Ever wondered how we hear? It's a fascinating process in which sound waves are converted into electrical impulses that travel to the brain. Here's a step-by-step breakdown of the process and where things can go wrong, leading to hearing loss.
Whether you teach your baby to sign or learn ASL to communicate with a deaf friend or family member, you are using a full-bodied form of communication that will enhance your relationship as it improves your mind and spirit.
A message from Alexandria Hearing Centers, Massa and Associates - Walker about COVID-19:
We are still open to serve you and we're taking every precaution to disinfect all spaces and equipment between patients. Please call ahead for an appointment.
Staff
Ann Parro, AuD, CCC-A, FAAA
Verified by
Audiologist
Verified by
Dr. Ann Parro earned her Doctorate of Audiology degree from Nova Southeastern University and has been with Massa and Associates since 2008. She is licensed by the state of Virginia to examine, diagnose, and treat hearing and balance disorders, and has a hearing aid dispensing license. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and is a fellow of the American Academy of Audiology.
This provider has NPI #1699948935 and is licensed in Virginia (# 2201001354, #2101001677).
Gia Santivasi, AuD, CCC-A
Audiologist
Dr. Gia Santivasi is new to Alexandria Hearing Centers and the Alexandria area. Dr. Santivasi is from the suburbs of Philadelphia, where she also frequented the Jersey Shore. She attended West Chester University, where she received her B.A. in Communicative Sciences and Disorders and minored in Deaf Studies. Dr. Santivasi went on to obtain her doctorate in audiology from The Ohio State University and completed her capstone on Dual Sensory Impairment. Before joining Alexandria Hearing Centers, Dr. Santivasi finished her doctoral work in New York City with a private practice that specialized in diagnostic testing, hearing aid fittings, and comprehensive vestibular assessments. She is licensed by the Commonwealth of Virginia and holds the certification from the American Speech-Language-Hearing Association (ASHA). In Dr. Santivasi’s free time, she enjoys reading, watching movies, doing yoga, and spending time outdoors.
Ann Hinds, AuD, CCC-A, FAAA
Audiologist
Dr. Ann Hinds left our practice in September 2020 to move back home closer to family and pursue new interests. We are wishing her and her husband all the best as they start a new endeavor.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 54 verified patient reviews for Alexandria Hearing Centers, Massa and Associates - Walker! Their average review score is 4.94 () from 54 reviews.
“Absolutely phenomenal practice. If I could give more stars, I would. In over 20 years of visiting hearing centres and audiologists in three countries (with 17 years wearing a hearing aid), this office is the best I’ve found.
The team is really outstanding. From the front desk to the sound booth, everyone is highly-skilled, attentive, and accommodating. The office manager, Janet, went above and beyond in helping me navigate some fairly-complicated global insurance, and she replied immediately throughout the process.
Clinically, I visited with Dr. Danner, and she impressed me from the start with her passion, dedication and professionalism. I needed to upgrade to two hearing aids (for the first time), and I never felt anxious about it. She explained my options and weighed the pros and cons of different routes clearly. Though I live abroad, I am thankful to call this office my US-based practice.
If you’re on the fence about having a hearing test, or are simply checking reviews to shop around for options, look no further; just give them a call! I sure am glad I did.”
James S. of Franklin, VA 06/22/2021 Review submitted online
5 out of
51.
“After wearing hearing aids for a number of years, I was particularly pleased to find a practice specializing in my hearing aid brand. Dr. Danner conducted a thorough hearing evaluation, answered my questions, and provided guidance in maintenance and care of my hearing aids. The evaluation was thorough, professional, and extremely helpful. ”
Joseph G. 06/02/2021 Review submitted online
5 out of
51.
“The staff here is always friendly and professional. They take genuine interest in their patients.”
Ken A. of Arlington, VA 05/03/2021 Review submitted online
5 out of
51.
“Courteous front desk. Also shown friendly instructions on changing wax filters . Excellent experience overall.”
Clare M. of Alexandria, VA 03/07/2021 Review submitted online
5 out of
51.
“The Doctor and staff were very polite, professional and thorough explaining the process.”
Chanda S. of Springfield, VA 02/02/2021 Review submitted online
5 out of
51.
“The doctor was very professional and polite”
Vernon D. of Fredericksburg, VA 12/03/2020 Review submitted online
5 out of
51.
“Love this practice! Been coming to them for many years and always helpful. Love Dr. Parro!”
