Audiology Concepts - Duluth

"Where better hearing means better living"

4905 Matterhorn Dr Duluth, MN 55811

(9 Reviews)

Clinic staff

John Voss

AuD, CCC-A, FAAA

Dr. John Voss is a licensed audiologist. He earned his bachelor’s degree from Minnesota State University in Mankato, a master’s degree from the Minnesota State University in Duluth and his doctorate in audiology from Pennsylvania College of Optometry-School of Audiology, now Salus University. He holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association, is a fellow at the American Academy of Audiology and the Academy of Doctors of Audiology. Dr. Voss stays connected professionally with the newest and most cost effective options available in order to offer his patients the best solutions for their hearing needs.

In his spare time, Dr. Voss enjoys being with his grandchildren (and kids, too), traveling, golfing, biking, and hiking.

Clinic reviews

Read 9 verified patient reviews for Audiology Concepts - Duluth! Their average review score is 4.56 () from 9 reviews.

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“I liked the thoroughness of examination and explanation of ear and hearing aid and how they work the best. I liked the helpful mood and pleasant atmosphere of the whole staff and office. ”

Helen L Y. of Duluth, MN
06/05/2017 Review received via mail

“I like knowing that they understand what I ask them to help me with. I love this place. Dr. Voss is the greatest. Joan I love and thanks. ”

Rodney W. of Duluth, MN
04/26/2017 Review received via mail

“Dr. Voss is very professional, informative, knowledgeable and is supported by an excellent staff in a very pleasant surrounding. The office is tastefully designed. ”

Rita M. of Duluth, MN
07/20/2016 Review received via mail

“They are friendly, courteous, and when you explain a problem with your hearing, they have the answers and solutions — Highly recommendable!!”

William D. of Silver Bay, MN
09/21/2015 Review received via mail

“Fixed feedback problems. Answered all questions. ”

Henry R. of Duluth, MN
05/18/2015 Review received via mail

“Dr. Voss is excellent and his staff is helpful and very polite. My husband was a client for many years and I have been a customer for almost 10 years. I would recommend them to anybody who needed help with hearing loss. ”

Kathleen S. of Wrenshall, MN
05/11/2015 Review received via mail

“They're very caring, very professional. They were very nice people to work with.”

Linda S. of Meadowlands, MN
02/25/2015 Review verified by phone

“The doctors keep leaving this clinic and the service has become poor. What makes me upset is that they made it so that my hearing aids could only be programmed by them. I had to spend more money sending them in for repair so that I could see a different doctor.”

Lucille T. of Duluth, MN
02/11/2015 Review submitted online

Official Response from Audiology Concepts - Duluth:

“Your comments about how we have fallen short of your expectations have not fallen on deaf ears. I’m Dr. John Voss, owner and one of the providers at Hearing Associates, and although I do not like to hear your comments, I appreciate the issues you raise and will do my best to respond. 1) We do recognize we have some providers that are no longer with us, and as with many businesses, that can be disappointing and unavoidable for various reasons. We strive to make the transitions smooth, and appreciate your feedback on how we can continue to work on this. 2) Yes, we do often fit an AGX Branded hearing instrument, which allows us a greater choice of manufacturers to work with when providing the best treatment for each individual. There are times AGX instruments cannot be adjusted by other clinics, and if we are made aware this is needed, we will have the instruments altered (at our cost) so others can provide adjustments. If you provide us a copy of your receipt I will reimburse the cost of this modification. 3) We are evaluating your chart for any indications of unsatisfactory service or care and will establish a plan to reduce the chances of this occurring again. I would be more than happy to discuss this with you to rectify concerns. At Hearing Associates we are constantly striving to be the premier hearing care center that we have been for the past 25 years. Thank you for your feedback. ”

Received 03/19/2018

“He was patient and explained things very well to my dad! It was a good experience we were happy with the service.”

George H. of Cloquet, MN
12/19/2014 Review verified by phone

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More information

About this clinic

Hearing Associates has been servicing the hearing needs of Northern Minnesota & Wisconsin since 1989. The professionals at Hearing Associates possess the highest credentials and are among the country’s most experienced hearing care professionals. Our expertise is measured by our commitment to patient satisfaction, continuing education, and the application of current technologies. We understand that “value” is not measured by price alone. In addition to our Doctors of Audiology, we have a highly qualified staff that has undergone extensive training to deliver the quality of care that allowed our practice to become certified by Audigy.

We have three locations to choose from:

Duluth office location
4905 Matterhorn Drive
Duluth, MN 55811

Grand Rapids office location
303 SE 1st Street
Grand Rapids, MN 55744

Superior office location (Tuesdays 9-12 and Fridays 9-4)
1627 N. 34th Street
Superior, MN 54880

Clinic services

Diagnostic testing
Tinnitus evaluation and treatment
Dispensing of digital hearing aids
Hearing aid checks and servicing
Assistive Listening Devices
75 day trial period for new hearing aid purchases
3 year free battery program
Free quarterly checkups and cleanings for hearing aids

Call this clinic today!

(218) 729-2396

Hours of operation

Sunday	Closed
Monday	8:30 am - 4:30 pm by appointment
Tuesday	8:30 am - 4:30 pm by appointment
Wednesday	8:30 am - 4:30 pm by appointment
Thursday	8:30 am - 4:30 pm by appointment
Friday	8:30 am - 4:30 pm by appointment
Saturday	Closed

Clinic links

Clinic website
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Accepted forms of payment

Visa
MasterCard
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Cash
Check
Debit
Financing available for those who qualify
Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.

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Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

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