Ontario Hearing Centers - Brighton Office

2210 Monroe Ave Rochester, NY 14618
(585) 563-2267


Photo of John McNamara, AuD, FAAA Owner from Ontario Hearing Centers - Brighton Office

John McNamara,
AuD, FAAA Owner


Owner and Doctor of Audiology John McNamara earned both his BS in Speech Pathology and his MA in Audiology from SUNY Geneseo and his Doctor of Audiology (Au.D.) from A.T.Still University of Health Sciences.

As the field of Audiology develops, so does the need to stay educated with the increasingly fast-paced changes in technology and diagnostic procedures. Today's technological advances provide a dramatically different hearing aid experience than was available only a few years ago. The challenge to stay educated about these changes and to implement them appropriately is what makes the difference between fair or good results and excellent results. The Ontario Hearing Centers office staff makes it a point to spend time with each patient to assure that their needs are completely addressed. We encourage you to meet with us and give us the opportunity to help you improve your quality of life through better hearing.

Photo of Andrea Segmond, AuD, FAAA from Ontario Hearing Centers - Brighton Office

Andrea Segmond,


Dr. Segmond started her career at the Newark (NY) DDSO where she worked with individuals who had developmental disabilities where she conducted extensive diagnostic testing and dispensed hearing aids. In 1998, she began work in a private practice and in 2000 joined Ontario Hearing Centers. Our office makes it a point of ensuring that we spend sufficient time with our patients to address their specific needs. So, she encourages you to make an appointment to see how we can help your hearing health needs.

•  Doctor of Audiology (Au.D.) A.T.Still University of Health Sciences 2006 •  MA Audiology SUNY Buffalo 1981 •  BS Communicative Disorders and Sciences, SUNY Buffalo 1978 •  Member AAA, GVSLHA, NYSSLHA


Photo of Elizabeth Orlando, AuD, FAAA from Ontario Hearing Centers - Brighton Office

Elizabeth Orlando,


Dr. Orlando joined Ontario Hearing Centers in 2019. She is a native of Western New York and has served the Rochester area as an Audiologist since 1989. She completed her doctorate of audiology in 2005. Her career has focused on providing amplification and hearing solutions and she is thrilled to continue to do so at our Brighton and Gates locations. 

• Doctor of Audiology (Au.D.) 2005 University of Florida • MA Audiology Penn State 1986 • BS 1984 • American Academy of Audiology (FAAA)


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 6 verified patient reviews for Ontario Hearing Centers - Brighton Office! Their average review score is 4.5 () from 6 reviews.

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“I am so pleased with the professionalism and caring approach that Andrea has provided to my husband over the last 5 years! He recently lost his hearing due to an illness and Andrea and the team at Ontario hearing responded quickly to address the issues including advocating for urgent attention by an ear nose and throat doctor. Her follow through with other professionals to ensure proper attention to address medical issues was exceptional!! We have great respect for her knowledge and caring support. We will continue to recommend Ontario hearing centers to anyone seeking help to address their hearing concerns. Thank you to all at Ontario Hearing center!!”

Debra K. of Rush, NY   
02/24/2023    Review submitted online

“I cannot thank Dr. Segmond enough for giving my uncle his hearing back! Her professionalism, knowledge and kindness was second to none and so much appreciated by us! Leaving each visit I felt we were so well taken care of! I would recommend Dr. Segmond in a heartbeat!”

Linda R. of Rochester, NY   
03/08/2020    Review submitted online

“Dr Segmond & Staff are amazing! The testing was very thorough & "state of the art." I felt that I received the best & newest technology & Dr. Segmond was reassuring throughout the evaluation process & beyond. I am adjusting nicely to my new hearing aids & feel that the quality of my life has improved. I realize now how much I was missing because of my hearing loss. If anyone is having difficulty hearing I would definitely recommend an evaluation at the Ontario Hearing Center. ”

Pamela K. of Rochester, NY   
08/15/2019    Review submitted online

“ Test and care was very good, but I am rating this service a 2 -due to lack of reimbursement assistance - Office does not bill Medicare. my secondary insurance will not cover exam cost until I receive a denial from Medicare. ”

Rosemary H. of Hemlock, NY   
10/25/2018    Review submitted online

“Dr. Segmond was willing to listen to my concerns and seemed to be very thorough clinically and professionally. She was calm and collected while sometimes I may not have been. It was a good experience.”

Michael L. of Rochester, NY   
09/03/2015    Review verified by phone

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Clinic details

Hearing solutions, engineered to fit your lifestyle

Ontario Hearing Centers has been proudly and compassionately serving hard of hearing and deaf individuals in the city of Rochester, the surrounding suburbs and rural counties since we opened our first office in 1956. We have made a commitment and a conscious effort to provide quality service and products to patients in our main offices as well as at home, to those who are home-bound or who live a distance from our office. 

We have two locations to serve you:

Brighton Office: 2210 Monroe Ave. Rochester, NY 14618

Gates Office: 785 A Spencerport Road Rochester, NY 14606

Hearing care services

  • FREE Hearing Screening
  • Rechargeable Options
  • Complete Diagnostic Evaluations
  • Compatibility and Verification testing
  • 45 Day Evaluation Period
  • Hearing Aid Repairs
  • Custom Hearing Protection
  • Musician Ear Plugs
  • Custom Ear Molds
  • Assisted Listening Devices
  • Special Battery Club
  • In-Home Service Calls
(585) 563-2267

Hours of operation

Monday8 am - 5 pm
Wednesday8 am - 5 pm
Thursday8 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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