Dr. Elliot founded A&E Audiology in December 2000 shortly after moving to Lancaster with her husband Michael and her two sons Andrew and Eric. A&E is named after her sons, who she enthusiastically describes as her “proudest accomplishments.” Dr. Elliot is passionate about her patients, her employees, and her community. She is the past president of the Pennsylvania Academy of Audiology, and 2018 recipient of the Academy’s most prestigious award, the George. S. Osborne Award for contributions to the profession.
Why I Became an Audiologist:
“I initially started as an undergraduate in Speech and Audiology but realized fairly early that I received immense joy from working with people with hearing loss. I founded A&E Audiology with the goal of being able to bring quality audiology services to people in Lancaster County. My mission is to keep challenging myself and my staff to provide the best quality of care in a warm and compassionate environment!” ~Dr. Elliot
Dr. Jeff Seevers, AuD, TAA, ADA, AAA
Audiologist
Dr. Seevers practices at our Lititz office. He is originally from Houston, Texas, and he spent his residency while in grad school at A&E. He proudly says, “I enjoyed the area and my experience at the clinic so much that I decided to stay and make Lancaster my new home.” Dr. Seevers enjoys meeting people and places an emphasis on getting to know his patients by building a relationship geared toward improving their quality of life. Outside of work he is an avid traveler, he enjoys playing tennis, reading, hiking/adventures outdoors, and recently became an Ironman triathlete.
Why I Became and Audiologist:
“Hearing/communication is one of the most important aspects of life….and yet we do not have regular baselines to evaluate hearing after the age of 50. I want to change the way people approach their hearing healthcare and have fun while doing it. My philosophy as an audiologist is to be passionate. Passion for me allows greatness, the possibility to accomplish anything, energy, and a springboard to make a difference in the community.” ~Dr. Seevers
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 43 verified patient reviews for A&E Audiology & Hearing Aid Center - Lititz! Their average review score is 4.65 () from 43 reviews.
“The service is always excellent at A & E. They are proactive with their care, responsive to request,s and everyone is extremely helpful, friendly, and knowledgeable.”
Donna F. of Lancaster, PA 02/15/2023 Review submitted online
“Excellent experience from the time I entered the office until the end of my appointment. Receptionist very friendly… Dr. Seevers listened to my concerns with my current devices … explained my options…. Provided me with loaner devices and arranged for follow up.”
Janet C. of Lititz, PA 10/18/2022 Review submitted online
“Always professional and very efficient. A complete team effort.”
Mark W. of Lititz, PA 08/22/2022 Review submitted online
“My centurion mother suddenly could not hear—which is a crisis as she assumes the battery needs replacing, and opens pack after pack of batteries trying to fix her hearing aid. We saw A&E of Lititz staff within 2 hours of the problem, they cleaned her ears and the hearing aid (wax in the ear canal problem again). They were wonderful to her, very professional and caring. ”
Joan M. of Lititz, PA 05/13/2022 Review submitted online
“Although It is relatively early in this hearing aid adventure, I have been very impressed with the experience so far. They were punctual, knowledgeable, helpful and were incredibly good listeners. I was put at ease immediately. The office staff were right on top of things and were very welcoming. Dr. Elms was just awesome. ”
Carol J. of Ephrata, PA 05/12/2022 Review submitted online
“Rating speaks for itself”
David G. of Manheim, PA 04/08/2022 Review submitted online
“Dr Seevers was excellent in addressing cleaning of my hearing aid to my satisfaction. The front desk also provided their usual great assistance for supplies and billing.”
FRANK R. of Lititz, PA 01/03/2022 Review submitted online
“Another great visit with Dr. Seevers. Dr. Seevers and A&E Audiologists are the best in the area.”
Chris E. of Lititz, PA 11/09/2021 Review submitted online
“A&E Audiology & Hearing is the best. Had a great follow up visit today with Dr. Seevers. Very knowledgeable and helpful. ”
Chris E. of Lititz, PA 10/21/2021 Review submitted online
“I needed a hearing aid repaired. My request was handled professionally and courteously and the repair completed while I waited. Great service.”
