Richmond Hearing Doctors - Southside

“We were out doing errands and called the office to see if we could stop by for a quick repair. Lori said to come on in. She had us in and out in 10-15 minutes. Nice to have a nearby provider that can help you on the spur of the moment.”

“I had wax in my ear and they got me a quick appointment and fixed it very professionally. I feel great!”

“I was truly surprised at how pleasant and informative my visit with Kim Fisher turned out to be. Therefor I am quite pleased to be a continuing client RHD- Southside.”

“The people at this office are Awesome!!! Very thorough and so pleasent!!!”

“1st time patient and Debra was great. She clearly walked me through the testing steps and patiently explained the report results along with my numerous questions. Debra followed up by phone the next business day to see if I had additional questions based on my overnight research. ”

“My visits to Richmond Hearing Doctors is always good. Debra Ogilvie, my audiologist, is a warm, caring professional who strives to understand and treat my hearing loss. She is excellent in all areas of service. Her staff are wonderful as well. And, I love their new offices. Great experience all around. Highly recommend this group of dedicated providers in the field of hearing science. ”

“Totally satisfied with the former office. Always saw the same audiologist- good continuity and rapport. Now it's a different audiologist every time, not the same recognition at the front desk, colder and more clinical atmosphere. Still good service, just disappointing.”

“Love the hospitality and respect from the staff. Great place and great experience! My mom can hear again. Thank you!”

“The staff at Richmond Hearing Doctors are outstanding, very efficient, very helpful, and take the time to explain everything from start to finish!”

“I really appreciate Kim Fisher. She is pleasant, explains things well and remembers me and things we've talked about even if I only come every 10-12 months. I don't have any hearing issues at this point but when I do, I know where I'll go! In the meantime, she does a great job with ear wax removal - gentle, yet gets the job done. Thanks, Kim!”

“I have had hearing aids for many years, but my ability to understand conversations recently had begun getting noticeably worse. I met with Daniel at Richmond Hearing Doctors. He completed a hearing test and discussed my hearing loss in detail. He arranged for me to get updated speakers and a custom ear mold for my current hearing aids. Working with Daniel was terrific in all respects. He made clear recommendations but never tried to “up sell” devices that I didn’t need. With his help, I’m now hearing much better. If you need hearing aids, I highly recommend Richmond Hearing Doctors.”

“Total and complete professionalism from all. ”

“Dr. Ogilive provided excellent service. A very professional, caring and helpful experience. I highly recommend Dr. Ogilive.”

“Kim has spent extra time and effort to get me hearing as well as possible She has used creative strategies to improve my hearing. Maria at the front desk is welcoming and helpful.”

“I have been using this facility since it opened. Received professional care and my wife has now received her first set of hearing aids from Richmond Hearing Doctors. ”

“Dr. Ogilvie provides excellent advice and caring support for her clients. I am happy to recommend her as an audiologist.”

“These folks are amazing...very organized process and the audiologists and staff are caring and kind...I chose the Lyric option and could not be happier -- at only 49 years old it is truly life changing!! ”

“Dr. Debra Ogilvie and her associates have provided excellent service, especially during the COVID-19 pandemic. I feel fortunate to be able to reach her with any questions or concerns. She is very friendly and works diligently to educate her patients and improve their ability live a better life through improved hearing.”

“I chose Richmond Hearing Doctors because they are part of TruHearing. I had just received a set of hearing aids from another clinic that was not part of Humana. Dr. Ogilvie described the differences in the two sets and I have been very pleased with the TruHearing aids.”

“It wasn’t easy to accept my hearing loss but my visit was very pleasant. Dr. Ogilvie discussed the devices that would help me with my social interaction as well as family. Look forward to working on correcting my hearing with her help. ”

“I have been coming to Richmond Hearing Doctors for over three years. I have been working with Kim Fisher. She is the consummate professional. She shares the results of my hearing tests in a clear and informative manner, so that I can make decisions regarding my hearing that are in my best interest. I trust her completely!”

“I have been extremely pleased with all services. Kim Fisher has done an outstanding job to work with me to improve my hearing issues. She always explains things clearly and continues to work with adjustments to my hearing aids and with any concerns I may have.”

