A number of conditions can cause temporary hearing loss, and each has its own treatment. In most cases, temporary hearing loss is easily treated and has no lasting effects.
Hearing aids come with default settings, but your hearing care provider can also set up custom programs, such as music listening or for driving in a car.
A message from Richmond Hearing Doctors - Southside about COVID-19:
Our office is open but taking patients by appointment only. Please contact our office for assistance.
Clinic staff
Debra Ogilvie, AuD, FAAA
Verified by
Audiologist
Verified by
Dr. Ogilvie received her Bachelor’s degree from James Madison University, her Master’s degree from The George Washington University in Washington, DC and her Doctorate of Audiology degree from Salus University in Pennsylvania. Dr. Ogilvie has a special passion and appreciation for the marriage between hearing aid technology and individual patient needs which allows her to find the best treatment or solution for each person
This provider has NPI #1952379703 and is licensed in Virginia (#2201000622, #2101001254).
Kim Fisher, MA, FAAA
Audiologist
Audiologist Kim Fisher has been practicing audiology in Richmond since 2000. She earned her Master's degree from the University at Buffalo and specializes in hearing aids and tinnitus. She is a fellow of the American Academy of Audiology. Outside of the office, Kim enjoys spending time with her family.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 40 verified patient reviews for Richmond Hearing Doctors - Southside! Their average review score is 5 () from 40 reviews.
“Debbie has been my hearing doctor since 2011. That was the time I got my first set of hearing aids.
She is very thorough in testing., caring for the health of your ears and testing on an annual bases.
I would recommend a Richmond Hearing Doctors to anyone.”
Dewey L. of Chesterfield, VA 07/16/2021 Review submitted online
5 out of
51.
“I’ve been going to Richmond Hearing Drs for 5 years. Kim Fisher is professional, personable, and knowledgeable. She takes the time to address all questions and concerns and find the best solution for my hearing needs. Maria is also very helpful and friendly and will help me solve some of the technical issues over the phone. I can’t imagine a better place to keep me happily hearing!”
Elaine T. of Chesterfield, VA 05/29/2021 Review submitted online
5 out of
51.
“I had gotten one of the ear pieces stuck in my ear canals. Called the office and got an appointment that very afternoon. I was in and out in just 15 minutes. Kim is fantastic. All the ladies in the office are fantastic. I refer everyone I meet in my day if they have hearing problems to call Richmond hearing doctors. Y’all are the greatest. ”
Mark C. of Richmond, VA 04/29/2021 Review submitted online
5 out of
51.
“My husband has been a patient of Kim Fisher for several years. We have always experienced a very friendly profession visit with her. She is SUPER ! Maria (receptionist) is always a ray of sunshine and so helpful to us old folks. Would recommend !”
Otis W. of Buckingham, VA 03/27/2021 Review submitted online
5 out of
51.
“Recently moved here from FL. Went to Richmond Hearing and NOW I am one
happy person. Lost one of my hearing aides and Kim gave me a new hearing test and I ended up getting the latest hearing aides available. They are a wonderful group and I highly recommend them. ”
Barbara S. 03/18/2021 Review submitted online
5 out of
51.
“Kim Fisher is knowledgeable and an excellent diagnostician. She worked with me to find great devices and the follow up has been great. This group does have my best interest in mind.”
Jim C. of Richmond, VA 01/14/2021 Review submitted online
5 out of
51.
“When I explained my issue with my ear piece and asked about getting a 'permanent' mold DR. Fisher listened carefully and asked all the right questions to make sure a permanent mold was the right solution. Great staff. Feel good about the care I get from them.”
Stephen E. of Chesterfield, VA 12/15/2020 Review submitted online
5 out of
51.
“Absolutely love Kim! Been going to her for years and my experience there and with her is always great!!”
Janet C. of Midlothian, VA 12/04/2020 Review submitted online
5 out of
51.
“I returned for a routine follow-up of my hearing and checking my hearing aids. The office was very focused on protecting patients and staff from COVID-19 and other airborne illnesses. Everyone was masked and I saw Debra, my audiologist, spray and wipe down surfaces between patients. I appreciate their dedication to remaining open and available during these challenging times for healthcare practices and small businesses. I feel very well cared for by Richmond Hearing Doctors. ”
ANN M. of Midlothian, VA 12/02/2020 Review submitted online
5 out of
51.
“This was the first time in many years that I had a hearing test. Dr. Ogilvie was great to work with. What I liked was she explained every aspect of the hearing test to me. I already scheduled my next hearing test for next year. Everyone in the office was courteous and professional. ”
Jeffrey B. 12/01/2020 Review submitted online
5 out of
51.
