Hope Hearing & Tinnitus Center - Hiawatha

Dr. Beki Kellogg has dedicated her career to helping people with hearing loss and tinnitus. She earned her bachelor's degree from Baylor University then went on to complete a four year Audiology doctoral program at the University of North Texas. ​Originally from Texas, she practiced at a medical setting and busy private practice.

Dr. Beki further developed her specialty of working with patients who have tinnitus in Denver.  With her knowledge and experience, Dr. Beki founded Hope Hearing & Tinnitus Center in both Iowa and Texas to serve patients who haven't been able to find relieve elsewhere. 

Her diverse expertise gives her an abundance of professional medical experience to treat many different hearing related ailments.

Heather serves as our Licensed Hearing Instrument Specialist and Tinnitus Specialist. Originally from Illinois, she has also lived in the Pacific Northwest and Arizona before settling in Iowa over 17 years ago. She earned her Bachelor’s degree in Anthropology from Arizona State University in 2004. With a strong background in customer service, Heather transitioned into audiology, completing extensive hands-on training and becoming certified as a Hearing Instrument Specialist and Audiology Technician in 2020. She is also a proud member of both the International Hearing Society and the American Tinnitus Association. Heather is passionate about creating a welcoming environment and considers every patient a part of the Hope Hearing family.

Outside of work, she enjoys spending time with her husband and three children. A devoted Sun Devils fan, she also cheers for the Cyclones—especially with her oldest son nearing Iowa State alumni status.

Serena serves as the Director of Operations at Hope Hearing & Tinnitus Center. A graduate of Mount Mercy University with a degree in Public Relations, Serena finds the most rewarding part of her role in the meaningful connections she builds with patients. Often the first point of contact, she strives to ensure each person feels informed, welcomed, and at ease when exploring their hearing care options. Known for her warm demeanor, Serena approaches every interaction with kindness and gratitude.

Outside the office, she enjoys spending quality time with her husband, two children—Madelynn and Mason—and their two rescue cats, Ollie and Teddy. A lover of poetry and motivational quotes, she shares weekly inspiration with the team every Monday. Serena is also a black belt in Taekwondo and firmly believes that turning challenges into opportunities is key to both personal and professional success—a philosophy she brings to her care for patients.

Andrea is the Audiology & Tinnitus Assistant at Hope Hearing & Tinnitus Center. She earned her Bachelor’s degrees in Political Science and Spanish from the University of Iowa, followed by a Master’s Degree in Criminal Justice. With a lifelong passion for helping others, Andrea found her calling in healthcare, where she discovered the profound impact of improving someone's quality of life. At Hope, she values the supportive, family-like atmosphere and the opportunity to witness each patient’s journey toward better hearing and relief from tinnitus. Her daily mission is to ensure every patient feels supported, understood, and empowered in their care.

Outside of work, Andrea enjoys spending time outdoors—planting flowers, kayaking, biking, and going to the gym. She’s also a proud dog mom to Diesel and loves bonding with patients over stories about their pets.

Liz, our Patient Care Coordinator, grew up in the close-knit community of Manchester, IA and now calls the Cedar Rapids area home. With over 15 years of experience in the healthcare field, she has worked in a variety of settings—from large hospitals to long-term care facilities. These diverse experiences have deepened her commitment to providing personalized, high-quality care for every patient.

Outside of work, Liz loves spending time outdoors with her husband, step-son, and their three dogs. During the summer, you'll often find them camping or cheering on her step-son at archery tournaments and football games.