Laurie H. of Alexandria, VA 11/15/2020 Review submitted online
5 out of
51.
“Staff were professionals & have done an excellent care during my visit.”
Joseph B. of Manassas, VA 10/13/2020 Review submitted online
5 out of
51.
“outstanding for many years of service; always courteous patient oriented, and great teamwork with the privia group co located....”
dennis m. of Alexandria, VA 10/13/2020 Review submitted online
5 out of
51.
“Very detailed in the exam. Explained the entire process of what was being tested. Sincere and attentive provide great customer experience. ”
T A. of Accokeek, MD 10/12/2020 Review submitted online
5 out of
51.
“The attention and care given to testing, fitting, and adjusting the sound level of my new hearing aids was a good experience and greatly appreciated. I highly recommend Dr. Ann Parro.”
J. R. of Alexandria, VA 09/13/2020 Review submitted online
5 out of
51.
“Had an awesome experience haven’t had a hearing test since I was 15. Explained the results and everything and very nice from the front desk to the Drs. ”
Clayton M. of Alexandria, VA 08/31/2020 Review submitted online
5 out of
51.
“I was impressed with the loving care I received. I will surely return and also
recommend you to others.”
Gloria S. of Alexandria, VA 03/09/2020 Review submitted online
5 out of
51.
“Caring professional staff. ”
Linda S. of Alexandria, VA 11/25/2019 Review submitted online
5 out of
51.
“Dr. Hinds has helped me to re-establish myself as a university professor. I have profound hearing loss, and retired from teaching because of it. Thanks to Ann's expertise with prescribing the best hearing solution, I am back in the classroom. ”
Dennis S. of Fairfax, VA 11/18/2019 Review submitted online
5 out of
51.
“All the audiologist and staff have been amazing on my back to hearing journey. I have very early onset hearing loss and Dr Hinds is the most patient and professional health care professional I have ever met. She has been instrumental in me being able to adjust to wearing hearing aids and has had a huge impact on my quality of life. I would definitely recommend this practice. ”
Naomi M. of Alexandria, VA 11/08/2019 Review submitted online
5 out of
51.
“Anne Parro is incredibly patient with patients who use the wrong size buds, and digs them out with toothpicks. She also finds lost buds that I had no idea were there. Unfortunately, I know this from experience!! ”
Kathleen P. of Springfield, VA 11/04/2019 Review submitted online
5 out of
51.
“Care was excellent. Finally I am able to discern specific letters more readily.”
Ellen A. of Alexandria, VA 11/04/2019 Review submitted online
5 out of
51.
“Dr Parr took all the time I needed during my hearing exam. Her assessment was thorough and she was quick to follow up when I had additional questions. ”
Donna S. of Alexandria, VA 10/15/2019 Review submitted online
5 out of
51.
“Dr. Parro and Dr. Nathan spent the necessary time with me, answered all my questions. They are great providers. I finally found the best help for my sinuses and ears. ”
Bill G. of Alexandria, VA 09/13/2019 Review submitted online
5 out of
51.
“We recently moved to the area and needed to find audiologists. I found Dr. Hinds and the medical student to be very personable, knowledgeable and caring. My particular situation was very distressful and they took the best possible care of me. The following day Dr. Hinds was very thoughtful and phoned to check on how I was doing which was very special. I was also glad to see her supporting students. Highly recommend this group.”
Joy V. of Alexandria, VA 07/03/2019 Review submitted online
5 out of
51.
“Personable, knowledgeable, caring audiologists. I've been going to this practice for over 10 years and now my husband goes as well. They are patient, explain everything with care to make sure that I can understand. And their staff is also pleasant to deal with and efficient.”
Grace M. of Alexandria, VA 07/01/2019 Review submitted online
5 out of
51.
“Very kind and helpful personnel in the office. Every aspect including results were shared and explained to me. ”
Eileen M. of Annandale, VA 06/25/2019 Review submitted online
5 out of
51.
“Great professional team and wonderful environment. I got there right on time and they helped me immensely. I initially went there for a second opinion and thank goodness I did. I was very pleased with the whole experience. Thank you so much.”
Claire K. of Accokeek, MD 06/24/2019 Review submitted online
5 out of
51.
“I got this practice through my health insurance & l am so glad l did. I feel that l've found a professional group & that l've done the best l can with my hearing & hearing aids. Thank you Dr Kelley.”