John J. of Ephrata, PA 07/21/2021 Review submitted online
“Great service and caring staff. Very informative and helpful. My new hearing aids have changed how I hear the world around me. Can't believe I went so long without them.”
Bryan J. of Reinholds, PA 06/21/2021 Review submitted online
“From the hearing test to the final fitting the quality of service was excellent! The hearing appliances performance far exceeded my expectations. I can whole heartily recommend A&E Audiology.”
Steve S. of Raleigh, NC 06/06/2021 Review submitted online
“Staff very polite and accommodating... for routine device check during pandemic, devices picked up from car window at curbside and returned same way.”
Janet C. of Lititz, PA 01/28/2021 Review submitted online
“Dr. Seevers and whole staff provide professional service. Great to deal with.”
Chris E. of Lititz, PA 01/20/2021 Review submitted online
“Everyone at A& E is very friendly, efficient and professional. I couldn't believe how quickly they were able to see me. Dr. Jeff and Nate were very easy to understand. They answered every question in a thorough yet understandable way. They made me feel valued and special. Melissa at the front desk has a very warm personality. I would highly recommend A & E to anyone needing help with their hearing.”
Roberta C. of Lititz, PA 12/17/2020 Review submitted online
“Great service.”
Glenn G. of Lititz, PA 09/17/2020 Review submitted online
“Excellent and professional. I love that they are involved in outreach to help those lacking hearing aids. But as important is that they have shown me through the 10 years I’ve been going to A&E how much they care about each patient. That’s why I will spend the extra time to travel 45 mins to their office when I could go to an audiologist just 7 minutes from my home. ”
Stella P. of Reading, PA 09/14/2020 Review submitted online
“All staff skilled, friendly, and efficient. ”
Joel K. of Manheim, PA 03/13/2020 Review submitted online
“I have been a patient for quite a few years... staff is always courteous and helpful. I really appreciate the drop-in hour to have my devices checked and cleaned.”
Janet C. of Lititz, PA 02/01/2020 Review submitted online
“I have been a patient here for several years and the staff is great. Good customer service.”
Tina L. of Manheim, PA 12/20/2019 Review submitted online
“Adjusting to hearing aides is easier than I expected. Thanks to A & E!
”
Lois G. of Lititz, PA 12/02/2019 Review submitted online
“This appointment was very pleasant and helpful. Several of my previous times I had different folks take care of me and was not happy with their service. They were very pushy and out to make a sale. I do not care for that impersonal treatment. So glad this appointment was not that way. Thank you.”
Laura D. of Mount Joy, PA 11/09/2019 Review submitted online
“Great personnel and products. Always eager to answer questions, concerns and suggest ways to improve the use of my aids. Have known Kamal since she started her practice in Lititz. Always great to see her and chat. Highly recommended!”
Donald C. of Lititz, PA 11/04/2019 Review submitted online
“The People in the Lititz office are amazing! I’ve been very hard of hearing for 49 years and cannot believe the difference they have made in my life! Great people and very caring! Thank you so very much for all you do and have done for me!”
Anton S. of Landisville, PA 09/10/2019 Review submitted online
“My hearing has been bad for as long as I can remember. Even as a kid I struggled to hear words. Background noise has been a particular challenge for me. For these reasons as well as because I have other hearing aids that did not help me hear any better where there is a lot of background noise, I came to A&E not at all sure they would be any better. I agreed to try their hearing aids because of their 30 day return with full refund policy. From the first day I wore them, I was hearing sounds I absolutely could not hear before. I found out we have noisy ceiling fans in our house and now hear noises in the machinery at work that I did not hear before. My world has become much noisier than it used to be. With my other hearing aids I did not wear them all the time because I felt they often did not help me hear what I wanted to hear. With these hearing aids, most days, I put them in as soon as I get up.”
