Richmond Hearing Doctors - Southside

“Customer service has been exceptional. ”

“Marie - great help to me today.”

“All explained very clearly. No pressure about the purchase. ”

“The very best in comfort, care, cleanliness and professionalism.”

“From receptionist to audiologist, I have found Richmond Hearing Doctors to be honest, trustworthy, caring. I have known them to be helpful even to my relatives visiting from out of state. ”

“Thank you for the courteous and prompt manner I was treated on my visit September 5th. I was pleased with the exceptional way your personnel explained everything. ”

“My experience was very pleasant and painless. ”

“My husband and I couldn't be happier with our hearing professionals at Richmond Hearing Doctors Southside! They have excellent skills and knowledge and give very friendly, personal service. Kim takes time to explain how the tests and hearing aids work and to answer any questions. We never feel rushed. You can tell she cares about her patients and wants us to hear as well as possible. Maria at the front desk also is very professional and was proactive in taking care of a problem I was having when the doctor was unavailable. ”

“Kim Fisher has been my hearing specialist for several years. I would not consider anyone else. ”

“Dr. Ogilvie is fantastic! She spent so much time with me determining the best possible aid for me. She is very knowledgeable, professional and patient. I highly recommend her for anyone with a hearing problem. ”

“Kim takes the time to understand my description of any concerns that I may be having. She is very patient and never seems to be rushed. I believe she does an excellent job of explaining what the hearing aid does to improve my hearing. I am completely satisfied that I am receiving the best service that can be provided by Kim and Richmond Hearing Doctors, from hearing exams, removing wax to assisting me in determining which hearing aids most solve my problems and expectations.”

“Maria at front is excellent in customer service. Kim has always worked with me for my needs. Always checks ear for wax, annual testing twice a year, and maintains hearing aides when needed. Pleasant experience every time,”

“Having endured tinnitus for many years and becoming more aware of difficulty hearing people speak, I decided to explore treatment options in my locale. I am so pleased with the services provided by Richmond Hearing Doctors and my audiologist, Dr. Debra Ogilvie. My hearing was tested and we explored several options within my budget. This was my first time wearing bilateral hearing aids and I struggled, initially, to find a pair that worked well for me. Each individual is different and the various brands offer some unique features. So, I tried to express my experience in detail to Debra and she worked closely with me to find the best brand and features for my specific needs. Because I was having difficulty inserting the speaker domes, she made custom ear molds that easily slip into my ears. I am very pleased with her services. I never felt rushed and always felt like a valued client. Her practice also gave me financing information so that I might apply for a healthcare credit account allowing me to pay for the hearing aids in installments. I, wholeheartedly, recommend Richmond Hearing Doctors.”