Marion K. of Alexandria, VA 06/24/2019 Review submitted online
5 out of
51.
“This group of audiologists is outstanding in many ways. From the friendliness of staff at the front desk to the way the doctors interact with patients, I felt comfortable participating in three tests that day. Dr. Kelly explained each test, telling me what to expect, before administering it. This definitely put me at ease! And she offered encouraging words to let me know I was doing everything right. My husband’s doctor is Ann Parro, who he raves about. ”
Suzanne M. of Alexandria, VA 06/10/2019 Review submitted online
5 out of
51.
“ I would like to start off by saying that their entire staff is a class act. You walk into the waiting room, you were greeted with a smile and a hello and how are you - very friendly group. And as far as the three Ann’s go, they are three of the best and Parro is the leader of the pack. She is one of the nicest people you’ll ever meet. She makes you feel like family - always comfortable around her and the other two ladies, her assistants are also the same way. There’s not enough good words to describe how good Ann Parro is to her patients and how sharp she is about helping people with their hearing. I encourage anyone that reads this review to go and see Ann Parro and her great staff. I’d like to wish Ann and her staff - God bless them and may they always be there for everyone else. Thank you very much for all that y’all do.”
Jeff D. of Alexandria, VA 05/27/2019 Review submitted online
5 out of
51.
“This was my first hearing test/assessment and I was quite pleased with my experience. Clinic staff were friendly and courteous. Dr. Kelly was very professional and took the time to answer my questions and explain my options. ”
Arnel R. of Springfield, VA 05/03/2019 Review submitted online
4 out of
51.
“I usually see Ann Hinds and she is very meticulous in making sure my hearing aids are adjusted correctly. I have been a patient of theirs for more than 12 years and will continue to see them.”
Dennis S. of Fairfax, VA 05/01/2019 Review submitted online
5 out of
51.
“Dr. Parro has been excellent in her care for my hearing and her suggestions for my hearing aids. My follow-up visits are particularly helpful.”
K. Evan G. of Reston, VA 04/23/2019 Review submitted online
5 out of
51.
“This review expresses my deep appreciation for the expert and caring help received from Dr. Ann Hinds. She evidenced a concern for hearing challenged people that is extraordinary, and is a remarkably sensitive coach -- ensuring that users do in fact get the aids they need and learn how to manage them to get best results. I am quite happy with the hearing aids I received. ”
Thomas J. 04/23/2019 Review submitted online
5 out of
51.
“I've been going to this office for a long time and they help me with any problem I have. It's the best. ”
Grace G. of Alexandria, VA 04/22/2019 Review submitted online
5 out of
51.
“Dr. Parro is fantastic! She takes her time and explains everything. My experience has been absolutely the best. I highly recommend this practice.”
Frances B. of Alexandria, VA 04/03/2019 Review submitted online
5 out of
51.
“I could not be more grateful to Dr. Hinds for the time and attention that she has given me. I did not realize, prior to getting my hearing aid, how bad my hearing had become and how much it affected me. There has been a significant difference not only with hearing improvement, but with overall sense of well being and a more positive attitude. I actually feel more motivated and much more focused. If you are experiencing hearing loss and have any doubts about hearing aids, don't. Check out Massa & Associates, they are the best!”
Dale D. of Alexandria, VA 03/21/2019 Review submitted online
5 out of
51.
“I see Doctor Parro and she is excellent. Kind, patient and makes sure that I know and understand everything involved in getting my hearing aide (care of, cleaning, changing batteries) and the way to do all. She is always on time, patient, friendly and helpful. Front desk staff very friendly and helpful also. So pleased I have referred my daughter. Keep up the excellent work and the excellent customer service.”
Rita A. of Springfield, VA 03/14/2019 Review submitted online
5 out of
51.
“All your staff is just so friendly!!!! Katie is my doctor, she is really professional and is really fueled my need!!!
thank you!!!!”
Brigitte C. of Annandale, VA 03/02/2019 Review submitted online
5 out of
51.
“This is an outstanding team of audiologists, who have been caring for my hearing problems for many years. I plan to continue under their care. Dr. Ann Parro has been the owner of the practice for about a year, following Dr. Massa's passing. The team has continued to provide outstanding service without a single hiccup in service. Dr. Parro recently began the process to fit my left ear with a new mold. I always look forward to a positive result from their actions. I had major surgery in both ears many years ago, wear hearing aids in both ears, and greatly appreciate the care that the team provides. I highly recommend the team to anyone who is of a mind to check the condition of their hearing level, quality, etc. Call today... don't hesitate.. Take it from me, you will be glad you do!!! Don't take even good hearing for granted. Thanks to all of the team members.”
