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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 13 verified patient reviews for Harbor Audiology and Hearing Services - Gig Harbor! Their average review score is 4.85 () from 13 reviews.
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“$20 for cleaning aids, most charge nothing.”
Received 08/01/2019Official Response from Harbor Audiology and Hearing Services - Gig Harbor:“Dear JS, We take customer satisfaction very seriously, so we are grateful you shared your opinion with this review. Patient feedback gives us the opportunity to evaluate how we interact with our patients and way we provide hearing health care. We’re sorry you were disappointed there was a charge to clean your hearing aids. Customarily, when someone is fitted with hearing aids purchased from our office, the cost of regular cleanings is included for the duration of the warranty period. When someone purchases their hearing aids from another provider or when hearing aids are no longer within the warranty period, we do charge a nominal fee for cleanings and other maintenance issues. If you purchased your hearing aids from Harbor Hearing and are within your warranty, please accept our apologies and know that we will be more than happy to refund the fee you were charged. Please call our office to discuss how we might proceed – we respect the fact you have choices when it comes to your hearing healthcare and value you as a patient. Again, we are sorry we disappointed you. Sincerely, Justin Henley Director of Operations, Harbor Hearing ”
“Dr Day-Moran was easy to talk to and ready to teach me about inner ear issues I have experienced. When my husband was screened, although she recommended a hearing aid, there was no pressure when it was obvious he was not ready to consider it. I really appreciated that since he only went for the screening at my urging. A free hearing screening is an excellent way to see if you have any hearing issues and what might be done about it. Win/win!”
“I am very pleased with the service I received getting my hearing aids cleaned. She also offered me equipment to buy so I can clean them myself. ”
“My wife and I are new in this community. I've had hearing aids for many years and completed a reevaluation of my hearing needs prior to our arrival. The folks in Harbor Audiology were most gracious and accomodating to my request. Although the hearing aid product that I sought was not one that they normally utilized they quickly deteremined that the product I requested could be managed right there. The whole team efficiently contributed to making my first audiology experience in Gig Harbor very satisfying. I can highly recommend this audiolgy team - practical, considerate and still professional.”
“Dr Porter and everyone at front desk were very helpful, courteous, more than willing to help out with the needed paper work, took the time to answer all my questions in detail, very knowledgeable about hearing issues. Would recommend them to anyone that is looking for hearing services. Best of all they even laughed at my dumb jokes. Great personalities. Definitely will be going back when needed. ”
Clinic details
The mission of Harbor Audiology and Hearing Services is to provide superior hearing health and rehabilitative care to all patients and ensure quality of service. We have been a family audiology practice serving the area for over 14 years and we are here to provide you with quality hearing products and excellent customer service. We treat a wide variety of disorders and diseases and can help you find a solution to your hearing problem. It is our goal to get your hearing restored to the fullest possible. New technology is being invented all the time and we make sure to stay up to date to help you hear your best. Because we want you to succeed through us, we only offer the finest products from the top hearing aid manufacturers.
Hearing care services
Harbor Audiology and Hearing Services is your complete source for hearing help in Western Washington. We are fully licensed and equipped to offer complete audiology services. Our specialties include:
- diagnostic hearing evaluations for children and adults
- balance assessments utilizing videonystagmography (VNG)
- tinnitus treatments: LEVO by Otoharmonics
- hearing Instruments: We work with a variety of manufacturers to find the right solution for you
- complete hearing health care
- hearing aid cleaning, repair and adjustments
- 2 and 3 year repair warranties
- 2 year loss and damage warranty
For more information about our services, please call us today. A member of our experienced team will be delighted to help you.
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 9 am - 5 pm |
Wednesday | 8 am - 5 pm |
Thursday | 9 am - 7 pm |
Friday | 9 am - 4 pm |
Saturday | 9 am - 1 pm |
Evening and/or weekend hours available by appointment. Please call to schedule. |
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Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details

