Modern Hearing Solutions - Canton

“Everyone was wonderful, I would recommend going here. They have a great staff of people. ”

“Friendly and outstanding service ”

“Very good”

“So happy I found this place...pleasant facility, great doctors and staff, efficient, thorough and nice to do business with.”

“A painless satisfying experience. I have been wearing various brands of hearing aids for over 20 years, Modern hearing was the most professional hearing aid company I have ever dealt with. Dr. Omallah Bush is an excellent audiologist who got right to the heart of my hearing problems. I am now hearing with my new Phonak hearing aids better than I ever have. Thank You Dr. Bush and Modern Hearing”

“I love Modern Hearing! Each time I have been there the entire staff has been very friendly and kind to me! I have been taken care of very well. I really love my hearing aids and now my son is a patient of Modern Hearing in Dover, Ohio”

“If I could give the Modern Hearing Team a higher rating than Excellent, I most certainly would. I have been a more than satisfied client for the past 12 years. Kyle Wood is not only extremely well qualified, she also has the unique ability to listen, understand and access her clients needs. I was recently given an audio test, and quite frankly was surprised to learn how many advances have been made in this field in the past few years. The link between cognative decline and hearing loss was of intrest to me as I have been somewhat isolated due to Covid and other health issues recently. When it becomes difficult to listen eventually you find yourself withdraw socially. Now with Kyle's help, my new hearing devices, I am ready to take interest in life again. Modern Hearing Solutions is in my opinion a "First Class Operation". You'll know what I mean when you make your first visit. Being able to hear again is possible and one on the nicest gifts you can give yourself. Let Modern Hearing be your solution to a better life ahead.”

“Very pleasant visit every time I go there. Always helpful and listen to what I'm experiencing with my hearing. Always wanting to help and they do a great job. ”

“I have been wearing hearing aids for over 12 years. We moved from Arlington to Green about a year ago. It is about 2 hour drive. I had an excellent audiologist but due to my “failing aids” I needed an audiologist here. My mother-in-law visited your office a few weeks ago and was very pleased with the service she received. I made an appointment and was fortunate enough to see/meet Dr. Omallah Bush. After some background information exchange, she ran a gambit of hearing tests. My current aids were good but they had outlived their technological use. Dr. Bush recommended a pair of high tech state of the art aids. I am now hearing sounds and words I’ve been struggling with for some time. Dr. Bush and entire staff were kind, friendly and extremely professional. I highly recommend this office for all your hearing needs.”

“I have been coming here for a few years now. The staff is professional and friendly. The Doctor is very nice and takes whatevere time to explain things thoroughly so you understand everything before you leave. Quality products and service. Would highly recommend this business. ”

“My first interaction was on the phone and they were polite knowledgeable and knew all the answers to my questions . Can't wait to try my new hearing aids..”

“I was leaving for our North Carolina vacation at 10:00am. That morning my one hearing aid developed an awful whistle. I called the office just after opening and they immediately replaced my defective hearing aid. Just in the nick of time! Vacation went without a hitch and my new replacement arrived shortly after we returned. The staff and doctors are always wonderful and never fail to warm and compassionate. ”

“WOW! I called them and told them what insurance I had they told me they took it. They made me an appointment. Went in took the test. I told them I could only take the one’s that were covered because I was on a fixed income. Doctor O was very nice and pleasant towards me. She said don’t worry her staff would find out how much they would cover for me. She came back in and said they covered two of them. I was done in about half an hour. When they came in I went in DR. O showed me how to put them in and she was so nice and patient with me. Thank You DOC. O AND STAFF. They fit nicely and were easy to put in once DOC O showed me. I was in and out 15-20 minutes. This was so amazing nothing ever goes easy for me but this did. My two sisters kept telling me to call them because they both went there for theirs. If I had known it was going to be like this I would have called months ago! Again THANK YOU MODERN HEARING SOLUTIONS !!!!!”

“Friendly atmosphere, helpful. Would recommend them to others”

“Had a pleasant experience and very helpful with my tinitus. They told me all of my options and fitted me with my new hearing aids and assured me of any future support I will need. Thanks for all of your help.”

“I have worked with various audiologists over the past 25 years. Just recently I met with Dr. Foltz for the first time. She is compassionate and caring, with technical expertise and a friendly demeanor, making her an outstanding practitioner. Support staff reflects her sincere desire to assist patients with their hearing needs.”

