Harbor Audiology and Hearing Services - Gig Harbor

“Careful testing revealed hearing loss now in both ears. Harbor Audiology checked with my insurance, and the two devices I need are fully covered!. Cost to me: 0! Because it is near the end of the year, if I need a stronger pair, then I can get them in 2023, also covered by insurance for $0! They really want to help people!”

“I was empressed with the very thorough exam I had. I now understand where my hearing volume is.”

“Excellent and personal service. Thanks. ”

“Very Professional and informative. ”

“Personable and professional experience. I feel good about my decision to go forward with the purchase of the hearing aids I need and feel the one’s chosen will fit my needs very well. Thank You, ”

“Excellent experience. No waiting and a friendly front and back office crew. ”

“Everyone was very helpful and professional, I only waited a few minutes before I was called back. ”

“A vestibular balance test can be kind of intimidating. The team at Harbor Audiology were amazing. They are organized, professional, kind, and expert at what they do. Five out of five rating. Thank you so much! ”

“I freaked out when I didn’t see Pamela right away! She has been the public face of Harbor Audiology for a long time and has ALWAYS been very helpful and kind! I’m glad you moved her up to a position of more authority, you won’t be disappointed!!! My experience with Molly was nothing short of amazing! Part of how I judge experiences with my caregivers is how competent they are with the equipment and how carefully they ACTUALLY listen to me regarding MY needs. Molly gets 13 stars on your 5 star rating. (Your rating system is too small!) I have been a patient at Harbor Audiology for a long time and have, without fail, received good care, but this last trip was the best, ever. Thank you for moving Pamela to a position of higher authority and thank you for having someone as competent and caring as Molly on your staff. Sincerely, P.S. please keep sending me those quarterly reminder cards for hearing aid cleaning and more batteries. I get busy and would not remember otherwise. ”

“Ronda Carlson did a very professional hearing evaluation and presented me with several options to consider. Will definitely return for additional hearing services. . ”

“Dr Porter was very thorough, kind and patient. I had lots of questions and she took the time to answer them all”

“Everyone I have delt with at HAHS has been more than kind and efficient. I just had my 1 year anniversary visit. Molly Porter asked good questions and listened very carefully to my feedback on the quality of hearing I was receiving. She focused in on tweaking the settings to fit my various daily noise and volume situations. I am very pleased and recommend the practice highly.”

“I am new to this clinic. I was pleased how quickly I was able to make an initial appt, and received my hearing aids in a timely manner. Dr Porter was great to work with!!”

“Very professional and thorough examination ”

“Great experience with great Dr and Staff. Referred by the VA and they always refer to quality services and people.”

“My first experience with hearing aide. They informative and very kind”

“Ronda exceeded expectations in providing an excellent hearing exam and ear canal impressions for better fitting ear-molds. She really cares that your hearing is the best possible!”

“They are very pleasant people to work with. Fer sure. Patient and thorough with explanations of the assessment, the options, the recommendations, the equipment. The devices arrived. Then came the fitting .... "thorough" first comes to mind. There is a LOT to these new devices and Ronda was incredibly thorough and patient in making the programming adjustments, validating the settings with a Real Ear Test, and familiarizing me with all the device features.They use a checklist to assure they don't miss some portion of the process. I walked away with new devices AND a good understanding of how to best use them. Was also provided with documentation, contact information for ongoing help, and a follow-on appointment to track progress and fine tune. 2 thumbs up. A quality practice with quality practices. Great people.”

“Dr Molly is fantastic, I need say no more”

“So helpful. Changed the settings on my hearing aids. WHAT A DIFFERENCE. Very appreciative. Strongly recommended. ”

“Awesome customer service. And very knowledgeable of what they are doing.”

“Molly was awesome !! Very understanding, explained each step of the visit and answered all my questions. ”

“I am a nervous - anxious - first time purchaser of hearing aids. I have been tested before - read everything on the internet - almost had myself convinced that I was fine without them. BUT - this office - these people are absolutely professional. All questions are answered. They are kind - attentive and very sensitive. We spend a lot for these two little gems. We should be excited about the purchase and the people who helped. I am both of those.”

“Dr Porter is extremely interested in her patients’ particular needs and is attentive to treating them in any way possible”

“I was having issues with my new hearing aids. Dr. Porter solved all my issues in a 10 minute office visit. Excellent service!!”

“Dr Molly is terrific! She carefully explained how the hearing test would be conducted so I knew exactly what to do. Then expertly fit me with my choice of hearing aids. She is professional while also being warm and understanding. I’m glad I chose Harbor Audiology.”

“Dr Day-Moran was easy to talk to and ready to teach me about inner ear issues I have experienced. When my husband was screened, although she recommended a hearing aid, there was no pressure when it was obvious he was not ready to consider it. I really appreciated that since he only went for the screening at my urging. A free hearing screening is an excellent way to see if you have any hearing issues and what might be done about it. Win/win!”

“I am very pleased with the service I received getting my hearing aids cleaned. She also offered me equipment to buy so I can clean them myself. ”

“My wife and I are new in this community. I've had hearing aids for many years and completed a reevaluation of my hearing needs prior to our arrival. The folks in Harbor Audiology were most gracious and accomodating to my request. Although the hearing aid product that I sought was not one that they normally utilized they quickly deteremined that the product I requested could be managed right there. The whole team efficiently contributed to making my first audiology experience in Gig Harbor very satisfying. I can highly recommend this audiolgy team - practical, considerate and still professional.”

“Dr Porter and everyone at front desk were very helpful, courteous, more than willing to help out with the needed paper work, took the time to answer all my questions in detail, very knowledgeable about hearing issues. Would recommend them to anyone that is looking for hearing services. Best of all they even laughed at my dumb jokes. Great personalities. Definitely will be going back when needed. ”

“If you are looking for absolutely incredible customer service with the bonus of having true professionals in their field, look no further than Harbor Audiology! Kim and Dr. Laura are the very best. Addressing patient's needs and doing so with the utmost kindness and professionalism. Great organization!”

“Dr. Molly is very friendly and knowledgeable. Only one fussy remark, the step to get up into the examination room was to high for a very short and handicapped old woman. She needs a removable short step. But she was willing to help me up and the exam was very pleasant. ”

“I appreciated Dr. Molly's expertise and her friendly and easy manner. Obviously she's super knowledgeable and answered all my questions and concerns about my hearing. ”

“Dr. Porter was extremely helpful, answering our questions with patience and expertise. We will return with any of our hearing needs, knowing we are in the hands of an efficient and caring office.”

“I'm one of those guys that like to do the research before buying a product to make sure I m getting the best available product on the market, especially when dealing with my health. All the independent reviews I read rated one hearing aid at the top of the list consistently and Harbor Audiology was their local authorized retailer. The hearing aids are high tech and function fantastically, and the professionals at Harbor Audiology know how to program them to get the best results for your life style. Laura is not just an expert on the product, she is also a user so she understands hearing loss from not just an academic point of view, but also at a personal level. I highly recommend Harbor Audiology for there professionalism, service, product lines, and convenient locations.”

“The office help was so helpful and kind with my concern. Fixed in a jiffy and with a smile. Thank you very much.”

“I went to see if I needed hearing aids. I have the ringing in my ears. So She had a fix. Hearing aids that did it. ”

“She was very nice and helpful”