Harbor Audiology and Hearing Services - Gig Harbor

“Harbor Audiology staff is always upbeat and professional! Whether I’m there to have my hearing adds cleaned, or an annual hearing test, I’m always treated kindly. There is low pressure to upgrade, but they always give good information on the latest technology. I recommend them highly! ”

“When I explained the reason I wanted to come in to the person scheduling my appointment, I assumed I would be re-explaining myself when I can in for my actual appointment. But that's not how it went at all! They were prepared for my visit and helped me with exactly what I needed very quickly. They clearly treat each patient as an individual and meet them exactly where they are. I will never go anywhere else.”

“Front office lady and Molly were great. Enjoyed my visit.”

“Front office personnel was so pleasant. Appointment started on time. Dr Molly was very caring and addressed my questions and concerns! Great to have such a good experience!”

“Great experience. Dr. Molly was excellent.”

“While visiting my daughter in Gig Harbor I needed help with my hearing aids, which were clogged with wax. Luckily I got an appointment with Ronda Carlson who proved to be very knowledgeable and did far more than expected in improving my hearing.”

“Over and above expected.”

“Professional, courteous and knowledgeable. ”

“From the first phone call that I had with them to make an appointment to the follow up phone call they gave me a day after I was treated so well they’re helpful considerate and knowledgeable. I would highly recommend them to anyone.”

“Overall great! Check-in was easy with on-line forms. Staff was friendly and professional. Dr. Porter was very thorough and clearly explained every step of the examination. Thank you very much!”

“The Harbor Audiology team listened, answered my questions and explained their services. I am very pleased with my first visit. ”

“Excellent care! Kudos to the front desk staff, as well, for a very friendly, caring, knowledgeable and efficient handling of my first visit.”

“5 star all the way around.”

“Excellent Appt. Punctual, Professional, and I'm hearing better..... ”

“Doctor Molly and all the staff at Harbor Audiology provide excellent service. I have worn hearing aids for over 20 years and this is the best experience I have had. I highly recommend them to others.”

“Good experience. Very helpful.”

“By far the best staff I have ever dealt with. Extremely professional, knowledgeable, accommodating. I would drive to this place to see these employees regardless of the distance. I give my highest recommendation.”

“Great staff, friendly, knowledgeable, good visit.”

“They were right on time, and very Plesant. ”

“Dr Novak was great- personable professioal and communicated well”

“As always the staff was friendly and solved my problem. Excellent customer service!”

“Great service, friendly atmosphere no wait time.”

“The staff was very friendly, and doctor was ready to explain every possible question. Would certainly recommend this clinic to anyone who needs hearing aids.”

“The BEST, Excellent Team, Fantastic service, always caring about their customers, professional, helpful, friendly and a BiG Thank you when you leave. Thank you for all your help since I moved here in 2007. YOU ALL ARE THE BEST. ”

“I have been under the care of Harbor Audiology for the past 20 years. I can always depend on their knowledge and experience to provide the best solution and devices for my particular hearing needs. ”

“I was very pleased with the help I received”

“They have been taking care of my Autistic brother with hearing problems. They are excellent with him, and have been super helpful! ”

“Great experience!”

“I could not be more pleased with how things went at my appointment. Office staff were very pleasant and professional. Dr. Porter was also very pleasant and very knowledgeable with all facets of my exam and treatment plan. I highly recommend Harbor Audiology!”

“I had a great experience at Harbor Audiology. The staff was great, and very helpful. I'm glad I decided to take my business to them.”

“I have been a patient of Harbor Audiology for several years. They always put their patient first. This year due to a situation we had to travel over the mountains when the snow on the passes allowed. So they took excellent care and fit me in when I got over here. I would not go any place other than Harbor Audiology for my hearing care. ”

“Very rewarding experience. Would recommend to friends and family.”

“Dr Porter was very kind and knowledgeable. She explained everything clearly and answered all my questions. She and her assistant were both very sweet. I would definitely recommend them”

“I had a wonderful visit. Barely any wait & Dr. was totally knowledgeable & respectable. I highly recommend this office..”

“I will also happily award their team with a five-star rating. Everyone was friendly and helpful.”

“Professional, caring and helpful. It was a good experience, so glad we went.”

“prompt, thorough and painless assessment. ”

“Careful testing revealed hearing loss now in both ears. Harbor Audiology checked with my insurance, and the two devices I need are fully covered!. Cost to me: 0! Because it is near the end of the year, if I need a stronger pair, then I can get them in 2023, also covered by insurance for $0! They really want to help people!”

“I was empressed with the very thorough exam I had. I now understand where my hearing volume is.”

“Excellent and personal service. Thanks. ”

“Very Professional and informative. ”

“Personable and professional experience. I feel good about my decision to go forward with the purchase of the hearing aids I need and feel the one’s chosen will fit my needs very well. Thank You, ”

“Excellent experience. No waiting and a friendly front and back office crew. ”

“Everyone was very helpful and professional, I only waited a few minutes before I was called back. ”

“A vestibular balance test can be kind of intimidating. The team at Harbor Audiology were amazing. They are organized, professional, kind, and expert at what they do. Five out of five rating. Thank you so much! ”

“I freaked out when I didn’t see Pamela right away! She has been the public face of Harbor Audiology for a long time and has ALWAYS been very helpful and kind! I’m glad you moved her up to a position of more authority, you won’t be disappointed!!! My experience with Molly was nothing short of amazing! Part of how I judge experiences with my caregivers is how competent they are with the equipment and how carefully they ACTUALLY listen to me regarding MY needs. Molly gets 13 stars on your 5 star rating. (Your rating system is too small!) I have been a patient at Harbor Audiology for a long time and have, without fail, received good care, but this last trip was the best, ever. Thank you for moving Pamela to a position of higher authority and thank you for having someone as competent and caring as Molly on your staff. Sincerely, P.S. please keep sending me those quarterly reminder cards for hearing aid cleaning and more batteries. I get busy and would not remember otherwise. ”

“Ronda Carlson did a very professional hearing evaluation and presented me with several options to consider. Will definitely return for additional hearing services. . ”

“Dr Porter was very thorough, kind and patient. I had lots of questions and she took the time to answer them all”

“Everyone I have delt with at HAHS has been more than kind and efficient. I just had my 1 year anniversary visit. Molly Porter asked good questions and listened very carefully to my feedback on the quality of hearing I was receiving. She focused in on tweaking the settings to fit my various daily noise and volume situations. I am very pleased and recommend the practice highly.”