“Dr. Ogilvie is a compassionate professional who always takes the time necessary for her clients to feel comfortable in the decisions they are making. She readily answers questions in a manner that makes you feel as if you are not being rushed or coached. It is very refreshing from some of the previous experiences I have had from hearing specialists.”

“Debbie has been my hearing doctor since 2011. That was the time I got my first set of hearing aids. She is very thorough in testing., caring for the health of your ears and testing on an annual bases. I would recommend a Richmond Hearing Doctors to anyone.”

“I’ve been going to Richmond Hearing Drs for 5 years. Kim Fisher is professional, personable, and knowledgeable. She takes the time to address all questions and concerns and find the best solution for my hearing needs. Maria is also very helpful and friendly and will help me solve some of the technical issues over the phone. I can’t imagine a better place to keep me happily hearing!”

“I had gotten one of the ear pieces stuck in my ear canals. Called the office and got an appointment that very afternoon. I was in and out in just 15 minutes. Kim is fantastic. All the ladies in the office are fantastic. I refer everyone I meet in my day if they have hearing problems to call Richmond hearing doctors. Y’all are the greatest. ”

“My husband has been a patient of Kim Fisher for several years. We have always experienced a very friendly profession visit with her. She is SUPER ! Maria (receptionist) is always a ray of sunshine and so helpful to us old folks. Would recommend !”

“Recently moved here from FL. Went to Richmond Hearing and NOW I am one happy person. Lost one of my hearing aides and Kim gave me a new hearing test and I ended up getting the latest hearing aides available. They are a wonderful group and I highly recommend them. ”

“Kim Fisher is knowledgeable and an excellent diagnostician. She worked with me to find great devices and the follow up has been great. This group does have my best interest in mind.”

“When I explained my issue with my ear piece and asked about getting a 'permanent' mold DR. Fisher listened carefully and asked all the right questions to make sure a permanent mold was the right solution. Great staff. Feel good about the care I get from them.”

“Absolutely love Kim! Been going to her for years and my experience there and with her is always great!!”

“I returned for a routine follow-up of my hearing and checking my hearing aids. The office was very focused on protecting patients and staff from COVID-19 and other airborne illnesses. Everyone was masked and I saw Debra, my audiologist, spray and wipe down surfaces between patients. I appreciate their dedication to remaining open and available during these challenging times for healthcare practices and small businesses. I feel very well cared for by Richmond Hearing Doctors. ”

“This was the first time in many years that I had a hearing test. Dr. Ogilvie was great to work with. What I liked was she explained every aspect of the hearing test to me. I already scheduled my next hearing test for next year. Everyone in the office was courteous and professional. ”

“Kim Fisher is well qualified very professional and thorough. Everybody in the practice are very pleasant to work with 5 stars...”

“It was very interesting to experience first time hearing exam. The receptionist was very friendly and made me feel a before the exam. Kim, the examiner very professional in explaining the procedures and answering questions. Overall it was really nice experience without being rushed.”

“From the first minute I walked into the Office I felt at home. Maria is a wonderful, friendly, professional Receptionist. I was given an appointment and saw Kim Fisher, who administered my tests. She was so friendly and professional and was able to complete my testing. I came back to have the hearing aids adjusted two weeks later. They all are very professional and I would recommend them to anyone looking for a good team. ”

“Kim Fisher at Richmond Hearing Doctors has been improving my hearing for about 6 years. She and the office personnel have always been responsive to my concerns. They always "put the customer first." I very much appreciate having them as my hearing specialist.”

“I can highly recommend Richmond Hearing Doctors and specifically Kim Fisher. I appreciated the professionalism and thoroughness of the entire experience from the hearing test to the fitting of new hearing aids. In addition, I left knowing she would willing address any problems or questions I might have. ”

“Excellent in every way: professional preparation, superb analysis skills, and not least, continued care for patients. ”

“About a year and a half ago, I met Kim Fisher for the first time to have my hearing tested. She explained that I was borderline for the need of hearing aids at that time, and asked me to come back in a year. I did, and my hearing had become worse, so I ordered the aids then. I was so impressed with her friendliness and professional manner. When I went to get my aids, she took a lot of time explaining everything about new aids and I left feeling very comfortable. I have had my aids for a week now, and have been wearing them all day, each day, with no problems. Also, Maria, at the front desk, is super friendly.”

