University Otolaryngology - Providence

"Patient care is our top priority."
830 Eddy St Providence, RI 02905

Clinic staff

/cloudfiles/clinicians/a17622eb-d849-e011-b085-001321b3540c_hhkate.jpg

Katie Klewin

AuD, CCC-A, FAAA

Dr. Katie Klewin received her B.A. in Communication Disorders from the University of Connecticut in 2003. She was granted a Doctorate in Audiology from Bloomsburg University of Pennsylvania in 2008. Dr. Klewin holds the Certificate of Clinical Competence from the American-Speech-Language-Hearing Association. She is a member of the American-Speech-Language-Hearing Association and a Fellow of the American Academy of Audiology.

Kelsey Melucci

AuD, CCC-A, FAAA

Dr. Kelsey M. Melucci received her B.A. in Communication Disorders from the University of Rhode Island in 2011. She earned her Doctorate in Audiology from the University of Utah in 2015. Dr. Melucci holds the Certificate of Clinical Competence from the American-Speech-Language-Hearing Association. She is a member of the American-Speech-Language-Hearing Association and a Fellow of the American Academy of Audiology.

Rachel Timmons

AuD, CCC-A

Dr. Rachel Timmons received her B.S. in Communication Disorders from the University of Massachusetts in 2011. She earned her Doctorate in Audiology from Salus University in 2016. Dr. Timmons holds the Certificate of Clinical Competence from the American-Speech-Language-Hearing Association. She is a member of the American-Speech-Language-Hearing Association. She specializes in cochlear implants.

Clinic reviews

Read 14 verified patient reviews for University Otolaryngology - Providence! Their average review score is 4.07 () from 14 reviews.

Write a review

“The front desk staff (receptionist staff) are slow and have no personality, audiologist and doctors are wonderful and very knowledgeable.”

of Providence, RI   
01/03/2018    Review submitted online
1 out of 5 1.

Official Response from University Otolaryngology - Providence:
“Thank you for your feedback about your visit to our office. I'm happy to hear that you were pleased with the care our physicians and audiologists provide; however, I'm sorry that you were not satisfied with your interaction with the office staff. We want to provide the best care possible for our patients. If you would like to share specific information about your visit, please contact our office and ask to speak with our practice administrator, Maureen Brousseau.”
Received 01/08/2018

“Very thoughtful and thorough. The only thing missing was a helpful payment plan to spread the cost of hearing aids over several months. ”

of Providence, RI   
11/06/2017    Review received via mail
5 out of 5 1.

“This is a review of Katie one of the Audiologist. My son was seen on two different occasions for a hearing test. On each occasion we did not receive a greeting from Katie upon being called into the hearing booth. My son, who has an anxiety disorder, became upset and Katie yelled at him, then stated "we're done". After my husband left the room with our son, she continued to argue with me. I have worked in a medial office for the past 14 years and have never experienced an encounter like this. She should not be allowed to work with patients let alone children. Very upsetting and disappointing because the rest of the office staff was very pleasant. ”

of Pawtucket, RI   
04/28/2016    Review submitted online
1 out of 5 1.

Official Response from University Otolaryngology - Providence:
“I am sorry that you and your son did not have a positive experience at our office. We are always looking for ways to improve patient care. If you would like to share more information about these visits with us, please call our office and ask to speak with me. Kathleen Aspinall, Au.D.”
Received 03/19/2018

“Micheline Denis was superb!”

   
12/16/2015    Review received via mail
5 out of 5 1.

“I liked their directness.”

of Providence, RI   
11/19/2015    Review verified by phone
5 out of 5 1.

More Reviews

More information

About this clinic

University Otolaryngology is comprised of an expert team of audiologists and clinical professionals to manage all of your ear and balance needs. The highly skilled audiology staff provides comprehensive hearing assessments and informational counseling about hearing loss, tinnitus, and amplification options. We offer a full range of hearing aid services as well as custom products for hearing protection and swimming.

We have several locations in the surrounding area to better serve you.

Clinic services

We provide full comprehensive hearing services including:

•Complete hearing evaluation and testing •Evaluation of dizziness and balance problems •Tinnitus evaluation and testing •Hearing aid evaluation and dispensing •Hearing aid adjustment and servicing •Custom ear protection •Assistive listening devices

Call this clinic today!

(401) 262-0875

Or request an appointment online

Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
By appt.
Tuesday 9:00 am - 5:00 pm
By appt.
Wednesday 9:00 am - 5:00 pm
By appt.
Thursday 9:00 am - 5:00 pm
By appt.
Friday 9:00 am - 5:00 pm
By appt.
Saturday Closed

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.