Family Hearing Center - Knoxville

105 Northview St Knoxville, TN 37919

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(865) 312-6945

A message from Family Hearing Center - Knoxville about COVID-19:

We are open to serve you. We allow walk-ins, or if you prefer, you may call for an appointment.


Photo of Sue Stone, AuD, MA, CCC-A from Family Hearing Center - Knoxville

Sue Stone,


Dr. Stone has been an Audiologist since 1977 and started Family Hearing Center in 1983. She earned her MA in Audiology from the University of Tennessee and her Doctor of Audiology degree from Central Michigan University. She is Board Certified in Audiology from the American Board of Audiology and has a Certificate of Clinical Competence in Audiology from ASHA. In her free time, she enjoys traveling, fly-fishing, and target shooting.

Photo of Ashley McDermott, AuD, CCC-A from Family Hearing Center - Knoxville

Ashley McDermott,


Ashley earned her Doctorate of Audiology at Louisiana State University Health Sciences Center. She enjoys traveling to Guatemala annually to help give the gift of hearing to those most in need through the organization Faith in Practice. In her free time she enjoys hiking, traveling, reading and spending time with her family.  Dr. McDermott specializes in adult and pediatric hearing aid selection and fittings. She dedicates her time to provide the best possible solution for any hearing loss.

Jill Gresham


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 79 verified patient reviews for Family Hearing Center - Knoxville! Their average review score is 4.95 () from 79 reviews.

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“Great team of professionals who all work together to provide outstanding care. The team focused on me as a whole person. The hearing aids recommended for me were an excellent choice for my individual lifestyle and hearing profile. Help and advice are always quickly available when I need it, in a no-rush atmosphere. ”

Jill W. of Seymour, TN   
09/26/2021    Review submitted online

“My husband went for a hearing test and Dr. Sue Stone gave him his hearing test. My husband commented that she gave him the best hearing test that he ever had. They were wonderful and very patient with us. My husband wanted me to go in with him so I can be his ears for him. The office staff and doctor was wonderful about that. I would highly recommend this doctor and this office for your hearing needs.”

Patty H. of Lenoir City, TN   
07/02/2021    Review submitted online

“The entire staff was professional, kind, understanding, supportive and friendly. Dr. Kerwin was exceptionally attentive, listening carefully and answering all of my questions explicitly and completely. She spent more than a generous amount of time with me, and gave me detailed expert care that was well beyond average or expected care from an audiology appointment. She even sent me to my ENT to check possible related issues and offered to send a written report to my ENT physician to help coordinate care. I was greatly impressed with my entire experience at this clinic. I cannot imagine getting better care at any other clinic. Family Hearing Center is the best of the best ”

Jill W.   
03/04/2021    Review submitted online

“I feel like everyone in this office likes their jobs! They are all kind and helpful. Obviously very knowledgeable about hearing loss. Dr. Kerwin was great, she obviously cares! Coming from a family with hearing loss, keeping mine is sort of important to me. Besides I'm a Hair Stylist, with everyone wearing masks now I can't read their lips.”

Anthony H. of Sevierville, TN   
12/09/2020    Review submitted online

“The staff and audiologists at Family Hearing Center are so nice and helpful. They are very thorough and I would highly recommend going to either of their locations.”

Wanda C. of Knoxville, TN   
10/06/2020    Review submitted online

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Clinic details

Hear better, live better

Family Hearing Center offers a full range of hearing care services to patients of all ages. Our highly experienced clinical professionals provide complete testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and ensure a better quality of life through better hearing.

We have 4 convenient locations:

105 Northview St. b
Knoxville, TN  37919

603 US-321
Lenoir City, TN  37771

1305 S. Roane St.
Harriman, TN  37748

403 S 9th St
LaFollette, TN  37766


Hearing care services

We provide full comprehensive hearing services including: 

  • complete hearing evaluations and tests
  • dizziness and balance evaluations
  • tinnitus evaluation and testing
  • hearing aid evaluations and dispensing
  • hearing aid adjustment and service
  • custom ear protection
  • assistive listening devices
  • specialized auditory testing


Hours of operation

Monday9 am - 4 pm
Tuesday9 am - 4 pm
Wednesday9 am - 4 pm
Thursday9 am - 4 pm
Friday9 am - 4 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.