Even if you do not register with HealthyHearing.com, we collect Non-Personal Information about your use of our website, special promotions and newsletters.
Your browser software can be set to reject all Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, certain functions and conveniences of our website may not work properly but you do not have to accept our Cookies in order to productively use our site. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission.
At registration and at various times as you use HealthyHearing.com, you will be given the option of receiving recurring informational/promotional newsletters via email from HealthyHearing.com and/or directly from third parties. At the time you sign up for our email newsletters or any time thereafter, you can choose to Opt-out of receiving additional promotional emails from HealthyHearing.com.
In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the "send" button. You will then be unsubscribed from that newsletter within two to three business days. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within HealthyHearing.com. If you are experiencing difficulties with our automated unsubscribe service, you can email HealthyHearing.com Customer Service at firstname.lastname@example.org. HealthyHearing.com Customer Service will unsubscribe you from that newsletter in two to three business days.
In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the website of a third party which, acting on behalf of HealthyHearing.com (see Disclosure to Website Service and Content Contractors, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to its proper destination; this re-direction process will not be apparent to you.
When you use HealthyHearing.com's "Email a Friend" function, HealthyHearing.com emails the article or other content you designate to your friend's email address and lists your email address as the sender. HealthyHearing.com uses the friend's email address only for the purpose of sending your friend the email you requested. While we store both email addresses, we do not use them for any other purpose unless disclosed to you at the time you send the email.
As a service to our users, HealthyHearing.com features chat and eSeminar rooms and other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by medical or healthcare experts.
Any information shared (including Personally Identifiable) that you reveal in a chat room, message board, "Ask The Expert" posting or "User Story/Testimonial" or online discussion is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable or Personal Health Information in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.
From time to time the HealthyHearing.com market research department, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our site, our corporate partners and opinions on important healthcare issues, through email invitations, pop-up surveys and online focus groups.
When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, Aggregate Information of the survey results is reported to the sponsor. Personally Identifiable Information collected through market research will only be used by HealthyHearing.com and its operations contractors and will not be given or sold to a third party without your consent.
The Hearing Aid Personalized Profile for YouTM (HAPPYTM) is an opportunity for you to submit Personally Identifiable Information to HealthyHearing.com. HealthyHearing.com uses this information to construct a customized selection of information that is then sent to you in an unencrypted email. Once this information is submitted, and as you continue to browse and use HealthyHearing.com you have the opportunity to share this information with by companies and organizations other than HealthyHearing.com ("Third Party Corporate Partner Companies and Organizations"). When viewing information related to Third Party Corporate Partner Companies and Organizations, a form or link will be provided asking if you would like to share your HAPPYTM profile information with said Third Party Corporate Partner Companies and Organizations. If you agree to share this information, it will be sent to said Third Party Corporate Partner Companies and Organizations via unencrypted email. If you do not want to have your Personally Identifiable Information shared in this way, do not fill out the HAPPYTM online profile and discontinue use of HealthyHearing.com.
HealthyHearing.com may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. We might also inform a company (that may or may not be an advertiser on our site) that "30% of our users live east of the Mississippi" or that "25% of our users dispense hearing aids." Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
Listed below are some of the security procedures that HealthyHearing.com uses to protect your privacy:
Despite HealthyHearing.com's efforts to protect your Personally Identifiable Information and Personal Health Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet will be intercepted.
HealthyHearing.com tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes.
If you have a complaint or problem, please email us at email@example.com. Our customer service department will forward your complaint to the appropriate internal HealthyHearing.com department for a response or resolution. We try to answer every email within 48 business hours, but we may not always able to do so. If you want to (1) delete your Personally Identifiable Information from our systems, (2) update the Personally Identifiable Information that you have provided to us, or (3) change your preferences with respect to marketing contacts or other activities; please email us at firstname.lastname@example.org.
If you do not receive adequate resolution of a privacy related problem, you may write to HealthyHearing.com's Privacy Help Desk at:
PO Box 515381 #42919
Los Angeles, CA 90051-6681
T: 800 567 1692
Upon your request, we will delete your Personally Identifiable from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to HealthyHearing.com from our servers.
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