Steven C. of Ephrata, PA 08/19/2019 Review submitted online
“The reason I rated my experience one star is because the way Dr Kaplan reacted to a complaint about my hearing aids. My wife and I have seen him before and he was very polite. As soon as I disagreed with him he started saying I was rude , he was condesending to me . I contacted DR Eliott and she had Dr. Schmidt take care of everything, I would not go to Dr. Kaplan ever again , I think he needs training in how to handle a customer complaint. ”
ROBERT M. of Mount Joy, PA 12/13/2017 Review submitted online
“Dr. Panettta has always been very professional. She is extremely patient helping me find the proper dome that provides no feedback and is comfortable. The current intern working with Dr. Panetta is thorough, professional and also very patient.”
Janet C. of Lititz, PA 07/26/2017 Review submitted online
“I have been a patient now for just over a year. Dr Panetta has been friendly, professional, realistic, and understanding. She has adjusted her schedule to accommodate a conflict in mine. I am happy with their new location, receptionist, staff, and my audiologist.”
David D. of Harrisburg, PA 10/23/2016 Review submitted online
“Called the Litiiz office for some things needed for my hearing aids. Was told that the item(wax guards) were on back on back order but they send my batteries right away. As soon as the guards were available they would send them, got my batteries and to my surprise there were some guards, Janie was a great person she found some in the office, I thank Janie very much for her help. Way to go.”
Alicia L. of Manchester, PA 10/23/2016 Review submitted online
“I really appreciated the thoroughness of the testing that Dr. Elliot and her team completed for me. Not only that, but I was able to work with more than one brand to find the perfect fit for my hearing loss, ultimately finding the best solution with the latest innovations and conveniences. As a musician it was very important to be able to hear the full spectrum of sound and have programs available for day-to-day situations as well as specific music listening environments.
Thanks Dr. Elliot.”
Cary R. of Seminole, FL 02/01/2016 Review submitted online
“She was very patient, explained things, gave him time to process things.”
Trulas W. of York, PA 10/14/2015 Review verified by phone
“The place was really nice and the receptionist was nice and very helpful.
The person that was evaluating him for his hearing was really fast with him. She really didn't finish the process, because I guess he was getting up, not fussy, but not sitting down. She was fast. She told me to come back in 6 months. She didn't have no interest in trying to getting him to sit down.”
Brenda V. of Lancaster, PA 09/30/2015 Review verified by phone
“I have been a customer of A&E for at least five years. My preferred audiologist (Dr. Kelly) is no longer working now. Yesterday, I had a regular check-up. It was a very different experience from my earlier very satisfying experiences. Yesterday, I felt like I was being hustled to purchase new hearing aids. That was the felt agenda from the moment I entered the office. I did not connect with the new audiologist. She did not take time to get to know me, find out what I do and what my challenges are around hearing, and what my hearing aids needs are at this time of my life. She seemed much more interested in selling me new expensive hearing aids, or a pair of refurbished hearing aids for $3000. I am going to look for a new audiologist closer to home. I want a trained audiologist, but I also want someone who is compassionate and curious about the client.
(Rev.) Bruce Baker
”
Bruce B. of Wernersville, PA 09/09/2015 Review submitted online
Official Response from A&E Audiology & Hearing Aid Center - Lititz:
“Dear Reverend Baker,
Thank you for taking the time to let us know about your unsatisfactory experience.
You are indeed correct that patient care and treatment requires a connection of trust, confidence, and genuine concern from your audiologist. That is certainly what we expect from each person on our staff, and we are equally disappointed that isn’t what happened in your visit.
The situation you described is not in keeping with our patient/doctor philosophy.
We invite you back to meet with Dr. Kaplan, who enjoys getting to know his patients and would be the ideal audiologist to work with you. I think you will be very satisfied with him. He will give you the personal attention to assess the current status of hearing loss, discuss your concerns and needs, and help you find the solution best for you.
While we do feel it is our obligation to tell patients about new technologies in hearing devices, our foremost concern is what’s right for each patient, not what we can sell. I hope you will reconsider your decision to look for a new audiologist and will call us for an appointment with Dr. Kaplan.
Please ask for me when you call.
Yours sincerely,
Meredith Noll
Patient Care Coordinator
”
Received 03/19/2018
“I think she was thorough.”