“Everyone is very friendly and have tried to help me. I would recommend them to anyone. ”

“They always take care of me.and I like the coffee!”

“I have been with this Audiologist for about 7 years now they are very friendly and just make you feel like you are part of the family Kyle is my main one and I love them very much ”

“Went in to have them look at my mothers hearing aide over my lunch hour…very pleasant and fast service! Thank you!”

“i am very happy with all the staff and how well they treated me and continue to work with me when ever i have any question or need of service ”

“They are wonderful. So glad I switched to Modern Hearing. ”

“Very informative. The ongoing monitoring is a very important aspect to me. ”

“Modern Hearing Solutions is a fine company that serves it's clientele in a professional and friendly manner. Kyle is just about the sweetest audiologist and always makes me feel comfortable. I would highly recommend this company to anyone needing hearing solutions. I like my Phonak hearing aids and am happy they help me hear better.”

“I had a very good experience and am very pleased. I would highly recommend Kyle to anyone for hearing evaluation and hearing aids. I couldn’t be more pleased. ”

“I had a very good visit everyone was so nice made us coffee my visit was very informative dr was very nice”

“Hello All, Today I would like to write a little review for Dr. Kyle Woods. I originally met Dr. Woods in Alliance, Ohio about 9 years ago when the hearing aids i had were old and needed replaced. From the Start... Dr. Woods listened to my concerns, and issues i had with the past non- PHONAK brand. I work as a Field Service Technician Traveling around the world hosting Customers and working on loud Equipment, They needed to be the Best!! I had already done some research on my own before even setting up the appointment, but was still skeptical. Dr. Woods listened and assisted me with trying them on and testing/adjusting them. After purchasing them as normal I needed a few adjustment but it was hard to setup an appointment never knowing were I would be. I had to miss a few but when I explained to her my job, from that day to present she has always been able to accommodated me and my work schedule. She is a pleasure to talk too, and is always willing to assist in helping with a smile on her face. I wish more people were like her. She's the Best!1 I would also like to Thank Cassie and Michele. Best group ever! Thanks for treating me like a person instead of a patient. Regards, ”

“We go to Wadsworth Office and see Omallah. Staff is very considerate of our needs. Omallah listens to our needs and is very good at solving any concerns.”

“Was have a static problem with my right ear hearing aid and it was found to have a defective speaker. Unit was sent out for repairs and received back in a week. Hearing aids were reprogrammed and new software updates were applied. Very happy will prompt service and information I received about my hearing . problem. All my questions were answered and would recommend others as to their quality service ”

“went in because one of my hearing aid would stop working and then later would start again .Kyle fitted me with temporary aid while the others are being sent to repair. I can say new temporary is advanced and so far i am learning how to adjust them. thanks and see you soon”

“Kyle, always great to meet with as usual. She always takes time to make you feel welcome and is very good at adjusting your hearing aids if necessary. Love meeting and talking with her. I would recommend Modern Hearing for anyone considering purchasing hearing aids. If you haven't tried recharable bluetooth hearing aid, they are the best. I connect them with my TV and cell phone, music, calls , etc. They make your hearing as normal as possible. These hearing aid never whistle or make noise, and they are so comfortable I forget they are in my ears. 10 star rating for Kyle and Modern Hearing.”

“My wife and I purchased hearing aids from Modern Hearing and we are both very satisfied with the performance of the aids. We also couldn’t be happier with the help and follow up service we received from Kyle! We highly recommend Modern Hearing!”

“They have always taken great care of my hearing and always get me in very promptly. Everybody that works there is very attentive and courteous along with taking care of your hearing needs. I highly recommend them.”

“Dr Bush is always very friendly and helpful. She always take time to listen. ”

“I always look forward to meeting with Kyle. Very good audiologist. Enjoy hearing better with my aids.”

“not happy with hearing aid not a good fit in ears and sounds is poor ”

“Excellent people and service! Plus they have coffee and little Reese’s peanut butter cups. What more could you ask for?Rating= 5.”

“I can only say the most wonderful things about all my visits to Modern Hearing!! They are THE BEST!!”

“We have been going to Modern Hearing for years. The staff has always been very professional, helpful and polite. Kyle is very knowledgeable, friendly and cares about her patients. We continue to go to Modern Hearing.”

