Family Hearing Center - Knoxville

“I have a very significant hearing loss. Family Hearing of Knoxville helped me. I can hear again - what a gift. I must tell you the staff is incredible. Dr. Stone was incredibly helpful and kind, Amy who works up front was so patient and kind a little Angel on Earth, the gal who does the insurance was magnificent, the entire staff is fabulous. I would highly recommend this business if you have a hearing loss call this facility. Just incredible! ”

“I was so impressed with the quality of service and personal attention given me by everyone at Family Hearing Center. I like the fact they offer a wide variety and types of hearing aids rather than just representing one brand. ”

“All of the staff were professional yet personable. Very kind, supportive, polite attitude, I am so happy to have my new hearing aids. I like to watch birds now that I can hear them sing. I am very blessed. ”

“I liked Dr. Stone listening to my situation, then after the hearing evaluation describing that hearing health is linked to both physical and emotional well being. Thanks for listening and making my decision to purchase hearing devices easy. Let's see what I have been missing. ”

“Friendly staff. Reviewed the process along each step of testing for each of us. Answered additional questions knowledgeably. ”

“Quality service. Would recommend. ”

“Dr. Stone cleaned my aids, especially the one I thought was was dead and found it was working. Now at home I am not sure I hear as well from the right as the left. I am scheduled to go back again in February. I might try to call before then. ”

“Excellent. ”

“No problem with new hearing aids, good fit. Good sound. ”

“In 2010 I moved to the Knoxville area and was wearing LYRIC at the time. When I needed a replacement my search led me to Family Hearing. These ladies are so very friendly and helpful. I am so glad that I found them!!”

“Very informative and professional. Excellent service! ”

“Cannot say enough good things about Dr. Stone and her staff. Dr. Stone solved a difficult hearing problem for me. She is professional, patient and personable. I have no problem referring her service. ”

“Everyone was very nice, helpful and informative, could not ask for a better experience. Great!!!”

“I liked the thorough test and explanation of models. ”

“Dr. Stone, Amy, Linsey, Ashley give excellent service and excellent advice! Highly recommend Family Hearing. ”

“They all always helpful and courteous. They are easy to talk to and patient, even when my dog ate both hearing aids. ”

“Dr. Stone was very kind and thorough! ”

“When I got my hearing aids, Sue talked to my wife about what to expect from being able to hear again. I have always been outdoor crazy but it became silent. Now the world has become alive again with sounds, some I know, a lot I had forgotten. I'm learning again, even my wife says it changed me. Thank you. ”

“Dr. did a good job.”

“I was very impressed with the front staff and their kindness. The audiologist I had was excellent, Dr. Stone, and very informative. A top notch company!”

“Dr. Stone makes me feel comfortable when I'm in the office. ”

“After failing to get satisfaction at two other well-known hearing facilities, I found what I needed from Dr. Ashley McDermott at the Family Hearing Center. The hearing test she gave me and her interpretation of the results were excellent, as were her recommendations for correcting my hearing loss. ”

“My experience was awesome! Very kind and helpful. I would refer anybody that needs hearing aids to see you. Thanks so much. ”

“Very professional, great job. Very pleased. ”

“Everyone was so nice to help me. The hearing aids have helped me a lot, without them I am lost, I just cannot hear. Thank you. ”

“My experience was excellent. The staff was friendly & professional. The testing and exam was thorough & I received great advice and counsel. Would highly recommend the Family Hearing Center. ”

“I liked the kind and professional way the test was conducted and the friendly way the whole staff handled the appointment. ”

“I couldn't hardly hear at all in my right ear, I suspected I had some wax in my ear. I called and was told we could come in. Everyone was marvelous. My hearing aid was broken (Amy fixed it) and Dr. Stone took lots of wax out of both ears. I made an appointment to come back in 3 months. ”

“Drs. Stone and Gresham provided very thorough, professional assessment and guidance. Office manager Renee is attentive and personable, providing excellent customer service. I highly recommend the Family Hearing Center to anyone experiencing hearing loss.”

“Great experience. Dr McDermott is really thorough and caring. She is awesome! The staff is excellent. I highly recommend Family Hearing Center.”

“I love this office, the ladies are always going above and beyond. Dr. Stone is wonderful, always makes me feel i'm her only patient. ”

“They are always kind and professional. I would recommend them to anyone for a hearing problem. Thanks. ”

“I now have my second pair of hearing aids from Family Hearing and am very satisfied with them. The staff have been very helpful and the trial period was very helpful. ”

“It was very good, they tried to give the very best treatment that was possible.”

“I am second generation with Sue Stone. Sue took care of my parents and my mother-in-law. Now I have mild hearing loss which Sue is treating with the same competent care as my parents before me. ”

“They have been thorough in checking my hearing loss, and have been very professional in every way. Have checked my hearing aid as needed. I would recommend them. ”

“WOW. ”

“After poor service elsewhere, I got good help an effective set of hearing aids. I was pleased to have a week to try the instrument. The hearing aids are excellent. ”

“Love love love family Hearing Sue Stone is absolutely fabulous. I consider her a personal friend who cares about my whole being. Renee is wonderful caring and Very helpfull! I highly recommend Family Hearing!”

