Harbor Audiology & Hearing Services - Tacoma

“Fast, Pleasent, and Knowledgeable”

“Everyone there is cheerful and very helpful. Enjoy going there.”

“Lily Novak is very understanding and very skillful.”

“We love our Audiologist/Jaime! She’s thorough, patient, and takes her time, and ensures you understand and answers all your questions. I highly recommend her to others.”

“I just love coming in there. Everyone is friendly and helpful.”

“The staff at Harbor Audiology and Hearing Services-Tacoma were very prompt and nice. Everyone e was very professional. My hearing test was fast and everything was well explained to me. The staff were willing to help at any time,even by phone.. I will recommend then to anyone with a hearing problem like me.”

“Dr Song is very professional but also very caring, easy to communicate with, and efficient. ”

“So glad we chose Harbor Audiology. Dr. Song and staff was thorough and professional. Finally the help we needed! Thank you! ”

“ Dr. Lily Novak is a resourceful physician, she adjusted a sharp sound of my hearing aid to improve my hearing capabilities. Need to come back to renew my hearing aids battery to prolong the hours usage.”

“Great experience learned a lot of what is going on with my hearing and what to look out for will return next year as recommended ”

“This was my first visit. I am very satisfied with my experience. Dr Song and her associate were very thorough with the exam , answered all of my questions, patiently worked on cleaning out some ear wax, and explained the results very clearly. I highly recommend Harbor Audiology.”

“No long wait to get appointment, no long wait in lobby, no long wait to get my new aids. Dr Novak was very thorough and explained my options very well. ”

“I really admire and appreciate their service. Their team is always willing to help. Thank you so much for my hearing aids. It helps me a lot to improve my hearing. I really appreciate and God bless.”

“Dr Song was amazing to work with. She was very thorough and thoughtful in my needs. Highly recommended ”

“Dr. Jamie was great! All of my concerns were resolved and I was given very positive feedback which is always encouraging.”

“Enjoyed the staff and service to get my hearing aids back on track.”

“I've been doing business with them for the past year and everyone there is able to answer your questions and concerns.”

“I was greated by staff upon entering in a kind & Profesional way. I meet an intern that took me back to the booth. At which time she explained the procedure with clarity kindness. Upon completion we went into the Dr.’s office where Dr Song discussed the findings. Options were explained that would fit my particular situation. I chose a set of hearing aids. I paid the balance and will return at the appointed time. ”

“Great place and would recommend highly. Everyone is friendly and knowledgeable. Was seen on time for my appointment. Doctor Novak took time with me and I didn't feel rushed.”

“All good ,professional,excellent testing and explanations”

“Knowledgeable and very friendly staff. . In the whole office felt like home. Thank you . Strongly recommend. God bless you!!!.”

“A fantastic place to go. The staff was friendly and cared about your problems. Would recommend highly. ”

“Everyone was cordial and helpful. Dr. Novak was especially helpful in determining my needs and selecting the necessary aids.”

“The frontend staff was extremely polite and helpful. Jamie, the audiologist, took care to explain my hearing situation and went over the results of my hearing test. She then explained my treatment options. Hearing aid fitting in three weeks!”

“Front desk staff are well trained and helpful. The audiologist is outstanding.”

“My experience with Harbor Audiology& Hearing has been excellent. Super easy to schedule an appointment. They do all the leg work connecting with my medical provider making an appointment easy to set up. Met with audiologist Lily today who recommended options for my hearing concerns and made me feel so comfortable and in good hands. Chose an ear piece. Next step fitting the ear piece to my ear. ”

“My experience was very informative and helpful. I will be making decision soon.”

“I was very impressed. I was referred from Kaiser to get hearing aids. I was shown exactly what I had in mind. I tried them on and everything was explained very clearly. I will get mine in a few weeks and they will be adjusted for me. ”

“They were helpful and professional.”

“They are awesome and amazing!!!”

“Excellent, professional service in a friendly environment.”

“I have had these aids about 3 years, purchased through this provider, and have been in yearly for annual assessment. After asking about this feature each year, the audiologist took the time to fully explain the way to control volume using the provided buttons. She gets an excellent, everyone else a good”

“So very helpful!!!!”

“Everyone one in the office was friendly and welcoming. Audiologist explained the differences between hearing aids and took the time to find the one best for my needs.”

“The Tacoma location was easy to find, directly off of I5. The staff was friendly and helpful. Dr. Song is a great communicator, explaining the test results and indicating my future needs. We discussed several options. I made an informed choice and am looking forward to my new devices.”

“Jamie Song had the ability to make me feel at ease so that I was not nervous for the hearing test.”

