Staff
Rachel Timmons,
AuD, CCC-A
Audiologist
Dr. Rachel Timmons received her B.S. in Communication Disorders from the University of Massachusetts in 2011. She earned her Doctorate in Audiology from Salus University in 2016. Dr. Timmons holds the Certificate of Clinical Competence from the American-Speech-Language-Hearing Association. She is a member of the American-Speech-Language-Hearing Association. She specializes in cochlear implants.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 14 verified patient reviews for University Otolaryngology - Providence! Their average review score is 4.07 () from 14 reviews.
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“The front desk staff (receptionist staff) are slow and have no personality, audiologist and doctors are wonderful and very knowledgeable.”
Received 01/08/2018Official Response from University Otolaryngology - Providence:“Thank you for your feedback about your visit to our office. I'm happy to hear that you were pleased with the care our physicians and audiologists provide; however, I'm sorry that you were not satisfied with your interaction with the office staff. We want to provide the best care possible for our patients. If you would like to share specific information about your visit, please contact our office and ask to speak with our practice administrator, Maureen Brousseau.”
“Very thoughtful and thorough. The only thing missing was a helpful payment plan to spread the cost of hearing aids over several months. ”
“This is a review of Katie one of the Audiologist. My son was seen on two different occasions for a hearing test. On each occasion we did not receive a greeting from Katie upon being called into the hearing booth. My son, who has an anxiety disorder, became upset and Katie yelled at him, then stated "we're done". After my husband left the room with our son, she continued to argue with me. I have worked in a medial office for the past 14 years and have never experienced an encounter like this. She should not be allowed to work with patients let alone children. Very upsetting and disappointing because the rest of the office staff was very pleasant. ”
Received 03/19/2018Official Response from University Otolaryngology - Providence:“I am sorry that you and your son did not have a positive experience at our office. We are always looking for ways to improve patient care. If you would like to share more information about these visits with us, please call our office and ask to speak with me. Kathleen Aspinall, Au.D.”
“Micheline Denis was superb!”
“I liked their directness.”
Clinic details
University Otolaryngology is comprised of an expert team of audiologists and clinical professionals to manage all of your ear and balance needs. The highly skilled audiology staff provides comprehensive hearing assessments and informational counseling about hearing loss, tinnitus, and amplification options. We offer a full range of hearing aid services as well as custom products for hearing protection and swimming.
We have several locations in the surrounding area to better serve you.
Hearing care services
We provide full comprehensive hearing services including:
- complete hearing tests and evaluations
- dizziness and balance testing and evaluations
- tinnitus
- hearing aid sales, evaluation and dispensing
- hearing aid services
- custom hearing protection
- assistive listening devices
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 9 am - 5 pm by appointment |
| Thursday | 9 am - 5 pm by appointment |
| Friday | 9 am - 5 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