Dennis M. of Alexandria, VA 09/25/2018 Review submitted online
5 out of
51.
“I've been a patient of Dr. Parro's for over a year. Her diagnosis and management of my hearing deficiency has been excellent. ”
James S. of Alexandria, VA 09/24/2018 Review submitted online
5 out of
51.
“I cannot say enough great things about Dr. Kelly and her assistant Roger. Both were extremely professional and personable. They explained everything as the testing went along and made sure I comfortable. As a retired nurse, I must say that their execution of the testing was excellent. Top marks. And thank you.”
karen i. of Alexandria, VA 01/30/2018 Review submitted online
5 out of
51.
“I highly recommend Dr. Hinds. She addressed my issues and concerns directly and honestly. She was able to recommend a device that was best suited to my situation and allowed me to have a better quality of sound and hearing. She listens to your concerns and is thorough and professional. I have loved having her as my audiologist.”
Catherine T. of Fairfax Station, VA 01/19/2017 Review submitted online
5 out of
51.
“They were sensitive to my issue.”
Deborah B. of Arlington, VA 08/28/2015 Review verified by phone
5 out of
51.
“I liked their good attitude.”
John B. of Arlington, VA 06/11/2015 Review verified by phone
5 out of
51.
“She was a nice person. ”
Tonnie P. of Alexandria, VA 12/05/2014 Review verified by phone
5 out of
51.
“Dr. Massa has been taking care of my hearing needs for many years. He is the epitome of expertise, professionalism, and patient care. To be able to hear to the best that I possibly can has always been his goal. Dr. Massa makes sure that I know exactly how to use and care for my hearing devices and follows up to make sure that everything is as it should be. I would miss out on so much of the hearing world without Dr. Massa. Thank you!”
fran c. of Chantilly, VA 08/31/2014 Review submitted online
5 out of
51.
“I liked everything about my experience there. They were very knowledgeable, very helpful. ”
Christine O. of Washington, DC 07/10/2014 Review verified by phone
5 out of
51.
“Excellent.”
Derya S. 06/19/2013 Review verified by phone
4 out of
51.
“The Dr. was very alert and she knew the material.”
Nancy S. 04/04/2013 Review verified by phone
4 out of
51.
“She was very friendly and I liked that she gave me the results right away.”
Camirin N. 01/12/2013 Review verified by phone
5 out of
51.
“She was very knowledgeable and very patient.”
Mary F. 01/05/2013 Review verified by phone
5 out of
51.
“They were really nice and quick”
Punit M. of Falls Church, VA 11/02/2012 Review verified by phone
5 out of
51.
“They were very pleasant and professional ”
Donald E. 09/15/2012 Review verified by phone
5 out of
51.
“They were kind and they were friendly and skilled.”
Arya D. of Alexandria, VA 07/25/2012 Review verified by phone
5 out of
51.
“He was very professional and the service was very quick.”
Thaddeas J. 06/05/2012 Review verified by phone
5 out of
51.
“Very good at what they were doing and very professional.”
For over 30 years our practice has been providing diagnostic services and treatments to patients. We also are active with education and training with future doctors of audiology by offering internships and residency programs. Our practice has stayed on the leading edge of technology and has participated in beta studies for hearing device manufacturers. Our doctors provide the most comprehensive treatment and follow up in a warm and friendly environment. We have available in our office, board certified Ear, Nose, and Throat specialists if any of our patients are in need of medical care.
Our practice was owned for over 30 years by Dr. Michael Massa and is now owned by Dr. Ann Parro, who has served our patients for over a decade, and we are all dedicated did fulfilling Dr. Massa's mission to provide excellence in hearing care.
We have two convenient locations:
6355 Walker Lane Suite #411 Alexandria, VA 22310
2616 Sherwood Hall Lane Suite #408 Alexandria, VA 22306
Hearing care services
Our services include the following:
comprehensive hearing tests and evaluations
hearing aid sales – latest technology
hearing aid fittings to ensure proper amplification
hearing aid accessories
hearing aid service including cleaning, checks, maintenance and repairs