“I was very impressed with the way the entire process went. Kyle was excellent to work with. I highly recommend her to anyone considering getting hearing aids.”

“Quick, easy, personable and highly professional. I will be returning when the need arises. This applies to the entire staff with whom I interacted.”

“I don’t miss anything anymore. These aids are small, simple to put into my ears, and I can barely feel them. The office is personable, helpful, and so professional. I am extremely happy with the exam, fitting, trial time, and the results!!!!!”

“From testing to fitting, I was treated with utmost respect by a professional, personable staff and am absolutely thrilled with the entire process. No pressure; just genuine concern for being able to hear better. A really great experience!!! Thank you Dr. Omallah Bush and Staff”

“I am very impressed with the services provided by Modern Hearing. I have been seen by Kyle, Omallah and Eric and all three were patient, knowledgeable and helpful. Those at the front desk are always polite, friendly and helpful. I have never felt like their care for me ended once I bought my hearing aids-they continue to offer free follow-up care. I have recommended Modern Hearing to my friends. ”

“Kyle was so wonderful with me , she took her time and explained everything to me . It was so nice to understand all about my hearing aids. I truly love them, and I’m so impressed with all the people who work at Mordern Hearing. They are absolutely a Blessing. ”

“Friendly staff, Cassie at the front desk is super helpful & always ready to greet you with a smile! The building is clean and bright, staff is welcoming, doesn’t feel like a stuffy dr office. I was nervous trying a new office but I was quickly put a ease by my new audiologist, Kyle!! She is so friendly & kind but instilled total confidence that she was an utmost professional from the beginning of my appointment, I knew right away that I was making the right choice! When I forgot how to sync my new hearing aids to my phone, Kyle called me back right away to help me! I couldn’t be more grateful to Kyle & so happy with Modern Hearing Solutions. ”

“Everyone has been very supportive with the nuances of the hearing aids. Nothing but great service!”

“Kyle Woods was wonderful to work with. She’s very caring and invested in her patients. I left there being able to hear like I haven’t since I was a young child. ”

“I had such a wonderful experience here. I was nervous for my appointment and Kyle completely put me at ease. Kyle was so knowledgeable and helpful and took extra time to answer all of my questions. It was really refreshing to have such a great experience in an office like this. Thank you!”

“I have NEVER in my life dealt with a company like this. I have been hearing impaired for years, I’m only 32....Kyle was very unprofessional and rushed me out every chance she could. Don’t come here I promise you’ll regret it. On top of that, I came back to return the aid that I had a 30 day trial for, and they made me pay $125 for a damn ear mold! Just do yourself a favor and walk away!”

“I have been going to Modern Hearing for two years. I got my hearing aides there. I am very pleased with the way I am treated when I go there. I would recommend them to anyone for your hearing need.”

“I recently went to MHs for my hearing loss! Kyle was informative and very helpful! She got me set up and what a difference! The hearing aids today are not like your grandfather’s hearing aids! Modern technology! I’m a turkey hunter and I can tell you I have heard things that I haven’t heard in the woods for years! If you are experiencing hearing problems make a appointment and get your exam and let them explain what they can do for you.”

“Cassandra in the front office was very kind & helpful with the check in process. When I saw Dr. Bush, she was informative and really discussed what would be best for me. There was no pressure to begin treating my hearing loss. ”

“I went to the Fairlawn office when I developed tinnitus. The problem was explained carefully and after hearing test it was recommended that I try hearing aids. They have worked well and when I return to have the hearing aids cleaned, the people are always friendly.”

“everyone here was very helpful and made it easy to get my new hearing aids.”

“Omallah Bush did an excellent job checking my hearing and hearing aids. She is very friendly, knowledgeable and professional. I would recommend Modern Hearing Solutions to anyone with hearing loss.”

“I am very pleased with Modern Hearing. Personally I feel they are the best. Went to other places before modern hearing , so glad I kept looking until I found them. So knowledgeable and kind. Always take the time to listen to my problems and knows how to take care of them. I highly recommend this company and glad they have an office in N.Canton. So convenient for me. If you have hearing issues try them . You will not be disappointed. ”

“This office is always very helpful . They have helped me every time I just stop in with a problem. The staff is very nice & the office is very clean !!”

