West Texas Rehab Center

"To improve the quality of life of those we serve regardless of financial circumstance."
4545 Hartford St Abilene, TX 79605
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Clinic staff


Connie Stephens


Dr. Connie Stephens earned her Audiology degree and provides complete hearing care services to patients of all ages. She offers her professional hearing care services to ensure a better life for all of her patients.

Clinic reviews

Read 4 verified patient reviews for West Texas Rehab Center! Their average review score is 3 () from 4 reviews.

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“We had an appointment for our daughter we got their on time the lady at the front desk was very rude they refused to see us because they said we should have been there 30 minutes earlier. Although we were never told over the phone when making the appointment to be there that much earlier. We drove in from out of town and they turned us away the older lady at the front desk is very rude. We went ahead and rescheduled at the time but as soon as we got outside me and my daughter looked at each other and decided we didn't want to go to a place that had such rude staff. I will never recommend the hearing part of the rehab. ”

of Baird, TX   
09/15/2017    Review submitted online
1 out of 5 1.

“ Wanted to have my Mothers hearing evaluated, but was unable to even get through the appointment process. They have no regard for their patients time or convenience. I find this to be unacceptable considering they are a non profit and claim to be here to serve the "needs" of the community. Don't buy this line of bull. I am sad because my parents donated lots of money and time over the years in good faith. Just wanted to share my experience. Needless to say we will be going elsewhere. I tried in good faith to resolve this through a supervisor but received more runaround and double talk. I would not recommend them to anyone. ”

of San Angelo, TX   
08/07/2017    Review submitted online
1 out of 5 1.

“I think they're very professional. I think Carrie knows everything that needs to be to help me, that's for sure.”

of Abilene, TX   
07/01/2015    Review verified by phone
5 out of 5 1.

“politeful, and very helpful.”

of Abilene, TX   
02/16/2013    Review verified by phone
5 out of 5 1.

Clinic details

About this hearing center

West Texas Rehabilitation Center is a private, non-profit, 501 (c)(3) organization dedicated to providing outpatient care to more than 500 patients per day.

The Audiology Department at West Texas Rehabilitation Center is proude to be recognized for its outstanding service to the hearing impaired in Abilene and the Big Country area. Our Audiologists all have Doctoral degrees and are on site to provide the specialized tests and screenings required to determine the hearing solution that is right for you. We can help you make the best choices with all of your hearing needs and we offer the most advanced hearing devices that are available.


Hearing care services

We provide full comprehensive hearing services including:
•Complete hearing evaluation and testing
•Evaluation of dizziness and balance problems
•Tinnitus evaluation and testing
•Hearing aid evaluation and dispensing
•Hearing aid adjustment and servicing
•Custom ear protection
•Assistive listening devices
•Specialized Auditory testing


Hours of operation

Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Cash
  • Check
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.