Alexandria Hearing Centers, Massa and Associates - Walker

“Absolutely phenomenal practice. If I could give more stars, I would. In over 20 years of visiting hearing centres and audiologists in three countries (with 17 years wearing a hearing aid), this office is the best I’ve found. The team is really outstanding. From the front desk to the sound booth, everyone is highly-skilled, attentive, and accommodating. The office manager, Janet, went above and beyond in helping me navigate some fairly-complicated global insurance, and she replied immediately throughout the process. Clinically, I visited with Dr. Danner, and she impressed me from the start with her passion, dedication and professionalism. I needed to upgrade to two hearing aids (for the first time), and I never felt anxious about it. She explained my options and weighed the pros and cons of different routes clearly. Though I live abroad, I am thankful to call this office my US-based practice. If you’re on the fence about having a hearing test, or are simply checking reviews to shop around for options, look no further; just give them a call! I sure am glad I did.”

“After wearing hearing aids for a number of years, I was particularly pleased to find a practice specializing in my hearing aid brand. Dr. Danner conducted a thorough hearing evaluation, answered my questions, and provided guidance in maintenance and care of my hearing aids. The evaluation was thorough, professional, and extremely helpful. ”

“The staff here is always friendly and professional. They take genuine interest in their patients.”

“Courteous front desk. Also shown friendly instructions on changing wax filters . Excellent experience overall.”

“The Doctor and staff were very polite, professional and thorough explaining the process.”

“The doctor was very professional and polite”

“Love this practice! Been coming to them for many years and always helpful. Love Dr. Parro!”

“Staff were professionals & have done an excellent care during my visit.”

“outstanding for many years of service; always courteous patient oriented, and great teamwork with the privia group co located....”

“Very detailed in the exam. Explained the entire process of what was being tested. Sincere and attentive provide great customer experience. ”

“The attention and care given to testing, fitting, and adjusting the sound level of my new hearing aids was a good experience and greatly appreciated. I highly recommend Dr. Ann Parro.”

“Had an awesome experience haven’t had a hearing test since I was 15. Explained the results and everything and very nice from the front desk to the Drs. ”

“I was impressed with the loving care I received. I will surely return and also recommend you to others.”

“Caring professional staff. ”

“Dr. Hinds has helped me to re-establish myself as a university professor. I have profound hearing loss, and retired from teaching because of it. Thanks to Ann's expertise with prescribing the best hearing solution, I am back in the classroom. ”

“All the audiologist and staff have been amazing on my back to hearing journey. I have very early onset hearing loss and Dr Hinds is the most patient and professional health care professional I have ever met. She has been instrumental in me being able to adjust to wearing hearing aids and has had a huge impact on my quality of life. I would definitely recommend this practice. ”

“Anne Parro is incredibly patient with patients who use the wrong size buds, and digs them out with toothpicks. She also finds lost buds that I had no idea were there. Unfortunately, I know this from experience!! ”

“Care was excellent. Finally I am able to discern specific letters more readily.”

“Dr Parr took all the time I needed during my hearing exam. Her assessment was thorough and she was quick to follow up when I had additional questions. ”

“Dr. Parro and Dr. Nathan spent the necessary time with me, answered all my questions. They are great providers. I finally found the best help for my sinuses and ears. ”

“We recently moved to the area and needed to find audiologists. I found Dr. Hinds and the medical student to be very personable, knowledgeable and caring. My particular situation was very distressful and they took the best possible care of me. The following day Dr. Hinds was very thoughtful and phoned to check on how I was doing which was very special. I was also glad to see her supporting students. Highly recommend this group.”

“Personable, knowledgeable, caring audiologists. I've been going to this practice for over 10 years and now my husband goes as well. They are patient, explain everything with care to make sure that I can understand. And their staff is also pleasant to deal with and efficient.”

“Very kind and helpful personnel in the office. Every aspect including results were shared and explained to me. ”

“Great professional team and wonderful environment. I got there right on time and they helped me immensely. I initially went there for a second opinion and thank goodness I did. I was very pleased with the whole experience. Thank you so much.”

“I got this practice through my health insurance & l am so glad l did. I feel that l've found a professional group & that l've done the best l can with my hearing & hearing aids. Thank you Dr Kelley.”