“Richmond Hearing Doctors - Southside, is an amazing experience. Friendly, knowledgeable and friendly receptionist. Kim Fisher, M.A., is an expert in hearing aids and tinnitus. She thoroughly explains your hearing loss and how to improve your hearing aid for maximum hearing. I really am impressed that between visits, the office is always there to help!”

“Outstanding ”

“Very professional and welcoming. Knowledgeable and helpful. ”

“Have had a great relationship with this practice for quite a few years. Always friendly and competent.”

“Dr. Ogilvie is so understanding and caring. I could not imagine going to anyone else! The rest of the staff is very professional and a pleasure to deal with as well. I hate to think that Debra will retire one day then I'll have to find someone new but I know I will never find anyone like her. She's the best I have ever had in my 39 years of wearing hearing aids. ”

“Great experience with Dr. Fisher. First time having my hearing checked and it was a very comfortable experience. Would highly recommend Dr. Fisher. ”

“Thorough and comprehensive. Professionally done. Nice people, Kim Fisher. Thank you. ”

“Made sure everything worked properly, including sending one hearing aid back for repair when it would not program properly. They made sure everything was right before we started our warranty period. ”

“Kim Fisher - accomplished and skilled audiologist. Personal relationship - excellent. Did not pressure me financially. The best I've known in over 12 years of wearing hearing aids! ”

“Excellent overall experience! Several visits provided comprehensive hearing tests, analysis, hearing aid selection and follow-up services! Great place! ”

“Customer service has been exceptional. ”

“Marie - great help to me today.”

“All explained very clearly. No pressure about the purchase. ”

“The very best in comfort, care, cleanliness and professionalism.”

“From receptionist to audiologist, I have found Richmond Hearing Doctors to be honest, trustworthy, caring. I have known them to be helpful even to my relatives visiting from out of state. ”

“Thank you for the courteous and prompt manner I was treated on my visit September 5th. I was pleased with the exceptional way your personnel explained everything. ”

“My experience was very pleasant and painless. ”

“My husband and I couldn't be happier with our hearing professionals at Richmond Hearing Doctors Southside! They have excellent skills and knowledge and give very friendly, personal service. Kim takes time to explain how the tests and hearing aids work and to answer any questions. We never feel rushed. You can tell she cares about her patients and wants us to hear as well as possible. Maria at the front desk also is very professional and was proactive in taking care of a problem I was having when the doctor was unavailable. ”

“Kim Fisher has been my hearing specialist for several years. I would not consider anyone else. ”

“Dr. Ogilvie is fantastic! She spent so much time with me determining the best possible aid for me. She is very knowledgeable, professional and patient. I highly recommend her for anyone with a hearing problem. ”

“Kim takes the time to understand my description of any concerns that I may be having. She is very patient and never seems to be rushed. I believe she does an excellent job of explaining what the hearing aid does to improve my hearing. I am completely satisfied that I am receiving the best service that can be provided by Kim and Richmond Hearing Doctors, from hearing exams, removing wax to assisting me in determining which hearing aids most solve my problems and expectations.”

“Maria at front is excellent in customer service. Kim has always worked with me for my needs. Always checks ear for wax, annual testing twice a year, and maintains hearing aides when needed. Pleasant experience every time,”

“Having endured tinnitus for many years and becoming more aware of difficulty hearing people speak, I decided to explore treatment options in my locale. I am so pleased with the services provided by Richmond Hearing Doctors and my audiologist, Dr. Debra Ogilvie. My hearing was tested and we explored several options within my budget. This was my first time wearing bilateral hearing aids and I struggled, initially, to find a pair that worked well for me. Each individual is different and the various brands offer some unique features. So, I tried to express my experience in detail to Debra and she worked closely with me to find the best brand and features for my specific needs. Because I was having difficulty inserting the speaker domes, she made custom ear molds that easily slip into my ears. I am very pleased with her services. I never felt rushed and always felt like a valued client. Her practice also gave me financing information so that I might apply for a healthcare credit account allowing me to pay for the hearing aids in installments. I, wholeheartedly, recommend Richmond Hearing Doctors.”