“I am new to this clinic. I was pleased how quickly I was able to make an initial appt, and received my hearing aids in a timely manner. Dr Porter was great to work with!!”

“Very professional and thorough examination ”

“Great experience with great Dr and Staff. Referred by the VA and they always refer to quality services and people.”

“My first experience with hearing aide. They informative and very kind”

“Ronda exceeded expectations in providing an excellent hearing exam and ear canal impressions for better fitting ear-molds. She really cares that your hearing is the best possible!”

“They are very pleasant people to work with. Fer sure. Patient and thorough with explanations of the assessment, the options, the recommendations, the equipment. The devices arrived. Then came the fitting .... "thorough" first comes to mind. There is a LOT to these new devices and Ronda was incredibly thorough and patient in making the programming adjustments, validating the settings with a Real Ear Test, and familiarizing me with all the device features.They use a checklist to assure they don't miss some portion of the process. I walked away with new devices AND a good understanding of how to best use them. Was also provided with documentation, contact information for ongoing help, and a follow-on appointment to track progress and fine tune. 2 thumbs up. A quality practice with quality practices. Great people.”

“Dr Molly is fantastic, I need say no more”

“So helpful. Changed the settings on my hearing aids. WHAT A DIFFERENCE. Very appreciative. Strongly recommended. ”

“Awesome customer service. And very knowledgeable of what they are doing.”

“Molly was awesome !! Very understanding, explained each step of the visit and answered all my questions. ”

“I am a nervous - anxious - first time purchaser of hearing aids. I have been tested before - read everything on the internet - almost had myself convinced that I was fine without them. BUT - this office - these people are absolutely professional. All questions are answered. They are kind - attentive and very sensitive. We spend a lot for these two little gems. We should be excited about the purchase and the people who helped. I am both of those.”

“Dr Porter is extremely interested in her patients’ particular needs and is attentive to treating them in any way possible”

“I was having issues with my new hearing aids. Dr. Porter solved all my issues in a 10 minute office visit. Excellent service!!”

“Dr Molly is terrific! She carefully explained how the hearing test would be conducted so I knew exactly what to do. Then expertly fit me with my choice of hearing aids. She is professional while also being warm and understanding. I’m glad I chose Harbor Audiology.”

“Dr Day-Moran was easy to talk to and ready to teach me about inner ear issues I have experienced. When my husband was screened, although she recommended a hearing aid, there was no pressure when it was obvious he was not ready to consider it. I really appreciated that since he only went for the screening at my urging. A free hearing screening is an excellent way to see if you have any hearing issues and what might be done about it. Win/win!”

“I am very pleased with the service I received getting my hearing aids cleaned. She also offered me equipment to buy so I can clean them myself. ”

“My wife and I are new in this community. I've had hearing aids for many years and completed a reevaluation of my hearing needs prior to our arrival. The folks in Harbor Audiology were most gracious and accomodating to my request. Although the hearing aid product that I sought was not one that they normally utilized they quickly deteremined that the product I requested could be managed right there. The whole team efficiently contributed to making my first audiology experience in Gig Harbor very satisfying. I can highly recommend this audiolgy team - practical, considerate and still professional.”

“Dr Porter and everyone at front desk were very helpful, courteous, more than willing to help out with the needed paper work, took the time to answer all my questions in detail, very knowledgeable about hearing issues. Would recommend them to anyone that is looking for hearing services. Best of all they even laughed at my dumb jokes. Great personalities. Definitely will be going back when needed. ”

“If you are looking for absolutely incredible customer service with the bonus of having true professionals in their field, look no further than Harbor Audiology! Kim and Dr. Laura are the very best. Addressing patient's needs and doing so with the utmost kindness and professionalism. Great organization!”

“Dr. Molly is very friendly and knowledgeable. Only one fussy remark, the step to get up into the examination room was to high for a very short and handicapped old woman. She needs a removable short step. But she was willing to help me up and the exam was very pleasant. ”

“I appreciated Dr. Molly's expertise and her friendly and easy manner. Obviously she's super knowledgeable and answered all my questions and concerns about my hearing. ”

“Dr. Porter was extremely helpful, answering our questions with patience and expertise. We will return with any of our hearing needs, knowing we are in the hands of an efficient and caring office.”

“I'm one of those guys that like to do the research before buying a product to make sure I m getting the best available product on the market, especially when dealing with my health. All the independent reviews I read rated one hearing aid at the top of the list consistently and Harbor Audiology was their local authorized retailer. The hearing aids are high tech and function fantastically, and the professionals at Harbor Audiology know how to program them to get the best results for your life style. Laura is not just an expert on the product, she is also a user so she understands hearing loss from not just an academic point of view, but also at a personal level. I highly recommend Harbor Audiology for there professionalism, service, product lines, and convenient locations.”

“The office help was so helpful and kind with my concern. Fixed in a jiffy and with a smile. Thank you very much.”

“I went to see if I needed hearing aids. I have the ringing in my ears. So She had a fix. Hearing aids that did it. ”

“She was very nice and helpful”