Arkansas Otolaryngology Center - Kanis Road
A message from Arkansas Otolaryngology Center - Kanis Road about COVID-19:
Until April 20 (subject to change pending guidance from local health officials), Arkansas Otolaryngology Center will be limiting all in-office visits to those patients and visits that are deemed to be emergent and/or urgent otolaryngologic or allergic visits. All other patient visits will be conducted via telemedicine. Please call us for more information.
Korrine Cope is a licensed audiologist and hearing aid dispenser helping people in our Little Rock – Kanis office location. She earned her Doctorate in audiology from the University of Arkansas for Medical Sciences and a bachelor’s degree in Communication Sciences and Disorders from Ouachita Baptist University. Korrine is joined by several professionals helping patients achieve healthy hearing.
Mark Fortenberry earned his Bachelor’s degree from the University of Central Arkansas, Master’s degree from the University of Arkansas for Medical Sciences and his Doctorate in Audiology from Arizona School of Health Sciences. Mark specializes in vestibular laboratory, pediatric audiology and hearing aid dispensing.
ReviewsHealthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 5 verified patient reviews for Arkansas Otolaryngology Center - Kanis Road! Their average review score is 3.4 () from 5 reviews.
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“The rating is based on a conversation with a female employee answering the phone when I selected “0” to locate who I needed to speak to. I asked for the lady that worked at the front desk of Dr. Metrailer’s. I was told she was gone for the day. And every person I asked for after that, the female said they were also gone. I asked her for the time which she said was 4:46pm. So I said the hour of closing is really not 5:00pm then. She became very disrespectful to me, a patient, whom has used this same hearing group for over 25 years. My call was to ask Dr. Metrailer’s employee to correct my record of a visit that she and another employee insisted I had not had. A printed result I have proves I did. The female that answered the phone needs to improve her customer service skills.”
“I had a 2-minute consultation with Dr. Metrailer in December 2019. Before he would see me even for a second, he required me to take a hearing test - - even though I'd had one weeks earlier. I had the test, finally was allowed to see him, and within 2 minutes he told me that my condition had nothing to do with my ears and there was nothing he could do for me. So I never needed the hearing test. He also could have saved me hours of driving if he'd only looked at my chart before I showed up. And after all that they billed me more than $200!!! I've been disputing that bill since it first arrived - - I've logged in hours of calls, and keep getting told "We'll escalate this. Call back in _____ days (or weeks)." It's been MONTHS since I had my 2 minutes with Dr. Metrailer, and I'm still getting billed. There are some seriously faulty processes in place both at this clinic and with this doctor.”
“She was very nice and professional. ”
“They were very professional.”
“He was a very good listener.”
Welcome to Arkansas Otolaryngology Center (AOC), the largest comprehensive ear, nose, and throat clinic in the state. Otolaryngologists are physician specialists trained in the medical and surgical treatment of patients with diseases and disorders of the ear, nose and throat (ENT) and related structures of the head and neck. They are commonly referred to as ENT physicians. Since its inception in 1974, Arkansas Otolaryngology Center has provided state of the art medical care, specializing in the treatment of a broad spectrum of ear, nose, throat, head and neck conditions. Additional ancillary services include the first free-standing ambulatory surgical facility in the state and one of the first ENT office based auditory rehabilitation departments in the country. Our full time offices are located in Little Rock, North Little Rock, Benton and Heber Springs. Additionally, our doctors see patients either weekly or every other week in Camden, Cabot, Clinton, Arkadelphia and Jacksonville.
Hearing care services
- Hearing evaluations
- Cochlear implants
- Hearing aids
- Hearing aid fitting and programming
- Tinnitus evaluation and treatment
Hours of operation
|Monday||8:30 am - 5 pm|
|Tuesday||8:30 am - 5 pm|
|Wednesday||9 am - 5 pm|
|Thursday||8:30 pm - 5 pm|
|Friday||8:30 am - 5 pm|
Accepted forms of payment
- Insurance accepted, please call for details