“Family Hearing Center is the bomb! Ashley McDermott is fabulous. My hearing aids are the best gift I've given myself in the past 10 years. ”

“Very good service and great atmosphere!!”

“I have been dealing with much frustration with another company going back to 4/17, eager to sell me hearing aids, slow to non-existent customer service satisfaction. Dr. Sue Stone recognized my problems almost immediately. She did a hearing test and gave me valuable advice. Very knowledgeable, compassionate and understanding. If only I had known about the Family Hearing Center first! Hoping it might work out for me to get my hearing aids there still!”

“Dr. Stone and her staff have worked with me for several years! I call myself Dr Stones problem child! I am very particular and she has always been very patient with me. She has made every attempt to help me hear as best as possible. Thank you Dr Stone and staff!”

“I liked how friendly everybody was and the knowledge of Dr. Sue. She helped me in every way and continues to make adjustments to my hearing aids in an outstanding manner. Would recommend Family Hearing to anybody. Excellent work, thank you. ”

“I began working with Dr. Stone six years ago and have found her to be not only a fine audiologist but a kind and thoughtful individual who cares about you not just a "Patient" but as an individual. She is always available to make sure your hearing aids are in good working order and willing to make any adjustment necessary. I have experienced the same care with Dr. Gresham. Also, you won't find a more caring environment. These women are outstanding, as is Renee who manages the office!”

“You are treated like family. You never feel rushed. Their goal is to improve your hearing to the best that it can be. ”

“Treated very well, explanations were clear. Over all great experience. ”

“Dr. Stone is very patient, knowledgeable and professional. Staff always friendly and helpful.”

“They care about your overall hearing ability. They are dedicated to providing a very thorough hearing examination. They can prescribe the best overall hearing instruments for you. Summary, "They Care"”

“The service was excellent and I couldn't have been treated any better anywhere in the United States. I truly enjoyed the fellowship I had with the staff. ”

“Very good, competent staff. Always make you feel welcome and comfortable and fully address your needs. Wish more providers were this caring. ”

“Everything great and service was excellent!”

“They give great service and are so helpful. ”

“Mrs Gresham and her staff were exceedingly helpful and patient with me, as I tried several different models. She was very concerned that I have the one to fit my needs and that the ear molds were comfortable. ”

“Fabulous staff at both Lenoir City and Knoxville offices. I brought my mother's hearing aids in and got excellent service and results. I've also referred my husband to them. ”

“I appreciated the service, patience, understanding and willingness to put up with an old fogey! ”

“I like how nice they are. ”

“I fought wearing hearing aids for a long time--until my friends and family got tired of repeating themselves My great-grandkiddles talked about GrannyAnny's ears being broken. Finally, upon a recommendation of a friend, I went to Dr. Sue. I have finally acknowledged that I NEED my hearing aids, which is the first step. And now I wear them all day every day! It's NICE to be able to hear what's happening . . . I don't LOVE them but if you need them, it's nice to have Family Hearing and Dr. Sue to help you along.I DO love Family Hearing Center and Dr. Sue!”

“Dr. Sue Stace and her professional staff not only examine your hearing, but they also ask questions and listen to your response about your life and how hearing impacts you socially, in business, in relationships, etc. Only then do they offer an option tailored to your specific need and situation. I'd recommend Familiy Hearing Center to anyone who even thinks they have a hearing problem. They can literally change your life for the better!!”

“I really like being able to hear and understand what people are saying to me. ”

“I like their genuine concern for my comfort and understanding and always being available to "fix" my problem. Professional with a caring touch!”

“They were very easy to talk too. ”

“My new Widex hearing aids help me to hear consonants more clearly without struggling.”

“Very thorough and kind with my elderly father. Absolutely no pressure to purchase hearing aids - let alone the most expensive ones!”

“Great, knowledgeable. ”

“I like the book you gave my on hearing loss. I gave it to my neighbor who was having trouble getting used to his hearing aids and it helped him also. His wife said it saved their marriage.”

“Knowledgeable, friendly service! ”

“Friendly and very helpful environment. My audiologist, Jill Gresham, did not give up until she found the best hearing aid fit for my problem. I am totally pleased and hearing things I haven't heard for a long time. ”

“Dr. Kerwin was extremely knowledgeable. I had tried several audiologists, but did not feel that they listened to my needs. Family Hearing helped save my marriage! ”

“The communication and service was exceptional. The professionalism and fitting/choice of my new hearing aids was superb.”

“I like the wide variety of hearing aids to choose from and was able to try a couple to see what worked better for me. After I purchased the hearing aids, I have the ability to work with staff as often as needed to get things exactly right. When you have a hearing loss, you tend to not take any sounds for granted.”

“I was having trouble hearing soft voices, TV and my preacher. So now everything is so much better and I am completely satsified and very happy with my hearing aids.”