“I am so glad that they help me hear things I was missing found the right treatment for me plus the right heating aids thank u”

“I had an appointment to get my hearing checked and I asked for the bigger inserts that go in the ear because I felt like I was still missing out on the conversations -So I explained that to Kyle she listened and understood my concerns and I can’t believe how well I can hear now with out struggling-It’s amazing how they listen and take their time with you-sometimes when we get a little older we need an adjustment and honestly I can’t believe what a difference-I would definitely give them a try and BEST of all you get a 30 day trial period-Really how can you go wrong-You have people who, who take their time,30 day trial period and their a fantastic group of people-I wouldn’t change to go any where else-Thanks ”

“Saw Dr Bush for a checkup of my aids. After a hearing test, a “clean up’ of the units, my hearing was back to where I wanted it. Very nice, knowledgeable and made me very comfortable. Thank you Modern Hearing..!!”

“Had an evaluation by Dr. Omallah. She was patient,knowledgeable and helpful .Would strongly recommend family and friends to Modern Hearing.”

“I am very happy with my hearing aids and the service I received at Modern Hearing Solutions. Beginning with my hearing test with Dr. Omallah Bush to the actual purchase of the hearing aids I was made to feel comfortable and confident that I would be fitted with the right hearing aids for my particular hearing loss. I would highly recommend this company for anyone with a hearing loss. ”

“Recent visit made to Modern Hearing for update on hearing status.Kyle Woods is my audiologist and did great answering all my questions.She is professional and kind.I highly recommend Kyle and the whole team of Modern Hearing.”

“Kyle is very professional, pleasant, thorough and explains everything in a manner that anyone can understand. She does not hurry you and answers all questions that you might have. The office staff is very friendly and helpful. I would highly recommend modern Hearing Solutions to everyone.”

“Kyle was as alwys very patient and did a great job”

“I have enjoyed being a customer of Modern Hearing for many yrs and they do excellent work and will do whatever they can to make sure you are satisfied and your hearing aids are working properly I had Kyle today and she does a great job Thank You All your great and I definitely recommend Modern Hearing”

“Professional and helpful in my journal of severe tinnitus. Did not realize there was a hearing loss or way to help the tinnitus with hearing aides! Very grateful they are open to try and help with it!”

“I had been experiencing hear problems for a while and my family was getting frustrated, as well as, myself. Made an appointment and had first visit with Kyle and Rebecca. Both very professional and Kyle explained the findings and I was able to get fitted the hearing aids right away. A follow call was made with a couple of days of the first fitting. Returned on November 9th for the first week check up. Kyle asked how things were going and I stated very good. I told both Kyle and Rebecca the best news. My middle son Sean told me with tears in his eyes how proud he was of my finally going through with the appointment an being able to hear better. Best decision I made for my hearing health and mental. Kudos to the entire staff. ”

“Omallah has been my audiologist for years, so naturally, I followed her transition to Modern Hearing Solutions. The whole experience has been absolutely outstanding. MHS has a wonderful variety of options and plans, a friendly and knowledgeable staff, and clean and inviting environment. I would highly recommend MHS and Omallah for all of your hearing needs!”

“It is incredible how well I hear especially 60s rock songs hearing true lyrics and what I learned wrong...”

“The caring staff has provided me with the utmost service and quality care to improve my quality of life. I would recommend them without hesitation.”

“I was having a problem with sound amplification from one aid. I called Modern Hearing. I was able to get an appointment within 20 minute and a few minutes later my problem was solved. Typical of the service l have had in the past. ”

“They are very helpful.”

“Great people. Dr. Bush provided an excellent experience so far. ”

“Having my hearing back adds 100 percent to my quality of life thank you.”

“Dr Kelly Smouse and the office staff were extremely helpful with several unusual concerns that I had. I have recommended your services to several of my friends.”

“I couldn’t hear out of one of my hearing aids, it was completely dead. Choice Hearing cleaned it and put new domes on both of my hearing aids. It didn’t take long and I could hear again! Thank you Choice Hearing!!”

“I was skeptical at first but I am very satisfied with my visit. I love my new hearing aids. The staff was very friendly and professional. I would recommend them to everyone. Great job!”

“I highly recommend Modern Hearing Solutions. The staff is extremely knowledgable, and professional. I would not go anywhere else for my hearing needs.”

“I've been very pleased with the service. All my questions have been answered and explanations have been very helpful.”

