Related Help Pages: Hearing aids Repairs

Troubleshooting Common Hearing Aid Problems

There’s nothing more frustrating than technology that doesn’t work correctly – especially when it’s something you depend upon, like your hearing aids. But before you take those hearing aids into the repair center, take a moment to read this article. You may be able to solve the problem all by yourself.

Check the obvious. This may sound simplistic, but make sure your hearing aid is turned on and the volume is turned up. If your hearing aid still doesn’t work properly after checking these two features, examine the batteries. Are they the right size? Are they inserted properly? Do they need to be replaced?

If your hearing aid has preset memory settings, toggle through them to see if that makes a difference in performance.

Give it a thorough cleaning and inspection. If you wear a hearing aid with an earmold and tubing, make sure you remove any earwax or other debris. More than likely, the tools you need were included with the purchase of your hearing aid. If not, hearing aid cleaning kits can be purchased inexpensively from the drugstore or your hearing aid center. Inspect the tubing well, too, to make sure there are no cracks or other imperfections that might be interfering with its performance.

Dry things out. Moisture is one of the biggest reasons hearing aids are taken in for repair. The tiny electronic components inside these instruments are sensitive to moisture, including humidity and perspiration. In order to keep your instrument dry, remove the batteries before you store it for the evening and wipe everything gently and thoroughly with a soft, dry cloth.

One of the best investments you can make for your hearing aid is a dehumidifier, or hearing aid dryer. This equipment is readily available from your hearing aid center or online manufacturers and could save you from expensive repair or replacement costs. The dehumidifier is a good place to store your hearing aid at night, especially if you live in an environment with high humidity or perspire heavily.

Check the fit. If your hearing aid begins to whistle, turn down the volume and make sure it’s inserted into your ear properly. Over time, the size and shape of your ear changes so you may need to have the fit adjusted by your audiologist. If the hearing aid still whistles after the adjustment, see your physician to have your ears cleaned thoroughly. Sound can also bounce off any blockage in your inner ear, such as earwax, and return to the hearing aid, causing feedback.

If your hearing aids still aren’t working after you’ve run through this checklist, see your hearing health professional. They can determine whether your hearing aid needs to be readjusted to fit your properly or sent in for repairs.

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