow up visits & checking everything out regularly. Alison is a gem.”

“With my new hearing aids, I can hear soft sounds. I don't have to ask people to repeat. I can hear well in noise. I feel "normal" again.”

“I was having more difficulty hearing so Dr. Allison Hearn tested my hearing & found that my 2 1/2 year old aids were not programmed correct for my changed condition. She reprogrammed them which helped a great deal. I would recommend Hear Wright to others. ”