“These people are amazing-They care, they take the time, and they all smile. If it wasn’t for these wonderful people at Modern Hearing I probably wouldn’t have my job- I went to 4 different places in Stark County and all I can honestly say is they took their time with me- There was no pressure in buying them- They gave me a hearing test AND a 30 DAY trial period- The most I was offered was 7 days trial period- I know you read a lot and it’s hard to believe but you have to give Modern Hearing a try. You won’t regret it and you’ll be writing your experience just like mine. Just remember we all have some sort of disability so don’t be scared or feel awkward. I did at first but Modern Hearing made me feel like my old self again.”

“The group of people I have met have always treated me in a personal professional manner. My issues with hearing technology have been numerous. They have been very patient and cooperative in helping me move forward.”

“I have been going to Modern Hearing for quite some time and have been very satisfied with them. Kyle has been very helpful and I have updated my hearing aids to the next level of technology to use with my Bluetooth on my cell phone. ”

“Great service!”

“My 1st visit to the Canton office was excellent. The warm reception and the patience of the Dr. was greatly appreciated. There was no pressure to purchase but extreme explanation for the need to improve my hearing. ”

“The Wadsworth Modern Hearing office was great! The staff was professional, attentive, caring and their product works. Give them a try, you will be pleased.”

“Always there for me when needed. Great in caring and always helpful.”

“Modern Hearing was a Godsend for me. After visiting several places for assistance with my hearing loss and tinnitus, I found Modern Hearing. The staff is wonderful. Kyle Woods is amazing and absolutely the most caring and compassionate doctor that I could find. The treatment plan designed for me has helped me to live life again. This was not a possibility a year ago. Thank you Modern Hearing and especially Kyle Woods. If you are seeking medical assistance for hearing issues, I implore you to visit with Kyle Woods and Modern Hearing. It saved me and can do the same for you. ”

“A great place to get hearing aids. The staff is always so helpful. I would recommend them! ”

“I received the best hearing test ever from Modern Hearing. They were then very good in helping me pick out the best possible hearing aids for me. They are very patient and knowledgeable.”

“Couldn’t say enough about what a wonderful experience it has been for me getting my Lyric hearing aids! Modern Hearing was so helpful in testing my hearing, and accommodating me with the hearing aids that best met my needs. Delightful, skilled audiologists who really take time with you to bring absolute satisfaction to your hearing needs.”

“Love this place. The staff is very caring and courteous. The rechargeable hearing aids are great. I have recommended them to several family members.”

“I felt like an important client, with the care and concerns that were provided to me. I love not having to change batteries. I do have another appointment, as in watching TV the sound isn't distinct. And they will make any adjustments necessary. The associate Omallah explains everything and I thank her for her patience. Thank you.”

“The staff was kind and courteous and very helpful and professional. I will be returning.”

“While removing a mask, the elastic band caught an aid and flipped it onto a hard floor. It was quickly fixed and cleaned. Very friendly and professional.”

“Eric and the Canton Office Staff are friendly, helpful, and caring. They offer a variety of products to meet their client’s preferences and needs. I have been a client for several years and they definitely keep up with technology to offer the best products and accessories.”

“Everything was just great with my visit. My questions were answered my hearing aid were cleaned. I was very pleased with everything.”

“I am able to get an appointment any time that I want to, sometimes same day. Cathy is very friendly and helpful. These people know their stuff! I recommended my father to Kyle and she did a terrific job helping him with new hearing aids. I have been a client of Kyle’s for over 10+ years. She is very knowledgeable, trustworthy, and accommodating. This is testament that I would totally recommend Modern Hearing to my family and friends! ”

“Great service very professional and knowledgable about hearing aid products. Would recommend them to my friends and family.”

“My right hearing aid that is less than a year old stopped working, I called and had an appointment in less than an 1-1/2 hours, went into the office and they fixed my hearing aid, cleaned and updated both in a few minutes and I was on my way. Great fast service. ”

“I was very pleased with the staff at Modern Hearing Solutions. They were very friendly and knowledgeable. Kyle immediately put me at ease. Getting my hearing devices was definitely a positive experience. I highly recommend Modern Hearing Solutions if you are experiencing any type of hearing loss.”

“They are very friendly and knowledgeable. Have helped me get great hearing without the problems others complain about. Anytime I have had a question or problem they have been right there and took care of it.”

