University Otolaryngology - East Greenwich

"Patient care is our top priority"
1351 S County Trl Bldg 3 St303 East Greenwich, RI 02818
Clinic location map

A message from University Otolaryngology - East Greenwich about COVID-19:

Please call us to verify our availability before coming to our office.

Clinic staff

Photo of Rachel Timmons, AuD, CCC-A from University Otolaryngology - East Greenwich

Rachel Timmons


Dr. Rachel Timmons received her B.S. in Communication Disorders from the University of Massachusetts in 2011. She earned her Doctorate in Audiology from Salus University in 2016. Dr. Timmons holds the Certificate of Clinical Competence from the American-Speech-Language-Hearing Association. She is a member of the American-Speech-Language-Hearing Association. She specializes in cochlear implants.

Photo of Kristin Eidam, MS, CCC-A from University Otolaryngology - East Greenwich

Kristin Eidam


Kristin Eidam received her M.S. in Audiology from the University of Rhode Island in 2005 and holds the Certificate of Clinical Competence from the American-Speech-Language-Hearing Association.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 20 verified patient reviews for University Otolaryngology - East Greenwich! Their average review score is 4.6 () from 20 reviews.

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“Absolutely nightmare. I'm hearing impaired and was recommended to Dr. Duff by my audiologist. Went to the office to make my appointment as I can't hear on the phone. Receptionist refused to book an appointment and said I had to do it by phone. When I told her I rely on lip reading and needed to book it in person she told me "sorry, I can't help you." Subsequently called multiple times in an attempt to book an appointment, hoping for a sympathetic ear, but couldn't get past the "please hold for the next available agent." Unbelievable. ”

of East Greenwich, RI   
03/11/2019    Review submitted online
1 out of 5 1.

“My wife and I went there to have our hearing tested and needing hearing aids as a result. Yesterday we met with Rachel Smith, and she was more than kind!! Answered every question, made us feel very welcome and any patient would be more than fortunate to be assisted by someone so pleasant. Thanks Rachel”

of Warwick, RI   
11/03/2015    Review submitted online
5 out of 5 1.


of East Providence, RI   
10/07/2015    Review verified by phone
4 out of 5 1.

“I liked the personal follow-up to make sure I was adjusting to the hearing aids. ”

of East Greenwich, RI   
09/29/2015    Review received via mail
5 out of 5 1.

“Very nice doctor, very friendly.”

of East Providence, RI   
07/30/2015    Review verified by phone
5 out of 5 1.

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Clinic details

About this hearing center

University Otolaryngology is comprised of an expert team of audiologists and clinical professionals to manage all of your ear and balance needs. The highly skilled audiology staff provides comprehensive hearing assessments and informational counseling about hearing loss, tinnitus, and amplification options. We offer a full range of hearing aid services as well as custom products for hearing protection and swimming.

We have several locations in the surrounding area to better serve you.

Hearing care services

We provide full comprehensive hearing services including:

  • complete hearing evaluation and testing
  • dizziness and balance disorder evaluations
  • tinnitus management
  • hearing aid sales, evaluations and dispensing
  • hearing aid adjustments and service
  • custom ear protection
  • assistive listening devices


Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.