West Coast Hearing & Balance Center - Thousand Oaks

"Professional, trustworthy and competent"
301 S Moorpark Rd Thousand Oaks, CA 91361

Clinic staff


Carissa Bennett

Au.D., CCC-A

Carissa Bennett, Audiologist and Director of Operations, graduated with honors from UC Santa Barbara in Speech and Hearing Science, earned a Masters in Audiology from the University of Washington, and an AuD in Audiology from the Arizona School of Health Sciences. She has previously worked with patients as an Audiologist at the House Ear Clinic in Los Angeles, with an emphasis on medical-legal audiology with Aram Glorig, MD, and hearing aid research with James Sheehy, MD. Dr. Bennett is experienced in working with infants, children, and adults, and specializes in diagnostic audiological evaluations, hearing aid evaluations and hearing aid dispensing. She is Board Certified by the American Speech-Language-Hearing Association. 


Greg Frazer


Dr. Gregory Frazer is the Director of Audiology at West Coast Hearing and Balance Center in Thousand Oaks. He has over a decade of experience helping people achieve their hearing healthcare goals. He holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association, a fellow of the American Academy of Audiology and the National Certification in Hearing Instrument Sciences. Dr. Frazer owned and operated Hearing Care Associates and is well known as a clinician as well as an Adjunct Professor at UC San Diego/San Diego State University. 


Jennifer Kwast


Jennifer graduated from UC Santa Barbara in 1993, then went on to earn an MA in Audiology from the University of Northern Colorado. She has spent the past 15 years gaining extensive experience in Audiology by working at the California Ear Institute at Stanford, Lucile Salter Packard Children’s Hospital at Stanford, Children’s Hospital of Oakland, and the Michigan ENT Consultants. Jennifer is Board Certified by the American Speech-Language-Hearing Association. She specializes in working with infants and children, as well as adults.

Emily Schauwecker


Dr. Schauwecker is our newest audiologist and we are very happy she has joined our staff in 2011. She earned her AuD from the University of Louisville then worked at Orange County Physicians’ Hearing Services for five years. Emily's special interests include diagnostic audiological evaluations, vestibular evaluations, and hearing aids for infants, children and adults. She is Board Certified by the American Speech-Language-Hearing Association and American Board of Audiology.

Clinic reviews

Read 21 verified patient reviews for West Coast Hearing & Balance Center - Thousand Oaks! Their average review score is 4.62 () from 21 reviews.

Write a review

“I was referred to West Coast and Hearing Center by my personal physician. I give them a 5 star rating. Specially doctor Lydia Heays. She answered all my question, she is caring and professional. I'm very pleased with the results. The staff is polite and efficient. I recommend this place highly.”

of Moorpark, CA   
10/27/2018    Review submitted online
5 out of 5 1.

“I had a appointment with the team at WCH&BC in Thousand Oaks. The appointment was thorough and informative and the staff was excellent - I highly recommend this center.”

of Moorpark, CA   
06/25/2018    Review submitted online
5 out of 5 1.

“I was referred to West Coast Hearing by my personal physician. I went to the Camarillo office and saw Dr Heays who conducted my hearing tests, fitted me with hearing aids, made recommendations and answered all of my questions. She subsequently was transferred to the Thousand Oaks office and I was so happy with her that I requested to see her there. She is always competent and caring and provides excellent service. I can’t recommend her highly enough.”

of Camarillo, CA   
06/05/2018    Review submitted online
5 out of 5 1.

“I can't begin to express my gratitude and appreciation. What an incredible office. I feel like they saved my life. Can't give a more enthusiastic positive review. ”

of Thousand Oaks, CA   
03/14/2018    Review submitted online
5 out of 5 1.

“Friendly and professional staff. Experience was easy and product most effective thanks to Dr. John Davis. Couldn't be happier with result. ”

of Westlake Village, CA   
01/29/2018    Review submitted online
5 out of 5 1.

More Reviews

More information

About this clinic

West Coast Hearing & Balance is a group of highly trained professionals and support staff dedicated to exceeding customer expectations by providing the highest quality service to our patients, their families, their doctors, and the community. Each Audiologist is university trained with either a Masters or Doctorate degree in Audiology, a minimum of seven to eight years of university coursework and training.

We are committed to helping each patient manage their hearing loss for effective communication with their family and friends by providing the resources to minimize the negative consequences of hearing loss. We are also firm believers of appropriate medical management of hearing loss. When a patient needs medical intervention, we discuss these needs with the patient and make every effort to also communicate with the family physician and/or ENT physician.

We have four locations to choose from:

Thousand Oaks location
301 S. Moorpark Road
Thousand Oaks, CA 91361

Oxnard location
1700 N. Rose Avenue   Suite #460
Oxnard, CA 93030

Simi Valley location
2876 N. Sycamore Drive   Suite #303
Simi Valley, CA 93065

Camarillo location
2438 N. Ponderosa Drive  Suite #C110
Camarillo, CA 93010



Clinic services

West Coast Hearing & Balance Center offers hearing care services including:

  • Hearing aid dispensing
  • Custom hearing protection
  • Diagnostic audiology 
  • hearing, balance and dizziness evaluations
  • hearing aid accessories
  • swim molds and noise protection

Call us today to schedule your appointment to better hearing. 

Call this clinic today!

(805) 409-0441

Or request an appointment online

Hours of operation

Sunday Closed
Monday 8:00 am - 5:00 pm
By appt.
Tuesday 8:00 am - 5:00 pm
By appt.
Wednesday 8:00 am - 5:00 pm
By appt.
Thursday 8:00 am - 5:00 pm
By appt.
Friday 8:00 am - 5:00 pm
By appt.
Saturday Closed

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.