Richmond Hearing Doctors - Southside

“Absolutely love Kim! Been going to her for years and my experience there and with her is always great!!”

“I returned for a routine follow-up of my hearing and checking my hearing aids. The office was very focused on protecting patients and staff from COVID-19 and other airborne illnesses. Everyone was masked and I saw Debra, my audiologist, spray and wipe down surfaces between patients. I appreciate their dedication to remaining open and available during these challenging times for healthcare practices and small businesses. I feel very well cared for by Richmond Hearing Doctors. ”

“This was the first time in many years that I had a hearing test. Dr. Ogilvie was great to work with. What I liked was she explained every aspect of the hearing test to me. I already scheduled my next hearing test for next year. Everyone in the office was courteous and professional. ”

“Kim Fisher is well qualified very professional and thorough. Everybody in the practice are very pleasant to work with 5 stars...”

“It was very interesting to experience first time hearing exam. The receptionist was very friendly and made me feel a before the exam. Kim, the examiner very professional in explaining the procedures and answering questions. Overall it was really nice experience without being rushed.”

“From the first minute I walked into the Office I felt at home. Maria is a wonderful, friendly, professional Receptionist. I was given an appointment and saw Kim Fisher, who administered my tests. She was so friendly and professional and was able to complete my testing. I came back to have the hearing aids adjusted two weeks later. They all are very professional and I would recommend them to anyone looking for a good team. ”

“Kim Fisher at Richmond Hearing Doctors has been improving my hearing for about 6 years. She and the office personnel have always been responsive to my concerns. They always "put the customer first." I very much appreciate having them as my hearing specialist.”

“I can highly recommend Richmond Hearing Doctors and specifically Kim Fisher. I appreciated the professionalism and thoroughness of the entire experience from the hearing test to the fitting of new hearing aids. In addition, I left knowing she would willing address any problems or questions I might have. ”

“Excellent in every way: professional preparation, superb analysis skills, and not least, continued care for patients. ”

“About a year and a half ago, I met Kim Fisher for the first time to have my hearing tested. She explained that I was borderline for the need of hearing aids at that time, and asked me to come back in a year. I did, and my hearing had become worse, so I ordered the aids then. I was so impressed with her friendliness and professional manner. When I went to get my aids, she took a lot of time explaining everything about new aids and I left feeling very comfortable. I have had my aids for a week now, and have been wearing them all day, each day, with no problems. Also, Maria, at the front desk, is super friendly.”

“Richmond Hearing Doctors - Southside, is an amazing experience. Friendly, knowledgeable and friendly receptionist. Kim Fisher, M.A., is an expert in hearing aids and tinnitus. She thoroughly explains your hearing loss and how to improve your hearing aid for maximum hearing. I really am impressed that between visits, the office is always there to help!”

“Outstanding ”

“Very professional and welcoming. Knowledgeable and helpful. ”

“Have had a great relationship with this practice for quite a few years. Always friendly and competent.”

“Dr. Ogilvie is so understanding and caring. I could not imagine going to anyone else! The rest of the staff is very professional and a pleasure to deal with as well. I hate to think that Debra will retire one day then I'll have to find someone new but I know I will never find anyone like her. She's the best I have ever had in my 39 years of wearing hearing aids. ”

“Great experience with Dr. Fisher. First time having my hearing checked and it was a very comfortable experience. Would highly recommend Dr. Fisher. ”

“Thorough and comprehensive. Professionally done. Nice people, Kim Fisher. Thank you. ”

“Made sure everything worked properly, including sending one hearing aid back for repair when it would not program properly. They made sure everything was right before we started our warranty period. ”

“Kim Fisher - accomplished and skilled audiologist. Personal relationship - excellent. Did not pressure me financially. The best I've known in over 12 years of wearing hearing aids! ”

“Excellent overall experience! Several visits provided comprehensive hearing tests, analysis, hearing aid selection and follow-up services! Great place! ”

“Customer service has been exceptional. ”

“Marie - great help to me today.”

“All explained very clearly. No pressure about the purchase. ”

“The very best in comfort, care, cleanliness and professionalism.”

“From receptionist to audiologist, I have found Richmond Hearing Doctors to be honest, trustworthy, caring. I have known them to be helpful even to my relatives visiting from out of state. ”

“Thank you for the courteous and prompt manner I was treated on my visit September 5th. I was pleased with the exceptional way your personnel explained everything. ”

“My experience was very pleasant and painless. ”

“My husband and I couldn't be happier with our hearing professionals at Richmond Hearing Doctors Southside! They have excellent skills and knowledge and give very friendly, personal service. Kim takes time to explain how the tests and hearing aids work and to answer any questions. We never feel rushed. You can tell she cares about her patients and wants us to hear as well as possible. Maria at the front desk also is very professional and was proactive in taking care of a problem I was having when the doctor was unavailable. ”

“Kim Fisher has been my hearing specialist for several years. I would not consider anyone else. ”

“Dr. Ogilvie is fantastic! She spent so much time with me determining the best possible aid for me. She is very knowledgeable, professional and patient. I highly recommend her for anyone with a hearing problem. ”

“Kim takes the time to understand my description of any concerns that I may be having. She is very patient and never seems to be rushed. I believe she does an excellent job of explaining what the hearing aid does to improve my hearing. I am completely satisfied that I am receiving the best service that can be provided by Kim and Richmond Hearing Doctors, from hearing exams, removing wax to assisting me in determining which hearing aids most solve my problems and expectations.”

“Maria at front is excellent in customer service. Kim has always worked with me for my needs. Always checks ear for wax, annual testing twice a year, and maintains hearing aides when needed. Pleasant experience every time,”

“Having endured tinnitus for many years and becoming more aware of difficulty hearing people speak, I decided to explore treatment options in my locale. I am so pleased with the services provided by Richmond Hearing Doctors and my audiologist, Dr. Debra Ogilvie. My hearing was tested and we explored several options within my budget. This was my first time wearing bilateral hearing aids and I struggled, initially, to find a pair that worked well for me. Each individual is different and the various brands offer some unique features. So, I tried to express my experience in detail to Debra and she worked closely with me to find the best brand and features for my specific needs. Because I was having difficulty inserting the speaker domes, she made custom ear molds that easily slip into my ears. I am very pleased with her services. I never felt rushed and always felt like a valued client. Her practice also gave me financing information so that I might apply for a healthcare credit account allowing me to pay for the hearing aids in installments. I, wholeheartedly, recommend Richmond Hearing Doctors.”