“Prompt and thorough. I aldo really appreciate that they were open on the 4th of July. Made it very convenient.”

“Felt like I was in good hands”

“No complaints ”

“Dr. Song was great! Answered all my questions fully and I was very happy with the whole experience. ”

“Lily, who did our hearing tests very patiently explained the procedures of the tests, her findings and my options. Thank you.”

“Dr. Song explained the test every step of the way. She is very personable and did a good job.”

“Dr. Song was amazing. She was very thorough and explained everything. Made the experience very personal. She took the time to answer any questions and made me felt like I mattered. ”

“Dr Song made me feel comfortable and was very professional through the whole examination period. What impressed me most was her "genuine" caring for what was best for me.”

“Never felt rushed and really appreciated the time she took explaining things. Thanks”

“She explain everything to my understanding I really appreciate her.”

“Dr Novak was courteous, knowledgeable and thorough with my appointment for a hearing test and issues with my hearing aids. She answered all my questions, fixed my app and cleaned my equipment. Great results! ”

“Dr Song provided a very in-depth and professional evaluation of my hearing. She was creative in helping to solve some of my hearing difficulties. ”

“Dr. Novak was great. She was very thorough and informative . She answered all of my questions and made the whole process easy. I would recommend Harbor Audiology to everyone. ”

“Dr. Song was very professional and she has a sense of humor. She made the testing easy and answered all my questions completely. I will definitely refer Harbour Audiology to others.”

“Dr. Song was kind, very professional, and she explained everything about the testing procedure. I felt like she really cared about me and my hearing issue.”

“Always get great service here. Knowledgeable and caring.”

“I love my hearing aids and I especially like the great service I receive at Harbor Audiology. ”

“Dr. Novak was very kind, professional and thorough. She was an excellent listener and answered all my questions and giving me time to decide how I needed to proceed. ”

“They were great. Dr. Novack was professional and kept me up to date on what was going to happen so that I felt very comfortable the entire time.”

“Outstanding doctor. Explained everything and was very thorough in helping me understand everything. Would recommend to friends and family!!”

“Excellent service and explanations of the test and the results. Staff were friendly and knowledgeable and provided all the information I needed to make a decision about hearing aid requireents.”

“Helpful audiologist, very thorough, clear explanations, gave me a good plan for proceeding to the future. Hooked my Iphone into my hearing aids, allowing me to hear on the phone quite perfectly. Hooray!”

“Thank you so much to the Harbor Audiology team for making my hearing aid journey smooth and easy. My overall experience so far has been amazing. Finding the right hearing was a little stressful, but I’m glad I found the right provider to help me with my first set of hearing aids. I highly recommend that anyone looking for hearing aid give these guys a call or visit. Friendly, extremely understanding, and overall excellent customer service! I find that their pricing is competitive, and they seem to care about their clients and not sell just random hearing aids.”

“Very patient! Explained everything so that I understood.”

“Great explanation and was able to answer our questions”

“Excellent explanation of the hearing test and the entire procedure from the staff. The only problem I felt was the mask. I realized that I was not aware of all the sounds I should have heard until I started breathing through my mouth rather than my nose. Having never had a hearing test before, I was surprised that the "test box" was so "unfinished and uncomfortable"! Of course I have nothing to compare it with! The explanation of my test was well done and I will consider how to proceed after this. ”

“Dealt with Emily and she was great”

“Had a lot of questions and got a lot of answers, got my test, ordered my aids, sweet..... Thanks!”

“Efficient. 1st time there, check in was quick, short wait time , Jaime Song was great, great explanation of my test results!! Thank you!!”

“It was such a surprise having a Dr.,Head & Neck, do all the testing & explain my test results! She also worked on my 4 y/o hearing aid but it was truly gone! A wonderful experience in getting full & proper care!”

“Went in for my consult and was very happy with all the information. It was all presented very clearly and I never felt rushed when I was asking questions. I found the facility comfortable and all staff very welcoming and friendly. Happy to have found this place!”

“Getting an appointment was really easy and fast. The staff was very friendly and helpful. Dr. Song took the time to explain any questions that I had and the experience over all.”

“Pleased with hearing exam , very impressed with knowledgeable audiologist. She explained the test results very clearly, and impressed me that she did not try to persuade me to buy a hearing aid. Both caring and professional. ”

“Got in early for a appointment and quick friendly service ”

“My visit was quick, pleasant and nice. I was treated very professionally by the team at Harbor. ”

“Great service, very professional.”

“Most professional and helpful hearing services clinic that I have ever been to. Dr. Molly Cheshire explained my hearing test results and her recommendations for hearing aids. Highly recommended!”

“She was fine, no problem.”

“She was knowledgeable and very nice to me. ”