“Kim Fisher is well qualified very professional and thorough. Everybody in the practice are very pleasant to work with 5 stars...”
James W. of Midlothian, VA 11/06/2020 Review submitted online
5 out of
51.
“It was very interesting to experience first time hearing exam. The receptionist was very friendly and made me feel a before the exam. Kim, the examiner very professional in explaining the procedures and answering questions. Overall it was really nice experience without being rushed.”
Jacqueline J. of Richmond, VA 10/06/2020 Review submitted online
5 out of
51.
“From the first minute I walked into the Office I felt at home. Maria is a wonderful, friendly, professional Receptionist. I was given an appointment and saw Kim Fisher, who administered my tests. She was so friendly and professional and was able to complete my testing. I came back to have the hearing aids adjusted two weeks later.
They all are very professional and I would recommend them to anyone looking for a good team.
”
Carol H. of Midlothian, VA 09/30/2020 Review submitted online
5 out of
51.
“Kim Fisher at Richmond Hearing Doctors has been improving my hearing for about 6 years. She and the office personnel have always been responsive to my concerns.
They always "put the customer first." I very much appreciate having them as my hearing specialist.”
Aubrey T. of Chesterfield, VA 09/30/2020 Review submitted online
5 out of
51.
“I can highly recommend Richmond Hearing Doctors and specifically Kim Fisher. I appreciated the professionalism and thoroughness of the entire experience from the hearing test to the fitting of new hearing aids. In addition, I left knowing she would willing address any problems or questions I might have. ”
Elsine T. of Chesterfield, VA 09/30/2020 Review submitted online
5 out of
51.
“Excellent in every way: professional preparation, superb analysis skills, and not least, continued care for patients. ”
Alice T. of Midlothian, VA 06/05/2020 Review submitted online
5 out of
51.
“About a year and a half ago, I met Kim Fisher for the first time to have my hearing tested. She explained that I was borderline for the need of hearing aids at that time, and asked me to come back in a year. I did, and my hearing had become worse, so I ordered the aids then. I was so impressed with her friendliness and professional manner. When I went to get my aids, she took a lot of time explaining everything about new aids and I left feeling very comfortable. I have had my aids for a week now, and have been wearing them all day, each day, with no problems. Also, Maria, at the front desk, is super friendly.”
Carol K. of Midlothian, VA 06/04/2020 Review submitted online
5 out of
51.
“Richmond Hearing Doctors - Southside, is an amazing experience. Friendly, knowledgeable and friendly receptionist. Kim Fisher, M.A., is an expert in hearing aids and tinnitus. She thoroughly explains your hearing loss and how to improve your hearing aid for maximum hearing. I really am impressed that between visits, the office is always there to help!”
Sandy D. of Moseley, VA 03/16/2020 Review received via mail
5 out of
51.
“Outstanding ”
John M. of Midlothian, VA 03/05/2020 Review submitted online
5 out of
51.
“Very professional and welcoming. Knowledgeable and helpful. ”
David T. of Midlothian, VA 02/21/2020 Review submitted online
5 out of
51.
“Have had a great relationship with this practice for quite a few years. Always friendly and competent.”
Maxine W. of Chesterfield, VA 01/22/2020 Review submitted online
5 out of
51.
“Dr. Ogilvie is so understanding and caring. I could not imagine going to anyone else! The rest of the staff is very professional and a pleasure to deal with as well. I hate to think that Debra will retire one day then I'll have to find someone new but I know I will never find anyone like her. She's the best I have ever had in my 39 years of wearing hearing aids. ”
Anthony M. of Cartersville, VA 12/14/2019 Review submitted online
5 out of
51.
“Great experience with Dr. Fisher. First time having my hearing checked and it was a very comfortable experience. Would highly recommend Dr. Fisher. ”
Christina L. of Midlothian, VA 11/27/2019 Review submitted online
5 out of
51.
“Thorough and comprehensive. Professionally done. Nice people, Kim Fisher. Thank you. ”
Alice H. of Blackstone, VA 11/11/2019 Review received via mail
5 out of
51.
“Made sure everything worked properly, including sending one hearing aid back for repair when it would not program properly. They made sure everything was right before we started our warranty period. ”
Helen B. of Midlothian, VA 11/05/2019 Review received via mail
5 out of
51.
“Kim Fisher - accomplished and skilled audiologist. Personal relationship - excellent. Did not pressure me financially. The best I've known in over 12 years of wearing hearing aids! ”
Ted W F. of Midlothian, VA 11/05/2019 Review received via mail
5 out of
51.