“The staff was knowledgeable, helpful and answered all my questions. The audiologist was professional and very knowledgeable. She gave me the opportunity to try two different types of hearing aids in order for me to determine which was best for me. I highly recommend Modern Hearing Solutions.”

“Nothing but perfect service and equipment. How many doctors come out to waiting room to greet and escort you back for testing? Eric does.”

“Modern Hearing was attentive to this writer’s needs. I found them knowledgeable and professional. Kyle was very helpful and able to address and correct my concerns. I highly recommend Kyle and the rest of the staff.”

“If in need of hearing aids look no further. On my second set from Modern and this latest addition is digital and Blue Tooth capable. Clarity is great. The staff Eric has put together is helpful in all fazes of the experience. Highly recommend them for your hearing needs. ”

“I really like the place and the workers. They were pleasant. It was a pleasure meeting everyone and having them explain everything to me and being patient with me. I was a mess when I went in there. They were so nice to me. I understand everything they were telling me I just hate the results of my exam. But I am going to have to deal with it and pray that everything will be ok. ”

“It’s been a good experience finding the right hearing solution for my needs. Kelly did a wonderful job testing me and prescribing the right hearing aid. She has answered all my questions. For me, it’s been the right solution that has made my life a little bit easier. ”

“Very excellent service. Eric was attentive to all my concerns. New location is very easy to find. ”

“I am highly impressed by Modern Hearing Solutions. I recently attended a benefit at a country club, and I was the only one at the table who could hear the auctioneer, thanks to you!”

“Best investment I ever made. Kyle is the best!”

“Great hearing aids. Friendly professional staff. Excellent follow up and help. ”

“I wasn't really planning on getting new hearing aids, but this was the best experience ever! Kyle was extra attentive, the testing was very professional and the decision to actually buy new hearing aids was an obvious choice, for excellent hearing with the new Bluetooth technology and NO BATTERY changes (rechargeable makes all the difference!)”

“Everyone has been so nice and helpful. They completely understand the medical need for hearing to survive and and live a normal life. Thank you Eric for the wonderful team players you have in your office. They are very compassionate people and really care about the patient.”

“I had an excellent appointment with Eric. Thanks”

“Everyone was very nice and Dr. Mounts understood my hearing loss problems, I will definitely come back!”

“Kyle has always been professional, caring and upbeat! Very pleasant to work with. ”

“Kyle is very professional in all ways. She treats her patients with respect while multi-tasking their needs. It is a pleasure to be at my appointments. ”

“Thanks for squeezing me in for a quick adjustment appointment on a really short notice. As always, everyone is friendly, courteous and helpful. ”

“My visit is always a cheerful and good time. It is nice not to have to worry about sitting in a waiting room a long time and then sitting in another room for a long time to be seen. Everyone is always very cheerful and ready to help. I think Kyle is a great doctor and knows her stuff!! Especially since she puts up with ME!”

“Great staff. Professional and polite.”

“I have been working with Modern hearing for several years. The team is very professional and their service often exceeds my expectations. I feel so fortunate that I have hearing aids that really improve my quality of life. ”

“We have been working with Kyle for many, many years. She is wonderful!”

“Nice people will work with you to get everything right .”

“I like the kind and friendly service I receive at Modern Hearing. I am very satisfied with my improved hearing. Kyle Woods is an excellent audiologist and takes great care to meet all my hearing needs.”

“Great experience, caring staff and Kyle is so sweet and efficient. They did a wonderful job in providing my much needed hearing aids and I am very pleased with them. What a difference they are making. I highly recommend them if you have need of hearing aids. ”

“Catelin Robinson is a very good receptionist, and makes her customers feel welcome. She is very knowledgeable of my health plan, and there were no surprises to my benefits. Her personality is just what makes visits to this office pleasant. I have been a client of Kyle Woods for over two (2) years and cannot say enough about her abilities as an Audiologist and a person. When I first was evaluated for hearing aids, she told me I would be hearing sounds I have not heard is a long time. She was right. When I got my aids, I heard for the very first time birds chirping and singing. I was amazed, and very grateful. Kyle is a true asset to Modern Hearing and their clients. She is truly "customer-centered." And Kathy did a fine job in assisting me on my last visit, in an efficient manner.”