Audiology Consultants - Moline

"Helping You Hear Better!"
600 Valley View Moline, IL 61265
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A message from Audiology Consultants - Moline about COVID-19:

Please call us to verify our availability before coming to our office.

Clinic staff

Photo of Emily Steffel, AuD, CCC-A from Audiology Consultants - Moline

Emily Steffel

AuD, CCC-A

Licensed doctor of audiology Emily Steffel earned her Bachelors of Science in Speech-Language-Hearing Sciences and Developmental Psychology from the University of Minnesota -Twin Cities. She earned her Doctorate of Audiology from the University of Wisconsin - Madison after an exciting year at the University of Miami working with children's hearing aids and cochlear implants. Dr. Steffel holds a Certificate of Clinical Competence in audiology from the American Speech-Language-Hearing Association and has been a part of the team at Audiology Consultants since 2013.

Photo of Margaret Christiansen, AuD, CCC-A from Audiology Consultants - Moline

Margaret Christiansen

AuD, CCC-A

Margaret Christiansen received her Bachelor of Arts in Communicative Disorders in 1999 and her Masters in Audiology in 2001 from the University of Northern Iowa. She received her Doctor of Audiology from Arizona School of Health Sciences in 2006. Dr. Christiansen holds her Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a licensed audiologist and hearing aid dispenser in both Iowa and Illinois. She is a member of the American Academy of Audiology, American Speech-Language-Hearing Association, Academy of Doctors of Audiology, Iowa Speech and Hearing Association and Tinnitus Practitioners Association. Dr. Christiansen is President of Audiology Consultants and has been with the practice since 2001.

Photo of Laura Mergen, AuD, CCC-A from Audiology Consultants - Moline

Laura Mergen

AuD, CCC-A

Laura Mergen was born and raised in Cedar Falls, IA. She attended the University of Iowa, where she earned her Bachelor of Arts in Speech and Hearing Science in 2007 and her Doctorate of Audiology in 2011. Dr. Mergen holds her Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association and is a member of the American Academy of Audiology. She is a licensed audiologist and hearing aid dispenser in both Iowa and Illinois. Dr. Mergen lives with her family. 

Photo of Heather Sandy, MA, CCC-A from Audiology Consultants - Moline

Heather Sandy

MA, CCC-A

Heather Sandy is the Director of the Hearing Conservation Program and earned both her B.A. in Speech & Hearing Science and her M.A. in Audiology from the University of Iowa. She holds her Certificate of Clinical Competence from the American Speech-Language and Hearing Association and is a licensed audiologist and hearing aid dispenser in Iowa, Illinois and Wisconsin.

 

Kevin Kock

AuD, CCC-A

Originally from the Houston area, Dr. Kevin Kock earned a dual Bachelor of Science in Communication Disorders and Psychology from the University of Houston. He moved to Iowa to obtain his Doctorate of Audiology in 2020 from the University of Iowa. During that time, he conducted his fourth-year externship in Portland, Oregon at Oregon Health and Sciences University specializing in leadership, advocacy and neurodevelopmental disability.  Dr. Kock loves working with patients of all ages and is especially passionate about hearing conservation and self advocacy. He holds his Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association. Dr. Kock is a licensed audiologist and hearing aid dispenser in Iowa, Illinois, and Oregon. He lives in Davenport, IA with his Great Dane Korra. 

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 5 verified patient reviews for Audiology Consultants - Moline! Their average review score is 3.4 () from 5 reviews.

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“My experience was very different from some of the other postings here. I had called around looking for a specific brand of hearing aid that Audiology Consultants did sell. Beyond that I knew nothing of this place. The first thing that they insisted on was every piece of personnel information they could possible ask for. I wanted at least a conversation about why they needed all that and specifically how they could meet my needs. When I arrived, a young lady came out to my vehicle and refused to let me into the building without all the completed forms that they had mailed me. Why do they need my SSN? What are their qualifications to determine if gout effects hearing? Would they retain all this personnel information? Where? For how long? There is a difference between someone providing a professional service and a used car lot. These guys are closer to the latter. Very unprofessional. (I went to another provider and within an hour had a hearing test and purchased a set of hearing aids.)”

of East Moline, IL   
09/12/2020    Review submitted online
1 out of 5 1.

Official Response from Audiology Consultants - Moline:
“We are sorry you had a negative experience. For any patient in our office, we do require certain information to maintain proper medical charts. Due to COVID-19, our current protocol is to check in "curb-side" and bring you into the office when the exam room is ready. All of our Audiologists have doctorate or masters degrees; We certainly strive to provide professional medical services. Again, I'm sorry your expectations were not met. If you need anything further, please contact our Business Administrator, Heather Sandy, directly at hsandy@audiologyconsultants.com or by telephone.”
Received 09/16/2020

“Service was ok could have been more friendly”

of Orion, IL   
09/06/2019    Review submitted online
2 out of 5 1.

Official Response from Audiology Consultants - Moline:
“We strive for excellent customer service. If there is anything additional we can help you with, please feel free to contact me directly at hsandy@audiologyconsultants.com or by telephone. Thank you, Heather Sandy (VP/Business Administrator)”
Received 09/23/2019

“She took her time and listened to all my concerns.”

of Moline, IL   
07/24/2015    Review verified by phone
4 out of 5 1.

“They're real good people. He's very even tempered and a very nice person. Everybody there was very informative. Any question I had, they had a good answer. You can't find anything about hearing aids anywhere, I mean, it's like it's a top secret thing with these companies, getting information about them. So they were very informative and helped me make the best selection for the hearing loss I have.”

of East Moline, IL   
07/01/2015    Review verified by phone
5 out of 5 1.

“She was very knowlegdgable and friendly. Very professional.”

of Peoria, IL   
04/22/2015    Review verified by phone
5 out of 5 1.

Clinic details

About this hearing center

Audiology Consultants offers complete hearing care services to patients of all ages. Our highly experienced clinical professionals provide comprehensive hearing testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and obtain a better quality of life through better hearing.   

We have four convenient Quad City locations to better serve you:

2215 E. 52nd Street Ste 2, Davenport, Iowa 52807

600 Valley View Drive, Moline, IL  61265

3426 North Port Drive Suite 500, Muscatine, Iowa 52761

Hammond Henry Hospital, 600 N. College Avenue, Geneseo, Illinois 61254

Hearing care services

Audiology Consultants specializes in the best hearing services, including:

  • Diagnostic Evaluations and specialized hearing testing
  • Hearing Aid Selection & Fitting
  • Hearing Aid Repair and Maintenance
  • Custom Hearing Protection and Accessories
  • Hearing Conservation Services for Industry; Mobile unit for onsite audiograms
  • Assistive Listening Devices

Hours of operation

SundayClosed
Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment
SaturdayClosed

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.