“Excellent overall experience! Several visits provided comprehensive hearing tests, analysis, hearing aid selection and follow-up services! Great place! ”
C B. of Midlothian, VA 11/04/2019 Review received via mail
5 out of
51.
“Customer service has been exceptional. ”
David L. of Richmond, VA 10/11/2019 Review received via mail
5 out of
51.
“Marie - great help to me today.”
Richard T. of Memphis, NY 10/11/2019 Review received via mail
5 out of
51.
“All explained very clearly. No pressure about the purchase. ”
Barbara C. of Midlothian, VA 10/08/2019 Review received via mail
5 out of
51.
“The very best in comfort, care, cleanliness and professionalism.”
Richard G. of Chesterfield, VA 10/03/2019 Review received via mail
5 out of
51.
“From receptionist to audiologist, I have found Richmond Hearing Doctors to be honest, trustworthy, caring. I have known them to be helpful even to my relatives visiting from out of state. ”
Harold E T. of Chesterfield, VA 09/20/2019 Review received via mail
5 out of
51.
“Thank you for the courteous and prompt manner I was treated on my visit September 5th. I was pleased with the exceptional way your personnel explained everything. ”
Maydell C. of Powhatan, VA 09/19/2019 Review received via mail
5 out of
51.
“My experience was very pleasant and painless. ”
Judy R. of Reedville, VA 08/26/2019 Review received via mail
5 out of
51.
“My husband and I couldn't be happier with our hearing professionals at Richmond Hearing Doctors Southside! They have excellent skills and knowledge and give very friendly, personal service. Kim takes time to explain how the tests and hearing aids work and to answer any questions. We never feel rushed. You can tell she cares about her patients and wants us to hear as well as possible. Maria at the front desk also is very professional and was proactive in taking care of a problem I was having when the doctor was unavailable. ”
Margie C. of Midlothian, VA 08/10/2019 Review submitted online
5 out of
51.
“Kim Fisher has been my hearing specialist for several years. I would not consider anyone else.
”
Keith W. 06/24/2019 Review submitted online
5 out of
51.
“Dr. Ogilvie is fantastic! She spent so much time with me determining the best possible aid for me. She is very knowledgeable, professional and patient. I highly recommend her for anyone with a hearing problem.
”
Jane G. of Midlothian, VA 06/24/2019 Review submitted online
5 out of
51.
“Kim takes the time to understand my description of any concerns that I may be having. She is very patient and never seems to be rushed. I believe she does an excellent job of explaining what the hearing aid does to improve my hearing. I am completely satisfied that I am receiving the best service that can be provided by Kim and Richmond Hearing Doctors, from hearing exams, removing wax to assisting me in determining which hearing aids most solve my problems and expectations.”
Aubrey T. of Chesterfield, VA 06/24/2019 Review submitted online
5 out of
51.
“Maria at front is excellent in customer service. Kim has always worked with me for my needs. Always checks ear for wax, annual testing twice a year, and maintains hearing aides when needed. Pleasant experience every time,”
Louis G. of Chesterfield, VA 05/18/2019 Review submitted online
5 out of
51.
“Having endured tinnitus for many years and becoming more aware of difficulty hearing people speak, I decided to explore treatment options in my locale. I am so pleased with the services provided by Richmond Hearing Doctors and my audiologist, Dr. Debra Ogilvie. My hearing was tested and we explored several options within my budget. This was my first time wearing bilateral hearing aids and I struggled, initially, to find a pair that worked well for me. Each individual is different and the various brands offer some unique features. So, I tried to express my experience in detail to Debra and she worked closely with me to find the best brand and features for my specific needs. Because I was having difficulty inserting the speaker domes, she made custom ear molds that easily slip into my ears. I am very pleased with her services. I never felt rushed and always felt like a valued client. Her practice also gave me financing information so that I might apply for a healthcare credit account allowing me to pay for the hearing aids in installments. I, wholeheartedly, recommend Richmond Hearing Doctors.”
Ann M. of Midlothian, VA 03/01/2019 Review submitted online
Owned and operated by four local audiologists, the professionals at Richmond Hearing Doctors are dedicated to improving the quality of life of our patients and their families through improved hearing and communication. We are reputable, knowledgeable and affordable. And we have two locations to serve you.
SOUTHSIDE 13925 Coalfield Commons Place, Suite 101 Midlothian, VA 23114
WEST END 7301 Forest Avenue Suite 202 Richmond, VA 23226