“This group of audiologists is outstanding in many ways. From the friendliness of staff at the front desk to the way the doctors interact with patients, I felt comfortable participating in three tests that day. Dr. Kelly explained each test, telling me what to expect, before administering it. This definitely put me at ease! And she offered encouraging words to let me know I was doing everything right. My husband’s doctor is Ann Parro, who he raves about. ”

“ I would like to start off by saying that their entire staff is a class act. You walk into the waiting room, you were greeted with a smile and a hello and how are you - very friendly group. And as far as the three Ann’s go, they are three of the best and Parro is the leader of the pack. She is one of the nicest people you’ll ever meet. She makes you feel like family - always comfortable around her and the other two ladies, her assistants are also the same way. There’s not enough good words to describe how good Ann Parro is to her patients and how sharp she is about helping people with their hearing. I encourage anyone that reads this review to go and see Ann Parro and her great staff. I’d like to wish Ann and her staff - God bless them and may they always be there for everyone else. Thank you very much for all that y’all do.”

“This was my first hearing test/assessment and I was quite pleased with my experience. Clinic staff were friendly and courteous. Dr. Kelly was very professional and took the time to answer my questions and explain my options. ”

“I usually see Ann Hinds and she is very meticulous in making sure my hearing aids are adjusted correctly. I have been a patient of theirs for more than 12 years and will continue to see them.”

“Dr. Parro has been excellent in her care for my hearing and her suggestions for my hearing aids. My follow-up visits are particularly helpful.”

“This review expresses my deep appreciation for the expert and caring help received from Dr. Ann Hinds. She evidenced a concern for hearing challenged people that is extraordinary, and is a remarkably sensitive coach -- ensuring that users do in fact get the aids they need and learn how to manage them to get best results. I am quite happy with the hearing aids I received. ”

“I've been going to this office for a long time and they help me with any problem I have. It's the best. ”

“Dr. Parro is fantastic! She takes her time and explains everything. My experience has been absolutely the best. I highly recommend this practice.”

“I could not be more grateful to Dr. Hinds for the time and attention that she has given me. I did not realize, prior to getting my hearing aid, how bad my hearing had become and how much it affected me. There has been a significant difference not only with hearing improvement, but with overall sense of well being and a more positive attitude. I actually feel more motivated and much more focused. If you are experiencing hearing loss and have any doubts about hearing aids, don't. Check out Massa & Associates, they are the best!”

“I see Doctor Parro and she is excellent. Kind, patient and makes sure that I know and understand everything involved in getting my hearing aide (care of, cleaning, changing batteries) and the way to do all. She is always on time, patient, friendly and helpful. Front desk staff very friendly and helpful also. So pleased I have referred my daughter. Keep up the excellent work and the excellent customer service.”

“All your staff is just so friendly!!!! Katie is my doctor, she is really professional and is really fueled my need!!! thank you!!!!”

“This is an outstanding team of audiologists, who have been caring for my hearing problems for many years. I plan to continue under their care. Dr. Ann Parro has been the owner of the practice for about a year, following Dr. Massa's passing. The team has continued to provide outstanding service without a single hiccup in service. Dr. Parro recently began the process to fit my left ear with a new mold. I always look forward to a positive result from their actions. I had major surgery in both ears many years ago, wear hearing aids in both ears, and greatly appreciate the care that the team provides. I highly recommend the team to anyone who is of a mind to check the condition of their hearing level, quality, etc. Call today... don't hesitate.. Take it from me, you will be glad you do!!! Don't take even good hearing for granted. Thanks to all of the team members.”

“I've been a patient of Dr. Parro's for over a year. Her diagnosis and management of my hearing deficiency has been excellent. ”

“I cannot say enough great things about Dr. Kelly and her assistant Roger. Both were extremely professional and personable. They explained everything as the testing went along and made sure I comfortable. As a retired nurse, I must say that their execution of the testing was excellent. Top marks. And thank you.”

“I highly recommend Dr. Hinds. She addressed my issues and concerns directly and honestly. She was able to recommend a device that was best suited to my situation and allowed me to have a better quality of sound and hearing. She listens to your concerns and is thorough and professional. I have loved having her as my audiologist.”

“They were sensitive to my issue.”

“I liked their good attitude.”

“She was a nice person. ”

“Dr. Massa has been taking care of my hearing needs for many years. He is the epitome of expertise, professionalism, and patient care. To be able to hear to the best that I possibly can has always been his goal. Dr. Massa makes sure that I know exactly how to use and care for my hearing devices and follows up to make sure that everything is as it should be. I would miss out on so much of the hearing world without Dr. Massa. Thank you!”

“I liked everything about my experience there. They were very knowledgeable, very helpful. ”

“Excellent.”

“The Dr. was very alert and she knew the material.”

“She was very friendly and I liked that she gave me the results right away.”

“She was very knowledgeable and very patient.”

“They were really nice and quick”

“They were very pleasant and professional ”

“They were kind and they were friendly and skilled.”

“He was very professional and the service was very quick.”

“Very good at what they were doing and very professional.”