Courtney Thayer graduated from the University of Nebraska – Lincoln with her Masters in Science and Doctorate in Audiology in 2017. She completed her undergraduate degree at the University of Nebraska – Kearney, earning a Bachelors in Communication Disorders. Her externship was completed at Iowa Head and Neck, working under an ENT in Des Moines, IA.
Dr. Thayer is a Nebraska native and a Husker fan but loves calling Iowa home. On the weekends, you can find her spending time with her husband and keeping their dog, Rocket, entertained. She enjoys experimenting with recipes, sharing them with friends, and a good book recommendation.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 36 verified patient reviews for Merit Hearing - West Des Moines! Their average review score is 4.94 () from 36 reviews.
“I was impressed with Dr Thayer's professionalism and personalized care. She educated me on my hearing aids so that I can be somewhat independent with them. I feel confident with everything I learned.”
Laura F. of Des Moines, IA 11/21/2023 Review submitted online
“Dr. Thayer put me at ease right away. She was very thorough and very helpful in explaining difference between the hearing aids and how they work. ”
Karla H. of Des Moines, IA 10/21/2023 Review submitted online
“Delighted with the service I received 10-19-23”
John C. of Des Moines, IA 10/20/2023 Review submitted online
“Dr. Courtney Thayer,
Is very professional, personable and caring. Courtney was persistent in checking my current hearing aids, so that adjustments &/or issues could be addressed if necessary.
I strongly recommend Dr. Thayer (Merit Hearing) for all your hearing needs &/or questions.”
Greg P. of Urbandale, IA 10/10/2023 Review submitted online
“Dr. Keiner is not only remarkable in his industry but quite possibly, unique. He has set up a business model that reflects his personal commitment to GENUINELY serving the needs of his patients. As a consequence of his priorities his several locations and associates provide the best possible care and service, access to the very best technologies and do both using a client-sensitive financial model that is a glaring contrast to the excessive markups of the manufacturers and audiologists one finds elsewhere.”
Bill W. of Fairfield, IA 10/09/2023 Review submitted online
“Courtney is the best at solving any problems I might have and honestly, making me feel better. I can’t speak highly enough of her care and concern.”
Dawn I. of Marshalltown, IA 09/20/2023 Review submitted online
“Courtney was so wonderful as she conducted my first hearing test. At the same appointment, she reprogrammed a relative’s hearing aids to fit my
needs. Then she spent time making sure I knew how to take care of them.
It was an excellent appointment. ”
Nanci B. of West Des Moines, IA 09/07/2023 Review submitted online
“I was having problems with one of my hearing aids and was able to get in right away and they where able to correct the problem. GREAT service!!”
Dorene L. of West Des Moines, IA 09/06/2023 Review submitted online
“Thank you Courtney for working with my uncle Michael. Very professional and informative. Very patient with him in making sure he understood everything. After needing hearing aids for years....he is so happy!!!!! Great experience.”
Kathy B. of Indianola, IA 09/05/2023 Review submitted online
“I had a very informative and pleasant consultation with Courtney and will look forward to using her services for my hearing aid needs. I appreciate the transparency of services and hearing aid prices to be able to decide what fits my needs most.”
Lisa M. of Urbandale, IA 08/24/2023 Review submitted online
“Courtney & everyone @ Merit couldn't have been friendlier or more professional. The equipment that they assessed my condition with is NASA grade! The tests I was put through were top rate. I have never been in such a professional environment. I am also disabled & they accommodated my special needs very well. I couldn't be more pleased.”
JoE B. of Des Moines, IA 08/19/2023 Review submitted online
“Courtney was very knowledgeable.
Thank you for the professional help. I am anxious to be able to hear better.”
Marilyn B. of Urbandale, IA 08/17/2023 Review submitted online
“So much good information Kind knowledge able helpful. Willing to experiment. Will recommend. ”
Patsy G. of Des Moines, IA 08/15/2023 Review submitted online
“Very informative. Answered my questions and made my decisions easy. ”
Joy S. of West Des Moines, IA 07/20/2023 Review submitted online
“ Courtney was professional and friendly. She also thoroughly explained what was going on with my hearing and recommended an affordable solution. ”
Barbara R. of Indianola, IA 07/20/2023 Review submitted online
“Very professional and personable. Always a positive experience. ”
Gordon C. of Panora, IA 07/20/2023 Review submitted online
“Great people service was excellent. They are very friendly. Thank you ”
Carolyn H. 07/18/2023 Review submitted online
“Excellent service. Problem addressed and resolved without buying new hearing aids. I'll be back!”
