National Hearing & Balance - San Antonio

156 W Sunset Rd Ste 200 San Antonio, TX 78209

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(210) 988-9368

Staff

Photo of Laci Le, AuD from National Hearing & Balance - San Antonio

Laci Le,
AuD

Doctor of Audiology

Dr. Laci Le strives to empower her patients with a deep understanding of their hearing conditions, ensuring they feel confident in their treatment choices and achieve optimal outcomes.  Her expertise spans adult audiology, hearing and balance disorders, tinnitus, and hearing aid services, including Real Ear Measurements (REM). 

Outside of her clinical role, Dr. Le channels her creativity into her blog, where she offers practical advice on forming good habits. She enjoys spending quality time with her husband and their energetic Great Pyrenees, pursuing personal bests in 5K and 10K races, hiking, reading, and discovering new restaurants and bakeries.

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 1 verified patient review for National Hearing & Balance - San Antonio! Their review score was 1 () from 1 review.

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“Please let me be the first to reveal the incompetency of this clinic and their poor management practices. I scheduled a balance/hearing appt. on referral from another doctor in Boerne, and after waiting almost 6 months for my appointment, received a call from Blanca that she had decided to cancel my appt. for hearing, because they are no longer doing balance testing. When I told her I wanted to keep my appointment for the hearing test, she replied..."oh no I cancelled your appointment since you're not coming for both tests." I have alerted the referring doctor as well as my primary care physician, and now the public in general, to avoid this clinic! Hopefully whoever owns this clinic will see this review and realize this employee is detrimental to their business! ”

RJ C. of Uvalde, TX   
01/21/2025    Review submitted online

Official Response from National Hearing & Balance - San Antonio:
“Unfortunately, we are no longer able to provide vestibular testing at this office due to space and equipment constraints. I understand you still wanted a hearing test and I apology for this miscommunication/misunderstanding. Blanca is known for providing excellent customer service, so this is a very surprising complaint. Patient concerns are very important to us and your concern will be addressed with Blanca and other staff members as part of our ongoing training. Our sincerest apology. Respectfully, Gabrielle Sadowsky, CEO”
Received 01/23/2025

Clinic details

Your Sound, Your Balance, Your Life

Our Mission

At National Hearing & Balance, taking a holistic approach is our mission to your hearing, tinnitus, and balance need, our team of professionals recognize that these conditions are not just medical issues, but integral aspects of your overall well-being. 

We understand that these conditions have a profound impact on your quality of life and those around you. That’s why we collaborate closely with you, your support network, and other healthcare professionals to provide evidence-based practices and treatments that align with your individual needs and circumstances, always.

As lifelong conditions, hearing loss, tinnitus, and balance disorders necessitate ongoing monitoring and treatment strategies. We are committed to being by you through every stage, offering you the highest level of support and care throughout your audiological healthcare journey.

Choose National Hearing & Balance and witness the impact that our personalized, patient-centered approach can make in your life.

Our Vision

Our vision stems from our belief that every individual deserves the opportunity to hear, communicate, and connect with the world around them. Are aim is to serve as a  trusted partner and expert resource empowering our patients to attain optimal hearing and well-being.

Our Values

We are committed to offering hearing and balance health care services that are personalized, comprehensive and compassionate, prioritizing the needs and well-being of each individual patient and their families.

Hearing care services

National Hearing & Balance is a full-service provider of diagnostic audiology and hearing aid services including:

  • Hearing aid sales - latest most advanced technology, rechargeable bluetooth and steaming options
  • Hearing testing
  • Hearing aid programming
  • Tinnitus evaluations and treatment - Roughly 10% of Americans experience Tinnitus. Tinnitus is defined as a buzzing, ringing or similar noise that an individual can hear in the absence of a source of the sound.
  • Balance testing
  • Hearing aid repair and service
  • Hearing aid accessories and battery sales
  • Custom ear plugs for musicians, swimming, sleep, hunting and ear protection

Diagnostic Hearing Testing

  • Comprehensive Diagnostic Audiometry for pediatrics and adults
  • Tympanometry/Immittance (tests the integrity of the eardrum and acoustic reflex)
  • OAE/Otoacoustic Emissions (tests the inner ear/hair cell function)
  • ABR/Auditory Brainstem Response (tests the auditory nerve pathway)

Balance Evaluation

  • VNG/Videonystagmography (tests all 3 parts of the balance system)
  • ECoG/Electrocochleography (tests the inner ear for a specific cause of vertigo)
  • VEMP/Vestibular Evoked Myogenic Potential (tests integrity of the inferior branch of the vestibular nerve and the saccule)
  • CRT/Canalith Repositioning Therapy (for patients with BPPV) - Did you know that BPPV is the most common cause of vertigo (dizziness)?

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Tinnitus

Tinnitus

Balance testing

Balance testing

Ear cleaning

Ear cleaning

Spanish

Habla Español

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday8:30 am - 12 pm, 1 - 4:30 pm
Tuesday8:30 am - 12 pm, 1 - 4:30 pm
Wednesday8:30 am - 12 pm, 1 - 4:30 pm
Thursday8:30 am - 12 pm, 1 - 4:30 pm
Friday8:30 am - 12 pm, 1 - 4:30 pm
SaturdayClosed

Visit our other locations

National Hearing & Balance - San Tan Valley
270 E. Hunt Hwy Ste 18
San Tan Valley, AZ 85143

View Details

Hear. There. Everywhere.

Announcement for National Hearing & Balance - San Antonio
Our Goal is to Improve Your Quality of Life We are dedicated to providing hearing and balance services to the public which exceed prescribed standards, with the highest level of integrity and ethical standards. Hearing loss, tinnitus, and dizziness (or vertigo) can mean that you enjoy your life less. We find what is wrong and offer realistic solutions to fit your lifestyle, so you can live your fullest life.

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Tinnitus

Tinnitus

Balance testing

Balance testing

Ear cleaning

Ear cleaning

Spanish

Habla Español

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.