Jefferson Hearing and Balance Center

925 Chestnut St Fl 6 Philadelphia, PA 19107
(215) 717-8303


Photo of Julia Croce, AuD, CCC-A from Jefferson Hearing and Balance Center

Julia Croce,


Licensed doctor of audiology Julia Croce specializes in diagnostic audiology, hearing aid dispensing, tinnitus therapy and vestibular testing. She earned her bachelor’s and doctorate degrees from Washington University School of Medicine. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. Dr. Croce also works at the center at the Navy Yard clinic.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 5 verified patient reviews for Jefferson Hearing and Balance Center! Their average review score is 3.8 () from 5 reviews.

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“This review has nothing to do with the care I received, the audiologist I saw was professional, knowledgeable, and caring. I'm writing this as a warning to others about their billing and over pricing for common procedures. I went in for a "hearing test" two months ago and received a nearly $1,200 bill (AFTER insurance adjustments). Specifically, I received a "comprehensive audiometry threshold evaluation and speech recognition" and "tympanometry and reflex threshold measurements." I understand that healthcare is expensive, but to put it in perspective the Jefferson chargemaster (list of procedures and their prices) for Jefferson "clinics" lists these SAME procedures for hundreds of dollars less (BEFORE insurance adjustments). This center is associated with Thomas Jefferson University Hospital and is not considered a "clinic". I do not know why these procedures cost FIVE times more than providers within the same health network (Jefferson) and was unable to receive clarification on this after talking to the billing department on three separate occasions. One person I talked to said that it was so expensive because it's a "fee". I am extremely frustrated with how much time I have spent trying to understand the over priced cost of these procedures and warn others to do their research and find a provider that charges patients more reasonably. Had I known that my hearing test would cost me $1,200 out of pocket for a provider within my insurance network I would have never agreed. It would have cost me much less to go to a different provider in my network. ”

Jane C. of Philadelphia, PA   
04/10/2020    Review submitted online

“I was very impressed with everyone at the Jefferson Hearing and Balance Center. I think just the fact that everyone was very professional and very courteous and understanding about what I was going through.”

William K. of Philadelphia, PA   
10/21/2015    Review verified by phone

“She was informative and really willing to answer questions and provide information generally. That was her strong point.”

Hanan W. of Philadelphia, PA   
10/06/2015    Review verified by phone

“What I liked was that he gave me good explanations and was able to use an alternative machine during the testing. I wish he had studied the machine a little more, he had to used an instruction sheet to use the instrument. I was a little disappointed by that but everything else was good.”

Akira K. of Madison, WI   
01/06/2015    Review verified by phone

“We really enjoyed the experience - it was good! They were very nice, they answered all the questions that we had! I wear aids so I kind of have some experience with that. They were just very nice, the place was very clean. It was efficient. It was a very good experience. ”

Mandy G. of Wadesboro, NC   
11/25/2014    Review verified by phone

Clinic details

Excellence in patient care, patient safety and the quality of the healthcare experience.

The Jefferson Balance and Hearing Center, within the Department of Otolaryngology, shares the mission with Thomas Jefferson University Hospital to provide the highest quality in patient care, education, and research. Our team of otolaryngologists and licensed audiologists offer full evaluation, treatment, and rehabilitation for hearing loss, ear disease, dizziness, and balance disorders. We also dispense state-of-the-art digital hearing aid technology and custom earmolds.

Hearing care services

  • Auditory Brainstem Response (ABR) Test
  • Cochlear Implant
  • Concussion Baseline Screening
  • CT Scan
  • Dizziness and Balance Testing
  • Hearing Aids
  • Hearing Evaluations
  • ImPACT
  • MRI (Magnetic Resonance Imaging)
  • Neuromonics Tinnitus Treatment
  • Videonystagmography (VNG) and Electronystagmography (ENG)
(215) 717-8303

Hours of operation

Monday8 am - 4:30 pm
by appointment
Tuesday8 am - 4:30 pm
by appointment
Wednesday8 am - 4:30 pm
by appointment
Thursday8 am - 4:30 pm
by appointment
Friday8 am - 4:30 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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