Barbara C. of Des Moines, IA 06/28/2023 Review submitted online
“Excellent professional supportive service . I am so impressed ”
Mohamad S. of West Des Moines, IA 06/28/2023 Review submitted online
“Courtney was very good at explaining things to me. Did a great job and would recommend her to everyone who has problem with their hearing. ”
Janice C. of Earlham, IA 06/15/2023 Review submitted online
“Dr. Thayer explained the whole process to me as it happened. She was very personable. It made for a great experience!”
Courtney T. of West Des Moines, IA 06/02/2023 Review submitted online
“Courtney is so knowledgeable and professional yet personable. I wouldn't go anywhere else.”
Terry A. of Norwalk, IA 05/19/2023 Review submitted online
“Dr. Courtney was extremely helpful. I felt like I received honest feedback and there was no hidden agenda, and like I was cared for as a customer. I highly recommend!”
Marissa H. of West Des Moines, IA 05/17/2023 Review submitted online
“I am very pleased with the result of my visit to Merit Hearing. They were very prompt, courteous, and professional. The Dr listened to my description of problems and was very patient with explanation of use and care of my hearing aids. I highly recommend Merit Hearing.”
Gayle J. 04/14/2023 Review submitted online
“audiologist was knowledgeable and communicated well. My only criticism would be I was 20 minutes late getting in to see the audiologist. ”
Dennis H. of Altoona, IA 04/12/2023 Review submitted online
“Courtney was professional and very nice. She took time to help us choose my hearing aids and had the answers to every question! We recommend her!”
Gail D. of Waukee, IA 04/12/2023 Review submitted online
“They were on time and I eas pleased with the whole experience!”
Gail H. of Guthrie Center, IA 03/31/2023 Review submitted online
“Very professional ”
Robert S. of Des Moines, IA 03/03/2023 Review submitted online
“I had never been to see Courtney at Merit hearing before. I needed a test performed for a job I was applying for and she was the first of many who would actually perform the test. The setting felt very mom and pop, as in comfortable. Reminded me of when I went to see my previous audiologist. Everyone was professional and friendly. It seemed like Courtney respected my time and wasn’t trying to rush me. I appreciated that. I would definitely go back to merit hearing in the future. ”
Daniel G. of Des Moines, IA 03/02/2023 Review submitted online
“My wife has alz but Courtney was able to test her hearing so that we can use hearing aids in the effort to improve her hearing. Excellent job of finding a way to communicate.”
Anthony W. of Des Moines, IA 02/04/2023 Review submitted online
““Wonderful experience! Courtney took Her time and explained everything. Made me feel very comfortable. I am very pleased and would recommend them to everyone.””
Pam G. of Indianola, IA 12/31/2022 Review submitted online
“I so appreciate Dr. Thayer’s patience and expertise. She explains issues and options very well. She has always adjusted my hearing aids so that they are not effective than when I came in. Great place!”
Judy H. of Indianola, IA 12/16/2022 Review submitted online
“Dr was a complete surprise with her knowledge an personality compared to others I have been to in the past I will definitely recommend her to others in the future ”
Vern R. of Norwalk, IA 12/01/2022 Review submitted online
“Always a pleasant office to visit. Everyone is welcoming, friendly, and professional. Also knowledgeable in their field. Excellent service!”
Cliff W. of Urbandale, IA 10/21/2022 Review submitted online
“Wonderful experience! They took their time and explained everything. Made me feel very comfortable. I am very pleased and would recommend them to everyone.”
Lori R. of Humeston, IA 10/10/2022 Review submitted online
“Outstanding knowledge and individual service. They always make you feel welcome and appreciated. I would like to see a picture of Courtney Thayer on this website. And I heard that Ashley has gone on to a different location so it's no longer with them.”
Jane S. of West Des Moines, IA 09/28/2022 Review submitted online
Merit Hearing was founded with the goal of providing quality, affordable hearing healthcare to people in Iowa through integrity, honesty, and education. We believe in complete price transparency, so patients know the exact price they will pay for their hearing aids upfront. For this reason, we share all hearing aid prices directly on our website. Our audiologists will provide comprehensive hearing evaluations and then provide unbiased recommendations on which, if any, hearing aid would be best for each patient. Merit Hearing has contracts with most major hearing aid manufacturers. This gives our patients countless options, colors, and styles of hearing aids to choose from. We take great pride in what we do, and we believe that you cannot find the quality and affordability that Merit Hearing provides anywhere else in Iowa.
Hearing care services
Hearing assessment
Hearing Aid Consultation
Hearing Aid Fitting/Orientation
Tinnitus Evaluation
Ear wax removal
Hearing Aid Repair
Hearing Aid Adjustment
Ear Impressions
(515) 724-0826
Hours of operation
Sunday
Open by appointment
Monday
Open by appointment
Tuesday
9 am - 5 pm by appointment
Wednesday
9 am - 5 pm by appointment
Thursday
9 am - 5 pm by appointment
Friday
9 am - 5 pm by appointment
Saturday
Open by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.