Sharon M. of Lancaster, PA 04/15/2015 Review verified by phone
“the visit itself was fine for my father (95 years old). They took his hearing aid with them for cleanup. When I went to get it on Friday the office was closed for a staff meeting.I had told them I was walking up that week (I called on wed) a few miles in Jan to pick up his hearing aid. It would have been a courtesy for them to tell me they were closed on Fri. rather than finding out when I got there. They're closed on weekends and they can't seem to get someone to cross the street to the retirement village to deliver his hearing aid til Feb 18. Very poor customer service. ”
Celeste B. of Lititz, PA 01/26/2015 Review submitted online
Official Response from A&E Audiology & Hearing Aid Center - Lititz:
“Dear Celeste,
We are so sorry to hear that you had a bad experience on Friday. We have served thousands of Lancaster County residents in our 15 years in private practice, and we strive to create the best possible experience for each of our patients. We do close our office for one day at the beginning of each year to discuss better ways to serve our patients and the community in the year ahead. We post signs in our offices and announcements on Facebook whenever there is a change to our normal business hours, however we understand your frustrations and apologize for the inconvenience. We have a very close relationship with the nursing staff and residents at several retirement communities in Lancaster, and our Doctors of Audiology visit each of them at least once a month to meet the needs of our patients who are unable to travel to our offices. Thank you for raising your frustrations. Please be aware we have arranged for a member of our staff to make an additional trip to the retirement village early this week. We hope this will address your concerns. Please contact our office with any other concerns you may have, we would love to hear from you. Again, we deeply apologize for the inconvenience.
Thank you,
Meredith N., Patient Care Coordinator ”
Received 03/19/2018
“They were very courteous and friendly and really told me a lot about the hearing aids. ”
Willis T. of Lancaster, PA 09/03/2014 Review verified by phone
“She was very good with explaining everything and listened to everything I had to say. She doesn't make you feel rushed. ”
Kathy E. of Lititz, PA 08/30/2014 Review verified by phone
“I knew her from previous experience years and years ago, but then I had to work with another provider because of insurance. Now that my husband's insurance is actually covering hearing aids, I like them best because she's right in town and I don't need to go to another town. I've been following that she's been a readers choice for many, many years and I know she gives good quality care and she's really caring. ”
Eugenie H. of Lititz, PA 08/28/2014 Review verified by phone
“She gave me the tests and gave good explanations of everything. ”
Fred E. of Lancaster, PA 08/07/2014 Review verified by phone
“They were thorough, friendly and professional. ”
Wendy C. of Adamstown, PA 02/27/2014 Review verified by phone
“Polite and a very pleasant experience.”
Tom W. of Harrisburg, PA 08/02/2013 Review verified by phone
“Everyone is courteous and fun, while still being professional. As a speech language pathologist, I know enough about hearing and hearing aids to know about the high level of expertise all the professionals I have met here.”
Lynn P. of Lititz, PA 08/23/2012 Review received via mail
“The staff was very helpful.”
Samuel B. of Lebanon, PA 04/23/2012 Review received via mail
Our audiology team and hearing specialists understand the life-altering impact that hearing loss can have. We strive to offer you the most advanced and effective audiological treatments available today, including hearing aids, hearing loss rehabilitation, tinnitus treatment, and more. Our goal is to help you restore your hearing clarity and eliminate the sense of isolation that hearing loss can cause.
Since 2001, our expert hearing doctors have helped over 16,000 patients like you with their hearing loss and hearing-related conditions. Patients of A&E Audiology & Hearing Aid Center enjoy our state-of-the-art treatment technology, extensive experience, and compassionate approach in providing top-notch hearing care and hearing treatment.
We believe that no person should be prevented from fully engaging in life due to untreated hearing loss. Each year we donate a portion of our proceeds to help people who cannot afford hearing aids.
Hearing care services
Our state-of-the-art facility offers:
Hearing Evaluations
Hearing Screenings
Improve Hearing Clarity
Hearing Treatment
Hearing Aid Fitting
Hearing Aid Repairs
Tinnitus Treatment
Custom Hearing Protection (musician, swim and noise)
