West Coast Hearing & Balance Center - Thousand Oaks

"Professional, trustworthy and competent"
301 S Moorpark Rd Thousand Oaks, CA 91361
Clinic location map

Clinic staff

Photo of Carissa Bennett, Au.D., CCC-A from West Coast Hearing & Balance Center - Thousand Oaks

Carissa Bennett,
Au.D., CCC-A


Carissa Bennett, Audiologist and Director of Operations, graduated with honors from UC Santa Barbara in Speech and Hearing Science, earned a Masters in Audiology from the University of Washington, and an AuD in Audiology from the Arizona School of Health Sciences. She has previously worked with patients as an Audiologist at the House Ear Clinic in Los Angeles, with an emphasis on medical-legal audiology with Aram Glorig, MD, and hearing aid research with James Sheehy, MD. Dr. Bennett is experienced in working with infants, children, and adults, and specializes in diagnostic audiological evaluations, hearing aid evaluations and hearing aid dispensing. She is Board Certified by the American Speech-Language-Hearing Association. 

Photo of Greg Frazer, AuD, PhD, CCC-A, FAAA from West Coast Hearing & Balance Center - Thousand Oaks

Greg Frazer,


Dr. Gregory Frazer is the Director of Audiology at West Coast Hearing and Balance Center in Thousand Oaks. He has over a decade of experience helping people achieve their hearing healthcare goals. He holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association, a fellow of the American Academy of Audiology and the National Certification in Hearing Instrument Sciences. Dr. Frazer owned and operated Hearing Care Associates and is well known as a clinician as well as an Adjunct Professor at UC San Diego/San Diego State University. 

Photo of Jennifer Kwast, MA, CCC-A from West Coast Hearing & Balance Center - Thousand Oaks

Jennifer Kwast,


Jennifer graduated from UC Santa Barbara in 1993, then went on to earn an MA in Audiology from the University of Northern Colorado. She has spent the past 15 years gaining extensive experience in Audiology by working at the California Ear Institute at Stanford, Lucile Salter Packard Children’s Hospital at Stanford, Children’s Hospital of Oakland, and the Michigan ENT Consultants. Jennifer is Board Certified by the American Speech-Language-Hearing Association. She specializes in working with infants and children, as well as adults.

Emily Schauwecker,


Dr. Schauwecker is our newest audiologist and we are very happy she has joined our staff in 2011. She earned her AuD from the University of Louisville then worked at Orange County Physicians’ Hearing Services for five years. Emily's special interests include diagnostic audiological evaluations, vestibular evaluations, and hearing aids for infants, children and adults. She is Board Certified by the American Speech-Language-Hearing Association and American Board of Audiology.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 32 verified patient reviews for West Coast Hearing & Balance Center - Thousand Oaks! Their average review score is 4.59 () from 32 reviews.

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“I have been a Westcoast Hearing and Balance patient for several years. I have always received prompt and effective care there. ”

of Thousand Oaks, CA   
04/06/2021    Review submitted online
5 out of 5 1.

“I went in on 03/18/2021 for a Balance Test and Shelby was the one that performed the test. She was excellent. Very informative, caring and knowledgeable. ”

of Camarillo, CA   
03/19/2021    Review submitted online
5 out of 5 1.

“Nicole was so helpful in explaining hearing aides to my son and fitting him to what he needs. I would recommend West Coast Hearing to anyone. Thank you to the whole staff. ”

of Newbury Park, CA   
03/24/2020    Review submitted online
5 out of 5 1.

“Still in the process of being fit for hearing aids. Very happy with services so far. Office is friendly and efficient. Audiologist is knowledgeable, helpful and takes the time we need.”

of Thousand Oaks, CA   
03/15/2020    Review submitted online
5 out of 5 1.

“Tried since Aug. 2018 to get a hearing aid. No success. Even though I was willing to pay $3,500 out of pocket to get a state of the art hearing aid. I guess I wasn't a priority to get it right after 4 attempts!! ????? Ugh”

of Thousand Oaks, CA   
04/22/2019    Review submitted online
1 out of 5 1.

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Clinic details

About this hearing center

West Coast Hearing & Balance is a group of highly trained professionals and support staff dedicated to exceeding customer expectations by providing the highest quality service to our patients, their families, their doctors, and the community. Each Audiologist is university trained with either a Masters or Doctorate degree in Audiology, a minimum of seven to eight years of university coursework and training.

We are committed to helping each patient manage their hearing loss for effective communication with their family and friends by providing the resources to minimize the negative consequences of hearing loss. We are also firm believers of appropriate medical management of hearing loss. When a patient needs medical intervention, we discuss these needs with the patient and make every effort to also communicate with the family physician and/or ENT physician.

We have four locations to choose from:

Thousand Oaks location
301 S. Moorpark Road
Thousand Oaks, CA 91361

Oxnard location
1700 N. Rose Avenue   Suite #460
Oxnard, CA 93030

Simi Valley location
2876 N. Sycamore Drive   Suite #303
Simi Valley, CA 93065

Camarillo location
2438 N. Ponderosa Drive  Suite #C110
Camarillo, CA 93010



Hearing care services

West Coast Hearing & Balance Center offers hearing care services including:

  • Hearing aid dispensing
  • Custom hearing protection
  • Diagnostic audiology 
  • hearing, balance and dizziness evaluations
  • hearing aid accessories
  • swim molds and noise protection

Call us today to schedule your appointment to better hearing. 

Hours of operation

Monday8:00 am - 5:00 pm
by appointment
Tuesday8:00 am - 5:00 pm
by appointment
Wednesday8:00 am - 5:00 pm
by appointment
Thursday8:00 am - 5:00 pm
by appointment
Friday8:00 am - 5:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.