The Hearing Aid Center at Upper Cumberland ENT

"It's about accurate diagnosis"
100 W 4th St Ste 210 Cookeville, TN 38501
Clinic location map

Clinic staff

Photo of Cecillia Bessette, HIS from The Hearing Aid Center at Upper Cumberland ENT

Cecillia Bessette,

Your Hearing Network

Hearing Instrument Specialist

Your Hearing Network

Cecillia Bessette became a licensed Hearing Instrument Specialist in October of 2012 and helps patients at The Hearing Aid Center. She has over two decades experience in the healthcare industry and is a member of the International Hearing Society. Cecillia joined The Hearing Aid Center at Upper Cumberland Ear, Nose and Throat in February of 2010.

This provider has NPI #1053411504 and is licensed in Tennessee (#785).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 4 verified patient reviews for The Hearing Aid Center at Upper Cumberland ENT! Their average review score is 3.25 () from 4 reviews.

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“They were all so awesome and explain everything I was so please with them all”

of Cookeville, TN   
05/10/2021    Review submitted online
4 out of 5 1.

“Went with my ex to have hearing aid check. Signed in, not wearing mask and nobody said one thing. Upon asking if my ex was done with test, I am told I cannot go back with him without mask. I tell them I am asthmatic and have a doctor's excuse. I practice social distance any way, but he relies on me to explain things he cannot HEAR, he's legally deaf.I am faced at this point with the rudest nurse ever who nearly sticks a mask on my face. I am telling her I cannot wear one and have a doctor's note. She ignores that and insists I now must leave building. Can't even be in waiting area tho we had sat there together for 15 min. Ex sees how they were treating me and he is so upset we both leave. No appt. No hearing aid checked or adjusted. Do Rude. Completely rude. Do not go here. ”

of Cookeville, TN   
02/01/2021    Review submitted online
1 out of 5 1.

“My experience was awesome! Very nice, friendly, and helpful staff. Definitely recommend to others.”

of Livingston, TN   
08/13/2020    Review submitted online
5 out of 5 1.

“They were very thorough, very informative. ”

of Celina, TN   
09/30/2014    Review verified by phone
3 out of 5 1.

Clinic details

About this hearing center

The Hearing Aid Center at Upper Cumberland ENT uses a comprehensive approach to treat your hearing. We offer complete hearing care from testing to rehabilitation. Our talented staff is committed to continuing education to ensure we have access to the latest technology and techniques. We offer services to patients of all ages, and look forward to creating a lasting relationship with all our patients. 

Hearing care services

  • Hearing screenings
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids
  • Hearing aid fittings
  • Hearing aid accessories
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries
  • Earwax removal
  • Assistive listening devices
  • Tinnitus (ringing in the ears) evaluation and management
  • Custom earmolds for hearing aids and earplugs for swimming and hearing protection

Hours of operation

Monday8:00 am - 4:00 pm
by appointment
Tuesday8:00 am - 4:00 pm
by appointment
Wednesday8:00 am - 4:00 pm
by appointment
Thursday8:00 am - 4:00 pm
by appointment
Friday8:00 am - 4:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.