Professional Hearing Services/Moreland ENT Group

1111 Delafield St Ste 102 Waukesha, WI 53188
(262) 510-2428


Photo of Tracey Irene, AuD, CCC-A from Professional Hearing Services/Moreland ENT Group

Tracey Irene,


Dr. Irene grew up in Wisconsin and is the Senior Staff Audiologist at Moreland Ear, Nose, and Throat/Professional Hearing Services. She earned her Doctor of Audiology degree through Arizona School of Health Sciences and has been with Moreland Ear, Nose, and Throat/Professional Hearing Services for twelve years. She has a special interest in children and has participated as a consultant for the Birth to Three Program and Sound Beginnings Program. She volunteers on the BEST committee for the American Academy of Audiology and has published a number of articles on marketing as a result.



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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 3 verified patient reviews for Professional Hearing Services/Moreland ENT Group! Their average review score is 3.67 () from 3 reviews.

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“Dr. Irene provided excellent service and was easy to talk to. She helped me easily navigate through all of the devices to find the right one for me.”

Steve S. of Palmyra, WI   
12/05/2022    Review submitted online

“Dr. Kasey Englebert provided excellent and the highest of professional services. I would and will recommend anyone to Moreland Medical Center Hearing Service in Suite 102. Especially I recommend Dr. Kasey Englebert. Thank You.”

Jake W. of Milwaukee, WI   
04/16/2018    Review submitted online

“I had good service when I came in for my hearing aid. So when my 92 year old dad came from Texas and was having some trouble....I called for 5 min. Of someone's time to see if his volume control button was broke or battery's wiped out at the airport, and no one would help unless he had 80 dollars!! So thank you!”

Kathy W. of Pewaukee, WI   
07/13/2015    Review submitted online

Official Response from Professional Hearing Services/Moreland ENT Group:
“Kathy W, I understand that is can be frustrating when a problem goes unresolved, especially when a family member is visiting from out of town. Our drop off service, is for established patients of our practice. We are happy to see new patients from other facilities but in order to provide quality care, we require an initial office visit. The visit allows us to meet the patient, obtain needed records in order to be able to program the device, and be available to our patients to answer questions and provide instructions on care and cleaning if needed. The reason we charge for this visit for outside patients, is because we set aside 30 minutes of our schedule to provide all necessary services. The office fee does not apply to patients who have purchased their hearing aids through our practice as this service is included in the purchase price. In the future, should need arise for our services, please reach out to your audiologist directly, to discuss your needs to determine the best method to resolve the problem. There may be a solution outside of our normal protocol to remedy the situation. Thank you for your feedback. Sincerely, Professional Hearing Services”
Received 03/19/2018

Clinic details

Hearing is believing

Professional Hearing Services is part of Moreland Ear, Nose, and Throat Group. We offer a full range of hearing care services to patients of all ages. Our highly qualified clinical professionals provide complete testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and hopefully ensure a better quality of life through better hearing.

We offer 3 convenient locations to choose from:

1111 Delafield St  Suite #102 Waukesha, WI  53188

240 Maple Ave Mukwonago, WI  53149

1185 Corporate Center Dr  Suite #205 Oconomowoc, WI  53066

Hearing care services

We provide full comprehensive hearing services including:

  • Hearing evaluations for adults and children
  • Hearing aid selection and fitting
  • Hearing aid repairs and service
  • Earlens devices
  • BAHA devices
  • Hearing protection
  • Musicians monitors


(262) 510-2428

Hours of operation

Monday8 am - 5 pm
Tuesday8 am - 5 pm
Wednesday8 am - 5 pm
Thursday8 am - 5 pm
Friday8 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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